DCPDS RFP 12-R-0001 11-10-11.docx

Solicitation SP4701-12-R-0001 Page 14 of 123 Defense Civilian Personnel Data System (DCPDS)

CAUTION NOTICE

SP4701-12-R-0001

This is a solicitation for transition, operations, sustainment, maintenance, hosting, transition and future potential development requirements for the Defense Civilian Personnel Management System (DCPDS).

A Pre-Solicitation Conference was held October 17, 2011 the below information represents questions and answers as well as a list of attendees.

The following is a list of the question and answers received at the pre-solicitation conference:

1. Question: Please Clarify "as applicable". Specifically what price will be associated with CLINs 0002-0009 for proposals from non-incumbents?

Answer: Non-incumbents do not propose.

2. Question: How will the government compute the price of any additional/duplicative GFE required for transition phase-in activities as part of computing total acquisition price?

Answer: This is not part of the total acquisition price.

3. Question: How will the government compute the price of any other additional government costs required for transition phase-in as part of computing total acquisition price?

Answer: This is not part of the total acquisition price.

4. Question: How will the government compute the price of incumbent transition out activities for the base period as part of computing total acquisition price in the event of an award to other than the incumbent?

Answer: This is not part of the total acquisition price.

5. Question: RFP Section B, Page 8, identifies a Transition Phase Out CLIN for Option Period 6 as 6011. However, there are multiple references to CLIN 0011 in the Transition Phase Out section (Section L.4, pages 113, 114, 121). Please confirm that CLIN 6011 is the correct reference for Transition Phase Out.

Answer: The correct CLIN is 6011. We will correct the errors.

6. Question: RFP states that proposed substitutions for key personnel must possess a minimum of an IT1 level of trust (which is for privileged access to computer systems). Is it satisfactory for the replacement to have an IT level equivalent or higher than the person they're replacing?

Answer: Key personnel must have an IT level of Trust. The replacement personnel must meet the same requirements as key personnel.

7. Question: Will the DCPDS contract include a DD254 for the identified key personnel (Program Manager, Technical Integration Manager, Information Assurance Officer and the Operations Manager)?

Answer: yes.

8. Question: Because of the contract type, performance metrics (SLAs) financial disincentives will be imposed against all of the requirements associated with the Operations, Sustainment, and Maintenance CLIN and not limited to the requirements that are specific to the performance metric. Would the government consider offerors submitting an alternative performance metric penalty structure?

Answer: We have reviewed the SLAs and have made adjustments.

9. Question: Five performance metrics (SLAs) carry a score value of 3, which equates to meeting expectations or requirements. If the contractor meets expectations on these five metrics and receives an average score of 4 on the other performance metrics, the overall performance metric score is 3.5, which is below the acceptable minimum score of 3.75. If expectations are met on half the SLAs and the average score on the other half is 4, the Government would require corrective steps and implement financial penalties. Would the government consider offerors submitting an alternative performance metric penalty structure?

Answer: The Government has adjusted the PWS to correct this.

10. Question: Please provide the "rating definitions" associated with the past performance and technical factors (i.e., confidence levels, color definitions).

Answer: The government does not provide rating definitions.

11. Question: Please provide the "rating definitions" associated with technical risk (inherent in each offeror's proposed solution) and how technical risks will be included in the evaluation process.

Answer: The government does not provide rating definitions.

12. Question: How will the government "aggregate" individual past performance scores to obtain an overall past performance score in the event that an offeror submits 2 past performance citations? In the event that an offeror submit 5 past performance citations? If the evaluation criteria associated with providing a different number of citations cannot be provided with sufficient clarity, we recommend requiring each offeror submit the same number of past performance citations.

Answer: Section L of the RFP, Past Performance asks the offeror to list at least 2 and up to 5 contracts performed over the past 5 years for work that is the same or similar in size, scope and complexity provided to either government agencies or the private sector. The government understands that Offerors will not have past performance on our exact requirement but wants to know your similar experience on size, scope and complexity and how well you met the contract requirements.

13. Question: Please quantify, on average, what are the total STIG checklists and OS Scan (SRR and Golddisk) entries that are validated and reported during IA reviews for all of the DCPDS enclaves and systems.

Answer: The list of equipment is found in attachment 12. DISA publishes the STIGS. This information is well known in the industry. The website is: http:\\iase.disa.mil

14. Question: Regarding Section L, Attachment 2, can the offeror add labor categories? For example, Human Factors and/or Usability is called out in the PWS, but there is no Human Factors and/or Usability labor category.

