ATTACHMENT_1_TO_RFQ_SP3300-19-Q-0060.pdf

STATEMENT OF WORK (SOW)

FIRE TRUCKS AND FIRE DEPARTMENT EQUIPMENT

MAINTENANCE SERVICES

DLA INSTALLATION SUPPORT AT SUSQUEHANNA, PA

SCOPE OF WORK The term “equipment” as used herein includes, but is not limited to, fire fighting vehicles and ladder truck, auxiliary attachments, fire hose, and breathing air compressor. The maintenance service shall include two types of service: Preventive Maintenance (PM) scheduled and Corrective Maintenance (CM) unscheduled. The Equipment Inventory List is provided to identify each piece of equipment that requires maintenance services (Attachment 2). The Maintenance Task Charts are provided to define the preventive maintenance requirements (Attachments 3-7). The Equipment Inventory List and the Maintenance Task Charts are subject to change by the Government when equipment addition(s) and/or deletion(s) are required due to equipment disposal or replacement.

This is a non-personal services contract to provide Preventive and Corrective Maintenance Support Services on the Government owned equipment located at DLA Distribution Susquehanna in New Cumberland, Pennsylvania. The Government will not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non-personal services and that no employer-employee relationship exists between the Government and the Contractor.

The Government may provide technical direction which will assist the Contractor in accomplishing the SOW; however, the Government will not control the methods used by the Contractor to perform the service requirements set forth in the SOW.

GENERAL The Contractor shall provide all labor, equipment, tools, materials, replacement parts, and supervision necessary to perform Preventive and Corrective Maintenance services on Government owned equipment located at DLA Distribution Susquehanna in New Cumberland, Pennsylvania. This equipment is currently located in Building 911. All work shall be performed in accordance with the terms and conditions specified herein. All references in this SOW to “Contractor personnel” include both Contractor employees and subcontractors.

CONTRACTOR MANPOWER REPORTING

The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Defense Logistics Agency via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs

ATTACHMENT 1 TO RFQ SP3300-19-Q-0060 Page 1 of 11 http://www.ecmra.mil/ will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2014. Contractors may direct questions to the help desk at:

http://www.ecmra.mil. (Reference DLAD 37.103-90)

1.0 PREVENTIVE MAINTENANCE (PM) (Scheduled)

1.1 This maintenance service includes the care and servicing by Contractor personnel for the purpose of maintaining equipment in satisfactory operating condition by providing for systematic inspection, detection, and correction of incipient failures either before they occur or before they develop into major defects. The Contractor shall provide quarterly, semi-annual and/or annual PM services for the equipment listed in the Schedule of Supplies/Services and as specified in the attached Maintenance Task Charts. All replacement parts, materials, environmental compliance, and Contractor personnel labor used for preventive maintenance services shall be included in the contract unit price for the preventive maintenance service. Transportation associated with on-site PM shall be included in the contract unit price for the preventive maintenance service. For PM services that need to be performed off-site, the Contractor shall be reimbursed for actual transportation costs.

Government Point of Contact (POC) approval is required before equipment is removed from site. The Contractor shall comply with all applicable laws, regulations and requirements regarding over-the-road permits. The Contractor shall be responsible for obtaining all necessary permits required to transport Government owned equipment to and/or from the repair facility. In the event of damage/wreckage to Government owned equipment during transportation, the Contractor shall be liable for the total cost of repairs and/or replacement.

1.2 PM scheduling will be accomplished by the Government. Based on previous maintenance services and recommended maintenance intervals, the Government will provide the PM schedule due dates to the Contractor within 15 days of the scheduled PM services.

The Contractor shall accept or propose an alternate schedule within 5 days. The Government will accept or reject any or all Contractor’s proposed changes within 5 days of receipt of the Contractor’s proposed schedule. Acceptance or rejection of any or all proposed changes will not result in any cost adjustments.

1.3 The Government Point of Contact (POC) will advise the Contractor of all equipment due for PM. The Government will identify the equipment and each PM to be completed.

1.4 All repairs required as a result of preventive maintenance inspection, except as noted below, shall be accomplished under Corrective Maintenance, with the approval of the Government POC.

