PWS_for_MoI_JWIP.pdf
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- Judicial Wire Intercept Program
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- SS09102016JWIP
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18 June 2016
PERFORMANCE WORK STATEMENT (PWS)
FOR
JUDICIAL WIRE INTERCEPT PROGRAM
PART 1
GENERAL INFORMATION
1.0 General: This is a non-personal services contract to provide a Judicial Wire Intercept Program (JWIP) mass collection audio and data solution capability and capacity-building efforts to include training, technical equipment, maintenance, analytical tools, translation and mentoring in technical investigative techniques, namely wire intercept equipment and the investigative analysis of information obtained from these intercepts to support the Ministry of Interior (MoI) assisting in the implementation of Rule of Law and stabilization efforts in Afghanistan. The JWIP capability is a critical platform for the Afghan police to gather vital evidence based information to arrest and convict criminal elements involved in Counter-Terrorism (CT), Counter-Infiltration (CI) and Counter-Corruption (CC).
1.1 Description of Service/Introduction: The contractor shall provide all personnel, equipment, maintenance, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal service necessary to create and maintain a JWIP capability and perform advisor assistance as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards of this contract for a period of 5 years.
1.2 Background: The Judicial Wire Intercept Program began in December 2008 as a joint counter-narcotics initiative between United States (U.S.), United Kingdom (U.K.), and Afghan Police units: Namely the MoI's Sensitive Investigation Unit (SIU) and the Intelligence and Investigation Unit (IIU). While the initial justification for the JWIP was for counter-narcotics, the program is also applicable to CT and to all major crimes. The Department of Police Intelligence's Network Targeting and Exploitation Center (NTEC) previously had up to five wire intercept lines allocated for target development (only counter-narcotics related and tied to Counter-Terrorism), but these lines are currently unavailable for the foreseeable future due to U.S./U.K. policy decisions and the SIU physical site relocation, downsizing of assets and equipment shortages.
1.3 Objectives: The objective of the JWIP is to provide a lawful intercept mass collection audio and data solution capability, maintenance, mentors, training, and a backup contingency facility in Kabul, Afghanistan supporting multiple MoI investigative and analytical units which can be used in an Afghan court of law for successful evidence based prosecution addressing the threats of terrorism, infiltration and corruption.
1.4 Scope: The contractor personnel shall install, support, and maintain the lawful mass collection intercept and support equipment at various locations around Afghanistan, guide the trained and untrained analysts in actual target/case package work to ensure quality control programs are developed and applied. These contractor personnel will provide adequate translation capability to maintain the target/case package load in support of the analysts/mentors which will facilitate accurate target package and case file reports which will be utilized in the Afghan legal system to effect warrants, arrests and convictions of criminal elements involved in CT, CI and CC. In general for the aforementioned services outputs may take the form of information, advice, opinions, alternatives, analyses, evaluations, recommendations, training and/or services to complement the Government’s technical expertise in accomplishing its mission. Specific details regarding the deliverables and the content are in Section 5.6, and in the Technical Exhibit 1.
1.5 Period of Performance: The Period of Performance shall be for one base year and four (4) one-year option periods.
1.5.1 The contractor shall acknowledge, in writing, to the Contracting Officer (KO) and the Contracting Officer’s Representative (COR), when each contractor personnel will arrive in Afghanistan.
1.6 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which to measure if performance complies with the requirements of the contract. The quality control plan must be submitted for review and approval 60 days after the contract award. After review of the quality control plan the contractor shall receive the KO’s acceptance in writing of any proposed change to the quality control system.
1.7 Quality Assurance: The Government will evaluate contractor performance under this contract in accordance with the Government’s Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure the contractors have performed in accordance with the performance standards. It defines how the performance standard will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.8 Recognized Holidays: The contractor shall be required to perform services on U.S. and local holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day.