Answer: The ROM will reflect the labor categories required. The ROM will be reviewed prior to solicitation release. No other labor categories may be added.

15. Question: What are the phase-in and staff level expectations during the transition? When are we expected to be at full staff?

Answer: Transition requirements are in the PWS. Offeror provides a transition plan and staffing to support that plan. The Offeror is expected to have full staff at the end of the transition phase in.

16. Question: What are the interface issues that DCPDS faces with any of the existing 40 interface organizations? What is the anticipated time to set up and data flow test capability?

Answer: There are currently no issues with the existing interfaces. They are all fully operational. The time to set up and test data flow should be part of the Offers transition plan.

17. Question: Can DHRA provide Help Desk statistics around anticipated or current call volumes and any other Help Desk metrics available? How many calls per month are at Level 3? What is the average length of time these tickets have remained open? Verify what the Service Level requirements are around Level 3 calls.

Answer: Calls per month = ~185. Length of time of call - ~2.33min. The total number of calls per month is inclusive of both Level 2 and Level 3 calls. PR tickets Service Level requirement is Performance Metric #2 (Problem Management). Note: actual statistics for this procurement may vary depending upon the offeror’s proposal.

18. Question: Request the Government consider allowing the cost of setting up the toll-free number be allowable as part of the implementation costs. This will be a set-up cost for the new contractor, while the incumbent already has this in place.

Answer: This should be part of the Offeror’s Phase In Plan and charged to CLIN 0001.

19. Question: For the tape library management function, will the third party, off-site tape storage service be provided as GFE or is this a Contractor responsibility to contract with the third party?

Answer: This is a contractor responsibility.

20. Question: Section 2.1.4 states that the new contractor must develop an operations manual within 30 days of contract award. Will the government provide the current operations manual? Given the length of the transition period, wouldn’t a period closer to the end of the transition be more appropriate?

Answer: Language changed to: “30 days after contract award or completion of transition phase in, as applicable, then annually thereafter.

21. Question: What is the current system monitoring tool being used? Please consider changing the following: “Local and remote system administration tools are at the discretion of the Contractor and are to be provided at no additional cost to the Government.” To read: Local and remote system administration tools will be recommended by the Contractor and will be provided in the contractor’s price buildup to the Government.

Answer: Sec 2.1.4 revised to reflect tool is GFE.

22. Question: Defect Resolution - How many Level 1, Level 2, Level 3 & Level 4 Problem Reports are received on a monthly basis?

Answer: All totals are monthly estimates: Level 1 = <1; Level 2 = 3; Level 3 = 24; Level 4 = 5. Note: actual statistics for this procurement may vary depending upon the offeror’s proposal.

23. Question: 508 Compliance – what are the specific requirements that must be met?

Answer: The system currently meets 508 requirements. Enhancements and changes are expected to comply with the legal requirements of Section 508 of the Rehabilitation Act of 1973 and with DoD implementing guidance.

24. Question: The Contractor’s quarterly SCR workload will be 1200 labor-hours. This doesn't seem to be a large amount of time given the systems supported/customized.

Answer: PWS change language from “will be” to “approximately” 1200 labor hours.

25. Question: Section 2.1.5 discusses the maintenance of a DCPDS website. Does this website currently exist or is this the DCPDS page of the CPMS website? If not, what are the design specifications?

Answer: The DCPDS website currently exists and is fully operational. It is not part of the CPMS website. Website is provided as GFE.

26. Question: What software was used to develop the Competency module (2.1.13)? Will the code be provided as GFE?

Answer: Custom code. It will be provided as part of the DCPDS GFE.

27. Question: Has any work already been accomplished to bring COREDOC (2.1.14) into DCPDS? What software language is COREDOC written in? Since it is not known what software will be used for any new position classification module, will the future development and maintenance work be priced separately as time and material or a contract modification?

Answer: COREDOC is an older module in limited use. It has not be modified in some time. If a significant level of new work arises for development in this capability area, it would be handled as future potential work.

28. Question: Additional information is required to assess the cost and effort to support the automated staffing tool (2.1.18). What software is currently be used and what interface is currently employed and expected in the future? Is the staffing tool standard across all of DoD? Are interfaces with each Component with the regional databases?

Answer: The Staffing tool is OPM’s USA Staffing product. It is standard and is used by all DCPDS customers. The development of an interface to this tool is currently under development. All data interfaces to other systems from DCPDS currently go through the EXITS subsystem.

29. Question: Space for functional systems qualification testing (SQT). Is there a required location for this space? San Antonio?

