CRPSS_Amd4__PWS_Q&As_01JUN18.pdf

NSN 7540-01-152-8070 STANDARD FORM 30 (REV.10-83)

PREVIOUS EDITION UNUSABLE Prescribed by GSA FAR (48 CFR) 52.243

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE PAGE 1 OF 8

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

June 1, 2018

4. REQUISITION/PURCHASE REQ. NO.

5. PROJECT NO. (If applicable)

6. ISSUED BY CODE

SP4705 7. ADMINISTERED BY (If other than Item 6) CODE

DLA Contracting Services Office HQ Contracting Division, Room 1145 8725 John J. Kingman Road Fort Belvoir, VA 22060 Attn: Ronald Fairley

8. NAME AND ADDRESS OF CONTRACTOR (NO., street, city, county, State, and ZIP Code)

9a. AMENDMENT OF SOLICITATION NO.

SP4705-18-R-0121

X

9b. DATED (SEE ITEM 11) May 1, 2018

10a. MODIFICATION OF CONTRACT/ORDER NO.

10b. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

[ X ] The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers [X] is extended, [ ] is not extended to June 8, 2018.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing Items 8 and 15, and returning 1 copy of the amendment;(b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers.

FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required )

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS, IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN

ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b)

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF: FAR 43.103(a) D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor [ ] is not, [ ] is required to sign this document and return ____ copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

See Page 2 of 8.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

16A. NAME OF CONTRACTING OFFICER

15B. NAME OF CONTRACTOR/OFFEROR

BY __________________

(Signature of person authorized to sign)

15C.DATE SIGNED 16B. UNITED STATES OF AMERICA

BY ________ ___

(Signature of Contracting Officer)

16C.DATE SIGNED

SP4705-18-R-0121 Page 2 of 8 Amendment 0003

I. Section B – Supplies or Services and prices/costs

Task 3.1, Transition-In, is to assist the Contractor in identifying the items that need to be accomplished/completed before contract commencement in order for the successful contractor to properly perform the required services. There is no Contract Line Item Number for Task 3.1 Transition-In services as this is a cost of doing business.

II. Section C – Performance Work Statement

(a) Performance Work Statement (PWS) is deleted and replaced with the attached PWS. Changes are annotated with a vertical line in the left margin.

(b) Attachment 1 – Quality Assurance Surveillance Plan is deleted and replaced with the attached

Quality Assurance Surveillance Plan.

C. Section L – Instructions, conditions, and notices to offerors or respondents

Addendum to 52.212-1(b) Submission of offers is amended as follows:

To allow offerors the maximum amount of time to submit proposals, offerors shall submit proposals only electronically via email to Ronald.Fairley@dla.mil by 3:00 pm Eastern Daylight Time on June 8, 2018. The maximum size of an email to be received by a dla.mil email address is set to 15 MB. Government will not accept proposals submitted via hard copies, facsimile, CDs and flash drives.

Offerors shall submit any questions via email to Ronald.Fairley@dla.mil by 3:00 pm Eastern Daylight Time on May 9, 2018, to allow time to publish any questions and answers before the closing date. NO PHONE CALLS WILL BE ACCEPTED.

Offerors shall submit proposals in the same format, as stated below. Using the same format allows for uniformity in the evaluation process and ensures full consideration of each proposal.

Failure to follow these instructions may result in rejection of the proposal without evaluation.

Offerors shall submit proposals by providing a cover sheet and four volumes as follows: Volume I – Combined Technical/Risk (non-price), Volume II – Past Performance (non-price), Volume III

– Price, and Volume IV – Contract Documentation. Responses shall not reference data in another volume.

Offerors shall submit proposals using Microsoft software Windows 98 or newer version. Text shall be single-spaced in portrait format using a font size of 11 point Times New Roman with 1-inch margins all around, and formatted for 8.5'' x 11'' inch paper. Landscape pages may be used only for tables not for pages of text. Paper size of 8.5” x 14” may be used for tables.

Font size of 10 point Times New Roman may be used for tables and header and footer information. Offerors shall only submit tables that are provided in Section B – Supplies or services and prices/cost, Section C – Performance Work Statement, and Section L - Instructions, conditions, and notices to offerors or respondents. Offerors shall submit all tables in Read-Only format in Microsoft Excel. Offerors shall not alter or hardwire cell inputs. Cells should reflect actual inputs, calculations or references. Offerors shall not include any graphs or charts in the proposal.

SP4705-18-R-0121 Page 3 of 8 Amendment 0003

All pages must include a footer providing the offeror’s name, volume name with page number as “Page X of X” and marked “Source Selection Information – See FAR 2.101 and 3.104.”

Information deemed by the offeror to be proprietary shall be clearly marked as proprietary information. Proposals submitted will not be returned.

Scanned documents incorporated into an Offeror's proposal shall be split into multiple files so that each individual file is no more than 4MB. If multiple files are required for a given volume, offerors shall organize their electronic submission so that each volume is contained in a separate directory.

The proposal shall be clear and concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. The proposal shall not simply restate or rephrase the Government’s requirements, but rather provide a convincing rationale explaining how the offeror intends to meet these requirements. Offerors shall assume that the Government has no prior knowledge of offeror’s facilities and experience, and will base its evaluation exclusively on the merits and content of the information presented in offeror’s proposal. The only exception is that the Government reserves the right to evaluate relevant past performance that is not included in offeror’s proposal.

