J62E EBS ERP Request for Information 241021.pdf

Request for Information (RFI) for

ERP Cloud Hosting, Managed Services, and SAP licensing

This Request for Information (RFI) is issued to support market research in identifying sources capable of providing the system capabilities and requirements detailed below. This RFI is issued solely for information and planning purposes and does not constitute a solicitation. All information received in response to this RFI marked proprietary will be handled accordingly.

Responses to the RFI will not be returned. In accordance with FAR 15.201(e), responses to this RFI are not offers and cannot be accepted by the Government to form a binding contract. A response to this RFI is necessary to assist the Government in determining the potential levels of interest, adequate competition, market maturity, and technical capabilities within the Large and Small Business Communities to provide the required capabilities.

The Government does not intend to award a contract on the basis of this RFI or reimburse any costs associated with the preparation of responses to this RFI.

Description DLA’s Enterprise Resource Planning (ERP) program is an integrated platform primarily based on SAP software with supplemental Non-SAP applications to form a cohesive business environment with multiple integrations and customizations that enable DLA to establish end-to-end processes to fulfill logistics and financial reporting requirements, streamline and use data sources effectively, reduce inefficient or non-value added operations, and audit its resources so that it can monitor and make decisions about how the resources are allocated and utilized for the benefit of the warfighter and the US taxpayer.

In support of a lifecycle technical refresh of DLA ERP to better align DLA processes with industry standards and simplify computing and sustainment requirements, DLA needs to determine the best operational and cost-effective path forward while maintaining strict DoD Cyber Security requirements for an IL4 landscape. As we move forward, we would like to determine the possible options for hosting, managed services, and SAP licensing. The goal is to reduce overall operational cost of the environment and maintain a full transparent view of the cost for all items and activities to the maximum extent possible.

The restructuring of the environment, cost transparency, and cost reduction initiative will align with the cloud computing definition and modules as defined in NIST Special Publication 800- 145.

Objective The purpose of this RFI is to elicit information in support of DLA’s goals to determine the best operational, and cost-effective options for hosting, managing, and controlling cost of DLA’s SAP ERP and supporting non-SAP cloud computing environments. Determine if the market has the capabilities and expertise to effectively host, optimize, procure licenses, and provide managed services in a cost-effective and efficient manner.

DLA’s Enterprise Resource Planning (ERP) systems are primarily based on SAP software with supplemental non-SAP applications to form a cohesive business environment. The ERP systems enable end-to-end processes to fulfill logistics and financial reporting requirements, streamline and use data sources effectively, improve efficiency of operations, and audit resources to enable efficient allocation. DLA currently manages SAP subscription-based licensing and managed services for its ERP through the SAP RISE model. The current Cloud Service Provider (CSP) is Amazon Web Services (AWS). The environment is hosted on SAP Secure HANA Cloud Platform – GovCloud, IL4. DLA is also moving to S/4HANA.

Market Research Questions The purpose of this section is to obtain information that will assist in making a decision on whether any solutions are available in the market to satisfy the requirements and objectives;

assessing if there is additional information industry requires to better understand the requested information.

Questions:

1) Hosting Cloud computing environment.

a) Can a cloud computing landscape be provided to the government?

b) If yes,

i) Can a detailed billing report be delivered for each hardware and service utilized?

ii) Can the environment be supported and maintained in AWS GovCloud?

iii) Can resources be dynamically scaled at will within scope of the contract with modifying the additional resources?

(1) Scale out/in

(2) Scale up/down

(3) Repurposing hardware

(4) New hardware for additional requirements

(5) Can these activities be completed without modification to the contract.

iv) What contracting vehicle can be provided and what provides the best method for the government while delivering the most flexibility?

v) Can CSP (Cloud Service Providers) cost calculations tools be utilized to base system pricing?

c) Can the environment be transferred to another organization for management?

d) Provide perspectives to inform DLA’s decision to manage hosting infrastructure through

Joint Warfighting Cloud Capability (JWCC) Procurement. Include requirements and tradeoffs to (optionally) transition to JWCC.

e) Provide recommendations for changes to contract mechanisms (e.g., task structure, SLAs, and pricing model) to facilitate an effective partnership between the vendor and DLA.

