Special Notice 23-R-HOUS PWS.pdf

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PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

ARMY PRIVATIZED, GOVERNMENT-OWNED AND LEASED INSPECTION

SUPPORT SERVICES

Part 1

General Information

1. General: This is a non-personal services contract to provide Army Privatized and Government-Owned Military Housing Inspections Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Privatized Family Housing, Privatized Unaccompanied Housing, Government- Controlled/Owned Family, and Leased Housing as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The Army’s portfolio includes Privatized Family Housing, Privatized Unaccompanied Housing, Government-Controlled/Owned Family, and Leased Housing located continental United States (CONUS)/Outside Continental United States (OCONUS).

The Army seeks to improve the quality of life for residents (i.e., Soldiers, Family members and other tenants) using private sector resources, market-based incentives, and government resources to support the government-owned and leased inventory. The Army Housing Residential Communities Initiative (RCI) is an innovative program developed and managed under the oversight and direction of the Office of the Assistant Secretary of The Army (Installations, Energy, and Environment) (OASA (IE&E)) on behalf of the Secretary of The Army. The government-owned family, and leasing housing programs are funded and managed by the Office of the Deputy Chief of Staff G-9.

1.2.1 The services included in this contract are in accordance with the National Defense Authorization Act (NDAA) of Fiscal Year 2021, NDAA, Section 2818(b) of 10 USC 2871, expanded the code of basic standards for privatized military housing and hazard and habitability inspection and assessment requirements to Government-Owned and Government- Controlled military family housing. The Army’s position in government-controlled includes government-leased housing inside and outside of the United States (CONUS and OCONUS).

The NDAA expanded the housing inspection and assessment plan to include government-owned and controlled military family housing located inside and outside of the United States and directs commencement of inspections and assessments of such housing immediately.

Assessments are to identify issues and ensure compliance with applicable housing codes.

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Inspections shall be performed by QUALIFIED HOME INSPECTORS DESCRIBED.

1.2.3 The inspection will be based on applicable standards in the 2021 International Property Maintenance code. Additionally, the contractor will review current USAG Housing Inspection requirements and incorporate applicable standards in their inspection. If required, Contractor shall complete a moisture intrusion investigation for a select number of homes as detailed in Exhibit A. The privatized housing units are owned by the RCI Companies and government housing is owned by the Army. The contractor shall coordinate with the applicable USAG Housing Manager, government representative and the RCI Company to facilitate accessibility to 100% of the housing inventory. Upon completion of the inspections, the contractor will provide an electronic portfolio summary report as well as an individual home summary for every home. The report should provide sufficient detail, supporting information and insight to identify issues, prioritize projects for renovation and replacement, and should include an overall Facility Condition Assessment rating, based on a rating system determined by the contractor, per home.

1.3 Objectives: The Army intends to award a contractor conduct 100% physical home inspections at the locations identified in Attachment A. The contractor shall provide services that meet or exceed the specifications identified and included in this contract and written assessment reports detailing the findings of each inspection performed at each Privatized or Government-controlled/owned location. All inspection personnel shall be trained, qualified, and experienced in the inspection and assessment of a variety of family dwelling facilities using national industry standard protocols.

1.4 Scope: 1.2.2 The Army requires the contractor to conduct a thorough inspection and assessment of the structural integrity and habitability of each home at all locations within the Army’s portfolio in CONUS and OCONUS. The Army requires inspection of 100% of ALL housing inventory for the following home types: single family home, duplex, quadplex, eightplex, townhome, and multifamily. The number of homes to be inspected during the five-year contract is estimated at 110,000 homes with approximately inspections and assessments completed 25,000 per year. The Army requires the home inspections to be performed by state certified home inspectors. If a state certification is not a requirement for any state or country, an InterNACHI certification will be required. The housing inventory at the locations are detailed in Attachment A.

1.4.1 As an independent contractor and not as an agent of the Government, the contractor shall provide labor, material, and services to perform the type of functions specified in this Performance Work Statement (PWS) except as specified by the Government. The contractor is required to interface with the Government to accomplish the tasks set forth in the PWS.

