i2 Analysts Notebook Concurrent User Subscription & Support – Specifications

This specifications document outlines the technical and service requirements for the procurement of i2 Analysts Notebook concurrent user subscriptions and support services for the State of California. The procurement seeks to establish terms for software licensing, including concurrent user subscriptions that allow multiple simultaneous users to access the i2 Analysts Notebook platform, along with comprehensive technical support and maintenance services. The specifications detail the functional requirements, system compatibility standards, and performance metrics that vendors must meet to qualify for this contract. The document establishes the baseline technical expectations and service level agreements that will govern the vendor's delivery of the software platform and associated support throughout the contract period.

The specifications establish detailed requirements for software functionality, including data analysis capabilities, integration with existing systems, user interface standards, and technical support response times. Vendors are required to demonstrate compliance with California's technology procurement standards and must provide documentation of system security, data protection measures, and disaster recovery capabilities. The contract will be evaluated based on the vendor's ability to meet all specified technical requirements, provide responsive customer support, and maintain service availability standards as outlined in the performance metrics section. Additional considerations include the vendor's experience supporting similar deployments within state government environments and the scalability of the solution to accommodate potential increases in concurrent user licenses throughout the contract term.