Amd_0002_05112016.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION

NO.

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

NSN 7540-01-152-8070

Previous edition unusable

A-0002

Anthony S. Kram akram@doc.gov 202-482-5676

This amendment is for the purpose of:

1. Provide answers to questions received through 5/11/2016 (Q&A #2 05112016)

2. Edits to C.15.3 (pg 21)

3. Remove clause 52.222-41 (pg 39)

4. Edits to L.3.B.2.c (pg 78)

5. Provide update to answers provided in Q&A #1 (Q&A #1.1 05112016) ----------Nothing Follows---------

Department of Commerce Suite A-200, Rm A-257 1401 Constitution Ave, NW Washington, DC 20230

SS1301-16-RP-0011

1 83

05/11/2016

05/09/2016

05/11/2016

INSTRUCTIONS

Instructions for items other than those that are self-explanatory, are as follows:

Item 1 (Contract ID Code). Insert the contract type identification code that appears in the title block of the contract being modified.

Item 3 (Effective date).

(1)

(2)

(3)

(4)

(5)

For a solicitation amendment, change order, or administrative change, the effective date shall be the issue date of the amendment, change order, or administrative change.

For a supplemental agreement, the effective date shall be the date agreed to by the contracting parties.

For a modification issued as an initial or confirming notice of termination for the convenience of the Government, the effective date and the modification number of the confirming notice shall be the same as the effective date and modification number of the initial notice.

For a modification converting a termination for default to a termination for the convenience of the Government, the effective date shall be the same as the effective date of the termination for default.

For a modification confirming the contacting officer's determination of the amount due in settlement of a contract termination, the effective date shall be the same as the effective date of the initial decision.

(a)

(b)

(c)

(d)

(e)

(f)

Item 6 (Issued By). Insert the name and address of the issuing office. If applicable, insert the appropriate issuing office code in the code block.

Item 8 (Name and Address of Contractor). For modifications to a contract or order, enter the contractor's name, address, and code as shown in the original contract or order, unless changed by this or a previous modification.

Item 9, (Amendment of Solicitation No. - Dated), and 10, (Modification of Contract/Order No. - Dated). Check the appropriate box and in the corresponding blanks insert the number and date of the original solicitation, contract, or order.

Item 12 (Accounting and Appropriation Data).

When appropriate, indicate the impact of the modification on each affected accounting classification by inserting one of the following entries.

(2) Accounting classification Net decrease $

Include subject matter or short title of solicitation/contract where feasible.

Item 16B. The contracting officer's signature is not required on solicitation amendments. The contracting officer's signature is normally affixed last on supplemental agreements.

(i)

NOTE: If there are changes to multiple accounting classifications that cannot be placed in block 12, insert an asterisk and the words "See continuation sheet".

Item 13. Check the appropriate box to indicate the type of modification. Insert in the corresponding blank the authority under which the modification is issued. Check whether or not contractor must sign this document. (See FAR 43.103.)

Item 14 (Description of Amendment/Modification).

Organize amendments or modifications under the appropriate Uniform Contract Format (UCF) section headings from the applicable solicitation or contract. The UCF table of contents, however, shall not be set forth in this document

Indicate the impact of the modification on the overall total contract price by inserting one of the following entries:

(i) Total contract price increased by $

(ii) Total contract price decreased by $

(iii) Total contract price unchanged.

State reason for modification.

When removing, reinstating, or adding funds, identify the contract items and accounting classifications.

(g)

(h)

When the SF 30 is used to reflect a determination by the contracting officer of the amount due in settlement of a contract terminated for the convenience of the Government, the entry in Item 14 of the modification may be limited to --

(i) A reference to the letter determination; and

(ii) A statement of the net amount determined to be due in settlement of the contract.

(1)

(2)

(3)

(4)

(5)

(6)

STANDARD FORM 30 (REV. 10-83) BACK

(1) Accounting classification Net increase $

Table of Contents

B.1 CLAUSES INCORPORATED IN FULL TEXT

B.2 CONTRACT TYPE

B.3 SCHEDULE OF RATES

C.1 PERFORMANCE WORK STATEMENT (PWS)