1.4.2 The HQDA IE&E or DCS G-9 are the only offices having the authority to pause or cancel scheduled or ongoing housing inspections at any Army installation or location.

1.5 Reserved

1.6 General Information

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1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control plan (QCP) is how he assures himself that his work complies with the requirement of the contract. The QCP shall be delivered within 30 days after contract award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government shall do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: No service on U.S. holidays.

1.6.3.1 U.S. Holidays are:

New Year's Day January 1st Martin Luther King (MLK) Memorial Day 3d Monday in January Presidents Day 3d Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2d Monday in October Veterans' Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day 25 December

1.6.4 OCONUS:

1.6.3.7 Host Nation Holidays: Work shall be performed on local Host Nation* holidays occurring during the normal work week unless stated otherwise in respective SOFA. The local holidays will be delineated in specific Task Orders

* Local host nation holidays occur in the region/state where contract performance takes place.

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:30am - 5:00pm Monday thru Friday except Federal holidays. The work schedule for OCONUS will delineated in the specific Task Orders

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1.6.5 Place of Performance: The work to be performed under this contract will be performed at the on and off-site locations identified at Exhibit A.

1.6.6 Type of Contract: The government will award a Firm-Fixed Price Contract.

1.6.7. Security Requirements:

1.6.7.1. This is an unclassified contract. There are no requirements for Contractor employee to have access to classified Government information in the performance of this contract effort.

1.6.8. Personal Identity Verification (PIV).

1.6.8.1. The Contractor and its employees shall comply with PIV procedures implemented by Homeland Security Presidential Directive-12 (HSPD-12), Federal Information Processing Standards Publication (FIPS PUB) Number 201-1, Office of Management and Budget (OMB) Guidance M-05-24 and DCS, G-9.

1.6.8.2. The Contractor is required to coordinate with the installation government representative to request individual installation access for each contract employee performing inspections and assessments under this contract. The Contractor will keep the COR abreast of any issues encountered with obtaining access.

1.6.8.3. In accordance with HSPD-12, OMB M-05-24 and FIPS 201-1, unless a previous favorable background investigation has been completed in the last ten (10) years, all contractor employees will be the subject of a background investigation conducted by the Government.

1.6.8.4. No contractor employee will commence work until an appropriate personnel security investigation (PSI) paperwork has been submitted to the Office of Personnel Management (OPM) and an interim eligibility/suitability determination has been completed.

1.6.8.4.2 When contract support does not involve access to classified information and support is not provided at a secure Government facility, the Government will process the investigation request with assistance from the Government COR.

1.6.8.5. In addition to the submission of the required PSI, contractor employees not meeting the minimum requirements will be the subject of a National Crime Information Center (NCIC) check by DCS, G-9 Security prior to beginning work regardless of the sensitivity of the work being performed.

1.6.8.6. Non-US citizens will not be used in the performance of this contract unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-US citizen to perform the required support.

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1.6.9. Visit Notifications.

1.6.9.1. The Contractor will submit a signed visit request on company letterhead stationery through the Government COR for all contractor employees supporting the contract. The request will include the following:

Full name (last, first, middle) Date of birth (MM/DD/YYYY) Place of birth (city, state, country) Citizenship Type of last investigation Date last investigation was completed

1.6.10. Non-Disclosures.

The Contractor shall provide signed non-disclosure agreements for all contractor employees to the Government no later than XX days prior to commencement of work under the contract.

Performance of this contract may require Contractor employees to access data and information proprietary to the Government agency or of such a nature that its dissemination or use, other than in performance of this contract, would be averse to the interest of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer.

1.6.11. Security Regulations. All Contractor employees shall read all applicable Government security regulations provided by the Government. Contractor personnel shall familiarize themselves with the Government’s regulations and policies and site-specific regulations regarding access to sensitive materials, computer facility/IT network access, issue of access credentials, etc., which shall be provided as required by the Government.