1.9 Hours of Operations: The contractor personnel shall assume a typical OCONUS weekly work schedule for one full-time individual would consist of 60 hours; 6 days, 10 hour days, Saturday through Thursday. This Work Schedule has been established based on historical and anticipated target/case package load requirements. However, the contractor shall be prepared to adjust work hours to meet maintenance and training demands. OCONUS personnel are considered to be “on-call” at all times and will only be paid for actual hours performing maintenance and analytical advisory assistance.
1.10 Place of Performance: All contracted analytical and translator personnel shall be deployed to Afghanistan and will serve under the authority of the U.S. CENTCOM Command. The contractor shall provide personnel at the designated JWIP center in Kabul. Contractor maintenance personnel will also support the backup/failover site and at various locations around Afghanistan.
1.11 Type of Contract: The Government will award a single Firm Fixed Price (FFP) contract.
1.12 Security Requirements: Contractor personnel performing work under this contract must have a Security Clearance at time of proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD254, DoD Contract Security Classification Specification.
1.13 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work day, government facilities, equipment, and materials shall be secured.
1.14 Post Award Conference/Periodic Progress Meeting: The contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance. At these assessment meetings, the KO will apprise the contractor of how the Government views the contractor’s Performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These assessment meetings shall be at no additional cost to the Government.
1.15 Contracting Officer Representative (COR): The COR will be identified by a separate letter.
The COR monitors all technical aspects of the contract and assists in contract administration.
The COR is authorized to perform the following functions: assure the contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor’s performance and notifies both the KO and contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimate or changes in delivery dates.
The COR is not authorized to change any of the terms and conditions of the resulting order.
1.16 Key Personnel: Replacement of key personnel on site will be coordinated with the COR and KO. Contractor personnel shall meet the requirements of the PWS.
1.17 Management Controls: The contractor shall provide a single point of contact (POC) for the management and oversight of this requirement order, within five (5) days of contract award.
This POC shall work directly with the COR for this requirement. The POC will be one of the contract individuals deployed in country (Afghanistan). The POC will be U.S. Government contact for any proposals or actions associated with this contract. This will include but not be limited to contract proposed changes with assigned personnel work schedules, overtime, travel, and address deployed personnel work or security concerns.
1.17.1 The POC shall ensure personnel are hired with the necessary clearances and skills for initial support at award and for timely replacement in Afghanistan (within 30 days) of personnel such that, there is minimum impact on mission performance. In case of vacancy, the contractor shall invoice only for the percentage of time (days out of the month) the position is filled or starting when personnel arrive to the Afghanistan theater. Management of contractor performance on this task shall be documented in the Management Monthly Status Report (MMSR). The contractor’s Program Manager shall have experience and training commensurate with duties.
1.17.2 The POC shall work to establish a feedback mechanism, in partnership with the COR, for all deliverables required under this PWS. The contractor’s POC shall develop process metrics, in partnership with the COR, which establishes quantified measurements.
1.17.3 The POC shall provide a Management Plan (MP), Weekly Status Updates, Management Monthly Status Report (MMSR), and Quarterly In-process Review (IRP). The MP shall describe the technical approach, organizational resources, and management controls to be employed to meet the cost, performance, and scheduled requirements throughout this PWS. The contractor shall utilize the MMSR to monitor the quality assurance, progress/status reporting, and program reviews applied to this PWS. The purpose of the Quarterly IPR is to illustrate quarterly trends and analysis based upon each sub-task.
1.18 Contractor Personnel: The Government anticipates the JWIP contract support will be completed by Full Time Equivalent (FTE) performers. JWIP contract personnel will include two
(2) JWIP Onsite Maintenance experts; one (1) Intelligence Advisor Management expert; four (4) Intelligence Mentors; and ten (10) Translators.
1.18.1 The contractor shall, within 30 days of contract award, deploy all personnel required for accomplishment of PWS effort.
1.18.2 The contractor shall employ personnel experienced in judicial wire intercept intelligence analysis, processes and target/case package management and wire intercept interpreters/translators. These personnel shall support the U.S. Government and the Government of the Islamic Republic of Afghanistan (GIRoA) JWIP development missions.