2. Volume III – Price

(a) Section 3.3.2 Price Calculation tables are replaced with the tables provided on pages 4 – 8. The number headings are changed as follows:

From To

3.7.2.1 Base Period Price Calculations 3.3.2.1 Base Period Price Calculations

3.7.2.2 Option Period One Price Calculations 3.3.2.2 Option Period One Price Calculations

3.7.2.3 Option Period Two Price Calculations 3.3.2.3 Option Period Two Price Calculations

3.7.2.4 Option Period Three Price Calculations 3.3.2.4 Option Period Three Price Calculations

3.7.2.5 Option Period Four Price Calculations 3.3.2.5 Option Period Four Price Calculations

3.3.2.1 Base Period Price Calculations SP4705-18-R-0121

Amendment 0004

CLIN PWS Description Labor Categories

Commercial Labor Hours

FTEs Number of Employees

Commercial Labor Rates

Discount Percentage

Discount Amounts

Proposed Labor Rates

Total Amount Monthly Price

0001 3.2 Real Property Data Reconciliation

0002 3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls

0003 3.4 Real Property Financial Audit

0004 3.5 Real Property Inventory Quality

0005 3.6 Real Property Inventory Data Cleanup

0006 3.7 Real Property EBS Solution Support

0007 3.8 Real Property Testing

0008 3.9 Real Property Customer Help Desk Support

0009 3.10 Real Property SQL Report Server and Associated Database

0010 3.11 Real Property Facility Support Equipment and Equipment Inventory

0011 3.12 Real Property EBS Rollout at New Sites

0012 3.13 Real Property Training Enterprise Business Systems

0013 3.14 Real Property Training Sustainment, Restoration, and Modernization

0014 3.15 Real Property Travel (Not to exceed price ceiling is $50,000.00)

0015 3.16 Real Property Transition-Out

0016 3.17 DLA Energy EBS EEBP Customer Support

0017 3.18 DLA Energy Real Property Data Reconciliation `

0018 3.19 DLA Energy Real Property Office of the Secretary of Defense Quarterly Data Calls

0019 3.20 DLA Energy Real Property Financial Audit

0020 3.21 DLA Energy Real Property Inventory Quality

0021 3.22 DLA Energy Real Property Inventory Data Cleanup

0022 3.23 DLA Energy Real Property EBS Solution Support

0023 3.24 DLA Energy Real Property Customer Help Desk Support

0024 3.25 DLA Energy Real Property SQL Report Server and Associated Database

0025 3.26 DLA Energy Real Property Facility Support Equipment and Equipment Inventory

Total Base Period Price Calculations insert total insert total insert total insert total insert total

3.3.2.2 Option Period One Price Calculations SP4705-18-R-0121

CLIN PWS Description Labor Categories

Commercial Labor Hours

FTEs Number of Employees

Commercial Labor Rates

Discount Percentage

Discount Amounts

Proposed Labor Rates

Total Amount Monthly Price

1001 3.2 Real Property Data Reconciliation

1002 3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls

1003 3.4 Real Property Financial Audit

1004 3.5 Real Property Inventory Quality

1005 3.6 Real Property Inventory Data Cleanup

1006 3.7 Real Property EBS Solution Support

1007 3.8 Real Property Testing

1008 3.9 Real Property Customer Help Desk Support

1009 3.10 Real Property SQL Report Server and Associated Database

1010 3.11 Real Property Facility Support Equipment and Equipment Inventory

1011 3.12 Real Property EBS Rollout at New Sites

1012 3.13 Real Property Training Enterprise Business Systems

1013 3.14 Real Property Training Sustainment, Restoration, and Modernization

1014 3.15 Real Property Travel (Not to exceed price ceiling is $50,000.00)

1015 3.16 Real Property Transition-Out

1016 3.17 DLA Energy EBS EEBP Customer Support

1017 3.18 DLA Energy Real Property Data Reconciliation `

1018 3.19 DLA Energy Real Property Office of the Secretary of Defense Quarterly Data Calls

1019 3.20 DLA Energy Real Property Financial Audit

1020 3.21 DLA Energy Real Property Inventory Quality

1021 3.22 DLA Energy Real Property Inventory Data Cleanup

1022 3.23 DLA Energy Real Property EBS Solution Support

1023 3.24 DLA Energy Real Property Customer Help Desk Support

1024 3.25 DLA Energy Real Property SQL Report Server and Associated Database

1025 3.26 DLA Energy Real Property Facility Support Equipment and Equipment Inventory

Total Option Period One Price Calculations insert total insert total insert total insert total insert total

3.3.2.3 Option Period Two Price Calculations SP4705-18-R-0121

CLIN PWS Description Labor Categories

Commercial Labor Hours

FTEs Number of Employees

Commercial Labor Rates

Discount Percentage

Discount Amounts

Proposed Labor Rates

Total Amount Monthly Price

2001 3.2 Real Property Data Reconciliation

2002 3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls

2003 3.4 Real Property Financial Audit

2004 3.5 Real Property Inventory Quality

2005 3.6 Real Property Inventory Data Cleanup

2006 3.7 Real Property EBS Solution Support

2007 3.8 Real Property Testing

2008 3.9 Real Property Customer Help Desk Support

2009 3.10 Real Property SQL Report Server and Associated Database

2010 3.11 Real Property Facility Support Equipment and Equipment Inventory

2011 3.12 Real Property EBS Rollout at New Sites

2012 3.13 Real Property Training Enterprise Business Systems

2013 3.14 Real Property Training Sustainment, Restoration, and Modernization

2014 3.15 Real Property Travel (Not to exceed price ceiling is $50,000.00)

2015 3.16 Real Property Transition-Out

2016 3.17 DLA Energy EBS EEBP Customer Support

2017 3.18 DLA Energy Real Property Data Reconciliation `

2018 3.19 DLA Energy Real Property Office of the Secretary of Defense Quarterly Data Calls

2019 3.20 DLA Energy Real Property Financial Audit

2020 3.21 DLA Energy Real Property Inventory Quality

2021 3.22 DLA Energy Real Property Inventory Data Cleanup

2022 3.23 DLA Energy Real Property EBS Solution Support

2023 3.24 DLA Energy Real Property Customer Help Desk Support

2024 3.25 DLA Energy Real Property SQL Report Server and Associated Database

2025 3.26 DLA Energy Real Property Facility Support Equipment and Equipment Inventory

Total Option Period Two Price Calculations insert total insert total insert total insert total insert total