1.6.12. Physical Security: Most of the work will be performed off the Government worksite. If the Contractor employee is required to work on the Government site, the Contractor employee shall be responsible for safeguarding all Government property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and Contracting Officer’s Representative (COR) shall meet periodically, quarterly as a minimum, with the contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.6.10 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract

6 | P a g e administration The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications;

monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies;

coordinate availability of government furnished property; and facilitate site entry of Contractor personnel. A letter of designation is issued to the COR and states the responsibilities and limitations of the COR, especially about changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The Contractor shall assign a Contract Manager(s) who shall be responsible for the performance of the work for all CLINs on this contract and shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the KO. The contract manager(s) or designated alternate shall be available between 8:00 a.m. to 4:00 p.m., Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.6.12 Contractor Travel: Travel is required in support of this PWS. Travel reimbursements for local travel are not authorized, nor are use of a government vehicle. Contractor employees are required to travel in support of the PWS tasks. Required travel will normally be within the Continental United States (CONUS) to locations Travel outside the Continental United States (OCONUS) will occur and only when necessary, in support of PWS Tasks. Any OCONUS travel will not exceed 14 days. If the government adds any requirement for the Contractor to conduct OCONUS travel, the Anti-Terrorism/Operations Security checklist that accompanies the contract will be modified at that time. The Contractor shall receive approval from the COR prior to any travel (CONUS or OCONUS) and all travel shall be IAW the Federal Acquisition Regulation (FAR) 31.205-46 and the Joint Travel Regulation (JTR). A trip report is required IAW DI-ADMIN-81505 for any travel and reported within the Contractor’s Monthly Status and Management Report to the COR. 1.6.14 Contractor Personnel Conduct: Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees shall avoid improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information.

The Contractor shall ensure employee conduct complies with 41 U.S. C 423 relative to release of acquisition related information or actions or discussions which may prejudice future

7 | P a g e competitions. The Contractor shall ensure no contractor employees conduct political related activities or events on the USAR Facilities.

1.6.13. Identification of Contractor Employees. All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractor personnel shall appropriately disclose all documents or reports as contractor products and all contractor participation at Government meetings. Contractor employees with assigned duties requiring on-site performance shall meet the requirements to obtain a Department of Defense building pass. Contractor employees requiring use of Government information systems or facilities shall meet the criteria required to obtain a Common Access Card and building specific identification badge requirements/specifications.

1.6.14 Reserved

1.6.15 Anti-Terrorism and Operations Security Requirements

1.6.15.1. AT Level I Training: All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the Contracting Officer, within 15 calendar days after completion of training by all employees and subcontractor personnel., AT level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html.

1.6.15.2 Access and General Protection/Security Policy and Procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated sub-contractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.15.3 iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility, or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of

8 | P a g e contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award.

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

1.6.15.4 Army Training Certification Tracking System (ATCTS) Registration for Contractor Employees Who Require Access to Government Information Systems. All contractor employees with access to a government info system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and shall successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.6.15.5 For Task orders that Require OPSEC Training. Per AR 530-1, Operations Security, new Contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees shall complete annual OPSEC awareness training and adhere to organization’s security program.

http://cdsetrain.dtic.mil/opsec/

1.6.15.6. Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees shall receive annual TARP training by a CI agent or other trainer as specified in 2- 4b. https://www.lms.army.mil search: U.S. Army Threat Awareness and Reporting Program

1.6.19.11 For Contractors Requiring Performance or Delivery in a Foreign Country, DFARS Clause 252.225-7043, and Antiterrorism/Force Protection for Defense Contractors Outside the US: The clause shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.

1.6.15.7 For Contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.16 The contractor shall ensure full compliance with the latest version of the Department of Defense (DoD) Real Property Inventory Model (RPIM) and obtain Real Property Asset Unique

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Identifiers (RPUIDs) via a real-time system interface with the DoD Real Property UID Registry

(RPUIR).

1.7 Contactor Qualifications/Required Experience:

The home inspectors shall possess the appropriate credentials for the work the inspector will perform, to meet a National standard applicable to most of the States in the RCI Portfolio.