1.5 Fire Pump Service to include checking gear case oil (top-off or change as required), relief valve operation, intake and discharge valves operation, gauges and pump packing. Make adjustments as necessary.

1.6 Hydraulic Generator Service to include changing filter, fill hydraulic fluid, ATTACHMENT 1 TO RFQ SP3300-19-Q-0060 Page 2 of 11 http://www.ecmra.mil/ check operation, and output performance test. Make adjustments as necessary.

2.0 CORRECTIVE MAINTENANCE (CM) (Unscheduled)

2.1 This maintenance service includes all actions to diagnose equipment malfunctions and restore the equipment to normal operating condition. The Government POC will advise the Contractor of the suspected problem and request an evaluation. The Government will generate a repair request (verbal or written). Time for parts research and/or necessary repair time must be approved in advance by the Government POC. The Contractor will inspect the equipment, advise the Government POC of the problem and provide a cost estimate within 3 days when major repairs exceed $1,500.00. If the Contractor determines that repairs need to be performed off-site, the Contractor shall notify the Government POC in writing providing the make, model, serial number and estimated date for return of the equipment. The Contractor will begin repairs only after approval by the Government POC. If repairs are more extensive, or cost more than originally estimated, or are determined to exceed seventy

(70) percent of the value of a new and identical item of equipment, the Contractor will obtain the approval of the Government POC before continuing work. Tire repairs and replacement of tires will be authorized by the Government POC. Tire installation and disposal fees shall be billed under parts for remedial maintenance. The Contractor shall be reimbursed for actual transportation costs if or when repairs are performed at either the Government site or off-site at the Contractor’s facility. Government POC approval is required before equipment is removed from site. The Contractor shall comply with all applicable laws, regulations and requirements regarding over-the-road permits. The Contractor shall be responsible for obtaining all necessary permits required to transport Government owned equipment to and/or from the repair facility. In the event of damage/wreckage to Government owned equipment during transportation, the Contractor shall be liable for the total cost of repairs and/or replacement.

2.2 For repair actions estimated to cost $1,500.00 or less, the Contractor is authorized to make any repairs when the total to be invoiced to the Government for all repairs of a piece of equipment is $1,500.00 or less.

3.0 TECHNICAL GUIDELINES The Contractor shall adhere to the following National Fire Protection Agency (NFPA) guidelines:

NFPA 1911 - Fire Pump Systems on Fire Apparatus

NFPA 1914 - Fire Department Aerial Devices, testing of

NFPA 1915 - Fire Apparatus Preventative Maintenance

NFPA 1989 - Air Quality testing

NFPA 1962 - Standard for the Inspection, Care, and Use of Fire Hose, Couplings, and

Nozzles and the Service Testing of Fire Hose, 2008 Edition

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4.0 PERFORMANCE SCHEDULE

4.1 Preventive maintenance services shall be completed within five working days of scheduled service, unless otherwise approved by the Government POC.

4.2 Corrective maintenance services shall be responded to on site by Contractor personnel within 24 hours after verbal notification by the Government POC. Corrective maintenance services shall normally be completed within 72 hours after initial verbal notification by the Government POC, unless otherwise approved by the Government POC.

If, however, the Government notifies the Contractor that the piece of equipment requiring corrective maintenance service is considered mission critical, the Contractor shall respond on site within 2 hours and shall continue the corrective maintenance service until such time as the piece of equipment is returned to full operational capability or as otherwise instructed by the Government POC.

5.0 REPLACEMENT PARTS/PRODUCTS

5.1 The Contractor shall use only new parts, or parts which have been refurbished to “like new” condition which enable the part to function or operate at a level equal to the specification of the original equipment. The invoice shall indicate if a “like new” part has been installed or used in the repair of the equipment.

5.2 Parts used for PM shall not be invoiced separately but shall be included as part of the PM price.

5.3 Replacement parts required in the performance of CM shall be invoiced to the Government in accordance with the terms and conditions of this contract (FAR 52.212-4 Alt 1). Cost of parts will be reimbursed at the ACTUAL cost of the part with no additional handling charges. Tire installation fees shall be billed under parts when the Contractor is performing CM only.

