Amendment 0001 Government Answered Questions.xlsx
XLSX spreadsheet 14 KB Posted
- Solicitation number
- SP3300-24-Q-0044
- Issued by
-
Defense Logistics Agency Distribution
About this file
This document is a set of government-answered questions related to a federal contract opportunity for the maintenance and sustainment of an Electronic Security System (ESS) at the DLA Distribution Norfolk facility.
The key details include: the incumbent contractor is Signet Technologies, Inc.; the government requires specific DoD 8140 certifications for the system administrator role, as well as Lenel OnGuard Certified Expert certification; the solution is currently hosted on the DLA business network with plans to migrate to the DLA Operational Technology Network by 2025; the contractor will be required to use the DLA ServiceNow IT service management system but will not need to purchase licenses; the government will provide access to baseline drawings but the contractor will be responsible for maintaining documentation; the government maintains some spare parts inventory that may be turned over to the successful offeror. The quote submission date has been extended to May 9, 2024.
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Other files
| File | Type | Posted |
|---|---|---|
| Amendment_0003 SP330024Q0044.pdf | ||
| Amendment_0002 SP330024Q0044.pdf | ||
| Amendment_0001 SP330024Q0044.pdf | ||
| Attachment 3b CCTV Equipment.pdf | ||
| SP3300-24-Q-0044.docx | DOCX document | |
| Attachment 4c QASP COSR_DDNV ESS.pdf | ||
| Attachment 5 Schedule of Supplies and Services.xlsx | XLSX spreadsheet | |
| Attachment 3a Equipment List.pdf | ||
| Attachment 2 US Department of Labor Wage Determination.pdf | ||
| Attachment 4a QASP-DLA Distributiuon Norfolk VA ESS.docx | DOCX document | |
| Attachment 1 PWS.doc | DOC document | |
| Attachment 4b QASP POCs Listing_ESS.docx | DOCX document | |
| Attachment 4d QASP DLA Distribution Corrective Action Plan (CAP).pdf |
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Text version
Sheet1
| Number | Reference | Question | Government Response |
| 1 | General | Is there an incumbent? And if so, who? | Signet Technologies, Inc. is the incumbent |
| 2 | 9.0 Personnel Requirements | Typicallly, security technicians do not have a security + certificate. Thiss requirement will reduce the number of responses limiting the competitiveness overall. Would the government consider removing this requirement? | DLA’s minimum certification required for the System Administrator (451) work role is the CompTIA A+, Network+, Security+ or Certified Network Defender (CND) certification. Individuals must also complete 20-hours of continuous education annually, or the number of hours required to maintain certification, whichever is greater. |
| 3 | 9.0 Personnel Requirements | Would the government provide the specific certifications based on the PWS duties that are requried per DoD 8140? | 8140 Certification requirements are listed in the PWS Para 9.0 and 10.0 and can be found at https://public.cyber.mil/cwmp/dod-approved-8570-baseline-certifications/ |
| 4 | 10.0 Key Personnel | Lenel has multiple Lenel Certified Expert certifications. Can the government provide what Lenel Certified Expert certification is preferred? | Prefered Certification listed in Para 10.0 of PWS. Lenel OnGuard Certified Expert (LCE) certification |
| 5 | What DLA network does the curretnly deployed solution operate within? | Business Network with plans to migrate to DLA Operational Technology Network within NLT 2025 | |
| 6 | Is the entire solution deployed within DLA located hosts or are there any components that are external cloud hosted? | DLA Hosted | |
| 7 | Does the entire solution have an existing DLA authority to operate (ATO) issued? If yes, when does the current ATO expire? | No | |
| 8 | We respectfully request a 2-week extension to furnish a response for DLA | Quote Submission Date Extended until May 09, 2024. | |
| 9 | Section 3.2, Task 2 | Attachment 5, Schedule of Supplies and Services includes CLIN 0004, with a placeholder of $20,000. Is the amount anticipated to over the requirements specified in Section 3.2 Task 2? | No, the $20,000 is for unscheduled corrective maintenance. Section 3.2 Task 2 - Operations, Sustainment and Maintenance the Contractor shall provide the personnel, equipment, replacement spares, mechanical hardware, software/firmware including licensing required for fully operational ESS systems including, but not limited to, testing, inspection, maintenance, services, patching, upgrading, migrating and/or enhancing ESS/CCTV systems. All required cyber updates and patches shall be done through Preventative Maintenance including Information Assurance Vulnerability Alert (IAVMs), Cyber Task Order (CTO), Assured Compliance Assessment Solution (ACAS) scan remediations or any other cyber requirements to include updating or creating any supporting cybersecurity documentation required for accreditation. |
| 10 | Will an extension of 7 days from the date of release of the answers to the questions be considered? | Quote Submission Date Extended until May 09, 2024. | |
| 11 | Solicitation, List of Attachments | List "SP3300-24-Q-0044 Attachments" includes TE 1.1 Contractor Personnel Security and TE 1.2 CAC Procedures. These files are not available on GovWin or SAM.gov. Please provide TE 1.1 Contractor Personnel Security and TE 1.2 CAC Procedures. | Attachments provided |