3.3.2.4 Option Period Three Price Calculations SP4705-18-R-0121

CLIN PWS Description Labor Categories

Commercial Labor Hours

FTEs Number of Employees

Commercial Labor Rates

Discount Percentage

Discount Amounts

Proposed Labor Rates

Total Amount Monthly Price

3001 3.2 Real Property Data Reconciliation

3002 3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls

3003 3.4 Real Property Financial Audit

3004 3.5 Real Property Inventory Quality

3005 3.6 Real Property Inventory Data Cleanup

3006 3.7 Real Property EBS Solution Support

3007 3.8 Real Property Testing

3008 3.9 Real Property Customer Help Desk Support

3009 3.10 Real Property SQL Report Server and Associated Database

3010 3.11 Real Property Facility Support Equipment and Equipment Inventory

3011 3.12 Real Property EBS Rollout at New Sites

3012 3.13 Real Property Training Enterprise Business Systems

3013 3.14 Real Property Training Sustainment, Restoration, and Modernization

3014 3.15 Real Property Travel (Not to exceed price ceiling is $50,000.00)

3015 3.16 Real Property Transition-Out

3016 3.17 DLA Energy EBS EEBP Customer Support

3017 3.18 DLA Energy Real Property Data Reconciliation `

3018 3.19 DLA Energy Real Property Office of the Secretary of Defense Quarterly Data Calls

3019 3.20 DLA Energy Real Property Financial Audit

3020 3.21 DLA Energy Real Property Inventory Quality

3021 3.22 DLA Energy Real Property Inventory Data Cleanup

3022 3.23 DLA Energy Real Property EBS Solution Support

3023 3.24 DLA Energy Real Property Customer Help Desk Support

3024 3.25 DLA Energy Real Property SQL Report Server and Associated Database

3025 3.26 DLA Energy Real Property Facility Support Equipment and Equipment Inventory

Total Option Period Price Calculations insert total insert total insert total insert total insert total

3.3.2.5 Option Period Four Price Calculations SP4705-18-R-0121

CLIN PWS Description Labor Categories

Commercial Labor Hours

FTEs Number of Employees

Commercial Labor Rates

Discount Percentage

Discount Amounts

Proposed Labor Rates

Total Amount Monthly Price

4001 3.2 Real Property Data Reconciliation

4002 3.3 Real Property Office of the Secretary of Defense Quarterly Data Calls

4003 3.4 Real Property Financial Audit

4004 3.5 Real Property Inventory Quality

4005 3.6 Real Property Inventory Data Cleanup

4006 3.7 Real Property EBS Solution Support

4007 3.8 Real Property Testing

4008 3.9 Real Property Customer Help Desk Support

4009 3.10 Real Property SQL Report Server and Associated Database

4010 3.11 Real Property Facility Support Equipment and Equipment Inventory

4011 3.12 Real Property EBS Rollout at New Sites

4012 3.13 Real Property Training Enterprise Business Systems

4013 3.14 Real Property Training Sustainment, Restoration, and Modernization

4014 3.15 Real Property Travel (Not to exceed price ceiling is $50,000.00)

4015 3.16 Real Property Transition-Out

4016 3.17 DLA Energy EBS EEBP Customer Support

4017 3.18 DLA Energy Real Property Data Reconciliation `

4018 3.19 DLA Energy Real Property Office of the Secretary of Defense Quarterly Data Calls

4019 3.20 DLA Energy Real Property Financial Audit

4020 3.21 DLA Energy Real Property Inventory Quality

4021 3.22 DLA Energy Real Property Inventory Data Cleanup

4022 3.23 DLA Energy Real Property EBS Solution Support

4023 3.24 DLA Energy Real Property Customer Help Desk Support

4024 3.25 DLA Energy Real Property SQL Report Server and Associated Database

4025 3.26 DLA Energy Real Property Facility Support Equipment and Equipment Inventory

Total Option Period Four Price Calculations insert total insert total insert total insert total insert total