5.4 Replacement tires shall be new unless otherwise specified by the Government POC.

All replacement tires shall meet the same size and function as the original tire and shall be of equal quality. Tires will be removed and repaired when items such as glass, nails, and other sharp metal objects are found.

5.5 Equipment lubricants and oils used in the performance of this contract shall be the same or equal to those recommended by the manufacturer’s technical manuals or specifications.

5.6 The Contractor is responsible for obtaining equipment maintenance service manuals that are not available from the Government.

6.0 INVOICES All invoices shall contain the minimum information listed below, as applicable to PM or CM services, and shall be submitted as support documentation within three (3) working days after completion of the maintenance services.

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(1) Contract Number

(2) Equipment Name

(3) Date and time of service call notification and arrival at Government location

(4) Model, serial/VIN, and license numbers

(5) For PM, the labor hours spent to perform each task identified

(6) For CM, labor hours and associated labor rates worked

(7) For PM and CM, all replacement parts used by part number, part name, quantity and cost per unit which shall be supported by actual supplier invoices, published price lists and/or proof of payment

(8) Description of malfunction and work/service performed, and corrective action taken if action is a repair

(9) Equipment hour meter reading and odometer reading

(10) Legibly printed name of Contractor personnel who accomplished work

(11) Contract manager’s signature and date certifying authenticity of work

7.0 TESTS AND CERTIFICATIONS

7.1 Fire Trucks: For all lift capable equipment, a selective inspection and either a load test or other appropriate proof test and certification shall be made after adjustment, repair, replacement, or alteration/modification of a load bearing or load controlling part or component. The load test or other appropriate proof test need only be performed where the adjustment, repair, replacement or alteration/modification, if not performed correctly, could result in dropping, uncontrolled shifting, or movement of the load. If holding strength is a function of the parts or components affected by the maintenance work, a load test and certification shall be performed. The Contractor shall maintain records on completed load testing and certifications and shall make available to the Contracting Officer or Government POC for review.

7.2 Fire Pump Certification: All fire pumps shall be inspected and tested annually, off-site for the Pierce Ladder Truck and on-site for the KME Trucks. Certification shall include Pump Performance Test and Vacuum Test to meet NFPA standards. The Contractor shall submit certifications to the Government POC.

7.3 Fire Hose: All fire hose shall be inspected and tested on-site annually IAW NFPA 1962. The Contractor shall remove hose from location, perform hydrostatic testing, label hose, and return hose to location. The Contractor shall submit a detailed test report indicating test results for each hose tested to the Government POC.

7.4 Aerial Certification: All aerial ladders shall be inspected and tested off-site annually. Certification shall be to manufacturer’s and NFPA standards. The Contractor shall submit certification to the Government POC.

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7.5 Station Air Compressor Certification: Air tests shall be performed on-site quarterly with the fourth test included in the annual Air Compressor service. The Contractor shall submit certification to the Government POC.

8.0 PERSONNEL

8.1 Contract Manager

8.1.1. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work under this contract. The name of this person and an alternate who shall act for the Contractor when the Manager is unavailable shall be designated in writing to the Contracting Officer.

8.1.2 The Contract Manager or alternate shall have full authority to act for the Contactor on all contract matters relating to the daily performance of work under this contract.

8.1.3 The Contract Manager or alternate shall be available Monday through Friday, excluding federal holidays, between the hours of 0700 and 1530, to meet on the installation as required by the Government POC to discuss problem areas. The Contractor shall provide telephone numbers of the Contract Manager and alternate(s) who shall be available by telephone during the times stated above.

8.2. Contractor personnel

8.2.1 Contractor personnel shall wear required Government furnished badges, and shall be easily recognized as contractor personnel. This may be accomplished by Contractor personnel wearing distinctive clothing bearing the name of the company and/or by wearing appropriate badges which contain the company name and employee’s name.

8.2.2 Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles on the installation and local instructions.

