Attachment 01 - APLs.pdf

RFP SP4530-12-R-0003

Attachment 1

Acceptable Performance Level (APL)

Acceptable Performance Level (APL) is the minimum performance of each requirement before the Government considers performance unsatisfactory. Specification of an acceptable performance level does not allow the contractor to knowingly provide defective service; it is recognition of the fact that defective performance may sometimes occur unintentionally. As long as the performance percentage does not fall below the specified acceptable performance level, the Government will not deduct for poor performance. However, the contractor shall be required to re- perform or correct the defective service or product at no additional cost to the Government.

The surveillance method shall be from Collection Summary Report(s) (CSR) furnished by the COR, customer feedback, and tracking of final disposal/recycling submittals. All negative and positive actions/performance shall be the basis for monetary deductions and/or past performance annotations.

Performance incentives for the contractor shall include, but are not necessarily limited to, favorable impact on option exercise decisions, future awards of the same requirement, and future awards of similar requirements by Disposition Services as well as other Government and non-Government entities that may review performance of this contract.

RFP SP4530-12-R-0003

Attachment 1

DELIVERABLE PHASE STANDARD TIME FRAME SECTION ACCEPTABLE

PERFORMANCE

LEVEL (APL)

REDUCTION FOR

FAILED APL

METHOD OF

SURVEILLANCE

Compliant Removal

Pre-Removal Submittal of shipping documentation is timely and accurate

1-5 days depending on removal time

1.1.2 100% timely, 95% accurate

25-100% consideration& past performance annotated

CSRs and other COR/customer feedback

Notifications timely and accurate

1-5 days… 1.1.3 Same as above Same as above Same as above

Removal Safe, compliant, timely removal and transportation service

1-45 days as required

1.2 100% timely, safe and accurate

Same as above Same as above

Post-Removal Compliant transportation, any interim storage, & shipment to initial qualified TSDF including return manifest

Return of manifest or applicable shipping paper within 40 CFR262.42(a)(2), state equivalent, or contract timeframe.

1.3 100% timely Same as above Same as above

Compliant Disposal (or Timely & proper 225 days all 2.0 100% timely and Same as above* CO, tracking, Disposal/ Recycling recycling) disposal/recycling as per waste regulatory/contract requirements items accurate for RCRA, PCB, CGCs and Demil required waste; 95% accurate for non-RCRA

BOSS

Compliant Special Services

Delivery of expedited removal or performance, analysis, high mercury surcharge, certificates of disposal and/or recycling, Poison Zone A surcharge, and spill response service

Timely, compliant, quality service

Typically 1-30 days depending on actual service

1.2.1,

2.0 as applicable

100% timely and compliant

Same as above COR, Customers, KO

* The Government reserves the right to also conduct additional surveillance/review of final tracking information and/or delay all payments until after final tracking information is received if warranted by performance problems in this area.