PERFORMANCE WORK STATEMENT

Comprehensive Real Property Support Services

NAICS Code: 541519 Product Service Code: R408

Service Description: Program Management/Support Services

Defense Logistics Agency Installation Management Facilities & Equipment

May 1, 2018 as revised on May 21, 2018 as revised on June 1, 2018

Performance Work Statement Page 2 of 55

TABLE OF CONTENTS

SECTION 1 – INTRODUCTION

1.1 VISION

1.2 MISSION

1.3 BACKGROUND ON SUPPORT

1.4 OBJECTIVE

1.5 SCOPE

1.6 REAL PROPERTY SUPPORT SITES

1.7 TYPE OF CONTRACT

SECTION 2 – GENERAL REQUIREMENTS

2.1 PLACE OF PERFORMANCE

2.2 PERIOD OF PERFORMANCE

2.3 SERVICE HOURS

2.4 RP HELP DESK HOURS

2.5 IDENTIFICATION OF CONTRACTOR EMPLOYEES

2.6 KEY PERSONNEL

2.6.1 IDENTIFICATION AND RESUMES

2.6.2 QUALIFICATIONS

2.6.3 CRITICAL AREAS OF SUPPORT

2.6.4 CONDUCT

2.6.5 REMOVAL

2.7 LIMITED USE OF DATA

2.8 SECURITY REQUIREMENTS

2.8.1 SECURITY CLEARANCE LEVEL

2.8.2 SECURITY BACKGROUND CHECK AND BUILDING ACCESS

2.8.3 SECURITY INVESTIGATION

2.8.4 GOVERNMENT FURNISHED COMPUTER ACCESS

2.8.5 DOD FORM 254

2.8.6 INFORMATION ASSURANCE CONTRACTOR TRAINING AND CERTIFICATION

2.8.7 COMMON ACCESS CARD (CAC) PROCEDURES

SECTION 3 – PERFORMANCE REQUIREMENTS

3.1 REAL PROPERTY TRANSITION-IN

3.2 REAL PROPERTY DATA RECONCILIATION

3.3 REAL PROPERTY OFFICE OF THE SECRETARY OF DEFENSE QUARTERLY DATA CALLS

3.4 REAL PROPERTY FINANCIAL AUDIT

3.5 REAL PROPERTY INVENTORY QUALITY

3.6 REAL PROPERTY INVENTORY DATA CLEANUP

3.7 REAL PROPERTY EBS SOLUTION SUPPORT

3.8 REAL PROPERTY TESTING

3.9 REAL PROPERTY CUSTOMER HELP DESK SUPPORT

3.9.1 EBS MODULES

3.9.2 REAL PROPERTY LEVEL 1 HELP DESK

3.9.3 REAL PROPERTY LEVEL 2 HELP DESK

3.10 REAL PROPERTY SQL REPORT SERVER AND ASSOCIATED DATABASE

Performance Work Statement Page 3 of 55

3.11 REAL PROPERTY FACILITY SUPPORT EQUIPMENT AND EQUIPMENT INVENTORY

3.12 REAL PROPERTY EBS ROLLOUT AT NEW SITES

3.13 REAL PROPERTY TRAINING ENTERPRISE BUSINESS SYSTEM

3.14 REAL PROPERTY TRAINING SUSTAINMENT, RESTORATION, AND MODERNIZATION

3.15 REAL PROPERTY TRAVEL

3.16 REAL PROPERTY TRANSITION-OUT

3.17 DLA ENERGY EBS EEBP CUSTOMER SUPPORT

3.18 DLA ENERGY REAL PROPERTY DATA RECONCILIATION

3.19 DLA ENERGY REAL PROPERTY OFFICE OF THE SECRETARY OF DEFENSE QUARTERLY DATA CALLS27

3.20 DLA ENERGY REAL PROPERTY FINANCIAL AUDIT

3.21 DLA ENERGY REAL PROPERTY INVENTORY QUALITY

3.22 DLA ENERGY REAL PROPERTY INVENTORY DATA CLEANUP

3.23 DLA ENERGY REAL PROPERTY EBS SOLUTION SUPPORT

3.24 DLA ENERGY REAL PROPERTY CUSTOMER HELP DESK SUPPORT

3.24.1 DLA ENERGY EBS MODULES

3.24.2 DLA ENERGY REAL PROPERTY LEVEL 1 HELP DESK

3.24.3 DLA ENERGY REAL PROPERTY LEVEL 2 HELP DESK

3.25 DLA ENERGY REAL PROPERTY SQL REPORT SERVER AND ASSOCIATED DATABASE

3.26 DLA ENERGY REAL PROPERTY FACILITY SUPPORT EQUIPMENT AND EQUIPMENT INVENTORY

SECTION 4 – SPECIAL INSTRUCTIONS

4.1 SECTION 508 COMPLIANCE SPECIFICATIONS

4.2 PRIVACY ACT

4.3 NON-DISCLOSURE AGREEMENT

4.4 PERSONAL SERVICE

4.5 GOVERNMENT FURNISHED EQUIPMENT AND SUPPLIES

4.6 CONTRACTOR FURNISHED RESOURCES (EQUIPMENT AND SUPPLIES)

4.7 INFORMATION TECHNOLOGY ENVIRONMENT

4.8 DOCUMENTATION

4.9 REGULAR RECURRING MEETINGS

4.10 IN-PROCESS REVIEWS

SECTION 5 – DELIVERABLES

5.1 REPORTS

5.1.1 PROGRESS REPORTS

5.1.2 MONTHLY STATUS REPORTS

5.1.3 ELECTRONIC MANPOWER REPORTING

5.2 PLANS

5.2.1 TRANSITION PLAN

5.2.2 TECHNICAL PLAN

SECTION 1. DLA COMPREHENSIVE REAL PROPERTY SUPPORT SERVICES TASKS 3.2 - 3.16

SECTION 2. DLA ENERGY COMPREHENSIVE REAL PROPERTY SUPPORT SERVICES TASKS 3.17 - 3.26

5.2.3 QUALITY CONTROL PLAN

5.2.4 KEY PERSONNEL PLAN

5.2.5 RESUMES

5.2.6 MANAGEMENT PLAN

5.3 DISTRIBUTION OF DELIVERABLES

5.3.1 REAL PROPERTY DATA VALIDATION

5.3.2 REAL PROPERTY FACILITY AND SUPPORT EQUIPMENT RECONCILIATION

5.3.3 GENERAL SUPPORT

5.3.4 REAL PROPERTY INVENTORY QUALITY ASSURANCE/QUALITY CONTROL (QA/QC) PLAN

Performance Work Statement Page 4 of 55

5.3.5 REAL PROPERTY INVENTORY DATA CLEANUP (OPTION)

5.3.6 EBS SUPPORT

5.3.7 TESTING SUPPORT

5.3.8 JOB AIDS/DESK AIDS

5.3.9 EBS TRAINING SUPPORT

5.3.10 EBS CUSTOMER SUPPORT STATUS

5.3.11 EEBP CUSTOMER SUPPORT

5.3.12 MAINTAIN & UPDATE A SQL REPORT SERVER AND ASSOCIATED DATABASE

5.3.13 SITE ASSISTANCE SUPPORT

5.3.14 EBS ROLL OUT AT NEW SITES

SECTION 6 – DELIVERY INSTRUCTIONS

SECTION 7 – INSPECTION AND ACCEPTANCE

SECTION 8 – APPLICABLE REFERENCE DOCUMENTS

SECTION 9 - TABLE OF ACRONYMS - ACRONYM DEFINITION

SECTION 10 – ATTACHMENTS

Performance Work Statement Page 5 of 55

SECTION 1 – INTRODUCTION

1.1 Vision

The vision is to provide superior quality support to the Defense Logistics Agency (DLA) Headquarters (HQ) Staff, the Installation Management (DM) Facilities & Equipment (I) HQ Staff, the Installation Operations (DF) Site Staff, and stakeholders in maximizing real property (RP) and plant maintenance performance in an SAP environment.