1.18.3 The contractor shall provide program support to include development of program plans, schedules, attendance at and provisions or oral briefings, development of implementation plans and other written documents which describe planned, ongoing, or future operations or tasks related to the JWIP development’s mission. The contractor shall provide resumes to the KO and COR for review.
1.19 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as contractor employees to avoid creating an impression in the minds of members of the public they are Government officials. Contractor employees must also ensure all document or reports produced by contractors are suitably marked as Contractors Products or contractor participation is appropriately disclosed.
1.20 Contractor Travel: Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR and the KO.
1.20.1 All Key Personnel may be required to perform Temporary Duty (TDY) non-local travel, as required and as directed by the COR. All travel required and approved by the COR and the KO under this contract will be reimbursed to the contractor on a Cost basis, no fee shall be applied to travel costs. Only required travel previously approved by the COR will be reimbursed. Contractors will have access to MILAIR movement, subject to requirements for contractors for air transportation around Afghanistan to remote sites (not including within Kabul) (DOD), if MILAIR is not possible this will need to be contracted and billed to the Government on an as needed basis. MILAIR movement in country is preferable due to need for contractors to be armed. Any additional travel, both within the U.S. and overseas, shall be required for customer support. Contractor shall seek and receive approval from the COR prior to departing on any TDY. A travel reimbursement “line of account CLIN” shall be established to support required mission related contractor travel. All travel shall be in accordance with the Joint Travel Regulations (JTR). The contractor will provide all supporting documentation to include COR/KO concurrence and approval along with support receipts. This documentation must be included with the contractor’s invoice submission into Wide Area Workflow (WAWF) system.
NOTE: No security shall be provided to contractor personnel during periods of contractor travel.
1.21 Other Direct Costs: All in-theater travel shall be approved by the Battlespace Owner and COR. The contractor may be responsible for providing all life support items for all employment associated with the contract, (i.e. - food, water, medical attention, safety equipment, transportation, etc.). The contractor may pay for rent, lease, purchase or sustainment of personal cell phones or computers for contractor personnel.
1.22 Contractor Vehicles: Vehicles used by contractor and sub-contractor personnel in the course of their duties shall not be painted or marked to resemble U.S./Coalition or host nation military and police force vehicles.
1.23 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.
These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.24 Organizational Conflict of Interest: Contractor and sub-contractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g. cost or pricing information, budget information or analysis, specification or work statements, etc.) or perform evaluation service which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.25 Disclosure of Information: Performance under this contract may require the contractor to access data and information sensitive to the U.S. Government agency, another nation’s government, other government contractors and or/contracts, or of such nature, its dissemination or use other than as specified in this work statement would be adverse to the interests of the U.S.
Government of other entities. Neither the contractors, nor contractor personnel, shall divulge or release information developed or obtained in the course of contract performance, expect to authorized U.S. Government personnel or upon written approval of the KO and/or COR. The contractor shall not use, disclose or reproduce any information other than as specified in this work statement or through approved work policies. Any questions on the release of information or doubt of a person’s authority requesting the information shall be addressed to the COR.
Contractor personnel are required to read and sign SF 312, Non-Disclosure Agreement, prior to performance on this contract.
1.26 Access and General Protection/Security Policy and Procedures: Contractors and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures provided by government representative(s). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, Headquarters- Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clauses of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the U.S. Government may require changes in contractor security matters or processes.
1.27 Replacement Personnel: If at any time during the period of performance, contractor personnel are not able to continue work through no fault or direction of the government, the contractor shall replace them within 30 days at no additional cost to the government. The contractor must provide a written plan on how the contractor plans to address the workload while replacing the Key Personnel.
1.28 Interpreter Support: The contractor shall be responsible to provide sufficient interpreter support for the experts to complete all specific tasks required under the contract. Interpreters must be available at all times mentors are present and working. Interpreters must be proficient in Dari and Pashtu. There is no requirement for specific nationality of the interpreters, other than they must be in the country legally. Interpreters must be able to pass the counter-intelligence screening requirements of the Resolute Support. Interpreters are not subject to the requirement for personnel to have a security clearance, as any classified information will be shared directly between RS personnel and contracted personnel with a security clearance. At no time will interpreters’ duties require access to classified material.