Answer: The space for systems qualification testing must be co-located with the testing equipment and must be in the contiguous continental United States with no location specified by the government.

30. Question: In the following statement; “The Contractor will use Mercury Quick Test Professional or a similar tool that will allow a variety of different test scenarios to be run without tester intervention.” Will the “similar tool” mentioned also be GFE as Mercury Quick Test will be? What specifically will the “similar tool” be? Is it a COTS product?

Answer: Language added to PWS, sec 2.1.26 “provided as GFE”.

31. Question: For the VTC referenced, is there a specific VTC vendor technology that DHRA prefers or is this to be determined?

Answer: The VTC equipment needs to support US commercial standard protocols. No specific vendor is preferred.

32. Question: It is stated that “There is a possibility that in the future other DoD and Non-DoD DCPDS Components may move their DCPDS production environments to the Contractor’s Enterprise Production Data Center, reference section 4.1.2.” Can the DHRA provide an estimate of the total raised floor space that may be required if these potential moves take place?

Answer: See PWS section 3.1.1.1

33. Question: It is stated that “There is a possibility that in the future other DoD and Non-DoD DCPDS Components may move their DCPDS production environments to the Contractor’s Enterprise Production Data Center, reference section 4.1.2.” Would the DHRA’s requirements be met if the Contractor utilized two separate physical facilities in reasonably close proximity to one another and met this future potential requirement?

Answer: The purpose of doing a consolidation would be to achieve economies in architecture and engineering efficiencies with the software and hardware. It is likely that these efficiency gains can only be maximized by collocating all of the equipment in one location.

34. Question: 4.1.22 discusses Component responsibility for their data support. Can the Components use this contract vehicle to obtain this support?

Answer: Yes.

35. Question: In reference to the following statement: “The Contractor shall provide services that meet or exceed the performance metrics shown in (Attachment 15).” What does DHRA expect the process to be to measure the performance of the service versus the performance of the infrastructure? For example, for percentage of uptime, the Contractor Service may be sufficient to ensure 99% uptime, but if the specific server infrastructure was designed to, or will only perform to 98% uptime, then what is DHRA expected process to resolve this gap in performance?

Answer: The current infrastructure operates in excess of this requirement. The awardee is expected over the course of this contract to make architecture and engineering proposals to the program office that meets the SLA requirements.

36. Question: “The disincentive will be assessed against the current contractor invoice” Will the disincentive apply to the entire invoice or only the affected CLIN(s)? Answer: PWS sec 6.1.1, clarified section to state entire invoice.

37. Question: At what point will the SLAs take affect: the end of Transition Phase In, or at the beginning of the contract?

Answer: At the beginning of option period 1 for non-incumbents or at the beginning of the base period for the incumbent. Text has been added to PWS to state this.

38. Question: To meet the requirement; “The Contractor shall place all GFE servers in secure data center environments, certified by appropriate Government staff members.” Does DHRA require caging or some other form of secure hosting arrangement?

Answer: The government requires compliance with Federal and DoD information assurance guidance for a MAC II sensitive system

39. Question: Regarding the following requirement: “The Government requires that all development, testing, and training servers be located within the same LAN as the contractor site that houses the primary development staff and the testing site.” Is DHRA looking for the development staff to be located at the hosting site of the development, testing, and training servers?

Answer: Yes.

40. Question: What priority work is expected during the 18 month transition period and what is the expected division of labor? How will the teams be integrated during the transition period?

Answer: Completion of the Transition of the enterprise data center is expected to take approximately 18 months. All transition tasks must be completed in this period. Charts in PWS section 13 detail the timeframes. Priorities for work should be included in the Offeror’s transition plan. Offeror’s proposal should delineate how this is accomplished.

41. Question: In sub bullet a., the statement; “The SA shall serve as an expert communications engineer in the development/maintenance projects and perform problem analysis for the DCPDS and the DISA/DISN interface.” This seems to be the work described in DCPDS Draft Section L Atch 2 – ROM Labor Categories-Descriptions of a Network Administrator, not that of the SA job categories. Suggest this language be changed to match the role defined in section L.

Answer: Attachment 3 has been updated.

42. Question: Will DHRA be able to provide additional data regarding the interfaces to DCPDS, such as type of interface architecture or general size and format of the data structure being transmitted?

Answer: No, the list of DCPDS interfaces is at attachment 11; all interfaces are operational.

43. Question: How would a Contractor perform at level 5, Exceeds all three primary expectations, when it appears that the first expectation, “Maintain the quarterly PR count at 50 or below.” would either be met or not met? Would there be a number of PRs set below 50 that would be designated as the “Exceeds” level?