Contractor inspectors will possess the International Association of Certified Home Inspectors (InterNACHI) or state/country certifications. Experience which will supersede the requirements above includes any of the following:

(1) The inspector shall be properly trained and experienced in evaluating site and building systems, health and safety conditions, and physical and structural conditions. Moisture consultations will be performed by a trained industrial hygienist using Environmental Protection Agency (EPA) and National Institute for Occupational Safety and Health (NIOSH) sampling techniques, and in general accordance with applicable government and industry standards.

1.6.18 Phase In: The Contractor shall provide sufficient experienced personnel during the phase-in period to ensure that the services called for by this contract are maintained at the required level of proficiency.

1.18 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

Status of Forces Agreement (SOFA). Contractor shall comply with the provisions of current SOFA of host nations identified in the PWS.

Synchronized Pre-deployment and Operational Tracker (SPOT). Contractor shall comply with the requirement to ensure that all contractor personnel working in a theater location have been authorized.

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Department of Defense Office of Contract Personnel (DOCPER). Contractor shall comply with processes and provisions applicable to host nation. Additional information can be found at http://www.eur.army.mil/contractor/ (website).

Contract employees traveling to Germany or Italy on official TDY travel are subject to the provisions of Army in Europe Regulation 715-9 dated 10 Sep 2009, Section V, paragraphs 23 and 24 respectively entitled "FAX-BACK" and “TESA/ASSA TDY”. This process requires that the contractor employees receive approval from the German Federal Ministry of Labor prior to their arrival in Germany. This regulation and the applicable request forms can be accessed online on the Civilian Human Resource Management Agency Headquarters, US Army, Europe, web site a http://www.per.hqusareur.army.mil/cpd/docper/ae_reg_715_9_on_line.htm.

Outside the Contiguous United States (OCONUS) Travel and PRO-FILE. PRO-FILE is how Army contractors provide data to Personnel Recovery Mission Software (PRMS) which in turn utilizes this data to create digital Isolated Personnel Report (ISOPREP) files. Individual contractor employees shall submit their PRO-FILE Survey through Army Knowledge Online (AKO) at https://medinah.sed.apg.army.mil/PRO-File/ within 90 days prior to OCONUS travel.

Completion of the PRO-FILE survey is mandatory for all DA contractors traveling OCONUS for official duty purposes. PRMS digital ISOPREP files created through the PRO-FILE survey remain valid for a maximum of one year from date of completion.

In completing the PRO-FILE Survey, DA contractors shall utilize the following Unit Identification Code (UIC) corresponding to the geographic area of employment:

Unit Identification Code UIC AOR Country

W11111 USCENTCOM AFGHANISTAN

W11112 USCENTCOM IRAQ

W11113 USCENTCOM KUWAIT

W11114 USCENTCOM HORN OF AFRICA

W11115 USCENTCOM OTHER

W22221 USSOUTHCOM ALL COUNTRIES

W33331 USEUCOM ALL EXCEPT SETAF

W33332 USEUCOM SETAF

W44441 USPACOM ALL EXCEPT SOUTH KOREA

W44442 USPACOM SOUTH KOREA

W55555 USNORTHCOM ALL COUNTRIES

W77777 USAFRICOM ALL COUNTRIES

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PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. ASSESSMENT. A written inspection.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7. INSPECTION. The act of the housing examination.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor is performed according to acceptable standards.

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2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 InterNACHI the International Association of Certified Home Inspectors (InterNACHI) KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement

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QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

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PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The contractor will work on and off site and will not require access to any government office facilities on the installation.

3.2 Common access cards (CAC) for employees Not Applicable.

3.3 Army Knowledge Online (AKO) and HQDA Enterprise email accounts for employees Not Applicable.

3.4 Utilities Not Applicable.

3.5 Equipment Not Applicable.

3.6 Materials Not Applicable.

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PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General

Contractor shall conduct and complete the inspections as specified herein. The inspections shall be sufficient to prepare assessments.

4.2 Secret Facility Clearance Not Applicable.

4.3. Materials Not Applicable.

4.4. Equipment Not Applicable

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PART 5

SPECIFIC TASKS

5.

