ATTACHMENT 4 - SOW - COMCAST NC.pdf

FY25 (SAF) Comcast Internet Service @ New Cumberland, PA

1. DESCRIPTION.

Defense Logistics Agency (DLA) Information Operations has a requirement for Comcast Business Internet at DLA Distribution New Cumberland, PA.

2. SCOPE.

Provide internet services for Building 430.

3. DELIVERABLES.

CLIN 0001 (8993110810280304)

Description: Business Internet Performance Monthly Fee

CLIN 0002

Description: Equipment Monthly Fee

CLIN 0003

Description: Non-Recurring Charge

4. PLACE OF PERFORMANCE.

DLA Distribution New Cumberland, 430 Mifflin Ave, Suite 100, New Cumberland, PA 17070.

5. PERIOD OF PERFORMANCE.

13 October 2024 – 12 October 2025

6. HOURS OF OPERATION.

Comcast Business Internet 200 service must be available 24 hours a day, 7 days a week.

The contractor shall provide installation and any required onsite technical support during the work hours of 8:00 a.m. to 4:30 p.m., Monday through Friday. The contractor is not required to provide installation or onsite technical support services on the ten federal holidays observed at DLA unless approved by the Contracting Officer’s Representative (COR). The following holidays are observed:

New Year’s Day (January 1) Martin Luther King’s Birthday (Third Monday in January), President’s Day (Third Monday in February) Memorial Day (Last Monday in May Juneteenth (June 19) Independence Day (July 4th) Labor Day (First Monday in September) Columbus Day (Second Monday in October) Veteran’s Day (November 11) Thanksgiving Day (Fourth Thursday in November) Christmas Day (December 25) When one of the holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When the legal holiday falls on a Saturday, the preceding Friday is observed as the holiday. When the Installation Commander closes the installation for any reason, including but not limited to days of inclement weather, the contractor is not required to provide installation or onsite technical support services unless approved by the COR.

7.0 SECURITY REQUIREMENTS.

Contractor Access and Use of Premises No employee or representative of the Contractor will be admitted to the work site unless he/she furnishes satisfactory proof that he/she is a citizen of the United States.

Security requirements apply to the prime Contractor and any Sub-Contractors the prime Contractor may employ during the course of this contract, as well as any temporary employees that may be hired by the Contractor. The Government retains the right to request removal of Contractor personnel whose actions, while assigned to this contract, are determined by the Contracting Officer (KO) to conflict with the interests of the Government. If such removal occurs, the Contractor shall assign qualified personnel to any vacancy.

Contractor employees must follow procedures for Installation Access (Non-DOD Cardholders/Visitors). Multi-day visits or access to Restricted Areas may require Personally Identifiable Information to allow for a local records check. Physical Security will run a criminal history check on Contractor employees as a condition of access to the installation. If entry is denied, the Contractor will be immediately notified. Physical Security may require updating or rechecking criminal history based on the duration of the contract. NOTE: The Vetting Official will deny access to any person who the Installation Commander has deemed unfit for unaccompanied access. Depending on the site, a Government escort may be required. Trusted Traveler Program (TTP): Contractors are not authorized to use the TTP to escort individuals on to the installation.

The Contractor is responsible for employees and Sub-Contractors under their employment.

Contractors will ensure that employees are familiar with and obey installation traffic, safety, and security regulations. Contractor employees, including Sub-Contractors, are required to wear the Pass or Access Control Badge conspicuously on their outer clothing and above the waist at all times. Personnel are subject to challenge and removal from the work area if the Pass or Access Control Badge is not being worn. It is the KO or designee’s responsibility to enforce this requirement. Failure to do so may be just cause for ordering that work on a contract be stopped.

Expired, invalid, inaccurate, inoperative or terminated Pass or Access Control Badge shall be returned to the KO or his designee for disposition. These cards are the property of the U.S.

Government and shall not be retained by the cardholder upon expiration, replacement, or when the DoD affiliation of the employee has been terminated. The KO or his designee shall deliver all returned Contractor badges to the Welcome Center within 5 business days. If the Pass or Access Control Badge is lost or stolen, a police report will be completed and the Contracting Officer or designee will submit a new request. Compliance with this requirement is mandatory and certification thereof to the KO is required prior to submitting final invoices. Failure to return badges will hold up Contractor's final payment.

Unofficial photography, cameras, or photographs are prohibited. When official photographs are required, submit a written approval request containing specific justification and details to the TPOC 5 days prior in order to give enough time to work with the site to obtain permission.

Firearms, Weapons, Alcoholic Beverages, Illegal Drugs, and Contraband are prohibited on federal property. Violators may be prosecuted. State issued/authorized concealed weapons permits are not valid on Federal property.

8.0 PROGRAM MANAGEMENT OFFICE (PMO)

Audrey A. Jones DLA Information Operations 8000 Jefferson Davis Highway Richmond, VA 23297 Office (804) 279- 4038 Mobile (804) 516-9677 Audrey.Jones@dla.mil

8.1 ONSITE POINT OF CONTACT(S):

Video Services, Network & Telecommunications ntsvtcmaintainence@dla.mil

Brianne Bender 430 Mifflin Drive New Cumberland, PA 17070-5059 Office: (717) 770-8979 Email: Brianne.Bender@dla.mil

Joseph Nguyen 430 Mifflin Drive New Cumberland, PA 17070-5059 Office (717) 770-7401 Email: Joseph.Nguyen@dla.mil

Stacy Umstead 430 Mifflin Drive New Cumberland, PA 17070-5059 Office (717) 770-2880 Email: stacy.umstead@dla.mil mailto:ntsvtcmaintainence@dla.mil mailto:Brianne.Bender@dla.mil mailto:Joseph.Nguyen@dla.mil mailto:stacy.umstead@dla.mil

9.0 IVOICING INFORMATION. The Contractor will invoice on an annual basis through the Department of Defense Wide Area Workflow (WAWF) system. Invoices must be submitted through WAWF in accordance with DFARS 252.232-7003. Refer to https://wawf.eb.mil for additional information.

Invoice Type: 2-in-1 Prime Contractor (Cage): TBD Administered By: SP4701 Accepted By: SL4730 Payment Official: SL4701 Issued By: SP4701

10.0 CONTRACTING OFFICER’S REPRESENTATIVE

Kelly Swain-Ailtmar DLA Information Operations 700 Robbins Avenue Philadelphia, PA 19111

(215) 737-4603 Kelly.Swain-Ailtmar@dla.mil