Answer: Attachment 15 revised to “Maintain the quarterly PR count at no more than 50.”

44. Question: Expectation #2, “Demonstrates timeliness in notification and PR resolutions that are tied to each severity level, and accepts the Government’s assigned severity level.” This expectation appears to be binary, in that it can either be met or not met, with no clear measure of what it takes to exceed DHRA expectations. Suggest criteria to exceed this expectation be defined.

Answer: The RFP, paragraph 2.1.5, Application Sustainment and Maintenance subsections, third bullet, describes the criteria to be met by the contractor. Each of the four levels can be exceeded.

45. Question: Expectation #3, “Quality and timeliness of repairing, testing, and fielding the repaired PR to the system.” This expectation does not appear to sufficiently define the criteria to determine if the expectation is exceeded. We again suggest revision of this expectation to define what it takes to exceed this expectation.

Answer: The RFP, paragraph 2.1.5, Application sustainment and Maintenance subsections, third bullet, describes the criteria to be met by the contractor. Each of the four levels can be exceeded.

46. Question: Does DHRA expect this metric to be applied to Production servers only or would this apply to all servers in scope for DCPDS such as development, testing, and training servers?

Answer: Attachment 15 updated.

47. Question: What is the current performance capability of the server infrastructure supporting DCPDS in terms of the proposed scoring system for this metric?

Answer: 99.9%

48. Question: For the measurement of this performance metric, we suggest the addition of language that states that the CCB procedures apply. For example, if the change is not approved in a timely manner by the CCB, and the delay in approval is not at the fault of the Contractor, the Contractor is given sufficient time to perform the implementation, and the given change should not be included in the metric assessment.

Answer: There should be no delays due to government CCB process. Federal and regulatory requirements do not have to go through the CCB process.

49. Question: What level of performance is being achieved today for this metric?

Answer: 100%

50. Question: Overall COTR assessment of Contractor performance is vague. Will you provide more quantifiable information around the measurement of this SLA?

Answer: Attachment 15 updated.

51. Question: Will the Government be providing a pre-RFP document library/data room to allow all potential bidders to review requirements specifications, design documents, pending change requests and associated design specifications, interface specifications and any other relevant data necessary to determining the ability to bid?

Answer: DCPDS is a fully operational system. Refer to the RFP attachments for additional information

52. Question: Will the Government be providing a pre-RFP document library/data room to allow all potential bidders to review requirements specifications, design documents, pending change requests and associated design specifications, interface specifications and any other relevant data necessary to determining the ability to bid?

Answer: DCPDS is a fully operational system. Refer to the RFP attachments for additional information.

53. Question: Will the Government be providing an exhaustive listing of all hardware architecture and server interface information?

Answer: Refer to RFP attachments for this information.

54. Question: Would the Government be willing to consider a “due diligence” period to review aforementioned documentation of 120 days pre-RFP and an extended response period (post-RFP) of 120 days?

Answer: No, sufficient information for a proposal has been provided in the RFP and its attachments.

55. Question: Will the Government make critical DCPDS personnel available to bidders for data interchange during the extended due diligence period?

Answer: All questions/correspondence should be submitted to the Contracting Office.

56. Question: 8 production databases, are there 8 separate instances of the Oracle HR software supporting these 8 databases? Is the Oracle HR software different (configuration/customization) across these databases?

Answer: There are eight (8) separate instances of the Oracle HR software supporting the eight (8) different DCPDS production databases. There is one version of the DCPDS/Oracle HR software and it contains some customizations for unique Component requirements.

57. Question: Any changes to the Oracle HR software extensions? Customizations?

Answer: There is customization of the Oracle HR software. The customization code is GFE and will be transitioned with the system.

58. Question: Number of users supported?

Answer: Through Self Service there are 800,000 potential users. There are approximately 25,000 personnel specialists that use the system on a daily basis.

59. Question: What are the weighting of the evaluation criteria technical and non-technical?

Answer: Non-priced factors, when combined, will be considered significantly more important than price. Past performance is more important than combined Technical Factors. Within the Technical Factors, Factors 1-4 are in descending order of importance and when combined are significantly more important than Factors 5 and 6 which are in descending order of importance.

60. Question: Is there a down selection process?

Answer: No, but there is a competitive range process. Those Offerors determined not to be within the competitive range will be notified by the government.

61. Question: Will color graphics be acceptable in Offeror’s proposals?

Answer: Yes, as long as they are able to be copied clearly in black and white.