1.2 Mission

The DLA provides worldwide logistical support to the Department of Defense (DoD), operating from facilities in the United States and overseas. These facilities include distribution centers, warehouses, administrative space, industrial plants, and fuel storage, transmission, and dispensing systems. The DM-I, a Directorate within the DLA HQ, provides RP and personal property mission support regarding the life cycle management of Plant, Property, & Equipment (PP&E) for all DF field sites. DM-I is responsible for developing overarching policy, guidance, procedures, and reporting requirements; providing oversight and assistance; evaluating resource requirements; developing Program Budget Review and budget formulation recommendations; and providing budget resource allocation and execution recommendations for the sites. The DLA uses the Enterprise Business System (EBS), and other automated tools, for RP facility management and plant maintenance.

1.3 Background on Support

This Performance Work Statement (PWS) describes the work required to provide analytical, operational, and technical assistance to support the DLA Enterprise. This support shall be coordinated through the DM-I Facilities Sustainment & Equipment (DM-IS) Division. The Contractor (for purposes of this PWS, the term “Contractor” shall refer to the prime contractor performing work under this PWS) will provide personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and non-personal services as defined in this PWS.

1.4 Objective

The objective of this PWS is to obtain support for comprehensive RP functions. The Government intends to improve the support delivered to enterprise managers and customers in sustaining, auditing, accounting, and reporting on the Sustainment, Restoration and Modernization (SRM) program, EBS, and the RPI (Real Property Inventory).

1.5 Scope

The scope of the technical and functional support to DM-IS requires the Contractor to have extensive recent experience in RP (warehousing and fuel) infrastructure and management policies, RP systems and applications, facilities surveying, condition assessment and modeling. The Contractor shall provide Comprehensive Real Property Support services as described in Section 3 – Performance Requirement to the sites listed in paragraphs 1.6 below.

1.6 Real Property Support Sites

Under the provisions of this PWS, the RP occupied by DLA HQ and the DLA MSCs are listed below.

Contractor shall not enter a DLA site or begin service until the Contractor has obtained full concurrence from DM-I. It is the Contractor’s responsibility to coordinate with the applicable DF Site Directors, DLA Major Subordinate Commands (MSCs), installation/site personnel, Service RP personnel, Facility Managers, Installation Level Support Engineers, and Service HQ/MAJCOM or other government representatives. Responsible Government personnel names and contact information will be provided to the Contractor by the COR or Government Project Managers.

Performance Work Statement Page 6 of 55

1. New Cumberland, Pennsylvania:

a. DLA Installation Operations Distribution

b. DLA Distribution

c. DLA Installation Management Susquehanna

2. Columbus, Ohio: DLA Installation Operation Columbus and DLA Land and Maritime,

3. Richmond, Virginia: DLA Installation Operation Richmond and DLA Aviation

4. Philadelphia, Pennsylvania: DLA Installation Operation Philadelphia & DLA Troop Support

5. Battle Creek, Michigan: DLA Installation Operation Battle Creek and DLA Disposition

6. Kaiserslautern, Germany DLA Installation Operation Europe and Africa and DLA Europe and

Africa

7. Pearl Harbor, Hawaii: DLA Installation Operation Pacific and DLA Pacific

8. San Joaquin, California: DLA Installation Operation

9. MacDill AFB, Florida: DLA Central

10. Mechanicsburg, Pennsylvania: DLA Document Services

11. Fort Belvoir, Virginia: DLA HQ McNamara Complex

a. DLA Installation Management, Facilities and Equipment

b. DLA Installation Operation Fort Belvoir

c. DLA Installation Operation Energy

d. DLA Energy

e. DLA Strategic Materials

Additionally, the following provides a breakdown of users and locations:

1. DLA Headquarters: 539

2. DLA: 2

3. DLA Aviation: 63

4. DLA Contracting Services: 1

5. DLA Disposition Services: 21

6. DLA Distribution Barstow California (DDBC): 2

7. DLA Distribution Guam Marianas (DDGM): 1

8. DLA Distribution Headquarters (DDC): 18

9. DLA Distribution Norfolk Virginia (DDNV): 1

10. DLA Distribution Pearl Harbor Hawaii (DDPH): 2

11. DLA Distribution Red River Texas (DDRT): 1

12. DLA Distribution San Joaquin California (DDJC): 42

13. DLA Distribution Susquehanna Pennsylvania (DDSP): 81

14. DLA Document Services: 3

15. DLA Energy: 50

16. DLA Energy-Air Force Petroleum (AFPET): 4

17. DLA Energy-Army Petroleum (APC):4

18. DLA Energy-Contractors: 16

19. DLA Energy-D: 2

20. DLA Energy-E: 1

21. DLA Energy-F: 6

22. DLA Energy-Houston: 5

23. DLA Energy-Japan: 1

24. DLA Energy-N:17

25. DL DLA Energy O:4

26. DLA Energy-Navy Petroleum (NAVPET): 9

27. DLA Energy P: 3

28. DLA Energy-R: 3

29. DLA Energy-W: 26

Performance Work Statement Page 7 of 55

30. DLA Europe And Africa:7

31. DLA Europe And Africa-DES DE: 17

32. DLA Europe And Africa-DLA Energy EU: 1

33. DLA External: 889/ Note: Various customers from DOD Military Branches

34. DLA Information Operations-New Cumberland-J6: 2

35. DLA Information Operations-Ogden-J6: 1

36. DLA Information Operations-Richmond-J6: 46

37. DLA Land and Maritime: 62

38. DLA Logistics Information Services: 2

39. DLA Troop Support: 1

40. DLA Troop Support-Financial Operations Philadelphia: 1

41. DLA Troop Support-Installation Support: 19

42. DLA-Pacific: 13

43. DLA-Pacific-Alaska: 2

44. DLA-Pacific-Guam: 3

45. DLA-Pacific-Hawaii: 4

46. DLA-Pacific-Hawaii DES-DP: 13

47. DLA-Pacific-Hawaii DLA Energy: 4

48. DLA-Pacific-Japan DES-DP: 3

49. DLA-Pacific-Japan DLA Energy: 13

50. DLA-Pacific-Korea DES-DP: 1

51. DLA-Pacific-Okinawa: 29

See table below for the number of records and sites.

