Atch D- SCOPE OF WORK- Henry Schein 2026 thru 2031.pdf

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Attached to
IAW Buy Indian Act of 1910: Sources Sought for Dentrix Enterprise Software- Annual EDR Maintenance and Helpdesk Fees
Solicitation number
SS-26-PHX-022
Issued by

About this file

This document is a Scope of Work for the continuation of Dentrix Enterprise software service and support for multiple Indian Health Service (IHS) facilities. The contract provides patient clinical notes creation and storage, patient scheduling, clinic management, reporting for billing, and legacy data information storage and management services. Seven service locations are included: Phoenix Indian Medical Center, Whiteriver Service Unit, Hopi Health Care Center, Fort Yuma Indian Hospital, Colorado Service Unit, Fort Duchesne, and Elko-Southern Bands Dental Office.

The period of performance consists of an initial base year plus two one-year option periods for each service location, with OIT approvals dated March 2, 2206 through March 4, 2030. Services include software replacement options, software updates, and remote and telephone support available during normal clinic hours Monday through Friday, 6:00 a.m. to 6:00 p.m. MST. Invoicing occurs annually for Dentrix Enterprise software support plan renewal through the US Treasury IPP platform, with payment via purchase order through the same platform. Contracting Officer Representatives and Technical Points of Contact are designated for each location and are responsible for monitoring technical progress, interpreting the Scope of Work, performing technical evaluations and final inspections, certifying receipt and acceptance of services on invoices, and coordinating receiving reports through the IPP system.

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SCOPE OF WORK

1. DESCRIPTION:

The primary purpose of this contract is for continuation of Dentrix Enterprise service and support that is vital to providing patient clinical notes creation and storage, patient scheduling, clinic management and reporting for billing and legacy data information storage and management.

2. LOCATION:

The sites currently participating are located at: Phoenix Indian Medical Center, Whiteriver

Service Unit, Hopi Health Care Center, Fort Yuma Indian Hospital, Colorado Service Unit, Fort Duchesne and Elko- Southern Bands Dental Office.

3. PERIOD OF PERFORMANCE:

The period of performance shall initially be for a base year and two (2) one (1) year option periods for each service location. The period of performance may be extended to incorporate each service unit as their services are due and operate under different periods of performance. OIT Approvals are dated 3/2/2206 through 3/4/2030.

4. SERVICE SHALL INCLUDE BUT ARE NOT LIMITED TO:

This service maintenance agreement provides replacement options, any accompanying

Software updates, and remote and telephone support when/if need during normal clinic hours:

Monday – Friday 6:00am – 6:00pm (MST).

5. INVOICE SUBMISSION:

Dental practice/clinic will be invoiced for the year’s Dentrix Enterprise annual software support plan or subscription renewal with period of performance through the US Treasury IPP platform.

6. METHOD OF PAYMENT

Purchase Order paid via US Treasury via IPP Platform

7. POINTS OF CONTACT

Various Contracting Officer Representatives (COR) or Technical

Point of Contact (TPOC) for each location.

WRSU: Neva Nashio at 928-338-3661

PIMC: Dardene Key at 602-581-6664

HOPI: Dr. Elizabeth An at 928-737-6167

CRSU: Dr. Bernard Beriau at 928-669-3156/3154

YUMA: Edmund Thundercloud at 760-572-4167 and/or Dr. lan-Jay Lee at 760-572-4233

FT. DUCHESNE: Dr. Eric Sorensen at 435-722-5122

The Point of Contact responsibilities will be to coordinate with the Contractor the technical aspects of the Service, perform inspection and review of performance hereunder. The point of contact does not have the authority to change or alter the order amount, or terms and conditions of this Purchase Order.

The COR or TPOC shall:

a. Monitor the Contractor’s technical progress, including the surveillance and assessment of performance and recommending to the Contracting Officer changes to the Purchase

Order. The POC does not have authority to issue change orders or otherwise authorize changes which would affect the contract price, terms and conditions or period of performance.

b. Interpreting the Scope of Work

c. Technical Evaluation as required

d. Perform final inspection and acceptance as required by the Purchase Order

e. Assist the Contractor in the resolution of technical problems encountered during performance.

f. The Point of Contact shall certify receipt and acceptance of services on all property prepared invoice(s) and order a receiving report form Property and Supply when invoice is certified.

g. The Point of Contact shall then forward 3 rd party receiving for the assigned COR to process in IPP.

END OF STATEMENT OF WORK

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