PART 2
DEFINITIONS & ACRONYMS
2.0 Definitions & Acronyms: The following definitions and acronyms are applicable within this
PWS.
2.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.2 Contracting Officer: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.3 Contracting Officer's Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.4 Defective Service: A service output which does not meet the standard of performance associated with the Performance Work Statement.
2.5 Deliverables: Anything which can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.
2.6 Key Personnel: Contractor personnel which are evaluated in a source selection process and may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons which are listed in the proposal.
2.7 Physical Security: Actions which prevent the loss or damage of Government property.
2.8 Quality Assurance: The government procedures to verify services being performed by the contractor are performed according to acceptable standards.
2.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.10 Quality Control: All necessary measures taken by the contractor to assure the quality of an end product or service shall meet contract requirements.
2.11 Sub-Contractor: One who enters into a contract with a prime contractor. The Government does not have privity of contract with the sub-contractor.
2.12 Work Day: The number of hours per day the contractor provides services in accordance with the contract.
2.13 Work Week: Specified in the PWS.
2.14 Acronyms:
AR Army Regulation CC Counter-Corruption CI Counter-Infiltration CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative CT Counter-Terrorism DA Department of the Army DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense DPI Director of Police Intelligence FAR Federal Acquisition Regulation FTE Full-Time Equivalent FPCON Force Protection Condition GFE Government Furnished Agreement GIRoA Government of the Islamic Republic of Afghanistan IIU Intelligence and Investigation Unit IPR In-process Review JTR Joint Travel Regulation JWIP Judicial Wire Intercept Program KO Contracting Officer MILAIR Military Air MMSR Management Monthly Status Report MOI Ministry of Interior MP Management Plan
MWR Morale, Welfare, and Recreation NTEC Network Targeting and Exploitation Center OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PITC Police Intelligence Training Center POC Point of Contact PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QCP Quality Control Program SIU Sensitive Investigation Unit SOFA Status of Forces Agreement TDY Temporary Duty USG U.S. Government WAWF Wide Area Workflow
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3.0 Government Furnished Property, Equipment, and Services:
3.1 Work Location: The GIRoA shall furnish work space for the analytical support personnel and interpreters co-located with the MoI JWIP personnel.
3.2 Personnel: The GIRoA shall Provide MoI Key Management Personnel and wire intercept analysts who will be assigned to the JWIP program working with USG and contractor personnel.
3.3 Logistics: The U.S. Government will provide contractor employees the following logistics requirements unless specifically excluded by the appropriate Status of Forces Agreement (SOFA) or their U.S. Government contract in accordance with the JTR These include: Status of Forces Agreement (SOFA) status for technical experts, Uniformed Services Identification and Privilege Card, Purchase of passports and required travel VISAs, as required, Full Commissary privileges, the exchange services, military postal service privileges, motor vehicle operator’s permits, medical services on a reimbursable basis, dental services for emergency care-on a reimbursable basis, mortuary services- on a reimbursable basis, moral, welfare, and recreation facilities, armed forces recreation center facilities (on a space available basis), legal assistance (on a space-available basis), military air, billeting and messing facilities (for which the contractor will reimburse the US Government).
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4.0 Contractor Furnished Items and Responsibilities:
4.1 General: The contractor shall furnish all required transportation, security, medical support, tools, parts, spares, and equipment to install, operate, and maintain JWIP equipment and office supplies necessary to fulfill this contract, to include printer, copier, laptops, rulers, paper, stationary, writing instruments, printer cartridges, paper tablets, paper clips, Post-it Notes, tape, stapler/staples, scissors, white-out, tacks, coffee maker, coffee filters, refrigerator (if desired).
4.2 Security Clearance: The contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The contractor’s employees, performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as an Attachment. An individual with an interim clearance will be acceptable provided the case is open and in the process of adjudication.