C.2 BACKGROUND, SCOPE AND OBJECTIVES

C.3 REQUIREMENTS

C.4 PLACE OF PERFORMANCE

C.5 PERIOD OF PERFORMANCE

C.6 HOURS OF OPERATION

C.7 GOVERNMENT FURNISHED RESOURCES

C.8 TRAINING, LICENSES AND CERTIFICATIONS

C.9 IDENTIFICATION OF CONTRACTOR EMPLOYEES

C.10 TRAVEL

C.11 SECURITY REQUIREMENTS

C.12 CONFLICTS OF INTEREST

C.13 DATA RIGHTS

C.14 DIRECT LABOR COSTS

C.15 REPORTS AND DELIVERABLES

C.16 DELIVERABLES

E.1 CLAUSES INCORPORATED BY REFERENCE

E.2 CLAUSES INCORPORATED IN FULL TEXT

F.1 CLAUSES INCORPORATED BY REFERENCE

F.2 CLAUSES INCORPORATED IN FULL TEXT

F.3 SCHEDULE OF DELIVERABLES

F.4 PERFORMANCE REQUIREMENTS SUMMARY

G.1 CLAUSES INCORPORATED IN FULL TEXT

G.2 PAYMENT – (FIRM FIXED PRICE)

G.3 PAYMENT—(TIME & MATERIALS/LABOR HOUR)

G.4 NOTIFICATION OF EXPENDITURE OF FUNDS – (TIME & MATERIAL/LABOR HOURS)

G.5 APPLICATION OF ESCALATION RATES ON T&M TASK ORDERS

G.6 SUBMITTAL OF INVOICES

H.1 CLAUSES INCORPORATED BY REFERENCE

H.2 CLAUSES INCORPORATED IN FULL TEXT

H.3 OTHER CONTRACTS

H.4 PROTECTION OF INFORMATION

H.5 ORGANIZATIONAL CONFLICT OF INTEREST AND LIMITATION ON FUTURE

CONTRACTING

H.6 POST AWARD EVALUATION OF CONTRACTOR PERFORMANCE

H.7 CONTRACTOR PERSONNEL OUT-PROCESSING

H.8 ELECTRONIC AND INFORMATION TECHNOLOGY

I.1 CLAUSES INCORPORATED BY REFERENCE

I.2 CLAUSES INCORPORATED IN FULL TEXT

J.1 PRICING FORM

J.2 MONTHLY FINANCIAL REPORT

J.3 NON-DISCLOSURE AGREEMENT

J.4 PRICING REGIONS

K.1 CLAUSES INCORPORATED BY REFERENCE

L.1 CLAUSES INCORPORATED BY REFERENCE

L.2 CLAUSES INCORPORATED IN FULL TEXT

L.3 PROPOSAL PREPARATION

L.4 PRE-PROPOSAL INFORMATION

M.1 CLAUSES INCORPORATED IN FULL TEXT

M.2 EVALUATION METHOD

SECTION B

SCHEDULE OF SUPPLIES OR SERVICES

B.1 CLAUSES INCORPORATED IN FULL TEXT

1352.216-75 MINIMUM AND MAXIMUM CONTRACT AMOUNTS (APR 2010)

During the term of the contract, the Government will place a minimum of $10,000.00 in orders with each contract holder. The maximum amount of all orders placed against all contracts awarded shall not exceed a ceiling of $48,000,000.00.

B.2 CONTRACT TYPE

This is an “Indefinite Delivery-Indefinite Quantity” (IDIQ) contract issued in accordance with FAR 16.504.

The scope of services includes providing staff augmentation support to offices widely across the Department of Commerce, including the Office of the Secretary and bureaus that do not possess acquisition authority.

This IDIQ contract is not exclusive to any operating unit within the Department. Therefore, the same or similar services may be procured from other sources during the performance period.

B.3 SCHEDULE OF RATES

Labor rate ceilings shall be provided and apply to each of the five contract years. The unit of issue (rates) is the fully burdened fixed price hourly rate.

Firm Fixed price rates are for the items and quantities listed in this schedule for each of the five contract years.

The rates shall be listed in the Pricing Form at attachment J.1 (use Excel Version)

LABOR

1. ACCOUNT MANAGER:

Develops a deep understanding of organizational strategy and requirements and oversees the monitoring of executive satisfaction and service delivery. Maintains relationships with executives and managers and liaises with customers to review, monitor, and report on the performance to improve customer satisfaction and meet clients’ needs. Requires BS/BA in Business or appropriate field (or equivalent) and a minimum 5 years of experience associated with Client/Account Relationship Management.

2. ACCOUNTING SPECIALIST:

Assists in executing all financial transactions including accounts payable, accounts receivable, travel vouchers, reconciliation, and others. Provides administrative and transactional support to Finance/ Accounting Specialists, and Budget Analysts. Requires a high school degree and 0 to 5 years’ experience.

