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Acceptable Performance Levels (APLs) Attachment 4 Performance Objective
| PWS |
| Performance Threshold |
| Method of Surveillance |
| Complying-Yes/ |
No. If no, explanation required.
| 1. Emergency vehicle repair within two hours, 24 hours a day, seven days a week until completed or unless otherwise approved by the COR. |
| 25.1 |
| No more than one (1) late service call in a six month period. Any deviation must first be coordinated through COR. |
| Upon incident occurrence |
| 2. Contractor shall establish procedures to ensure on-call personnel shall report for duty within 60 minutes of notification. |
| 3.5 |
| No more than one (1) late service call in a six month period. Any deviation must first be coordinated through COR. |
| Upon incident occurrence |
| 3. Contractor shall maintain all vehicles to OEM standards and specifications. |
| 6.1 |
14.1
| All parts must meet OEM specifications. Sources other than manufacturer/dealer are authorized as long as part meets or exceeds OEM specifications. |
| Inspection of work performed |
| 5. Contractor shall be responsible for accomplishing minor repairs estimated at two hours or less within one day of submission of the vehicle for repair |
| 10.2 |
| No more than one (1) late service call in a six month period. Any deviation must first be coordinated through COR. |
| Reports, Monthly Inspections |
| 6. Contractor repairs and maintenance will be inspected on completion of work |
| 25.3.1 |
| All repair and maintenance work will be inspected at completion unless designated by the CO/COR. Inspections must pass or be re-worked at no additional cost to USG. |
| Upon completion of work |
| 7. If contractor removes any equipment from installation, the contractor will sign for it on a DD Form 1149 or letter for equipment removal. |
| 24.2.2 |
| All equipment removed from installation by contractor will require a signed DD1149 or signed letter for equipment removal. |
| Reports, Periodic Inspection |
8. Contractor shall clean work area daily.
| 21.4 |
| Work area is to be kept clean as possible at all times. |
| Observation |
| 9. Comply with all local environmental laws and ASG-KU applicable policies, procedures and regulations |
| 26.1 |
| No “Notices of Violation” or major negative findings during the month. |
| Reports, Periodic Inspection |
10. Loaner vehicle shall be available as needed.
| 17.3 |
| No occurrences where loaner vehicle is not available in a 12 month period. |
| Observation |
| 11. Contractor shall maintain all generators and light sets in an above average state of repair. |
| 8.1 |
| No more than five (5) generator light sets shall be in disrepair in a six month period. |
| Reports/Observation |