Key outcomes of changes include aligning the vendor’s incentives with DLA’s objectives and providing visibility into and optimization of consumption to reduce cost.

2) Licensing

a) What are alternative methods other than the SAP RISE model for licensing procurement?

i) If RISE is required in any capacity?

(1) What services should be included or excluded in the RISE subscription?

(2) Can DLA acquire flexibility in hosting with this option?

(3) How can DLA achieve transparency in billing for all licensing in this model?

ii) If Rise is not required or partial a RISE procurement is an option.

(1) What other options for SAP licensing procurement are available in a cost-effective method?

(2) Do these options include detailed billing of all cost and services?

(3) Define the alternative options and provide the benefits or optional risk with each method.

(4) Can you provide the listed options as a licensing reseller or combined with services offering.

b) Does Hosting an SAP landscape require utilizing and managing all services as one item?

c) Would a change in providers and licensing require a business outage?

i) Under what circumstances would an outage be required when we are current hosted as described in the “Description” section above?

d) Can you provide full transparency in billing for all licensing in this model?

3) Managed services

a) Can you provide managed services for DLA ERP Cloud environments with competitive rates / discounts and share cost efficiencies available through optimized Cloud use?

b) Can managed services be split and billed separately; services controlling application and infrastructure management?

c) Can you provide full transparency to the government showing assigned staff, hours worked, and tickets managed?

d) Can you support DLAs ERP cloud environments with sufficient staff to include alternate coverage for staff?

4) Contracting

a) Describe potential contracting vehicles and paths through which DLA could access your company for the potential requirements described above.

b) What contracting vehicle can be provided and what provides the best method for the government while delivering the most flexibility for licensing, hosting, and managed services?

c) What type of contract would be most effective for controlling and managing cost for licensing, hosting, and managed services?

5) Describe your company’s approach to the potential requirements outlined above.

6) Provide examples of past performance delivering services similar to those outlined above.

Examples from working with DoD (or other Government agencies) on ERP hosting, licensing, and modernization are preferred.

7) Detail the resources your company anticipates will be needed to deliver the requirements outlined above.

Technical Requirements

• See Attachment A

RFI Response Assessment Information provided in response to this RFI will be used to assess tradeoffs and alternatives available for determining how to proceed in the acquisition process. In accordance with FAR 15.201(e), responses to this RFI are not offers and cannot be accepted by the Government to form a binding contract. Specific plans will be communicated at a later date.

To assist the contracting office in making a determination regarding the level of participation by small business in any subsequent procurement that may result from this RFI, you are encouraged to provide information regarding your plans to use joint venturing (JV), partnering or consortiums to meet each of the requirement’s areas contained herein. You should provide information on how you would envision your company's areas of expertise and those of any proposed JV/partnering/consortium would be combined to meet the specific requirements contained in this RFI. You are encouraged to provide a response detailing which of the specific requirements you can meet even if you cannot complete all the tasks.

Response Instructions RFI responses must conform to the format below and provide the following information.

When answering questions 1 through 7, please respond in essay form.

Section 1 - Cover Letter. (1-page)

1. The cover letter must include the following information:

● Company name

● Company business size with socioeconomic classification based on North American Industry Classification Code.

● Company point of contact and contact information (name, address, phone number, email address, and fax number)

● Date submitted.

If more than one solution is proposed from a team of providers, all company information should be presented (name, size, etc.).

Section 2 – Hosting Cloud computing environment (2-pages) Cost and Performance trade-off for hosting options to include JWCC. Provides perspectives to inform DLA’s decision to manage hosting infrastructure through JWCC. Include requirements and tradeoffs to (optionally) transition to JWCC. Answers the questions outlined in objects under Hosting Cloud computing environment.

Section 3. – Licensing – (2-pages) The purpose of this section is to provide DLA with a comprehensive view of all of its SAP licensing procurement cost and methods that are available. This section answers all questions outlined in Licensing of the Questions section.

Section 4. – Managed services – (2-pages) The purpose of this section is to determine how managed services can be provided and billed in a detailed manner showing delivered managed services. Information should be provided individually and thus provide a comprehensive view of application support and infrastructure support (includes Operating Systems and Database administration) as these items may be procured separately.