3. ADMINISTRATIVE OFFICER:

Assists in developing and implementing administrative policies and procedures for assigned areas of responsibility. Reviews, analyzes, and interprets administrative directives and policies issued by the organization. Recommends the establishment of, and prepares administrative policies and procedures for implementation throughout the organization. Provides advice and assistance to management on manpower, personnel management matters, travel, training, performance appraisals, awards, surveys, and special studies.

Utilizes extensive knowledge of the organization’s resource management system, program objectives, and applicable regulations, guidelines, directives, principles, and practices to monitor, and maintain efficient and effective training programs. Requires a BS/BA degree (or equivalent) in a related area as well as 6+ years of experience in the field or in a related area.

4. ADMINISTRATIVE SPECIALIST I:

Performs a variety of secretarial duties, such as preparing standard correspondence, reports, and memos using a word processor, maintaining computer-based and paper files, answering and screening calls, and opening

SS1301-16-RP-0011

Page - 4 and distributing mail for a department or unit. Answers routine inquires and may operate spreadsheet programs, use electronic mail, maintain personal information systems and databases, manages calendars and perform other semi-automated administrative support tasks. Assists with required data tracking and compliance reporting. Works under general supervision. Qualifications commensurate with a HS diploma (or equivalent), and approximately 1 to 4 years of experience.

5. ADMINISTRATIVE SPECIALIST II:

Performs secretarial and administrative duties for a department or single top executive. Reports to a senior officer or to the person responsible for a major activity in a large organization. Performs duties of a highly confidential nature that may require comprehensive knowledge of organizational policies, practices, and procedures. Prepares executive and Congressional correspondence. Administer specialized programs. Sets up meetings and may act as proxy for the executive. May directly supervise lower-level administrative staff.

Qualifications commensurate with a HS diploma (or equivalent), and approximately 6 or more years related experience. Relevant college courses are generally necessary.

6. BUDGET AND FINANCIAL ANALYST II:

Supports budget formulation and budget execution activities. Prepares regular and special budget reports and analyze monthly department budgeting and accounting reports to maintain expenditure controls. Determines the feasibility of automating government financial business practices. Assist in defining and executing governmental financial business practices and incorporate the defined processes into an automated solution Must be able to communicate with both IT- and financial-oriented individuals to document the flow, recommend opportunities, influence recommendations, and serve as the liaison between the financial specialist and automation specialist that do not have both disciplines. Applies sound accounting and data processing principles while developing automated processes to fit an existing financial application. BS/BA degree in business, management or related field (or equivalent) plus approximately 4 years of related experience.

7. BUDGET AND FINANICAL ANALYST IV:

Supports budget formulation and budget execution activities. Prepares regular and special budget reports and analyze monthly department budgeting and accounting reports to maintain expenditure controls. Ability to lead a team of financial management professionals. Possess a thorough knowledge of Federal financial and accounting systems requirements. Must demonstrate experience in working with multi-year/no-year appropriations and differing appropriations (e.g., O&M and Procurement). Serves as a leader ensuring that a group of financial management professionals are working in concert with automated complex business practices within the time frame specified by the customer and that all of the requirements are met. Must be able to assess products and procedures for compliance with government standards, accounting principles, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems concurrently or later. Prepares all milestone documentation and presentations for senior managers, colleagues, and subordinates. Can present material before outsight authority for the client and/or prepare Program Managers for briefings and presentations. Is thoroughly familiar with activity based costing, business case analysis and outsourcing requirements. BS/BA degree in business, management or related field (or equivalent) plus approximately 8 years of related experience.

8. CAPITAL PLANNING INVESTMENT CONTROLS ANALYST II:

Supports capital planning and investment control activities. Coordinates the preparation, review and consolidation of client information systems, budgets, acquisitions and business plans. Ensures adherence to budgets and business plans through periodic review of financial reports and capital appropriation requests.

Provides assistance for proposing, implementing and enforcing policies, standards and methodologies. Must have a bachelor’s degree or higher degree from an accredited college/university along with industry certifications. Provides assistance for proposing, implementing and enforcing policies, standards and methodologies. BS/BA degree in related field (or equivalent) plus approximately 4 years of related experience.

9. CAPITAL PLANNING INVESTMENT CONTROLS ANALYST IV:

Page - 5

Supports capital planning investment control activities. Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation. Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.

