Attachment_4_-_Corpus_GPAT.pdf

SP3300-14-R-0002

Attachment 4 – GPAT

Government Product Accessibility Template for Systems Administration

Summary

• Column one involves consideration of all the Sections of the Standard that might apply to any deliverable. The total number of provisions within each Section of the Standard is shown in parentheses.

• Column two identifies the total number of provisions that typically apply to a deliverable of this type. Some of these may not be features of the vendor’s deliverable. Conversely, others not noted may be features of the vendor’s deliverable. If the deliverable involves consideration of additional features, the accessibility of these features must also be considered.

• Column three is for general notes about the Sections of the Standard. Some apply to all deliverables and some are specific to the deliverable.

• Column four is a summary of the vendor’s response to applicable provisions and additional deliverable features from the Sections of the Standard.

• Column five is where the vendor can note explanations for any of the preceding columns, e.g. there are differences between expected applicable provisions and actual product features.

CFR 1194 Standard Sections

Total Number of Possible

Applicable Provisions

Notes

Total Number of Supported Provisions Please explain

Fully Partial Not Section 1194.21 Software Applications and Operating Systems (12 provisions) 12

Systems Administration includes maintenance and use of software applications and operating systems.

Applies to End User, Systems Admin Functions

CFR 1194 Standard Sections

Total Number of Possible

Applicable Provisions

Notes

Total Number of Supported Provisions Please explain

Fully Partial Not Section 1194.22 Web-based Internet and Intranet Information and Applications (16 provisions) 16

Systems Administration includes maintenance and use of Web-based applications and information.

Applies to End User , Systems Admin, Network, TELCO Functions

Section 1194.23 Telecommunications Products (14 provisions) 6

Systems Administration includes maintenance and use of Internet teleophony.

Applies to End User, Systems Admin, Network, TELCO Functions

Section 1194.24 Video and Multi-media Products (5 provisions) 2

Systems Administration includes maintenance and use of computer monitors.

Applies to Systems Admin, End User

Section 1194.25 Self- Contained, Closed Products (13 provisions)

Systems Administration includes maintenance and use of computer peripherals, such as printers and scanners, and other self-contained, closed products.

Applies to End User, Systems Admin

CFR 1194 Standard Sections

Total Number of Possible

Applicable Provisions

Notes

Total Number of Supported Provisions Please explain

Fully Partial Not Section 1194.26 Desktop and Portable Computers (4 provisions) 4

Systems Administration includes maintenance and use of desktop and portable computers.

Applies to End User , Systems Admin

Section 1194.31 Functional Performance Criteria (6 provisions)

Functional performance criteria always apply.

N/A

Section 1194.41 Information, Documentation and Support (3 provisions) 3

Systems Administration requires reports, documents, presentations, etc in electronic formats. These must be accessible.

Applies to all Functions

Subpart B -- Technical Standards Note: If there is a possibility that the provision applies, the default value is “Yes”.

• Column one is the full text of the provision from the Standard.

• Column two documents the agency’s accessibility requirement based on common characteristics of the EIT deliverable. Place a Yes or No in this column based on program need and actual characteristics of your expected deliverable (i.e., Is this provision seen as applicable to the expected deliverable?)

• Column three provides explanatory information about the provision to help both the agency in determining applicability and the vendor in providing accessibility information.

• Column four is for the vendor to check off whether the deliverable meets, partially meets or does not meet the specific provision.

• Column five is for the vendor to provide an explanation of how the deliverable meets or does not meet the specific provision. It is also an opportunity to explain why a deliverable does not have an applicable feature or why it has a feature that was not identified as applicable.

Section 1194.21 Software applications and operating systems

Provision Text Applicable Notes How does the EIT meet this requirement?

Please explain

(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Yes

This requirement is also addressed in provision 1194.22(n). __Fully

__Partially __No

Reports and Forms apply to all Functions

Section 1194.23 Telecommunications products

Provision Text Applicable Notes How does the EIT meet this requirement?

Please explain

(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.

Yes

__Fully __Partially __No

End User Support

EIT meet this requirement?

Please explain

(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.

__No

End User Support Functions

(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.

Yes

Please note this is not limited to Caller ID.

Examples of other services include Call Waiting, Call Forwarding, and multiple ring tones.

__Fully __Partially __No

End User Support Functions

(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.

Yes

This will be a function of both the VoIP software and the voice receiving device (telephone or computer).

__Fully __Partially __No

End User Support Functions

(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.

__No

EIT meet this requirement?

Please explain

(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.

Yes

This requirement applies to service provider equipment and software, as well as user equipment and software.

__Fully __Partially __No

Subpart D -- Information, Documentation, and Support

Section 1194.41 Information, documentation, and support

Provision Text Applicable Notes How does the EIT meet this requirement?

Please explain

(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

__No

Reporting required for all Functions

(c) Support services for products shall accommodate the communication needs of end-users with disabilities.

Yes

__Fully __Partially __No

Required for all Functions