Questions_and_Answers_II_for_SP4705-18-q-5551.docx

QUESTIONS AND ANSWERS

SOLICITATION NUMBER: SP4705-18-Q-5551

EEO INTERPRETER’S SERVICES

AMMENDEND II

1. QUESTION

Companies from Outside Canada can apply for this requirement?

ANSWER

No.

As stated on the PWS, Section 2.0 ”The commuting area of the ad-hoc interpreters is within a 45-mile radius from the McNamara Headquarters Complex to account for the National Capital Region (NCR). The contractor shall receive no additional travel-related expenses such as travel time or mileage for travel conducted within the 45 mile radius. Any requests outside of the NCR mileage radius shall require approval from the Contracting Officer (KO) beforehand as submitted via the Contracting Officer Representative (COR).

2. QUESTION

Do we need to come over there for meetings?

ANSWER

Yes.

3. QUESTION

Can we perform the tasks (related to RFP) outside Canada?

ANSWER

No.

4. QUESTION

Can we submit the proposals via email?

ANSWER

Please refer to Part B- (Proposal format) and Part C- (Proposal content and volume) of the solicitation.

5. QUESTION

When is the anticipated award date?

ANSWER

The anticipated award date is October 23, 2018

6. QUESTION

Can you provide the current incumbent vendor(s) providing services last year?

ANSWER

Birnbaum Interpreting Services

7. QUESTION

What is the incumbent vendor(s) current fee rate(s)?

ANSWER

This is a 100% Small Business set aside open competition. No rates will be provided.

8. QUESTION

What is the average assignment length?

ANSWER

We will have an ongoing Tuesday, Wednesday and Thursday weekly on call assignment slotted for 6.5 . This assignment totals approximately 900 hours annually. Other assignments (approximately 1,100 hours annually) will be as needed but are typically slotted for either 2 hour increments or for all day needs and can range from 6.5 hours in length to 8.5 hours.

9. QUESTION

Would you consider last minute rates for any of your last minute requests? We have a lot of resources and it may be costly to ensure coverage for last minute requests.

ANSWER

We will not consider last minute rates. Please set your proposed rate to take into account last minute requests. Most ad-hoc interpreting needs are requested sufficiently ahead of time.

10. QUESTION

What were some (if any) of the challenges that your existing vendors had last year?

Our challenges with the existing vendor last year were related to not being able to provide interpreters for the amount of hours the DLA requested and then also in regards to the quality of interpreting .

11. QUESTION

Two (2) full business days is the industry standard for cancellations. Can you please explain your cancellation policy and if you would consider 2 full business days cancellation policy?

DLA will consider the two (2) business day cancellation. However, please note that while we understand it is industry standard, our leadership is cost-minded and would prefer to keep the 24 hour policy in order to keep our costs as low as possible.

12. QUESTION

The proposal format section requires the Offeror to provide hard copy proposals as well as one complete email copy to the Contract Specialist,within the copy remove all mention of contractor’s name. Are you requesting that the all the proposals be redacted to remove the contractor’s name?

ANSWER

Only one complete email copy to the Contract Specialist is to be redacted.

13. QUESTION

Was there a previous RFP for these services? If so, can we see that previous RFP document?

ANSWER

Yes, there was a previous RFQ three years ago. The government will not share this type of information.

14. QUESTION

Is the Defense Logistics Agency (DLA) planning to award contracts to a single vendor or multiple vendors?

ANSWER

Please refer to the solicitation, under Section A-Part II-Scope of Contract. “The Government intends to award an Indefinite Delivery/Indefinitely Quantity (ID/IQ) Task Order to multiple (2) contractors”.

15. QUESTION

Can DLA provide us with historical usage data for the interpreting services requested as part of this RFP?

ANSWER

The historical data is reflected in CLIN 0001- ASL AD-HOC Interpreting Services. Non-Specialty- 2541 Annual Hours and CLIN 0002- ASL AD-HOC Interpreting Services Specialty-60 Annual Hours.

16. QUESTION

Would DLA be interested in Video Remote Interpreting (VRI) either as a supplement to or substitute for on-site interpreting services?

We here at DLA are not interested in VRI services. We have tried it in the past and the firewall and security in the building make the technology inadequate.

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