Documents, tracks, and monitors the problem to ensure a timely resolution. BS/BA degree in related field (or equivalent) plus approximately 8 years of related experience.

10. COMMUNICATION SPECIALIST:

Coordinates the communications within cross-organizational units. Creates and delivers content via PowerPoint presentation, memos, email, blogs, social media, brochures, newsletters, and other publications.

Develops and executes communication plans and style guides. Reviews communications from technical subject matter experts and provides graphic visualizations. BS/BA degree (or equivalent) approximately 4 years of experience in a related field.

11. CONFIGURATION CHANGE CONTROL SPECIALIST:

Provides advice regarding change control and release management activities needed to develop, facilitate and implement a standard, integrated change management program. Responsible for development of communication and change management information and materials to facilitate selection, control, implementation, and evaluation of organizations initiatives. Requires a BS/BA degree (or equivalent) in a related area as well as 6+ years of experience in the field or in a related area.

12. CONTRACT ANALYST:

Supports contracting/procurement processes, including contract planning through contract close-out/deobligation. Possess knowledge of the Federal Acquisition Regulation (FAR), government specific regulations, and be current and knowledgeable of acquisition streamlining initiatives and reforms.

Understands the uses of the various acquisition approaches, e.g. full and open competition, cost plus and fixed price contracts, Government Wide Agency Contracts and blanket purchase agreements, and is able to formulate documentation for the various approaches. Demonstrates expertise in all life cycle phases of contracting, including the pre-award phase of contracting (acquisition planning, solicitation, source selection and award), and post award contract administration, as well as contract problem identification, analysis and resolution. Demonstrates good organization and writing skills. Develops Acquisition Plans and other procurement justification and approval documentation, Source Selection Plans including development of evaluation criteria, contract line item structures, statements of work, task statements, contract modifications, and contract correspondence. Performs contract administration. BS/BA degree in related field (or equivalent) plus approximately 8 years of related experience.

13. CUSTOMER EXPERIENCE DESIGNER:

Conceptualize, design and develop the pathway into a user’s experience. Direct teams on best user experience practices by setting out guidelines for use throughout the development phase. Provide relevant insight into human behavior in order to shape customer experience. Articulate highly data driven decisions, and serve as a champion of user experience work with designers. Support the development of strategy to bring the vision of an integrated customer experience together. Define customer experience journeys. Engage in customer studies and surveys. Define, evaluate, and quantify the feasibility of customer experience projects. Describe the solutions in design documents (wire frames, functional specifications, storyboards, etc.) that will guide production. Improve existing testing methodologies while incorporating novel techniques to improve best practices. Requires BS/BA degree or formal training in design, related industry certifications, approximately 6 years of experience in a related field.

14. DATA SCIENTIST / STATISTICIAN I:

Perform analysis of all data into, out of and within Department of Commerce as needed. Identify and quantify data issues within the organization and assist in the development plans to resolve these issues. The data analyst will be responsible for data mapping and extract, transform, load (ETL) activities as needed. In

Page - 6 addition, they will support routine data management processes and ad hoc user requests as well as perform testing activities as needed. Requires BS/BA degree in math, statistics, operations research, economics or related quantitative discipline, related industry certifications, approximately 2 years of experience in a related field.

15. DATA SCIENTIST / STATISTICIAN II:

Perform analysis of all data into, out of and within Department of Commerce as needed. Identify and quantify data issues within the organization and assist in the development plans to resolve these issues. The data analyst will be responsible for data mapping and extract, transform, load (ETL) activities as needed. In addition, they will support routine data management processes and ad hoc user requests as well as perform testing activities as needed. Requires BA/BS degree in math, statistics, operations research, economics or related quantitative discipline with experience is required. Advanced quantitative degree preferred. Requires BS/BA degree, related industry certifications, approximately 8 years of experience in a related field.

16. DATABASE ADMINISTRATOR I:

Assists to design and build relational databases for data storage or processing. Develops strategies for warehouse implementation, data acquisition, and archive recovery. Cleans and maintains the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision and guidance. BS/BA degree (or equivalent) plus 0 to 2 years of experience in related field.

17. DATABASE ADMINISTRATOR II:

Assists to design and build relational databases for data storage or processing. Develops strategies for warehouse implementation, data acquisition, and archive recovery. Cleans and maintains the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision. BS/BA degree (or equivalent) plus approximately 3 years of experience in related field.