4.3 Transportation: All transportation in and around Kabul and all installation and maintenance sites regardless of location. This includes ground transportation (with fuel) in and around Kabul and all remote sites. Air transportation around Afghanistan to the remote sites (not including within Kabul) will be GFE coordinated with the Ministry of Interior if possible; otherwise contract air will have to be coordinated by the contractor.
4.4 Materials and Support: The contractor shall provide the following: All life support (i.e., billeting, food, bottled water, Internet, and Morale, Welfare, and Recreation (MWR)) for all installation, operation, and maintenance personnel.
4.5 Billeting: All contractor personnel are to be provided living space comparable to that provided to military and DoD civilians. This may be a tent with cots and shower and toilet facilities. Contractors will be placed along with military personnel in living containers or hardstand buildings and assigned quarters based on equivalent grade, when facilities are available. Deployed support personnel are to be granted access to military facilities and be provided billeting on secure facilities, when facilities are available. In the event Government provided billeting is not available, the contractor is authorized to lease a suitable billeting facility comparable to that provided to military and DoD civilians within the Green Area in Kabul. Such lease expenses must be approved by the Contracting Officer, and shall be invoiced as a monthly expense. Total costs shall not exceed the funds on contract provided for the leased facility. The facility must provide appropriate Government approved security and force protection measures.
Facility security will be monitored by the COR, as the Government liaison with US Forces, to address force protection issues. Travel to and from secure facilities shall be in accordance with Government policy regarding movement on and off government installations.
4.6 Property: The contractor shall comply with the property accountability guidance provided under FAR Clause 52.245-1, Government Property and FAR Clause 52.245-1 Alt 1. The contractor is to provide to the KO and COR a Property Control Plan for the control of Government Property for review and approval. The KO will review and provide either comments or a concurrence on the plan. Any changes to the Property Control Plan will be coordinated with the KO and COR, and the KO will provide a response in the form of either comments or a concurrence. The contractor will notify the PCO and COR prior to any disposal of any Government Owned personal property. The KO will provide the necessary disposal guidance and instructions to the contractor. No disposal of Government Owned property is to occur prior to the contractor receiving a letter of instruction from the KO.
PART 5
SPECIFIC TASKS
5.0 Specific Tasks:
5.1 Basic Service:
5.1.1 The contractor shall install, support, and maintain the JWIP lawful mass collection intercept equipment and support equipment at various locations around Afghanistan and shall support the relocation of JWIP equipment if determined to be necessary by the Government.
5.1.2 The contractor shall provide a secured offsite/contingency/failover site in Kabul, capable of storing 5 years of JWIP data and shall maintain the equipment which is acquired through the contract. This includes but not limited to providing all personnel, materials, supplies, spare parts and all else which is necessary to ensure equipment operates to the standards set forth in this
PWS.
5.1.3 Collection data will be sent to the MoI Directorate of Police Intelligence (DPI) workstations at the facility in Kabul and to the failsafe data warehouse at a secured site in Kabul.
5.1.4 The contractor shall provide advisors/mentors to support the wire intercept target/case package load. Work includes planning, directing, coordinating, training, and mentoring the work of the MoI, DPI wire intercept analysts.
5.1.5 The contractor shall provide translators/interpreters fluent in English, Dari and Pashto to support the projected wire intercept target/case package load.
5.2 Prior Afghanistan Experience: The contractor shall be located in Kabul, Afghanistan and have past experience supporting telecommunications programs in Afghanistan with documented and proven track record in responding to threats and operating in high threat high risk environments forward deployed. This contract will be performed and executed in high risk areas in Afghanistan.
5.3 Coordination: The Contractor shall work with select MoI personnel in coordination with the Afghan cellular service providers to establish and maintain a working relationship with
Afghanistan-selected telecommunications companies in the areas designated for equipment installation, operation, and maintenance located on the service provider sites.
5.4 Equipment Location: The list of locations and priorities for installation shall be identified by the contractor and coordinated with the DoD point of contact as well as the Key MoI personnel supporting the JWIP.
5.5 Expansion: The installed JWIP lawful mass collection intercept equipment and support equipment must be capable of expanding to additional lines as needed based upon immediate request and be able to retrieve audio and data for retrospective analysis as needed without provisioning or tasking the service providers.