5.1. Inspection Services. The contractor shall furnish Army Privatized and Government- Owned Military Housing Inspections Services to conduct a thorough inspection and assessment of the structural integrity and habitability of each home at selected locations of privatized housing CONUS and OCONUS. The Army requires an inspection of 100% of the Privatized, Government-Controlled/Owned and Government-Controlled military housing. The Army’s position in government-controlled includes government-leased housing inside and outside the United States. Housing inventory and locations are detailed in Attachment A.

Locations will be executed within the 5-year period of the contract. The specific locations will be identified by the Government under each task order.

The inspections will be for the following home types: single family home, duplex, quadplex, eightplex, townhome, and multifamily. The contractor shall provide all personnel, inspection equipment, inspection supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Housing Inspections Services and Assessments within the Army’s portfolio.

The HQDA IE&E or DCS G-9 are the only offices having the authority to pause or cancel scheduled or ongoing housing inspections at any Army installation or location.

5.2. Contractor shall furnish all labor, materials, and equipment necessary to conduct the Inspections and assessments. Additional inspection information is provided in Attachment B.

5.2.1 Contractor shall provide inspectors that meet International Association of Certified Home Inspectors (InterNACHI) or state/country certifications for each home inspection. All assessment personnel shall be trained, certified and in the assessment of multifamily facilities using national industry standard protocols.

5.4 The contractor will be provided access to the enterprise Military Housing (eMH) portal, https://www.emh.housing.navy.mil/ to download the inspection checklist required to perform the individual home inspections. Upon completion of the home inspections, the contractor is required to upload the completed checklist to include any associated documents into the designated location in the eMH portal for the governments review and acceptance.

The Army requires 100% home inspection and assessment support services of common areas (shared spaces such as kitchen, laundry, game rooms, etc.), and to inspect 100% of individual homes to establish the overall condition of the units. If the contractor cannot access the home, they will continue to execute inspections at the location until the inspections are completed. The contractor will record any homes not inspected and the reason. The inspections shall include unit interiors, building systems, common areas building exteriors, equipment and drainage, landscaping, and other improvements. The inspection shall consist of a visual survey only of the property, components, systems, and elements that are easily

17 | P a g e visible and readily accessible. No intrusions, sampling, boring or disassembly of any components, systems or infrastructure is required.

1.3.1 A Building Condition Index (BCI) Assessment Capability (Exhibit C) is being added as an option under this contract for the ability to evaluate and benchmark housing at a specific installation where the Army has concerns about future investment. The objective is to provide a database vehicle with corresponding life-cycle content for capital planning purposes for future development. While this capability is not funded, the option is available if funding becomes available.

1.2.3 The inspection will be based on applicable standards in the 2021 International Property Maintenance code. Additionally, the contractor will review current USAG Housing Inspection requirements and incorporate applicable standards in their inspection. If required, the Contractor shall complete a moisture intrusion investigation for a select number of homes as detailed in Exhibit A. The privatized housing units are owned by the RCI Companies for each respective project and the selected Firm, and government housing is owned by the Army, and will be expected to coordinate with the applicable USAG Housing Manager, government representative and the RCI Company to facilitate access to 100% of the housing inventory.

Upon completion of the inspections, the contractor will provide an electronic portfolio summary report as well as an individual home summary for every home inspected. The report should provide sufficient detail, supporting information and insight to identify issues, prioritize projects for renovation and replacement, and should include an overall Facility Condition Assessment rating, based on a rating system determined by the contractor, per home.

5.2.4 Contractor shall conduct 100% inspections and assessments of common areas and inspect 100% of individual homes to establish the overall condition of the units. The contractor will identify no more than 3 inspectors that will have access to the enterprise Military Housing (eMH) portal at https://www.emh.housing.navy.mil/ to download/upload the inspection checklist required to perform the individual home inspections. The contractor will record any homes not inspected and the reason. The assessments shall include unit interiors, building systems, common areas, building exteriors, equipment and drainage, landscaping, and other improvements. Upon completion of the home inspections, the contractor’s designated inspectors to upload the completed inspection checklist to include any associated documents into the designated location in the eMH portal for the governments review and acceptance.