18. ENTERPRISE ARCHITECT I:

Develops and maintains assigned enterprise architecture project and takes project from planning through final delivery. Interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives and develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Provides technical and analytical guidance to enterprise architecture team. Directs and participates in high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development.

Applies high-level business and technical principles and methods to very difficult technical problems to arrive at creative engineering solutions. Recommends and takes action to direct the analysis and solutions of problems. Support the development of the Strategic Plan and Architecture Planning Guide, and EA Roadmap.

BS/BA degree (or equivalent) plus approximately 5 years of experience in related field.

19. ENTERPRISE ARCHITECT IV:

Performs as an Enterprise Architect. Leads and directs large teams with diverse functional and technical disciplines to include enterprise architects, systems engineers, business analysts, and network engineers.

Works directly with senior executives of the enterprise to consult, coach, and advise on strategy, business alignment, enterprise architecture, information technology solutions, and the associated impact on the organization and its stakeholders. Leads a group of engineers, architects, and analysts and ensures adherence to quality standards and reviews enterprise architecture deliverables. Leads resolution of highly complex problems and tasks, selling new ideas and concepts in support of operational goals and objectives. Provides technical and analytical leadership and guidance to enterprise architecture team. Integrates and translates complex concepts into tactical action plans. Directs high-level enterprise architecture analysis, evaluation, design, integration, documentation, and development. Has had hands-on experience with the Business Enterprise Architecture and Enterprise Transition Plan, Service Oriented Architecture, and the Business

Page - 7

Mission Area Federation Strategy and Roadmap. BS/BA degree (or equivalent) plus approximately 8 years of experience in related field along with industry certifications.

20. ENTERPRISE RESOURCE (ERP) SPECIALIST:

Adapt functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets. Enterprise resource planning and management processes, include but are not limited to: knowledge management, investment analysis, data warehousing, ecommerce, return on investment analysis, human resource analysis, material management and logistics, supply chain management, procurement, ordering, manufacturing, decision support, and information dissemination. Requires BS/BA degree (or equivalent), related industry certifications, approximately 5 years of experience in a related field.

21. FINANCE/ACCOUNTING SPECIALIST I:

Examines a variety of financial statements for completeness, internal accuracy, and conformance with uniform accounting classifications. Reconciles reports and financial data with statement on file and points out apparent inconsistencies or errors. May prepare simple financial statements not involving problems of analysis. Prepares tables, charts, and other exhibits for reports. This is usually an exempt position. Requires a BS/BA degree (or equivalent) plus 0 to 2 years of experience in related field.

22. FINANCE/ACCOUNTING SPECIALIST II:

Prepares various accounting papers, schedules, exhibits, and summaries. Examines assigned accounting documents to verify accuracy of computations and uniform application of policies, procedures, and acceptable accounting standards. May develop some nonstandard report and statements. Analyzes trends or deviations from standards. Works under general supervision. Requires a BS/BA degree (or equivalent) plus approximately 2 to 4 years of experience in related field.

23. GRAPHICS SPECIALIST:

Conceptualize, design, and develop a wide variety of information materials (technical, promotional, informational), such as forms, labels, brochures, meeting and conference handouts, slides, posters, and other presentation aids. Design other visuals such as logos, mastheads, and illustrations for articles in technical manuals, health journals, and other publications using advanced desktop publishing, page layout, and/or typesetting software to design and develop high qualify textual and graphic compositions that communicate complex technical information. Develop systems for scheduling and tracking requests for graphics/artwork to insure timely and efficient completion of all work products. Requires BS/BA degree or formal training in design, approximately 2 years of experience in a related field.

24. HELP DESK MANAGER:

Provide daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems.

Requires AS/AA degree (or equivalent), related industry certifications (e.g. ITILv3), approximately 6 years of experience in a related field.

25. HELP DESK SPECIALIST:

Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer problems. AS/AA degree (or equivalent), related industry certifications, approximately 2 years of experience in a related field.

26. HUMAN RESOURCES/STAFFING ASSISTANT:

Processes HR actions including payroll, benefits, and personnel actions for the purposes of employee actions, talent acquisition support, onboarding support, presentations, training and related activities. Requires a HS

Page - 8 diploma (or equivalent), and 1 to 3 years' on-the-job experience with personnel action coding and processing, documenting processes and procedure; experience in a fast paced customer service environment.

27. HUMAN RESOURCES/STAFFING SPECIALST I:

Performs personnel action reports (PAR) and processing for a myriad of purposes in the overall management of Departmental employees, including talent acquisition support, onboarding support, presentations, training and related activities. Requires a HS diploma (or equivalent), and 4 years' on-the-job experience with personnel action coding and processing, documenting processes and procedure; experience in a fast paced customer service environment.