| 12 | Solicitation, Key Personnel | Manpower requirements are discussed throughout the solicitation naming responsibility and credential requirements for a CPM and a technician. However this "Key Personnel" section references only a System Administrator (SA). Is the project currently being serviced by a single on-site dual hatted SA/technician and managed remotely by a CPM? Is this the intention for this contracts POP as well? If not please define the Full Time Equivalent (FTE) requirement to meet the need for each of the three separate required roles. | Key Personnel are not necessarily the service technicians. Currently Key Personnel are not daily service technicians but must be reachable by the COR/POCs for service support. The extent to which contractor structures manpower to maintain contract is up to them. |
| 13 | Attachment 5, CLIN 0004 | Is this entire row of pricing meant to be left alone as a NTE total of 20k for replacement parts? If not how should the contractor populate this section? | This is a pre populated government total. The total is not-to-exceed. No input is required from the contractor |
| 14 | Attachment+1+PWS | The PWS states, "The Contractor shall use the DLA IT Service Management Ticketing Systems (ITSM) currently ServiceNow." Will the Government provide the Contractor with access to this system, or will the Contractor be required to purchase licenses/user accounts from the ServiceNow company? | No, the contractor will not be required to purchase licenses, ServiceNow can be accessed with a CAC Card issued by the agency. |
| 15 | Attachment+1+PWS | The PWS states, "Preventative Maintenance (PM) includes a recurring set of monthly, quarterly, and semiannually scheduled services and actions which the Contractor shall provide to keep systems fully operational and compliant." Can the Government identify which equipment require monthly, quarterly, or semiannually preventive maintenance inspections? | Yes. General LENEL equip, Camera equip, cleaning (as needed) and inspection and (Monthly), Alarm Tests (Quarterly), and battery checks (semi-annually) |
| 16 | Attachment+5+Schedule+of+Supplies+and+Services | The Schedule of Supplies and services identifies CLINs that are dedicated for IESS Preventive Maintenance, Corrective Maintenance, Replacement Parts and Material, and the Phase In. However, there is not a CLIN for the cybersecurity (8140) requirements in Section 3.4 of the PWS. Can the Government identify where this cost should be included? | These are general Cybersecurity Requirements that are incorporated into all general actions within IT. They are not separate tasks within the order. |
| 17 | Attachment+5+Schedule+of+Supplies+and+Services | Would the Government consider providing a separate CLIN for cybersecurity efforts, along with an estimated number of hours? | See previous answer. |
| 18 | Attachment+1+PWS | Can the Government provide the Software Upgrade and Support Plan (SUSP), System ID, and/or License number for the Lenel, KeyPro, and Genetec systems? Will the license renewals be covered under CLIN 0004? | These requirements are covered within the PM payement. (CLIN001) as outlined in Supplies/Services Schedule. |
| 19 | PWS | DLA states that the Government "anticipates the scope of this contract expanding with the need for these same service requirements at DLA Distribution Portsmouth facility on Naval Station Norfolk and Naval Shipyard Norfolk, Portsmouth, Virginia afer completiong of ESS installation at Portsmouth". Can the Goverment elaborate on what installation activities are required at DLA Norfolk and when these installation activities will end? | Installation activities are cover under another contract instrument. Service provider will not be part of the installation of new equipment, but may be asked to assist with configuations as stated in para 8.0 |
| 20 | PWS | What version of Lenel OnGuard software is currently installed and when does the Software Support Agreement expire? | OnGuard ver 8.1, SSA exp: 19 Jan 2025 |
| 21 | General | Will the Government provide GFE office space for its Team to support sustainment activities? | No. |
| 22 | PWS | For which deliverables does the Government have templates and/or a preferred format that they will provide to the successful Contractor? | Gov't cannot provide templates for Deliverables but is flexible on formats of information for submission. |
| 23 | PWS | Will the Government provide baseline, as-built drawings in DWG format for the Contractor to update and maintain upon successful award? | Gov't has original drawing that can be provided for update/validation to current system. Numerous changes have been previously made without proper documentation. |
| 24 | PWS | Does the Government have a list of spare parts (manufacturer, model number, qty) maintained under the current sustainment contract? | Not at this time. We have some common part/Manufacture #'s. A current list will need to verified during the Phase In process. Most Camera equipment parts lists are available. |
| 25 | PWS | Will the spare parts inventory maintained under the current sustainment contract be turned over to the successful offerer after the transition? | Government maintains some spare parts for Sustainment purposes to be replaced on a needed basis by sustainment contractor. |
| 26 | PWS | Will the Government facilitate provision of M&D accounts for contractor personnel who are 8140 certified? | Yes. |
| 27 | PWS | Which systems convered under this scope are able to be access remotely? | OnGuard ver 8.1 system administration is assessible remotely. |
File details come from the government source that posted it. Updated .