Section 5 – Recommend Changes - (2-pages) Provide perspectives to inform DLA’s decision to manage hosting infrastructure through JWCC.

Include requirements and tradeoffs to (optionally) transition to JWCC.

Section 6 – Contracting Vehicles – (2-pages) This section covers the different contracting vehicles that are available to the government for each of the defined options of Hosting, Licensing, and Managed services. The following information should be included at minimum:

• Item being addressed (Hosting, Licensing, and Managed services)

• Contract type

• Benefits of this vehicle

• Cons of the vehicle

• Short summary detailing general information that would be included and method that this vehicle would be utilized in.

• Short summary detailed why you would or would not recommend this contract type for any particular option.

Section 7 – Past performance. (1-page) The purpose of this section is to obtain information that will assist in making a decision on whether any solutions are available in the market to satisfy the requirements and objectives;

assessing if there is any additional information industry requires to better understand the requirement.

Previous SAP Experience (Answer in an essay format)

1. Has your company led an operation of SAP S/4 HANA for a Federal agency that is live in the cloud? If yes, provide a summary of the project. Provide examples of your company’s past experience executing complex SAP S/4 HANA sustainment operations, and optimizations.

2. What is your approach to maintain sustainment operations of an SAP Hana S/4 through managed services?

3. Explain how your company has successfully collaborated with SAP to ensure S/4 HANA system are designed and operate in a cost-effective cloud hosted environment that provide elasticity capabilities.

Response Instructions

Responses to this RFI must total no more than 12 pages double-sided, with text no smaller than 10 point; however, text included in graphics, tables, and figures can be no smaller than 9 point.

The cover page, cover letter, table of contents, and the rough order of magnitude (ROM) table are not included in the total page count. Any material submitted in excess of the 12-page limit and the page limitation exclusions will not be considered. The submissions must be in sufficient detail and clarity to provide the information needed to assess your company’s ability to provide a solution.

RFI response must be submitted no later than November 15, 2024.

Primary Point of Contact

Cecilia Geraghty Cecilia.Geraghty@dla.mil

(267) 924-5172

Contracting Office Address

DLA Contracting Support Office (DCSO-P) 700 Robbins Avenue Philadelphia, PA 19111

ATTACHMENT A

Rough Order of Magnitude (ROM)

List of supporting software, SAP Modules, users counts, and hardware that may be included in the environment. The following list is not a comprehensive view of the environment, nor does it fully describe the current landscape, application, operating systems, hardware devices, or configurations. In addition, multiple instances of the same item may exist. This information is provided to give a point of reference of what is under consideration so that accurate and fully developed answers may be delivered to the government.

Scope of operation:

1 year period (Dec. 1st 2024 – Nov 30th 2025).

Users:

Total Non-SAP users: 15,000 Total SAP users: 26,000

SAP Components and Applications:

Component Revision

SAP_BASIS 740

CFMFND 100_617

CIDAFW 100_740

CIDCAD 100_702

CIDEON 100_740

DMIS 2011_1_731

DMIS_CNT 2011_1_731

EA-APPL 617

EA-DFPS 600

EA-FIN 617

EA-FINSERV 600

EA-GLTRADE 600

EA-HR 600

EA-HRCAU 600

EA-HRCCA 600

EA-HRCCH 600

EA-HRCDE 600

EA-HRCFR 600

EA-HRCGB 600

EA-HRCIE 600

EA-HRCIN 600

EA-HRCNL 600

EA-HRCNZ 600

EA-HRCRU 600

EA-HRCUS 600

EA-IPPE 400

EA-PS 617

EA-RETAIL 600

ECC-DIMP 617

ERECRUIT 600

FI-CA 617

FI-CAX 600

FINBASIS 600

GLT 200_700

GRCPIERP V1100_700

GRCPINW V1100_731

INSURANCE 600

IRMEPM 60E

IRMGLB 60E

IRMIPM 60E

IS-CWM 600

IS-H 600

IS-M 600

IS-OIL 617

IS-PRA 617

IS-PS-CA 617

IS-PS-XT 600

IS-UT 600

LSOFE 600

MDG_APPL 617

MDG_FND 747

OGFM 617

OGSD 700

OTAS 100

OTEXBAS 1620_700

OTEXERP 1620_600

PERSONAS 300

PI_BASIS 740

SAP_ABA 740

SAP_AP 700

SAP_APPL 617

SAP_BS_FND 747

SAP_BW 740

SAP_FIN 617

SAP_GWFND 740

SAP_HR 600

SAP_HRCAR 600

SAP_HRCAT 600

SAP_HRCAU 600

SAP_HRCBE 600

SAP_HRCBR 600

SAP_HRCCA 600

SAP_HRCCH 600

SAP_HRCCN 600

SAP_HRCDE 600

SAP_HRCES 600

SAP_HRCFR 600

SAP_HRCGB 600

SAP_HRCHK 600

SAP_HRCID 600

SAP_HRCIE 600

SAP_HRCIN 600

SAP_HRCIT 600

SAP_HRCJP 600

SAP_HRCKR 600

SAP_HRCMX 600

SAP_HRCMY 600

SAP_HRCNL 600

SAP_HRCNO 600

SAP_HRCNZ 600

SAP_HRCPH 600

SAP_HRCPT 600

SAP_HRCRU 600

SAP_HRCSG 600

SAP_HRCTH 600

SAP_HRCTW 600

SAP_HRCUS 600

SAP_HRCZA 600

SAP_UI 740

SEM-BW 600

ST-A/PI 01V_731

ST-PI 740

WEBCUIF 747

SAP_ BASIS 750

BI_CONT 757

DVD 200

SAP_ABA 750

SAP_BW 750

SAP_GWFND 750

SAP_UI 754

SAS 930

BBPCRM 714

CRM_PLUS 714

GRCPINW V1200_750

MDG_FND 749

SAP_AP 750

SAP_BS_FND 748

WEBCUIF 748

SERVERCORE 7.5

ADSSAP 7.5

AJAX-RUNTIME 7.5

BASETABLES 7.5

BI-BASE-B 7.5

BI-BASE-E 7.5

BI-BASE-S 7.5

BI-WDALV 7.5

BI-WDEXT 7.5

BI_UDI 7.5

CAF 7.5

CAF-MF 7.5

CAF-UI 7.5

CFG_ZA 7.5

CFG_ZA_CE 7.5

COLLAB-ADP 7.5

COMP_BUILDT 7.5

CORE-TOOLS 7.5

CU-BASE-JAVA 7.5

CU-BASE-WD 7.5

CU-WD4VC-ADPT 7.5

DATA-MAPPING 7.5

DI_CLIENTS 7.5

ECM-ADMIN 7.5

ECM-APPS 7.5

ECM-CORE 7.5

ECM-JEE-COMP 7.5

ECM-STORE 7.5

ENGFACADE 7.5

ENGINEAPI 7.5

EP-ADMIN 7.5

EP-BASIS 7.5

EP-BASIS-API 7.5

EP-CONNECTIVITY 7.5

EP-FLP 7.5

EP-RUNTIME 7.5

EP_BUILDT 7.5

ESCONF_BUILDT 7.5

ESI-UI 7.5

ESMP_BUILDT 7.5

ESP_FRAMEWORK 7.5

ESREG-BASIC 7.5

ESREG-SERVICES 7.5

FRAMEWORK 7.5

FRAMEWORK-EXT 7.5

ISAGENT 8

J2EE-APPS 7.5

J2EE-FRMW 7.5

JSPM 7.5

KM-KW_JIKS 7.5

LM-CORE 7.5

LM-CTS 7.5