28. HUMAN RESOURCES/STAFFING SPECIALST II:

Performs personnel action reports (PAR) and processing for a myriad of purposes in the overall management of Departmental employees, including talent acquisition support, onboarding support, presentations, training and related activities. Requires a HS diploma (or equivalent), and 7 years' on-the-job experience with personnel action coding and processing, documenting processes and procedure; experience in a fast paced customer service environment.

29. IMAGING SPECIALIST/TECHNICIAN:

Digitize images into databases for preservation and enhancement by imaging software. Use hardware and software to fine-tune original digital image for color and resolution and perform quality assurance. Store digital image files on various digital media. Maintain records of workflow, image creation and storage of digital files. Develop procedures for programming and execution of software to manipulate digital images.

Provide highly technical and specialized solutions to complex imaging problems. Perform analyses, studies, and reports related to imaging. AS/AA degree (or equivalent), related industry certifications, approximately 4 years of experience in a related field.

30. INTERNAL CONTROLS ANALYST:

Performs work that establishes and maintains relationships, including the use of non-traditional collaborative approaches, with organization executives across the multi-departments/bureaus, and external vendors to lead overall execution of risk management activities. Provides guidance and consultation to management on a variety of policy, process, and task execution matters to assess, evaluate, and develop mitigation plans to address risks identified for services. Responsible for managing and overseeing a team of analysts to identify, assess, prioritize, and mitigate risks across all areas of the organization, including strategy and planning risks, governance risks, organization risks, and operations and technology risks. Requires a Bachelor’s Degree in Business Management or related field or equivalent experience. Minimum 5 years' of experience managing risk and compliance-related activities. Ability to multi-task and maintain composure strong sense of urgency with the ability to execute quickly, timely and efficiently.

31. IT ANALYST I:

Assists in the maintenance of systems to protect data from unauthorized users. Identifies, reports, and resolves security violations. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision. BS/BA degree (or equivalent) plus approximately 2 to 4 years of experience in related field.

32. IT ANALYST II:

Analyzes information security systems and applications and recommends and develops security measures to protect information against unauthorized modification or loss. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. BS/BA degree in a related area (or equivalent), and approximately 4 to 6 years of experience in the field or in a related area.

33. IT SECURITY ENGINEER I:

Provides technical support in the installation and maintenance of employer's or customer's Local Area Network (LAN). Analyzes general information assurance-related technical problems and provides basic

Page - 9 engineering and technical support in solving these problems. Designs, develops, engineers, and implements solutions that meet network security requirements. Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle. Assists in the evaluation of hardware and software, including peripheral, output, and telecommunications equipment. Installs network hardware and software, including network operating systems. Monitors data communications to ensure that network is available to all users. Troubleshoots and resolves routine problems. Generally responsible for maintaining a simple network of 50 or fewer nodes, or for a section of a larger network. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision and guidance. BS/BA degree (or equivalent) plus 0 to 2 years of experience in related field.

34. IT SECURITY ENGINEER III:

Install, maintains, and coordinates the use of employers or customer's Local Area or Wide Area Network (LANWAN). Analyzes information assurance-related technical problems and provides engineering and technical support in solving these problems. Designs, develops, engineers, and implements solutions that meet network security requirements. Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle. Evaluates hardware and software, including peripheral, output, and telecommunications equipment. Enforces security procedures, installs network software, and manages network performance. Troubleshoots and resolves complex problems.

Implements and coordinated network policies, procedures, and standards. Trains users. Generally responsible for maintaining moderately complex networks. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. May lead and direct work of others. BS/BA degree (or equivalent) plus approximately 7 years of experience in related field.

May require certification as a network engineer, and or industry standard certifications (e.g. Security+, CISSP).

35. IT SPECIALIST (APPLICATIONS DEVELOPMENT)

Creates user information solutions by developing, implementing, and maintaining Internet/intranet applications; leading team of developers. Designs and develops user interfaces to Internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products;

designing and conducting tests. Completes applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms. Supports users by developing documentation and assistance tools. BS/BA degree in related field (or equivalent), related industry certifications, plus approximately 4 years of related experience.

36. IT SPECIALIST (DEVELOPER)

Designs and builds web pages using a variety of graphics software applications, techniques, and tools.

