Tab_13_-_Attachment_1.7_Past_Performance_Questionnaire.docx

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Attached to
DLA Troop Support Europe and Africa (DLATSEA) Maintenance, Repair, and Operations (MRO) Tailored Logistics Support (TLS) Prime Vendor Contracts
Solicitation number
SPE5B1-19-R-0003
Issued by

About this file

This document includes a past performance questionnaire for a federal solicitation. The solicitation is for Maintenance, Repair, and Operations Tailored Logistics Support prime vendor contracts with the Defense Logistics Agency Troop Support Europe and Africa. The contracts would provide various maintenance, repair, and operations items to DLA customers in the European and African Commands. Required products and services include heating, ventilation, and air conditioning supplies; plumbing supplies; electrical products; tools; chemical, lubricating, and rubber products; construction supplies; prefabricated structures; utility vehicles; perimeter security items; communication devices; and other commercial supplies. Incidental services such as installation may also be required. Offerors must ensure their references complete the past performance questionnaire and submit it to the DLA contacts by the solicitation closing date. A proposal information session will be held on November 7, 2019.

Attachment 1.7_Past Performance Questionnaire

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Attachment 1.7: Past Performance Questionnaire (Solicitation No. SPE5B1-19-R-0003)

NOTE TO RECIPIENT:

a) Per FAR 15.306(e)(4), the Government will not reveal the names of individuals providing reference information about an offeror’s past performance.

b) The offeror is solely responsible for ensuring references complete and submit this questionnaire to the Government by the required due date. Please submit this completed questionnaire directly to the following points of contact no later than solicitation closing date:

Kaitlin LockettKacie Varner
Contract SpecialistContract Specialist
DLA Troop Support Europe & AfricaDLA Troop Support Europe & Africa
E-mail: kaitlin.lockett@dla.milE-mail: kacie.varner@dla.mil

PART I – OFFEROR’S INFORMATION (To be completed by Offeror):

OFFEROR IDENTIFICATION

Offeror/Company Name:

Offeror/Company Address:

Offeror/Company DUNS:

Offeror/Company CAGE Code:

Offeror/Company Point(s) of Contact (POCs):

Offeror/Company POC E-mail:

Offeror/Company POC Phone:

PART II – CONTRACTUAL INFORMATION (To be completed by Offeror Reference):

CONTRACTUAL INFORMATION. Please provide the following information regarding contractor identified in Part I above:

Reference Contract Title: __________________________________ Contract #: ____________________________

Reference POC Name: _______________________________________________

Role/Title for This Contract: _________________________________ How Long in this Role: _________________

POC Phone: ______________________________ POC E-mail: _________________________________________

Contract Performance Location: ___________________________________________________________________

Performance Start Date: _________________________ Contract Completion Date: __________________________

Total Contract Dollar Value: $_____________________________________

Description of Contract Requirements and Work Performed by the Contractor:

Significant Risks in Performance of the Contract:

PART III – RATINGS AND QUESTIONS (To be completed by recipient):

Questionnaire Instructions to Recipient

Based on the following adjectival ratings scale, please evaluate the quality of the offeror’s performance by selecting the appropriate ratings and applying to elements 1 through 5 on the following pages.

SCALE:

NOT

APPLICABLE

UNSATISFACTORY

MARGINAL

SATISFACTORY

VERY GOOD
EXCEPTIONAL

N/A

U
M
S
VG
E

DEFINITIONS:

EXCEPTIONAL: Performance met and exceeded many contractual requirements. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

VERY GOOD: Performance met and exceeded some contractual requirements. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

SATISFACTORY: Performance met contractual requirements. The contractual performance of the element or sub- element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

MARGINAL: Performance did not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

UNSATISFACTORY: Performance did not meet most contractual requirements and recovery in a timely manner is not likely. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective action(s) appear or was/were ineffective.

NOT APPLICABLE: Self-explanatory.

If more space is required, use the back of the questionnaire or attach additional pages. Ratings should only reflect the performance of the contractor in question.

Question Categories

1. Quality of Product/Service:
N/A
U
M
S
VG
E
a. Contractor’s ability to meet the minimum quantity fill rate (Fill Rate = Lines Delivered / Lines Ordered)
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b. Accuracy of reports and documentation (e.g. proof of delivery, bills of lading)
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c. Packaging and labeling
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d. Quality of material provided met technical specifications (material was delivered as ordered, or an acceptable alternate was delivered)
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2. Schedule
N/A
U
M
S
VG
E
a. Timeliness in submission of quotes
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b. Ability to meet Required Delivery Dates (RDDs)
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c. Contractor provided advance notice of potential schedule delays and took effective corrective action
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d. Contractor provided progress schedule and status reports as required.
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3. Cost Control
N/A
U
M
S
VG
E
a. Contractor managed scheduling and met established delivery dates and/or Contractor provided timely notice of anticipated delays (when delays were not Government-caused delays).
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b. Contractor ensured the project manager had sufficient authority to make decisions and take actions during project performance to keep the project on schedule.
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c. Contractor identified problems and responded to emergency/surge requirements in a timely manner (i.e., avoiding unnecessary schedule delays)
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d. Contractor provided progress schedule and status reports as required.
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4. Management
N/A
U
M
S
VG
E
a. Orientation toward the customer
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b. Professionalism of Contractor personnel
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c. Interactions with Government personnel
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d. Contractor identified problems and responded to emergency/surge requirements in a timely manner (i.e., avoiding unnecessary schedule delays)
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e. Effectiveness of corrective actions taken
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5. Regulatory Compliance
N/A
U
M
S
VG
E
a. Contractor was knowledgeable about sourcing restrictions and provided material compliant with Trade Agreements Act, Berry Amendment, and any other sourcing restrictions
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b. Contractor demonstrated knowledge of transportation laws and regulations (maritime, foreign)
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c. Contractor demonstrated knowledge of import/export laws and customs clearance processes
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Would your organization award another contract to this contractor? (select one)

YES |_| NO |_|

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