Total DLA Energy All Sites Other Than DLA-Energy Records 17,184 14,103 3,018 Sites 965 614 351

1.7 Type of Contract

The government plans to award a firm-fixed price contract that includes time-and-materials Contract Line Item Numbers (CLINs) for travel.

Performance Work Statement Page 8 of 55

SECTION 2 – GENERAL REQUIREMENTS

2.1 Place of Performance

The place of performance will be the Contractor’s facility. The Contractor may travel to Government locations.

2.2 Period of Performance

The period of performance for this contract shall be a transition-in period followed by a 12-month base period. Four additional potential 12-month option periods may be exercised based on Government’s need, successful contractor performance and availability of funds, as specified by modifications to this contract.

All foreseeable periods of performance are detailed in the table below.

PERIOD OF PERFORMANCE

Periods Start End Transition-In Period Contract Award Date September 12, 2018 Base Period September 13, 2018 September 12, 2019 Option One September 13, 2019 September 12, 2020 Option Two September 13, 2020 September 12, 2021 Option Three September 13, 2021 September 12, 2022 Option Four September 13, 2022 September 12, 2023

2.3 Service Hours

The Contractor shall provide Comprehensive Real Property Support services, excluding help desk, Monday through Friday from 8:00 am to 4:30 pm Eastern Standard Time (EST). Help desk hours are provided below.

2.4 RP Help Desk Hours

The Contractor shall provide RP Help Desk as follows:

Monday, Wednesday, and Friday: 8:00 am to 5:00 pm EST Tuesday and Thursday: 8:00 am to 8:00 pm EST

2.5 Identification of Contractor Employees

All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractor personnel must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

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2.6 Key Personnel

2.6.1 Identification and Resumes

The contractor shall identify all key personnel and provide resumes that include: clearance level, information assurance certification, other relevant certifications (computing environment certification), functional expertise, technical expertise, background, experience, education, and current job functions.

2.6.2 Qualifications

The Contractor shall provide key personnel who are:

(1) Knowledgeable in management procedures for administrative, distribution, warehouse, industrial plants, and petroleum facilities; experience in project requirement preparation, economic analysis, programming, planning, design, and construction; and experience in development and training of real property management applications.

(2) Subject Matter Experts (SMEs) in the specific tasks which they are assigned to perform.

As relevant to each task, contractor personnel will demonstrate a working knowledge of installation infrastructure, RP, and facility support. Contractor shall provide SMEs who possess working knowledge in facility management, financial regulations and laws, to advise DLA during the planning and execution of Business and Implementation Plans, real property systems, (such as the SAP-based platform EBS) and equipment life cycle management.

(3) Fully trained that have adequate background and expertise to complete all task in this PWS and work independently.

(4) Experienced in providing quality service and support for the task areas specified in the

PWS.

(5) Familiar with all DLA, DoD, and MILDEP Real Property policies and procedures.

(6) Knowledgeable of DoD project management, RPIR/RPAR/CIPR, FIAR, DoD Financial Management Regulations, and CFOA.

(7) Experienced in SAPTM applications and SQL.

(8) Fluent in speaking, reading, writing and understanding the English language including unique technical terminology required to perform services.

2.6.3 Critical Areas of Support

The Government considers key personnel to be individuals assigned to the following labor categories:

Program Manager, Facility Management Analyst, Financial Analyst, Real Property Analyst, and Data/Software Analyst.

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2.6.3.1 Program Manager

Professional Experience (minimum): 5 years of experience as senior manager or technical advisor in DoD Real Property, Master Planning, SAP, or field related to RP (buildings and structures). Professional experience should also include strong knowledge of various software, scheduling, and audits.

Functional Responsibility: Provides project management and/or senior advisory support for complex programs/projects. Provides decisive direction for business, technical, and personnel management involving multi-disciplinary and diverse functional activities. Responsible for the overall management, in terms of technical quality, cost, and schedule, utilizing SAP. Performs data analysis and performs various technical training in Real Property and SAP related systems.

Education (minimum): Bachelor’s Degree from an accredited University or Project Management Professional (PMP) Equivalent. Educational requirement may be substituted by 10 years of directly related experience.

2.6.3.2 Facility Management Analyst (DoD Plant Maintenance)

Professional Experience (minimum): 5 years of experience as senior manager or technical advisor in the field of operation, maintenance, material management, and equipment inventory relating to facilities (i.e., buildings, structures, and equipment).

Functional Responsibility: Provides facility and material support in the operation, maintenance, and inventory of buildings, warehouses, and equipment in coordination with DLA personnel. Uses expertise in maintaining and reviewing data within EBS.

Education (minimum): High school with 5-10 years of directly related experience.

2.6.3.3 Financial Analyst (DoD Rules and Regulations)

Professional Experience (minimum): 5 years of experience in DoD financial regulatory guidelines.

Functional Responsibility: Provides financial support for RP and projects. Works with DLA to ensure that DoD financial regulations and guidelines are correctly captured in DLA’s EBS.

Education (minimum): MBA with 5 years of experience or undergraduate degree with equivalent experience and 10 years of directly related experience. CPA certifications may be accepted combined with proper experience.

2.6.3.4 Real Property Analyst (DoD Real Property)

Professional Experience (minimum): 5 years of direct experience in DoD Real Property.

Functional Responsibility: Provides RP support for classification of complex structures and facilities and provides various reports utilizing SAP. Performs book-to-book reconciliation of various DoD facilities.

Education (minimum): High School Diploma or higher with 5 years of direct experience.

2.6.3.5 Data/Software Analyst (SAP-based Platform with Emphasis on EBS)

Professional Experience (minimum): 5 years of direct experience in working with SAP, providing software and data base solutions.