8.2.3 The Contractor shall assure that Contractor personnel completely understand the requirements of this Statement of Work. All Contractor service technicians must have sound mechanical aptitude and ability; must have basic understanding of machinery, both mechanical and electrical; must have the ability to understand and comprehend technical manuals, drawings, diagrams and any other technical data supplied by various manufacturers. All Contractor service technicians must have working knowledge of diagnosis and repair for the types of equipment included in this SOW and be capable of diagnosis and repair of all the following systems:

INTERNAL COMBUSTION EQUIP ELECTRONIC POWERED EQUIP

Transmission All Electric Motors Engine Electric Control Panels Hydraulic System Hydraulic System Electric Controls

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Drive Axle and Brakes Drive Axle and Brakes Steering Axle and Gear Steering Axle and Gear Electrical System Charging Equipment System Electronic Control Panels/Computer boards Diesel Fuel Systems

Electronic Control Panels/Computer boards Braking Systems

All Contractor service technicians must also have the ability to diagnose and repair various attachments that may be applied to the trucks and other equipment (i.e. pumps, generators, safety equipment, etc.).

9.0 QUALITY ASSURANCE

9.1 The Government POC is responsible for performing Government quality assurance functions for all services and supplies furnished under this contract. Contractor performance is subject to review by the Government POC and Contracting Officer. Upon contract award, the identity of the Government POC, his duties and authority will be promptly furnished to the Contractor.

9.2 The Contract Manager may be required to meet at least once with the Government POC during the first month of the contract and thereafter as often as necessary as determined by the Government POC. The Government will be responsible for preparation of written meeting minutes which shall be signed by the contract manager and the Government POC, with a copy provided to the Contracting Officer. Should the Contractor not concur with the minutes, the Contractor shall so state any areas of non-concurrence in writing to the Government POC within five (5) calendar days of receipt of signed minutes.

9.3 The Government POC will advise the contract manager in person when discrepancies occur, and will request corrective action. The Government POC will make annotation of the discrepancy; the date and time the deficiency was noted, and will request the contract manager (or authorized representative) initial the entry.

10.0 HOURS OF OPERATION The Principal Period of Maintenance (PPM) for Preventative Maintenance (PM) and Corrective Maintenance (RM) is Monday through Friday, 0700 – 1530 hours, excluding federal holidays. The Government observes the following federal holidays:

New Years Day 1 January Martin Luther King Jr. Birthday Third Monday in January Presidents Day Third Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day 11 November Thanksgiving Fourth Thursday in November

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Christmas 25 December

If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday. The Contractor shall not be required to perform services on these days. Also, in the event an Executive Order issued by the President of the United States declares Agencies of the Federal Government closed on a Contractor-scheduled service date, the Government POC will advise the Contractor on whether services should be performed for that day or services should be rescheduled.

11.0 ENVIRONMENTAL COMPLIANCE

11.1 The Contractor shall comply with all Federal, State and Local regulations as well as DLA installation rules and policies regarding the use, storage, transport and disposal of hazardous materials and wastes. In the event of environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. For Environmental Control requirements contact the DLA Installation Support at Susquehanna Environmental Office, telephone 717-770-8147.

11.2 Hazardous work processes and hazardous materials utilized or generated in the performance of this contract shall be controlled and disposed of by the Contractor in a manner that is safe IAW the appropriate local, state and US Government laws and directives established for the control of those processes and materials.

11.3 The Contractor shall provide for clean-up of all hazardous and non-hazardous spills when they may occur in, around, or as a result of the Contractor’s operation. The Contractor shall also provide for transportation and disposal off the facility of all hazardous and non-hazardous waste products generated in the performance of this contract. The Contractor shall immediately notify the Government POC of any hazardous waste spills.

12.0 SECURITY REQUIREMENT

12.1 The Contractor or authorized representative shall submit to the Government POC a roster identifying all Contractor personnel who will be performing under this contract and require access to the site equipment. The roster shall contain the following information about each individual. An updated roster and individual information shall be provided to the Government POC when any Contractor personnel changes occur.

(1) Name (last, first, middle initial), aliases

(2) Status (type of employment)

(3) Name of company

(4) Office Phone

(5) Home address

(6) Date of birth

(7) Weight, height, color hair and eyes

(8) Length of anticipated employment

(9) Social Security Number

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(10) Citizenship Status

12.2 The roster shall be furnished to the Government POC within five (5) days from the date of award. When any Contractor personnel changes occur, the Contractor shall provide an updated roster and individual information to the Government POC within two (2) working days. The prompt submission of this information will keep to a minimum any delay and inconvenience to the Contractor and Contractor personnel in performance of the contract.