5.6 Connectivity: The contractor shall provide both an optical fiber connection and Microwave connection from the cellular service providers to the select MoI site and offsite/contingency/ failover site in Kabul, Afghanistan.
5.6.1 The contractor shall make adjustments as needed to maintain the network connectivity, based upon network configurations and site surveys due to service provider network growth.
5.7 Failover Site: The contractor shall provide a secured offsite/contingency/failover site in Kabul, capable of storing 5 years of JWIP data. This offsite shall have an approved landing zone, warehouse, and training facility to support the training of GIRoA technical personnel to enhance the sustainability of the JWIP capability once the contract is terminated. This site shall have an existing cellular tower for a Microwave connection and the ability to have optical fiber installed in support of the MoI. The failover facility shall be a low visibility secure compound with no external markings and shall maintain a secured wall surrounding the compound with multiple guard posts located above the wall to ensure perimeter security with fortified gates for secured access points.
5.8 Equipment Monitoring: The Contractor shall monitor the JWIP equipment twenty-four (24) hours a day for system health purposes. In the event of an anomaly or malfunction, preventive actions are to be taken to minimize the overall impact. The contractor shall immediately work to resolve the issue and document the issue and proposed resolution in an after action report. The contractor shall notify the COR and the GIRoA MOI designated lead of the issue and necessary corrective actions.
5.9 Data: The Contractor shall provide previously collected data as requested. All requests are to be documented as to what was requested, by whom, and when. The Contractor shall support data analysis pertaining to the specific content of the data as part of the mentor/advising team in this contract.
5.10 MoI JWIP Facility: The contractor shall install up to 60 work stations which include current Microsoft Office software suit and wire intercept analytical software and data storage capability of up to 5 years of JWIP intercept data with the ability to expand in the out years promoting sustainability, located at the select MoI site in Kabul, Afghanistan.
5.10.1 The contractor shall install an UPS which can support up to 60 workstations and the data storage capability of up to 5 years of JWIP intercept data, located at the select MoI site in Kabul, Afghanistan.
5.11 Mentoring, Advising and Translating: The contractor shall provide the required number of mentors to support the target packages and case load generated by 300 wire intercept lines (60 workstations x 5 lines per station) who will assist, train and advise the specific MoI law enforcement units in the development of investigations and target packages via the data obtained with the JWIP capability.
5.11.1 Contractor mentors and advisors shall provide a detailed wire intercept target/case package management training plan for the select MoI units. This wire intercept target/case package management plan shall include training periods of instruction for the select MoI units and to the Police Intelligence Training Center (PITC) Personnel. This training plan should be designed to give the PITC personnel the knowledge and capability to eventually inherit the training responsibilities to adequately train MoI Unit personnel by the end of the contract.
5.11.2 The contractor shall provide the required number of wire intercept translators/interpreters fluent in English, Dari and Pashto to support the projected target/case package load associated with the number of JWIP workstations and collection efforts in support of the MoI personnel for the duration of the contract.
5.12 JWIP Advisory Assistance to the MoI: The advisor(s) will assist the MoI in mentoring the DPI analysts in implementing new techniques and methods of wire intercept analysis. Duties include mentoring the development, modification and establishment of wire intercept analytical processes and procedures related to the casework in the disciplines; developing and recommending wire intercept policies, and advising Afghan DPI wire intercept units in evidence collection, logging, processing, chain of custody and storage of evidence.
5.12.1 Plans, organizes, and mentors the judicial target/case packages of DPI wire intercept analysts engaged in analyses of evidence gathered in support of national security and criminal investigations.
5.12.2 Conducts wire intercept analysis and review to develop modern, more efficient and more exact analytical methods, techniques and procedures for target and packages.
5.12.3 Reviews wire intercept data, target/case packages and analytical reports to ensure DPI analytical procedures have been followed.
5.12.4 Encourages coordination between MoI collectors, investigators, and the other members of the legal system to ensure comprehensive JWIP target packages are provided in a timely manner.
