Performance Work Statement - EI.pdf

Performance Work Statement

Defense Logistics Agency

"DLA Emotional Intelligence (EI)"

I. Introduction A. The Defense Logistics Agency (DLA), DLA Human Resources Center, DLA Training, Workforce Development Division, Leadership and Management Team require contractor support for the delivery of a DLA Emotional Intelligence course. The course is a component of the Enterprise Leader Development Program (ELDP).

B. The contractor must provide the following 4 requirements:

• Unlimited Facilitator Certifications

• Cost of each assessment (workforce or leadership type) – In-house no 3rd Party

• Access to the vendor portal for the students and facilitators

• Provide an already developed course for debriefing the EI assessment

C. This requirement is an Indefinite Delivery Indefinite Quantity (IDIQ) or BPA contract with a twelve (12) month base period and two (2) twelve (12) month option periods, with the potential of an additional six (6) month extension of service.

D. The expected Period of Performance is a base year, plus two (2) option years. The period of performance for individual task orders will vary and will be specified on each order.

II. Project Description

A. Background: Program responsibility for DLA's Enterprise Leader Development

Program (ELDP) and the leadership development of all employees is centered with DLA Human Resources Services (DHRS), DLA Training (DT), located in Columbus, OH. The DLA's Enterprise Leader Development Program (ELDP) is a comprehensive program that provides the leadership development opportunities needed to meet DLA's challenging mission requirements today and into the future. The overall five-level model framework encompasses 28 leadership competencies identified by Department of Defense (DOD).

B. Purpose: This course will provide leadership training to all employees. The DLA

Emotional Intelligence course is an introductory-level leadership course which uses a variety of teaching methods to examine some of the critical competencies that an effective employee must possess. This is a mandatory course for all DLA supervisors in the Level 3 program and optional for Level 1, Level 2, and Level 4. The training identified in this Performance Work Statement shall be directed to all Levels as described below:

Level 1 – Lead Self: This level incorporates all DLA civilian employees who are not team leaders, project leaders, supervisors, or managers.

Level 2 – Team/Work Leaders: All DLA civilian employees who have "Lead" or "Leader" in their job title. Team/Work leaders facilitate their team's processes by working collaboratively with the team to ensure that they complete their tasks effectively and efficiently, by maintaining good working relationships and by coordinating with the supervisor and others on goals, priorities, team needs and achievement.

Level 3 – New DLA Civilian Leaders (new supervisors): All DLA civilian employees who are selected to a supervisor or manager position in the Federal Wage System or the General Schedule and are required to serve a supervisor probationary period.

Level 4 – Experienced Leaders: All DLA supervisors and managers (supervisor of supervisors) who are not participating in the ELDP Levels 3 or 5.

III. EI Course Objectives:

The DLA Emotional Intelligence Course shall provide interactive training covering the following specific objectives:

1. Define and describe the concept of Emotional Intelligence (EI)

2. Explain the value of EI as a relationship-building skill

3. Identify ways in which an emotionally intelligent individual has a competitive advantage over someone who is not

4. Assess your own Emotional Intelligence by completing the Emotional Quotient

Inventory Assessment EQ-I 2.0 during the class

5. Discuss how the information from this course can be applied to build better teams

IV. Deliverables:

The Contractor shall deliver 700 online digital EI Assessment credits to the DLA account at the beginning of the basic and each option year. Contractor shall provide access to their EI portal for students to complete assessments and for certified facilitators to have access to all the contractor’s online learning/training material for debriefing the students in a group/classroom setting. Deliverables shall include, the following items associated with the assignment of assessments, delivery of the course and course materials:

1. Access to the contractor portal for 700 EI assessments to be assigned to students

2. Training/Course material already developed by the contractor

3. Personal Action Plan for students

4. Unlimited Facilitator Certification training during the contracted period (virtual or in-person) as needed.

5. Annual summary reporting of EI assessments for the agency for data analysis.

V. Point of Contact/Contracting Officer Representative (COR)

This contract will have a COR assigned for the basic contract. The COR will be assigned at time of award. It is also possible that alternate CORs may be assigned as needed either at the basic contract level or for individual task orders.

VI. Payment:

Payment of invoices will be accomplished by the Government Wide Area Work Flow (WAWF). Invoices shall be submitted to the point of contact/COR identified in Section V above within 10 workdays after the award of the contract and after exercising each option year prior to submission in WAWF, after approval the contractor will then be able to submit for payment in WAWF.