The information will be used for completion of the DLA Form 1818, Visit Notification.

12.3 Contractor personnel shall bring personal identification (such as a valid drivers’ license or another identification card with a photograph) and all completed forms to the Site Installation Support Pass & ID Office, Building 2021, Post 3, Old Depot Road for badge photograph and identification when notified by the Government POC. For all vehicles requiring access, the Contractor shall provide the make, model, vehicle identification number (VIN), license plate, current state registration, and insurance policy number to obtain a DoD decal for access to the installation. Contractor personnel operating motor vehicles on the installation shall provide a valid Driver’s License and proof of insurance. The Pass and ID Office hours of operation are 0600-1800 Monday through Friday, and are closed Saturday, Sunday and all Federal Holidays. After receiving a vehicle pass and badge, the Contractor shall access the installation only through Post 4, located off Old York Road. Any additional questions shall be directed to the Government POC and Site Security Officer, Building 911, Telephone 717-770-7620.

12.4 The Contractor and Contractor personnel shall comply with all security requirements imposed by the installation commander at all times while on the installation. Contractor personnel involved in civil crimes and/or other incidents of misconduct may be restricted entry to the base. The Contractor is responsible for insuring the badges are returned within three (3) days of employee termination or contract completion.

12.5 The Contractor shall prohibit the use of Government issued keys or Electronic Access Cards by any persons other than Contractor personnel. The Contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas.

13.0 SAFETY REQUIREMENTS

13.1 The Contractor shall conform to all applicable safety standards published in the Federal Register or any other national OSHA Public Laws 91.596.

13.2 The Contractor shall ensure employees observe all safety, traffic control, and fire prevention requirements in effect at the site.

13.3 Government safety personnel may observe Contractor operations/processes at any time on Government premises. Imminent danger situations shall be corrected on the spot;

other safety issues shall be processed through the Government POC.

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14.0 GOVERNMENT-FURNISHED PROPERTY (GFP) AND SUPPORT

SERVICES

14.1 Work Areas

14.1.1 The work areas available during performance of this contract include inside work spaces close to equipment location. The Contractor shall be responsible for the orderliness and cleanliness of all areas utilized in the performance of this contract. These areas will be neat and clean, free from fire and safety hazards and unsanitary conditions.

14.2 Utilities

14.2.1 The Government will make available at no cost to the Contractor water and electricity for Contractor connection at Government provided work areas. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions which preclude the waste of utilities and shall include the following:

14.2.2 Lights shall be used only in areas where and when work is actually being performed.

14.2.3 Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the Contractor or by Contractor personnel in Government areas unless authorized.

14.2.4 Water faucets or valves shall be turned off after use.

14.2.5 Government telephones shall not be used for personal reasons, for any toll or long distance calls unless authorized by the Government POC. Telephone access will be made available for the Contractor’s use for local calls only. Long distance and toll calls require prior authorization by the Government POC, and will be limited to credit cards only.

Telephone billing will be monitored by the Government POC on a monthly basis.

Unauthorized calls by the Contractor will be reported to the Contracting Officer for resolution.

14.3 Emergency Medical Services. The Government will provide emergency medical treatment and emergency patient transportation service for Contractor personnel. The Contractor shall reimburse the Government the cost of medical treatment and patient transportation service at the current impatient or outpatient treatment rate as appropriate.

Telephone number for Urgent Care is: 911.

15.0 GOVERNMENT OBSERVATIONS Government personnel other than the Government POC may, from time to time, with Contractor/Government coordination, observe or inspect Contractor operations. However, these personnel may not interfere with Contractor performance.

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16.0 DOCUMENTATION AND RECORDS All documentation, records, and schedules, as described in this SOW, which are the responsibility of the Contractor, are the property of the Government and shall remain so upon termination or completion of the contract. The Contractor shall keep these items current. Documentation, records, and schedules shall be turned over to the Government upon termination or completion of the contract. All documentation, records, and schedules are subject to the Freedom of Information Act and Privacy Act.

END OF STATEMENT OF WORK

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