Functional Responsibility: Provides RP data base support and reporting. Performs troubleshooting to solve complex software or IT issues relating to SAP. A high level of proficiency in SQL and SAP is a must.

Education (minimum): BS MIS/CS, High School Diploma with 10 years directly related IT experience, or equivalent certification/training in SQL/IT with 5 years of experience.

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2.6.4 Conduct

Contractor’s key personnel shall conduct themselves in accordance with acceptable business decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment is deemed by the KO to be contrary to the public interest or inconsistent with the best interest of national security. Should the Government deny access to Government facilities for any of the Contractor’s personnel for security or personal conduct reasons, or request removal of Contractor employees, such removal shall not relieve the Contractor of the requirements in this PWS.

2.6.5 Removal

Key personnel may not be added nor removed from this effort without express approval of the KO.

Copies of the requests and approvals for new assignees, removal, and reassignment to the project shall be maintained in the contact file. In the event a substitution is required, the Contractor will provide a resume for the nominated individual, who will possess qualifications effectively equivalent to the identified key personnel. Substitutions will be approved in writing by the COTR or the KO, and/or the designated Government representative. Copies of the requests and approvals for new assignees, removal, and reassignment to the project shall be maintained in the contact file.

2.7 Limited Use of Data

Performance of this effort may require the Contractor to access and use data that is propriety to a Government agency or a Government contractor, which is of such a nature that its dissemination or use other than in performance of this effort would be adverse to the interests of the Government and/or others.

Thus, the Contractor and Contractor personnel shall not divulge or release data or information developed or obtained in performance of this effort until made public by the Government, except to authorize DLA Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend, other that as required in the performance of this effort. Nothing herein shall preclude the use of any data independently acquired by the Contractor without such limitations or prohibit an agreement at no cost to the Government between the contractor and the data owner which provides for greater rights to the contractor.

2.8 Security Requirements

Security requirements include, but are not limited to the sub-sections below (2.8.1 - 2.8.7).

2.8.1 Security Clearance Level

The security clearance level is public trust.

2.8.2 Security Background Check and Building Access

Personnel shall be US citizens. Contractor’s key personnel shall be required to complete the Government’s security background check documentation, Standard Form 85P (Questionnaire for Public Trust Positions), credit release, and be fingerprinted in order to obtain a Common Access Card (CAC).

The COR will provide the Contractor with security forms and security personnel resources to validate contractor’s eligibility, status, and acceptability following National Agency and Local Checks (NALC).

CAC access is required for all DLA electronic information with no exceptions. The positions on this contract are non-critical sensitive positions. A NALC requires fingerprinting and submission of a complete SF-85P, Questionnaire for Public Trust Positions, and a credit release. Fingerprinting and submission of a complete SF-85P and credit release to the servicing Federal security office are required before the contractor will be allowed unescorted access and allowed to work at a Federal facility. Access to Federal government computer systems will not be granted until results of the Federal Bureau of

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Investigation (FBI) National Criminal Records Database are received and indicate that the contractor has no disqualifying criminal record.

2.8.3 Security Investigation

Contractor’s key personnel shall have an active security investigation that has been favorably adjudicated at the level appropriate for the required system access before performing services under this

PWS.

2.8.4 Government Furnished Computer Access

All Contractor personnel provided Government-furnished computer access shall observe local Automated Information System policies and procedures directed by the Information System Security Officer (ISSO).

2.8.5 DoD Form 254

Contractor’s key personnel shall complete a DoD Form 254 only if there is a need to document access to for DoD classified information located at Defense Logistics Agency, 8725 John J. Kingman Road, Fort Belvoir, VA 22060.

2.8.6 Information Assurance Contractor Training and Certification

2.8.6.1 The Contractor shall ensure that personnel accessing information systems have the proper and current information assurance certification to perform functions IAW DoD 8570.01-M, Information Assurance Workforce Improvement Program. Contractor personnel supporting information assurance functions, as described in Chapters 3, 4, 10, and 11 of DoDD 8570, shall be appropriately certified prior to being engaged. Additional mandatory training on local or system procedures may be provided by DLA Information Operations, Operational Energy Applications Office. The Contracting Officer will ensure that Contractor personnel are appropriately certified and provide verification to the Defense Eligibility Enrollment System (DEERS) or other appropriate Defense Manpower Data Center (DMDC) database (https://www.dmdc.osd.mil).

2.8.6.2 Upon request by the Government, the Contractor shall provide documentation supporting the information assurance certification status of personnel performing information assurance functions.

2.8.6.3 Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing information assurance functions.

2.8.7 Common Access Card (CAC) Procedures

Performance under this contract will require the contractor to obtain a CAC. When CACs are issued under this contract, the contractor shall complete and comply with the following steps to obtain, control, and turn-in Government-issued CACs, as well as establish procedures to control and account for contractor CACs at all times. This process is only for the issuance and accountability of CACs.

Contractors may be required to provide additional forms and follow additional procedures for other forms of access and/or background/security checks depending on local site/installation requirements.

2.8.7.1 The Contractor has each contractor employee requiring a CAC complete and sign Sections I and II of the DD Form 1172-2. The instructions for completing the DD Form 1172-2 are located at http://www.cac.mil/docs/1172-2-Instructions.pdf.

2.8.7.2 For Section II, Block 22, the contractor employee signs and the DD Form 1172-2 is then forwarded by the contractor. This provides verification for the employee information. If the contractor is submitting a DD Form 1172-2 for him/herself (e.g., the owner) with no higher authority above them for verification, then the signature in Block 22 must be notarized to verify identity.

http://www.dmdc.osd.mil)./ http://www.cac.mil/docs/1172-2-Instructions.pdf

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2.8.7.3 The Contractor forwards the DD Form(s) 1172-2 via hand-carry, secure mail, or encrypted email to (NOTE: The Contractor may forward these forms individually or as a group):

(1) The COR for the contract, if a COR was designated.