Designs and develops user interface features, site animation, and special-effects elements. Contributes to the design group's efforts to enhance the look and feel of the organization's online offerings. Designs the website to support the organization's strategies and goals relative to external communications. Performs all procedures necessary to ensure the safety of the organization's website and transactions across the Internet/intranet.

Applies Internet firewall technologies to maintain security. Ensures that the user community understands and adheres to necessary procedures to maintain security. Updates and deletes users, monitors and performs follow-up on compliance violations, and develops security policies, practices, and guidelines. Requires BS/BA degree (or equivalent), related industry certifications, approximately 5 years of experience in a related field.

37. IT POLICY SPECIALIST:

Assists in interpreting and implementing IT public policy initiatives. Typical support includes assistance with long-term strategy development, tracking legislation, and making policy recommendations. Meet with client often on a daily basis to relay progress and establish priorities. A bachelor’s degree from an accredited college/university is preferred but not required. A bachelor’s degree from an accredited college/university is

Page - 10 preferred but not required. BS/BA degree in a related area (or equivalent), and approximately 5 years of experience in the field or in a related area.

38. IT SPECIALIST I:

Manages IT automated systems for implementation and operations and maintenance. Work with supported organizations to define requirements and service level agreements (SLAs), analyze and diagnose difficult and medium to complex hardware, software, systems and business processes and other workflow problems that are reported by users within supported organizations pertinent to a wide variety of applications, operating systems and IT equipment and then oversee or develop the proper work instructions in accordance with policies, standards, and approvals. Typically reports to a project leader or manager. BS/BA degree in a related area (or equivalent), and approximately 1 to 4 years of experience in the field or in a related area.

39. IT SPECIALIST II:

Manages IT automated systems for implementation and operations and maintenance. Work with supported organizations to define requirements and service level agreements (SLAs), analyze and diagnose difficult and medium to complex hardware, software, systems and business processes and other workflow problems that are reported by users within supported organizations pertinent to a wide variety of applications, operating systems and IT equipment and then oversee or develop the proper work instructions in accordance with policies, standards, and approvals. Typically reports to a project leader or manager. BS/BA degree in a related area (or equivalent), and more than 4 years of experience in the field or in a related area.

40. IT SPECIALIST:

Provides customer relations management services relative to the identification, evaluation, and resolution of information technology challenges and/or concerns raised by business area customers. Oversees all printing services. Serves as technical advisor on methods of machine utilization that would best take advantage of multiprocessing capabilities provided by operating system and equipment. Analyzes equipment and software reliability and utilization reports for the organizations printers, VTC equipment and software systems to identify and correct problem areas and to establish computer and telecommunications performance levels.

Tracks bridge utilization, maintains records of conference successes and issues as well monitoring of higher ranking conferences. Identifies adverse trends, ineffective practices or procedures, equipment shortcomings, etc. Typically reports to a project leader or manager. BS/BA degree in a related area (or equivalent), and approximately 8 years of experience in the field or in a related area.

41. IT STRATEGIC PLANNER II:

Performs strategic planning and analysis of large IT or technical projects or a significant segment of a strategic planning portion of a large complex project. Must have demonstrated experience reviewing and performing analysis of large amounts data. Providing the overall approach to clarify mission statements so they can be used as springboards in envisioning their desired future. Assist in developing mission and vision statements, subsequent goal delineation; provide guidance for building operational plans and specifying measurable outcomes. BS/BA degree in related field (or equivalent) plus approximately 8 years of related experience.

42. IT STRATEGIC / CAPITAL PLANNER IV:

Provides IT strategic planning of large projects or a significant segment of a strategic planning portion of a large complex project. Provide the overall approach to clarify mission statements so they can be used as springboards in envisioning their desired future. Assist in developing mission and vision statements, subsequent goal delineation, provide guidance for building operational plans and specifying measurable outcomes to include capital outlay planning efforts in a consolidated strategic planning process and prioritizes those initiatives. Assist in preparation of key strategic planning documentation, including Office of Management and Budget (OMB) Form 300. Business Management. BS/BA degree in related field (or equivalent) plus approximately 8 years of related experience.

43. KNOWLEDGE MANAGEMENT SPECIALIST:

Assists in the design, development, and implementation of Knowledge Management (KM) strategies. Apply expertise in KM tools and deploy information management and content management strategies and

Page - 11 experience. Comprehend and recognize key barriers to KM behavioral change and develop effective change management programs. Analyze business processes, interview stakeholders, and evaluate strategic and IT plans to develop KM programs. Develop KM governance structures and processes for implementing KM programs and systems and provide consulting thought leadership on current best practices in KM, portal design, and intellectual capital and content management. BS/BA degree in a related area (or equivalent), and approximately 5 years of experience in the field or in a related area.