62. Question: Will you distribute the attendee’s list from today’s event?

Answer: Yes, found in the RFP under “Caution Notice”.

63. Question: How much time will be allowed from RFP release to proposal submission? Answer: DLA Contracting: The RFP will be open for 30 days.

Solicitation SP4701-12-R-0001 Page 3 of 10 Defense Civilian Personnel Data System (DCPDS)

64. Question: Can you elaborate more on the requirements (section L) & evaluation factors (section M) of Past Performance?

Answer: No.

SOLICITATION, OFFER AND AWARD

1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 350)

1 | 124

2. CONTRACT NO.

3. SOLICITATION NO.

SP4701-12-R-0001

4. TYPE OF SOLICITATION

[ ] SEALED BID (IFB)

[X] NEGOTIATED (RFP)

5. DATE ISSUED

10 NOV 2011

6. REQUISITION/PURCHASE NO.

DLA Contracting Services Office Philadelphia 700 Robbins Avenue Philadelphia, PA 19111 OFFICER/SYMBOL: S.Napoli/215-737-4634 Email: Susan.Napoli@dla.mil See Page 2

NOTE: In sealed bid solicitation "offer" and "offeror mean "bid" and "Bidder".

SOLICITATION

Caution - Late Submissions, Modifications, and Withdrawals: See Section L. Provision No. 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR INFORMATION

CALL: (215) 737-4634

A. NAME

Susan Napoli B. TELEPHONE NO. (Include Area Code) (NO COLLECT CALLS) (215)737-4634

11. TABLE OF CONTENTS

OFFER (Must be fully completed by offeror)

NOTE: ITEM 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within 180 calendar days (60 calendar days unless a different period is inserted by the offer) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See section I, Clause No 52.232-8)

10 CALENDAR

DAYS

DAYS

(The offeror acknowledges receipt of amendments to the solicitation for offerors and related documents numbered and dated.

FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED

AND

ADDRESS

OF

OFFEROR

CAGE CODE-

TO SIGN OFFER (Type or print)

FAX #

15B. TELEPHONE NO. (Include area code)

18. OFFER DATE

AWARD (To be completed by Government)

21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

[ ] 10 U.S.C. 2304(c)( ) [ ] 41 U.S.C. 253(c)( )

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

24. ADMINISTRATION BY (If other than Item 7) CODE

25. PAYMENT WILL BE MADE BY CODE

26. NAME OF CONTRACTING OFFICER (Type or print)IMPORTANT – Award will be made on this form or on Standard Form 26, or by other authorized official written notice.

Standard Form 33

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

Continuation of SF33

A.1. Blocks 8 and 9:

Address for “mailed” offers:

Notes: All hand carried offers are to be delivered to the Business Opportunities Office between 8:00 a.m. and 5:00 p.m., Monday through Friday, except for legal Federal holidays as set forth in 5 U.S.C. §6103. Offerors using a commercial carrier services must ensure that the carrier service “hand carries” the package to the Business Opportunities Office specified above for hand carried offers prior to the scheduled closing time. Package must be plainly marked ON THE OUTSIDE OF THE COMMERCIAL CARRIER’S ENVELOPE with the solicitation number, date, and time set forth for the receipt of offers as indicated above.

*Examples of “hand carried” offers include: In-person delivery by contractor, FED EX, Airborne, UPS, DHL, Emery, other commercial carrier, USPS Express Mail and USPS Certified Mail.

See Section “L” of this RFP for information regarding the required number of copies of proposal volumes for offers.

FACSIMILE OFFERS OR OFFERS BY EMAIL WILL NOT BE ACCEPTED

Late Proposals will be handled in accordance with the requirement of FAR 15.208 and 52.215-1.

A.2. CAUTION - CONTRACTOR CODE OF BUSINESS ETHICS (DEC 2010)

FAR Part 3.1002(a) requires all government contractors to conduct themselves with the highest degree of integrity and honesty. Contractors should have a written code of business ethics and conduct. To promote compliance with such code of business ethics and conduct, contractors should have an employee business ethics and compliance training program that facilitates timely discovery and disclosure of improper conduct in connection with government contracts and ensures corrective measures are promptly instituted and carried out. A contractor may be suspended and/or debarred for knowing failure by a principal to timely disclose to the government, in connection with the award, performance, or closeout of a government contract performed by the contractor or a subcontract awarded there under, credible evidence of a violation of federal criminal law involving fraud, conflict of interest, bribery, or gratuity violations found in title 18 of the United States Code or a violation of the False Claims Act. (31 U.S.C. 3729-3733).