(2) The KO for the contract, if no COR was designated.

2.8.7.4 Each Contractor employee must verify his/her account information upon receipt of a username and password for the Trusted Associate Sponsorship System (TASS). A Government employee will directly provide this information to the Contractor, as well as the web link for TASS.

2.8.7.5 Each Contractor employee will receive an email via TASS when his/her account has been approved. The email will notify the employee to obtain a Government-issued CAC from the nearest Real-Time Automated Personnel Identification System (RAPIDS) office. The email will also provide a link that identifies the locations of RAPIDS offices.

2.8.7.6 Each Contractor employee shall obtain his/her issued CAC from the RAPIDS office.

2.8.7.7 The Contractor, within one (1) business day of issuance, provides written notice via email to the COR (or the KO, if no COR was designated) for each Contractor CAC issued identifying the Contractor employee’s name, the date of issuance, and the date of expiration of the CAC. This notification may be made individually for each Contractor employee or together for a group of Contractor employees.

2.8.7.8 The Contractor establishes procedures to control and account for Government-issued contractor CACs at all times, to include the following:

(1) Ensure Contractor CACs issued for this contract are only used for the purpose of performing under this contract.

(2) Ensure Contractor CACs are secured in a manner that precludes unauthorized use and that recognizes the CAC is the property of the U.S. Government.

(3) Ensure Contractor employees do not abuse or place holes in their CACs.

(4) Ensure Contractor employees do not display their CACs in public.

2.8.7.9 If a Contractor CAC is lost or stolen:

(1) The Contractor employee shall immediately notify the Contractor that the Contractor CAC has been lost or stolen.

(2) The Contractor shall immediately notify the COR (or the KO, if no COR was designated), detailing the circumstances regarding the lost or stolen contractor CAC, as follows:

(a) In person, followed within one (1) business day by a written notice via email, or

(b) In writing, via email, or

(c) By telephone, followed within one (1) business day by a written notice via email

(3) The Contractor shall report the lost or stolen CAC card to the local DLA Police/host installation police, who will provide the Contractor a police report. If there is no local DLA Police/host installation police, or no police report is provided, the Contractor shall provide information to the COR/KO, as applicable, detailing the circumstances of how the CAC was lost or stolen.

The COR/KO will provide a memorandum for the contractor employee to support issuance of new CAC.

(4) The Contractor has the Contractor employee bring the report/memorandum to the nearest RAPIDS office. If the CAC can be reissued within 24 hours, bring the report/memorandum to the nearest CAC office for reissue. If the CAC cannot be reissued in 24 hours, follow the steps for a new CAC, beginning at Step 1.

2.8.7.10 If the expiration date for a Contractor CAC is prior to completion of the contract and the Contractor employee is to continue working under the contract and still requires a CAC, the Contractor:

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(1) Notifies the COR as follows:

(a) In person, followed within one (1) business day by a written notice via email, or

(b) In writing, via email, or

(c) By telephone, followed within one (1) business day by a written notice via email

(2) No less than two (2) weeks prior to the current CAC’s expiration date, completes and complies with the steps above beginning with Step 2 for issuance of a new contractor CAC for the employee.

(3) Brings the expiring CAC to the RAPIDS office for turn-in and receives new CAC.

(4) Notifies the COR once a new CAC has been issued.

2.8.7.11 The Contractor/Contractor employee turns in any found CACs immediately, via hand carry, to the nearest Federal law enforcement office.

2.8.7.12 The Contractor immediately collects all Contractor CAC(s) from the Contractor employee(s) at:

(1) Contract completion or termination

(2) Termination/reassignment of an employee (this includes any reason the employee is no longer working for the contractor under the contract or otherwise no longer requires a CAC)

2.8.7.13 The Contractor:

(1) For contract completion or termination – within one (1) business day after collecting the contractor CAC(s), arranges for turn-in via one of the below methods:

(a) If the COR/KO is co-located or near enough that in-person transfer of CACs can be arranged, the contractor:

1. Arranges to meet the COR (or the KO, if no COR was designated) to turn-in the collected contractor CAC(s).

2. Hand-carries all collected contractor CACs for turn-in to meet the COR (or the KO, if no COR was designated).

3. Completes and signs the Government-Issued Contractor CAC Turn-In Receipt with the COR (or the KO, if no COR was designated). The Contractor is provided a copy of the receipt.

(b) If in-person transfer of CAC cannot be arranged, the contractor:

1. Sends, via certified mail, the CACs to the COR/KO. The Contractor includes in the package the Government-Issued Contractor CAC Turn-In Receipt, with signed acknowledgement of contractor turn-in.

2. Notifies COR/KO that CACs have been sent via certified mail.

3. Receives a completed copy of the receipt from the COR/KO once the COR/KO has received the CACs.

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(2) For termination/reassignment of an employee:

(a) Immediately notifies the COR (or the KO, if no COR was designated) that the employee is no longer working for the contractor under the contract or otherwise no longer requires a CAC, as follows:

1. In person, followed within one (1) business day by a written notice via email,

2. In writing, via email, or

3. By telephone, followed within one (1) business day by a written notice via email

(b) Follows the turn-in procedures above for contract completion or termination, as applicable.

2.8.7.14 Contractor Reporting Requirements: The Contractor is required to submit, on a monthly basis, to the COR (or the KO, if no COR was designated) a report of all employees working on the contract who have been issued CAC cards and a verification of whether each listed employee still requires a CAC. The report must note where changes have occurred (additions or deletions) since the previous month.

Contractor employees who already have a CAC related to another DLA or DoD contract must be included in the monthly report. Contractor shall note the issuing organization and the CAC expiration date.

Contractor is still responsible for notifying the COR/KO when the individual is no longer working under the subject contract.

2.8.7.15 The above procedures have been established as a DLA security measure. Contractors are advised that failure to comply with any of the above requirements will be considered a violation of the terms and conditions of the contract and the KO may take action to remedy such violations.