5.12.5 Assist in the preparation of DPI JWIP budget, supply lists, and other administrative functions.
5.13 Documentation Support: The contractor personnel shall generate, edit, and/or review documents are related to judicial cases, target packages or describe operations or activities performed inside or outside of the MoI JWIP analytical spaces. Examples of such documents include, but are not limited to: standard operating procedures, data collection templates, target package templates, target packages, case report templates, case reports, program plans, and implementation plans. The contractor is encouraged to use their knowledge and experience of the wire intercept program to improve such documents; however, the KO and COR have final approval of document content.
5.2 Maintenance: The contractor shall ensure the proper day to day routine cleaning and maintenance is completed on all JWIP instrumentation at the various locations throughout Afghanistan, to include dusting, checking connections, ensuring equipment is clear of foreign debris, etc as required. This may include demonstrating cleaning and maintenance procedures to the MoI JWIP key management staff. The contractor shall train MoI technical personnel to maintain the JWIP equipment for the eventual sustainment capability by the end of the contract.
5.2.1 The contractor shall conduct preventive maintenance at a minimum of every 90 days on every installed/activated JWIP equipment. The Contractor shall submit a proposed preventative maintenance plan which considers equipment malfunction maintenance recommendations, historical use requirements, and requirements related to installation location conditions. The contractor shall conduct coordinate 90 day audits of the service provider telecommunications networks with RS units, as needed, by region.
5.2.2 The Contractor shall provide on-call remedial maintenance services with a 96-hour response time for all installed JWIP equipment. Remedial maintenance is defined as maintenance and/or corrective action performed as required on an unscheduled basis, following equipment failure in order to restore to an operational status. Once the fault has been diagnosed, the Contractor shall restore operational capability in the most expeditious manner. The Contractor shall advise the COR of the issue, corrective action plan, and expected date/time when service will be restored. Approval shall be obtained from the COR for remedial maintenance when the cost of equipment replacement is above established thresholds.
5.3 Consultations and Briefings: The contractor personnel may be called upon to provide consultations or briefings to other governments, agencies, or activities related to target packages, cases, activities or related JWIP matters. Under these circumstances, the contractor shall prepare all necessary supporting written or electronic documents. The content of the briefings must be approved by the COR prior to presentation.
5.3.1 The contractor’s personnel may be required to provide professional JWIP advice to other Department of Defense (DOD) commands/activities, and provide expert consultative services on specific target packages and case files. This may require travel to other locations, both CONUS and OCONUS.
PART 6
DELIVERABLES
6.0 Deliverables:
6.1 PWS Management Plan: The purpose of the PWS Management Plan is to describe how the contractor shall execute this PWS on a daily basis. The PWS Management Plan should address, in detail, all aspects of how the contractor will implement this contract. There are no specific details to the format of this document, except the plan shall be unclassified, in memorandum format, and updated as needed with any updates noted in the Management Monthly Status Report (MMSR) and provided to the COR andKO.
6.2 Quality Control Plan: The purpose of the Quality Control Plan is to describe how the contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. There is no specific details to the format of this document, except the plan shall be unclassified, in memorandum format, and updated as needed, and provided to the COR and KO. The Quality Control Plan must be submitted for review and approval within 60 days after the Contract Award.
6.3 Management Monthly Status Report: The purpose of the Management Monthly Status Report (MMSR) is to provide management oversight of significant contractual-related elements of this PWS, and shall not be classified. The contractor shall provide unclassified MMSR to the KO and COR on the 10th of each month. This should be delivered via email to the KO and COR on a monthly basis. Upon concurrence of the KO and COR, the contractor may invoice.
6.4 Quarterly In-Process Review (IPR) Briefing: The purpose of the Quarterly IPR is to show quarterly trends and analysis based upon each subtask. This shall address personnel, financials, contractor’s initiatives, and any historical or continuing trends which are prevalent across the quarter. This data may or may not be a rollup of data from the MMSR. This briefing may be classified. The contractor shall provide the Quarterly IPRs to the KO and COR at the end of the months of December, March, June, and September.
