SSJ Brand Name- Vocera Support Services.pdf

This Request for Sole Source Justification (RFQ) is for the Department of Veterans Affairs (VA), specifically the Northern Arizona VA Healthcare System, to procure Vocera Software Licenses, updated supplies, and premium support services. The procurement involves replacing 450 V5000 badges, 450 licenses, 1,000 batteries, 75 chargers, 36 clips, 4 training kits, product warranties, training services, and product software with a total estimated value of $796,469.16, covering a base period and four 12-month option periods from 02/08/2026 to 02/07/2031.

The acquisition is a brand name sole source requirement for Vocera communication platform equipment, justified by the existing Vocera system at the facility and the critical need for continuous communication support for medical staff. The procurement will be competed as a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, with the justification based on the existing communication workflow being essential for patient care, emergency response, and medical team coordination. The VA has reviewed similar contracts and market research, determining this to be a unique requirement that cannot be met by alternative vendors without risking patient safety and operational continuity.