5.2.3 In accordance with the National Defense Authorization Act (NDAA) of Fiscal Year 2021, NDAA, Section 2818(b) of 10 USC 2871, expanded the code of basic standards for privatized military housing and hazard and habitability inspection and assessment requirements to Government-Owned and Government-Controlled Military family housing. The Army’s position in government-controlled includes government-leased housing inside and outside the United States. The NDAA expanded the housing inspection and assessment plan to include government-owned and controlled Military family housing located inside and outside the United States and directs commencement of inspections and assessments of such housing immediately. Inspections are to identify issues and ensure compliance with applicable housing codes. Inspections shall be performed by QUALIFIED HOME INSPECTORS

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DESCRIBED. Qualified Home Inspector shall possess the appropriate state/country certification or InterNACHI certification for the work the inspector will perform, as defined by the respective State in which the work will be performed.

5.2.5 The inspection shall consist of a visual survey only of the property, components, systems, and elements that are easily visible and readily accessible. No intrusions, sampling, boring or disassembly of any components, systems or infrastructure is required. The Contractor shall make a reasonable effort or attempt at discovery of existing or developing deficiencies. The Contractor shall note material building code violations of items, systems or inherent design that are readily apparent and discernable.

5.2.7 Contractor may assume timely and complete

access to each property, the Army staff, the property management staff, and available documents. The property management staff will issue notice to the residents informing them of the survey and the date(s) they will be conducted. The Property Management staff will also advise the residents that the surveys will occur whether they are home or not if entrance to their apartment is scheduled.

5.2.8 The Army shall provide Contractor with documentation of historical improvements and/or replacements when requested. Contractor shall property records as furnished. Available information will consist primarily of site plans and as-built drawings; however, other data may be provided upon request.

5.2.9 The Contractor shall utilize available information provided by The Army and/or the RCI Company to make comprehensive assessments at each property.

5.2.10 The Contractor personnel shall notify The USAG Housing Manager within 4 hours of any identified of any life, health, or safety repair requirements needed to correct life, health, safety concerns.

5.2.11 Contractor shall conduct and complete the inspections as specified herein. The inspections shall be sufficient to prepare a report that:

Provides a narrative describing the items identified on the checklist, items in need of correction, significant defects, existing or potential deficiencies, deferred maintenance, material code violations and physical deficiencies.

Includes a summary of results in a summary page for each property Includes a sampling of digital pictures with deficiencies by neighborhood and home (if necessary). The photographs shall at minimum include:

View of Subject from “curb” Representative elevations Significant or commonly encountered interior and exterior physical deficiencies Roof areas Parking facilities/pavement

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5.2.12 The final narrative report shall include the Contractor’s written opinion of the overall physical and operational condition of the property and identify the specific physical deficiencies and conditions which will limit the expected useful life of major systems and components and improvements.

5.2.13 The Contractor shall be prepared to begin the inspections for the Army within 30 days of the date of task order award.

5.3 Qualifications: Required Experience for key personnel:

The home inspectors shall possess the appropriate state/country certification or InterNACHI certification for the work the inspector will perform, to meet a National standard applicable to most of the States in the RCI and Government-Owned Portfolio. Experience which will supersede the requirements above includes any of the following:

Hold a degree in architecture from a program accredited by the National Architectural Accrediting Board (NAAB) or the Canadian Architectural Certification Board (CACB); or

Licensed Architect; or International Code Council certified; or Licensed Engineer, or Licensed General Contractor

The inspector shall be properly trained and experienced in evaluating site and building systems, health and safety conditions, and physical and structural conditions. Moisture inspections will be performed by a trained industrial hygienist using Environmental Protection Agency (EPA) and National Institute for Occupational Safety and Health (NIOSH) sampling techniques, and in general accordance with applicable government and industry standards.

A5.3 Building Condition Index (BCI) Assessment Capability (Exhibit C) is being added as an option under this contract for the ability to evaluate and benchmark housing at a specific installation where the Army has concerns about future investment. The objective is to provide a database vehicle with corresponding life-cycle content for capital planning purposes for future development. While this capability is not funded, the option is available if funding becomes available.

5.3.