6.5 Operational Deliverables: All deliverables shall be sent to the COR on an as required basis per a mutually agreed on Required Delivery Date (RDD). Upon approval, the contractor shall disseminate these products using Tactics, Techniques, and Procedures (TTPs) established by the
COR.
6.5.1 Master Schedule (CDRL A001): The Contractor shall provide a Master Project Schedule for Government approval. The Contractor shall create, maintain, and report the schedule in conjunction with the progress report after initial delivery. The schedule shall cover all phases of the project from kick off to task order close out. The Contractor’s Master Schedule shall include; but not be limited to, the following information:
6.5.1.1 Timeline for providing proposed staffing.
6.5.1.2 Timeline for procurement of equipment.
6.5.1.3 Timeline for development of the Integration and Implementation Plan.
6.5.1.4 Timeline for Installation and Operation.
6.5.1.5 Timeline for system Test and Acceptance.
6.5.1.6 Repair Concept and Turn Around Schedule.
6.5.1.7 Milestones for Deliverables.
6.6 Administrative Deliverables: Trip reports, in memo format, for any TDY are due to the COR within 5 days upon completion of travel. Contractor shall provide invoices using the Wide Are Workflow (WAWF) standards, but shall also provide the KO and COR electronic copies of the invoice.
6.7 MMSR/QCP Delivery Means: MMSR and QCP Reporting Form shall be delivered via email to the KO, and COR on a monthly basis. Delivery date for these reports shall coincide with invoicing cycle. The contractor personnel shall provide quantified measurement of JWIP target/case package production statistics for the MMSR. In addition, the contractor shall provide input as required during future requirements gathering and process development.
6.8 Contractor Management Reporting (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor shall report ALL contractor manpower (including sub-contractor manpower) required for performance of this contract. The contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, KO, COR; (2) Contract number, including task and delivery order number;
(3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-contractors); (7) Total payments (including sub-contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information); (11) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);
(12) Presence of deployment or contingency contract language; and (13) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.
6.9 Proposal Closeout Report: This contract shall require a closeout report, which is due no later than 30 days after the contract completion date. The report shall be submitted electronically as an e-mail attachment; hard copies are required upon request. Government compatible Microsoft® Office Package software shall be used and form shall be easy to follow. The report shall include, as a minimum, the following information:
6.9.1 Financial data: Breakdown of all costs (labor, travel, material, fee) per invoice, all key personnel which are utilized/charged on the job, specify all work yet to be charged, all remaining funds, and balances available, if any, for return (de-obligation)
6.9.2 Deliverable status: Percentage job complete, any outstanding issue, Contract Data Requirements List (CDRL) status, list of any items/services under workmanship/manufacturer warranty.
6.10 Progress Report: A comprehensive progress report shall be delivered monthly to the COR.
The report shall, at a minimum, contain an overall schedule, the current status of funding per Contract Line Item Number (CLIN), accomplishments completed, any potential problems, and any lessons learned. These reports are due ten (10) business days from the end of the previous month.
6.11 Government property: All Contract-acquired Property (CAP) and Government-furnished Property (GFP) provided shall be accountable at the completion of contract. Property shall be consumed, transferred, disposed, or returned to the government. A final contract inventory list shall be submitted accounting for all government property. Contractor shall incorporate information and receipts obtained from the initial disposition inventory list. For property being returned, the contractor shall include on the inventory list the following minimum information:
part numbers, National Stock Number (NSN), if applicable), quantity, and condition of each item (i.e., Condition A, F). Paperwork validating official receipt by government is required for returned items.
PART 7
APPLICABLE PUBLICATIONS
7.0 Applicable Publications (Current Editions):
7.1 Compliance: The contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.
7.2 Anti-Terrorism (AT) Level 1 Training: This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility or area.
All contractor employees, to include sub-contractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level 1 awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificate of completion for each affected contractor employee and sub-contractor employee, to the COR or to the KO, if a COR is not assigned, within 30 calendar days after completion of training by all employees and sub-contractor personnel.
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