LM-CTS-UI 7.5

LM-MODEL-BASE 7.5

LM-MODEL-NW 7.5

LM-SLD 7.5

LM-TOOLS 7.5

LMCFG 7.5

LMCTC 7.5

LMNWABASICAPPS 7.5

LMNWABASICCOMP 7.5

LMNWABASICMBEAN 7.5

LMNWACDP 7.5

LMNWATOOLS 7.5

LMNWAUIFRMRK 7.5

MESSAGING 7.5

MMR_SERVER 7.5

MOIN_BUILDT 7.5

NWTEC 7.5

ODATA-CXF-EXT 7.5

SAP-CRMAPP 754

SAP-CRMDIC 754

SAP-SHRAPP 754

SAP-XI3RDPARTY 7.5

SAP_BUILDT 7.5

SEA-CORE 7.5

SEA-FACADE 7.5

SEA-UI 7.5

SECURITY-EXT 7.5

SERVICE-COMP 7.5

SOAMONBASIC 7.5

SR-UI 7.5

SUPPORTTOOLS 7.5

SWLIFECYCL 7.5

UDDI 7.5

UISAPUI5_JAVA 7.5

UKMS_JAVA 7.5

UMEADMIN 7.5

UWLJWF 7.5

VCBASE 7.5

VCCORERT 7.5

VCFRAMEWORK 7.5

VCFREESTYLEKIT 7.5

VCKITBI 7.5

VTP_BUILDT 7.5

WD-ADOBE 7.5

WD-APPS 7.5

WD-FLEX 7.5

WD-RUNTIME 7.5

WD-RUNTIME-EXT 7.5

WDEXTENSIONS 7.5

WSRM 7.5

CPRXRPM 610_740

MDG_FND 752

ST-A/PI 01V_700

SAP_ BASIS 752

SAP_ABA 752

SAP_BW 752

SAP_GWFND 752

UIBAS001 500

UIGRAC01 100

UIGRRMPC 100

SAP_ BASIS 740

OGPS 713

PERONAS 300

SRM_PLUS 713

SRM_SERVER 713

GWJPO 7.5

INTG_VIS_DCJ 7.5

SAP_XIAF 7.5

SAP_XIIGW_APPL 7.5

SAP_XIIGW_CORE 7.5

SOAMON 7.5

GLTGRC 100_700

GRCFND_A V1200

SAP_UI 753

UIBAS001 300

ETPRJSCHEDULER 8

LaserFocus 3.1

BPEM-ACC 7.5

BPEM-BASE 7.5

BPEM-BUILDT 7.5

BPEM-COLLAB 7.5

BPEM-CONTENT 7.5

BPEM-CORE 7.5

BPEM-CUUI 7.5

BPEM-FACADE 7.5

BPEM-HIM 7.5

BPEM-MM 7.5

BPEM-MON 7.5

BPEM-PP 7.5

BPEM-WDUI 7.5

BRMS-BASE 7.5

BRMS-BUILDT 7.5

BRMS-CORE 7.5

BRMS-FACADE 7.5

BRMS-MON 7.5

BRMS-WDUI 7.5

CE-RA-EDM 7.5

CU-BASE-WD-EXT 7.5

DI_CBS 7.5

DI_CMS 7.5

DI_DTR 7.5

DI_NTY 7.5

FP-INFRA 7.5

INTG_VIS 7.5

PI-SCP-BUILDT 7.5

PI-SCP-EXT 7.5

SAPNWDEMO 7.5

SAP_XIADMIN 7.5

SAP_XIESR 7.5

SAP_XIGUILIB 7.5

SAP_XIPIT 7.5

SAP_XIPIT_CORE 7.5

SAP_XITOOL 7.5

TM-WLUI 7.5

XI_CNT_SAP_BASIS 7.5

BI_CONT_XT 757

QIE 200

SCEMSRV 701

SCM 713

SCMAPO 713

SCMPLUS 713

SCMB_EXT 713

SCMEWM 712

SCMSNC 712

SCMUI 713

SCM_BASIS 713

BBPCRM 713

CTS_PLUG 200

IW_FNDGC 100

IW_GIL 100

MDG_GND 747

RTCISM 100

ST 720

ST-BCO 720

ST-ICC 200

ST-OST 200

ST-SER 720

ST-UI 100

ISAGENT_MIN_J5 10.8

KRNL64UC 7.53

LM-SERVICE 7.2

SAP-XI3RDPARTY 7.4

SAPJVM 8.1

SAP_ BASIS 7.5

Control-M Enterprise Manager OpenText OpenText Desktop Viewer Middleware Main view Middle ware Monitor

IBM MQ/MFT

WebSphere MQ Explorer HP Micro Focus LoadRunner

DIBBS

Blue Yonder/What IF Enterprise Dashboard SAS Enterprise Guide

SAS VIYA

Worksoft Certify Hadoop Qlik Sense Enterprise IBM Rational ClearCase and Clear Quest