The solicitation or contract includes FAR Clause 52.203-13, Contractor Code of Business Ethics and Conduct contained elsewhere in the solicitation. The contractor shall comply with the terms of the clause and have a written code of business ethics and conduct; exercise due diligence to prevent and detect criminal conduct, promote ethical conduct and a commitment to compliance with the law within their organization; and timely report any violations of Federal criminal law involving fraud, conflict of interest, bribery or gratuity violations found in Title 18 of the United States Code or any violation of the False Claims Act (31 U.S.C 3729-3733)

A.4. OFFERORS ARE ADVISED THAT THE CIVILIAN PERSONNEL MANAGEMENT SERVICE (CPMS) HAS OFFICIALLY BEEN CHANGED TO THE DEFENSE CIVILIAN PERSONNEL ADVISORY SERVICE (DCPAS). REFERENCES TO CIVILIAN PERSONNEL MANAGEMENT SERVICE OR CPMS WITHIN THIS DOCUMENT ARE SYNONYMOUS WITH DEFENSE CIVILIAN PERSONNEL ADVISORY SERVICE OR DCPAS.

SECTION B: SUPPLIES or SERVICE and PRICES/COSTS

B.1. CLIN Pricing for Base and Option Periods (See Section L for Pricing Instructions)

BASE PERIOD

NEW OFFERORS – AND INCUMBENT OFFEROR, IF APPLICABLE

activities during the 18 month base period as detailed in Section L of this solicitation.

0009 Travel NTE $101,006.00

Total Base Period: ____________

INCUMBENT OFFEROR ONLY:

CLINs 0002 -0007 Requirements as described in PWS. Firm Fixed Price in accordance with instructions detailed in Section L of this solicitation.

0009 Travel NTE $101,006.00

TOTAL Base Period: ____________

*Hosting Enterprise includes Corporate Management Information Systems (CMIS) Reduced Sign On (RSO), and External Interface Transfer Systems (EXITS) hosted at the Enterprise Production Data Center; the Development, Testing, and Training site; and the COOP site. Pricing for each Component hosted at the Enterprise Production Data Center, which includes Defense Finance and Accounting Service (DFAS), Defense Logistics Agency (DLA), the National Guard (NG), and the Broadcasting Board of Governors (BBG) must be separately priced.

Option Period 1

ALL OFFERORS:

1002 Operations, Sustainment, Maintenance 12 MO __________ ____________

CLINs 1002 - 1007 Requirements as described in PWS. Firm Fixed Price in accordance with instructions detailed in Section L of this solicitation.

1009 Travel NTE $105,151.00

TOTAL Option Period 1: ____________ Option Period 2

ALL OFFERORS:

2002 Operations, Sustainment, Maintenance 12 MO __________ ____________

CLINs 2002 - 2007 Requirements as described in PWS. Firm Fixed Price in accordance with instructions detailed in Section L of this solicitation.

TOTAL Option Period 2 ____________

Option Period 3

ALL OFFERORS:

3002 Operations, Sustainment, Maintenance 12 MO __________ ____________

CLINs 3002 - 3007 Requirements as described in PWS. Firm Fixed Price in accordance with instructions detailed in Section L of this solicitation.

3009 Travel NTE $113,732.00

TOTAL Option Period 3: ___________

Option Period 4

ALL OFFERORS:

4002 Operations, Sustainment, Maintenance 12 MO __________ ____________

CLINs 4002 - 4007 Requirements as described in PWS. Firm Fixed Price in accordance with instructions detailed in Section L of this solicitation.

TOTAL Option Period 4: ____________

Option Period 5

ALL OFFERORS:

5002 Operations, Sustainment, Maintenance 12 MO __________ ____________

CLINs 5002 - 5007 Requirements as described in PWS. Firm Fixed Price in accordance with instructions detailed in Section L of this solicitation.

5009 Travel NTE $123,012.15

TOTAL Option Period 5: ____________

Option Period 6

ALL OFFERORS:

6009 Travel NTE $163,882.00

TOTAL Option Period 6 _____________

NOTE: See Section L, Pages 113-116 and Section L for Pricing Instructions for all CLINs, and Attachment 1, DCPDS ROM for ROM Information.

B.2. Indefinite Quantity Contracts (IQC): The requirements shown in B.1. represent the estimated requirements. The IQC minimum under the resultant contract is $1,000,000. The maximum value of the resultant contract (including option periods) is $420,000,000.