44. NETWORK ENGINEER I:

Provides technical support in the installation and maintenance of employer's or customer's Local Area Network (LAN). Assists in the evaluation of hardware and software, including peripheral, output, and telecommunications equipment. Installs network hardware and software, including network operating systems. Monitors data communications to ensure that network is available to all users. Troubleshoots and resolves routine problems. Generally responsible for maintaining a simple network of 25 or fewer nodes, or for a section of a larger network. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision and guidance. BS/BA degree (or equivalent) plus 0 to 2 years of experience in related field.

45. NETWORK ENGINEER II:

Install, maintains, and coordinates the use of employers or customer's Local Area or Wide Area Network (LANWAN). Evaluates hardware and software, including peripheral, output, and telecommunications equipment. Enforces security procedures, installs network software, and manages network performance.

Troubleshoots and resolves complex problems. Implements and coordinated network policies, procedures, and standards. Trains users. Generally responsible for maintaining moderately complex networks of 25 to 100 nodes. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision. BS/BA degree (or equivalent) plus approximately 2 to 4 years of experience in related field. May require certification as a network engineer.

46. PERFORMANCE MANAGEMENT SPECIALIST:

Lead overall performance measurement activities. Track multiple service delivery metrics across many vendors throughout the organization. Transform data inputs into easily understandable visualizations or dashboards. Compile performance reports on a regular basis and disseminate those reports to relevant stakeholders. Define key performance indicators (KPIs) during initial creation and revision of service level agreements (SLA). Act as a subject matter expert during SLA review process. Continuously monitor all internal and external KPIs and SLAs to ensure compliance and health. Identify spikes and drop-offs in key service delivery metrics and, when necessary, take steps to correct those fluctuations. Document and validate changes and amendments to SLAs. Identify and notify relevant stakeholders of SLAs that are unhealthy (i.e., at risk of breach or in breach). Requires a BA or BS degree or 4+ years of experience Performance/SLA Mgmt. analysis in lieu of a degree, Ability to consult with clients to make improvements and prioritize based on client needs.

47. PROCUREMENT SPECIALIST I:

Has functional Federal contracting experiences and competencies to perform Pre-Award and Post-Award Activities such as: analyzing requirements, market research, recommending revisions to statements of work/specifications, determining the appropriate type of contract, establishing milestones, procurement afull understanding of terms, handling modifications, and resolution of issues related to non-compliance.

Knowledgeable of the Federal Acquisition Regulations, Small Business Socio-Economic statutes and specialized contracting methodologies including Strategic Sourcing initiatives and the use of Delivery Order / Task Order contracting. Develop, implement and analyze data requirements for planning and measurement systems. Analyze performance of procurement activities against various procurement indicators and goals.

Analyze data to determine trends. Qualifications commensurate to DAWIA or FAC-C Level I in contracting, BS/BA degree (or equivalent) and 2 or more years’ relevant experience.

48. PROCUREMENT SPECIALIST II:

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Performs Pre-Award and Post-Award Activities such as: analyzing requirements, market research, recommending revisions to statements of work/specifications, determining the appropriate type of contract, establishing milestones, procurement planning, developing solicitations, documenting contract actions including negotiation memoranda, Determination and Findings, and Justifications and Approvals, conducting post-award activities, coordinating with contractors to ensure full understanding of terms, handling modifications, and resolution of issues related to non-compliance. Knowledgeable of the Federal Acquisition Regulations, Small Business Socio-Economic statutes and specialized contracting methodologies including Strategic Sourcing initiatives and the use of Delivery Order / Task Order contracting. Develop, implement and analyze data requirements for planning and measurement systems. Analyze performance of procurement activities against various procurement indicators and goals. Analyze data to determine trends. Qualifications commensurate to DAWIA or FAC-C Level II in contracting, BS/BA degree (or equivalent) and 4 or more years’ relevant experience.

49. PROGRAM ADMINISTRATION SPECIALIST:

Supports a program/project office, preparing management plans and reports and using Microsoft Office Suite, Visio and Project. Coordinate schedules to facilitate completion of proposals, contract deliverables, task order review, briefings/presentations, and in-process review preparation. Perform analysis, development, and review of program administrative operating procedures.