5.4 Contractor is to provide a weekly report detailing the number of homes that were inspected by address. Report should be submitted via email to the COR by the 5th day of the following month. Inspections and associated assessments for all homes performed shall be fully completed no later than the last day of the period of performance for the base year of contract, and for the resultant option years of the contract. This deadline includes a two-week review of the final draft by the Army.

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PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

DOD Government Owned, Privatized and Leased Housing Inspection Checklist - (Exhibit B)

Building Condition Index (BCI) Assessments Scope of Services (Option) - (Exhibit C)

6.1. The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures as mentioned in this PWS and as listed below:

National Defense Authorization Act (NDAA) of Fiscal Year 2021, NDAA, Section 2818(b) of 10

USC 2871

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PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1 – Performance Requirements Summary.

7.2. Attachment 2 – Deliverables Schedule

7.3. Exhibit A – Inventory by Military Housing Location

7.4. Exhibit B – DOD Government Owned, Privatized and Leased Housing Inspection Checklist

7.5. Exhibit C – Building Condition Index (BCI) Assessments Scope of Services (Option)

Part 8 Deliverables

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TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Performance Standard

Performance Threshold

Incentives/Disincentives

PRS #1 PWS 5.2.3

Consultations shall be performed by qualified home inspectors as described.

Inspectors shall possess the appropriate state/country certification or InterNACHI certification for the work inspectors will perform, as defined by the respective

100% Compliance Data collected during the period of performance shall be used to substantiate objective ratings of Contractor performance in CPARS.

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PRS # 2 PWS 5.2.4 thru 5.2.10 Conduct a physical assessment of 100% of common areas and attempt to inspect 100% of individual homes to establish the overall condition of the units.

The contractor will record any homes not inspected and the reason. The assessments shall include unit interiors, building systems, common areas, building exteriors, equipment and drainage, landscaping, and other improvements. Notify the USAG Housing Manager immediately of any repair requirements needed to correct life, health, safety concerns.

Retrieve checklist/upload completed checklists utilizing the eMH website IAW with PWS.

Inspectors will provide a narrative describing the items identified on the checklist, items in need of correction, significant defects, existing or potential deficiencies, deferred maintenance, material code violations and physical deficiencies. Provide clear concise recommendations relative to the health and condition of the home.

98% error free draft documents, reports, assessments.

100% error free corrections.

Data collected during the period of performance shall be used to substantiate objective

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PRS # 3 5.2.11 and 5.2.12 Inspection Reporting.

Contractor is to provide all necessary computers, software, cameras, personnel, uniforms, vehicles, fuels, etc.

necessary to conduct and complete the consultations as specified herein.

The consultations shall be sufficient to prepare a report.

Reports submitted on time and in accordance with pertinent PWS paragraphs. The final narrative report shall include the Contractor’s written opinion of the overall physical and operational condition of the property, identifying the specific physical deficiencies and conditions which will limit the expected useful life of major systems and components and improvements.

Data analysis reports, briefings and analysis are submitted requiring no more than two revisions due to errors or oversight.

Data collected during the period of performance shall be used to substantiate objective

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TECHNICAL EXHIBIT 1

Deliverables Schedule

Deliverable Frequency # of

Copies Medium/Format Submit To

Monthly progress reports.

At the end of each 30 days after the award of the contract, a progress report discussing the progress made in the previous 30 days to include status of

1 Electronic file by e-mail MS Word or

EXCEL

attachment

COR

1.6.15.1

ATOPSEC

Training Certificates

Within 30 days of Award or Task Order. This is an annual requirement.

1 Electronic file by e-mail MS Word or

EXCEL

attachment

COR

1.6.15.2 Access and General Protection/Se curity Policy

Within 30 days of Award or Task Order

1 Electronic file by e-mail MS Word or

EXCEL

attachment

COR

1.6.15.3 iWATCH Training

Within 30 days of Award or Task Order

1 Electronic file by e-mail MS Word or

EXCEL

attachment

COR

1.6.15.4 Army

Training Certification Tracking System

Within 30 days of Award or Task Order

1 Electronic file by e-mail MS Word or

EXCEL

attachment

COR

1.6.15.6.

Threat Awareness Reporting Program

Within…