B.3 General Information: The effective period of the contract will be from date of award through eight (8) years after date of award. The contract includes an 18 month base period, five (5) one year option periods and one (1) 18 month option period.

SECTION C: Performance Work Statement

Performance Work Statement

1.1 Background:

As the Department’s enterprise civilian Human Resources (HR) system, the Defense Civilian Personnel Data System (DCPDS) supports HR system operations and improved business processes, with continuous implementation of new information technologies, consistently meeting cost, schedule, and performance goals. DCPDS is a system of records and the system of records notice can be viewed at http://dpclo.defense.gov/privacy/SORNs/dod/DOD_Wide_Notices.html. Network and system operations span worldwide, with 24/7 operations supporting 19 Regional Service Centers (RSC) and over 300 Customer Support Units (CSU). DCPDS has upgraded to the Hewlett Packard (HP) Itanium/x86 blade architecture for all enterprise servers and has migrated to Oracle’s Release 12 software in order to ensure the technology base to maintain DCPDS as a leader in federal HR systems. Web-enabled DCPDS and the addition of its Self Service capability have increased the number of users from 20,000 to over 700,000. Led by the Defense Civilian Personnel Advisory Service (DCPAS) (formerly known as the Civilian Personnel Management Service (CPMS) - references to CPMS within this document are synonymous with DCPAS), the DCPDS manager, the Department has been designated by Office of Personnel Management (OPM) / Office of Management and Budget (OMB) as one of five HR Shared Service Centers, with DCPDS supporting approximately one-third of the federal work force. DCPDS has proven its business case and saves the Department over $200 million per year by operating centrally those HR system activities previously performed by the individual Department of Defense (DoD) and non-DoD Services/Agencies, herein referred to as the Components. The DCPDS DoD Component customers are Air Force (AF), Army, Navy, Defense Finance and Accounting Service (DFAS), Defense Logistics Agency (DLA),Department of Education Activity (DoDEA), Washington Headquarters Service (WHS), Defense Commissary Agency (DECA), Defense Information Systems Agency (DISA), and the National Guard (NG). The DCPDS non-DoD Component customers are the Broadcasting Board of Governors (BBG) and the Executive Office of the President (EOP). There are currently six (6) DoD databases. WHS, DoDEA, and DECA are included in the DLA database and DISA is included in the DFAS database There are two (2) non-DoD DCPDS databases.

DCPDS Enterprise operations and some DoD and non-DoD Component DCPDS regional operations are currently located at a central site. The future focus of DCPDS is the expansion of these efficiencies through further consolidation of DCPDS operations to a single site.

DCPDS was designed to improve and simplify personnel transaction processing, the delivery of personnel services, and retrieval of timely civilian workforce information. CPMS is responsible for functional and technical oversight of DCPDS. Deployment of the system began in October 1999, reaching Full Operating Capability (FOC) in September 2002. CPMS managed DCPDS development and deployment, and currently administers the operations, support, and enhancement of DCPDS through a commercial contract. In July 2003 the migration of DCPDS from a client-server to a web-based environment upgraded the application software to the newest release, Oracle Release 11i. DCPDS upgraded to Oracle Release 12 in May 2011.

In addition, CPMS developed customized code to support 12 demonstration projects and 11 unique local national applications to support requirements for 17 countries, DoD Non-Appropriated Fund (NAF) employees, and National Guard (NG) employees. Other applications developed by CPMS and incorporated into DCPDS including AutoRIF, used for reduction-in-force and the Customer Support Unit (CSU) application for standard reports and retrieval.

DCPDS is a multifunction, web-based civilian HR information management and transaction processing system. The system supports over 800,000 civilian employee records (appropriated fund, non-appropriated fund, National Guard, and local nationals), and 1.5 million position records. It is a global system supporting users in Asia, the Pacific, Europe and North America on a 24-hour, 7-day-a-week basis. Approximately 15% of users are located in Asia, Pacific, and Europe. DCPDS uses a Commercial Off-The-Shelf (COTS) product (Oracle HR), customized for the Federal and Defense environments, to provide personnel transaction processing using Oracle Federal HR.

The Department has established alternate HR management systems for several groups of employees: the National Security Personnel System (NSPS), the Defense Civilian Intelligence Personnel System (DCIPS) and one for the National Guard Performance Appraisal Application. These systems are currently under review and potential changes to DCPDS may be required after legislative and other decisions are finalized. New requirements resulting from these reviews will be handled under the CLIN for Future Potential Development.;

The core DCPDS COTS product (Oracle HR), customized for the Defense environments, provides personnel transaction processing using Oracle Federal HR. Significant customizations and usability enhancements were made to the COTS product to support NSPS, DCIPS, and NG performance appraisal applications. Other customizations support the DoD diverse work force, including appropriated fund, non-appropriated fund, local national and National Guard employees. Included in the appropriated fund category are General Schedule, 11 demonstration projects and alternate personnel systems. DCPDS supports numerous legislative Titles including Title 5, 10, 20, 28, 29, 32, 33, and 38. There are 11 modules customized to support 18 foreign countries that are multi-lingual and have multiple currencies. With over 500,000 process rules and 1.75M pay and benefit algorithm combinations, DCPDS sustains a complex set of personnel data that interfaces with the DoD payroll system. DCPDS also maintains over 40 other interfaces to external systems and databases.

DCPDS provides personnel transaction and employee information capability for DoD regional service centers (RSCs) and corporate information that supports strategic decision-making to DoD management and leadership. The Corporate Management Information System (CMIS) provides consolidated information covering all DoD employee records on a single server. CMIS provides accessibility by DoD managers, with high accuracy of DCPDS corporate data enhanced through the use of a data warehouse, data marts, and information presented in readily understandable “dashboard” format. DCPDS interacts with other information systems by interfaces or direct data feeds most importantly as the HR data interface with the Defense Civilian Pay System (DCPS). Over forty (40) interfaces are in use and others are under development. DCPDS provides civilian personnel management information down to the desktop of managers and supervisors, and offers self service capability related to the performance appraisal process and other data that can be accessed and updated by all DoD civilian employees. RSC servers provide DCPDS Component users access to process all region level personnel transactions. The RSC database is considered the primary database of record. The CSU servers are used by the Components as a data query tool. The CSU application is a web-based application that uses the read-only extract from the primary RSC database of record containing records of civilian employees. It is used by managers and personnel specialists to view data about a specific employee or to run reports covering a group of employees. Contract support must provide system operation, maintenance, and sustainment, including applicable database administration, systems administration, and hardware operations to support system usage via a distributed server network with customers able to access the system worldwide, 24 hours per day/seven days per week. This support must include the enterprise production; development, testing, and training; and Disaster Recovery (DR)/COOP servers, communications, and peripherals.

The system uses standard communication protocols over the Defense Information System Network (DISN), which is maintained by the Defense Information Systems Agency (DISA), and applications operating against distributed databases. The DISN supports communications: base-to-base, base-to-hub, and between RSCs and CSUs.

Currently, DCPDS operates on Hewlett Packard (HP) hardware platforms. The database and storage servers operate on Itanium based processors running HP-UNIX (HP-UX) and the application and administration servers operate on HP x86 servers running the Red Hat Enterprise Linux operating system. Leveraging x86 blades with a Linux OS for the application tier allows for increased performance opportunities. Based on changing program requirements, vendor options and evolving technologies, the DCPDS hardware and software architectures will change over time.

CPMS is responsible for operation of consolidated civilian human resources (HR) programs and services for the entire Department of Defense. CPMS is part of the Defense Human Resources Activity (DHRA), an Office of the Secretary of Defense field operating activity, under the direct control of the Under Secretary of Defense for Personnel and Readiness (USD (P&R)). The System Management and Program Administration Branch (SM&PA) Branch supports the program management efforts of the CPMS Director and the Chief, HR-BITS Division (the DCPDS Program Manager) by providing acquisition program management advice and assistance and technical guidance on the operation, maintenance, and sustainment of DPCDS, including Contracting Officer’s Technical Representative (COTR) support for the DCPDS contract. System testing and requirements and HR functional interface with DCPDS customers are the responsibilities of the System Testing and Requirements Branch. The SM&PA Branch provides management oversight and support for procurement, contract, information assurance (IA) and IA certification activities; exercises program management oversight of Contractors that support DCPDS; and coordinates the support relationships between CPMS, its customers, and contractors that support DCPDS. The Contracting Officer’s Representative (COR) resides in the CPMS Business Management Division (BMD).

The DCPDS program manager is responsible for directing DCPDS program efforts, including communications with Components and the DCPDS sustainment Contractor. For additional information on the general mission of CPMS, refer to the CPMS home page located at www.cpms.osd.mil. Through the resultant contract, CPMS intends to obtain Contractor support for the operation, sustainment, and maintenance; hosting services and transition of DCPDS. Additional work, related to HR future potential development and modification will be performed through separate task orders under the DCPDS contract. The Contractor must be prepared to support the latter requirement as well as the base contract.