Attachment 1 - Medical and IH Services SOW - Final

Attachment 1

SP3300-12-R-0027

Statement of Work

Medical and Industrial Hygiene Services at Defense Logistics Agency Distribution San Joaquin California

SECTION C STATEMENT OF WORK (SOW)

A. The Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency that provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war.

B. DLA Distribution San Joaquin California receives, stores and ships material in support of America’s Armed Forces. Government personnel conduct typical material handling, transportation and warehousing functions. Mission functions also include preservation, abrasive blasting, welding and repair of material/equipment. DLA Installation Support at San Joaquin is responsible for providing medical and industrial hygiene (IH) services to DLA personnel at DLA Distribution San Joaquin California. As a result, DLA Installation Support has a requirement to obtain medical and IH support services to augment existing Government provided support.

SECTION C-1 GENERAL CONDITIONS AND REQUIREMENTS

A. This Section provides general information relating to the conditions of operation and general requirements relating to the medical and IH services performed at DLA Distribution San Joaquin California.

1.1 SCOPE OF WORK

A. The Contractor shall provide all management, personnel, supervision, materials, tools, equipment, and any other items and services not government-furnished as specified at Section C-3 Government-Furnished Property (GFP), Systems, Training and Support Services to operate the Tracy Occupational Health Clinic, hereinafter referred to as “the Clinic”. The Contractor shall provide medical personnel at the Clinic to perform the medical service requirements set forth in this SOW. At all times when services are being performed at the Clinic, the Contractor shall ensure a clinician who is medically licensed and qualified in accordance with paragraph 1.5.3 is physically present at the Clinic. The Contractor shall also provide all labor, materials, transportation, equipment, laboratory testing and personnel to perform the IH service requirements set forth in this SOW. The Contractor shall perform all required audits, checks, tests, evaluations, and shall submit to the Contracting Officer’s Representative (COR) all documentation generated as a result of these medical and IH services.

B. The Contractor shall provide medical and IH services for approximately 1,700 DLA civilian personnel and approximately 20 active duty military personnel. Within these numbers, approximately 1,500 are on the medical surveillance program and approximately 1,200 of the 1,500 maintain a materials handling equipment license. Additionally, approximately 64 facility and equipment maintenance personnel will require IH services. Periodically, the COR may request medical and IH services be performed for Federal personnel other than DLA personnel located at San Joaquin (e.g. pre-hire exam for a DoD agency not located in California).

C. This is a non-personal services contract to provide medical and IH support services at DLA Distribution San Joaquin. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non-personal services and that no employer-employee relationship exists between the Government and the Contractor. The Government may provide technical direction which will assist the Contractor in accomplishing the SOW; however, the Government will not control the methods used by the Contractor to perform the service requirements set forth in the SOW.

1.2 GENERAL OPERATING CONDITIONS

1.2.1 PLACE OF PERFORMANCE

A. Performance of medical services shall be at DLA Distribution San Joaquin California. DLA Distribution San Joaquin California is made up of two sites that are located approximately 13 miles apart. The Sharpe Site located in Lathrop, CA, is 724 acres with approximately 200 DLA personnel. The Tracy Site located in Tracy, CA, is 908 acres and is the primary site with approximately DLA 1,500 personnel and 20 active duty military personnel.

B. The Contractor shall operate the occupational health clinic located at the Tracy site. Travel to the Sharpe site shall be required to perform medical services (e.g. annual influenza clinics). Historically, medical services have been performed 2 to 3 times a year at the Sharpe Site. The Contractor shall NOT respond to emergency medical calls outside the Clinic.

C. For medical services which cannot be performed (e.g. x-rays) at the Clinic, the Contractor shall provide a medical facility located within a 25 mile driving distance from the Tracy Site.

The Occupational Health Physician (OHP) shall be employed by and physically located at this medical facility.

D. For IH services, the Contractor shall perform work at both locations; however, the primary place of performance shall be the Tracy site. Travel to the Sharpe site shall be required to perform IH services. Historically, IH services have been performed 1 to 2 days a week at the Sharpe site.

1.2.2 PERIOD OF PERFORMANCE

A. The period of performance for this contract action shall be for the one year base period of August 1, 2012 through July 31, 2013 with four one-year option periods.

1.2.3 FEDERAL HOLIDAYS

A. Federal holidays generally observed by government personnel include:

Observed Federal Holidays

Observed Federal Holidays

New Year’s Day

Martin Luther King Day

Presidents Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

B. If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday. The Contractor shall not be required to perform services on these days.

C. In the event an Executive Order issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the COR will determine and advise the Contractor on whether services are required for that day or services should be rescheduled.

1.2.4 HOURS OF OPERATION AND ACCESS TO THE INSTALLATION

A. The Clinic hours of operation shall be Monday through Friday, 0700-1530 excluding Federal Holidays. However, DLA Distribution San Joaquin is a 24 hour operation and some medical services shall be required outside the routine hours of operation. (e.g. Flu clinics, health promotions or evaluating bloodborne pathogens incidents for non-routine hours of operation)

B. For IH services, the normal hours of operation are Monday through Friday, 0700-1530, excluding Federal Holidays. Contractor IH personnel shall be on site during hours of operation performing industrial hygiene services. DLA Distribution San Joaquin is a 24 hour operation and some industrial hygiene services shall be required to be performed outside the normal hours of operation. Services performed outside the normal hours of operation shall be coordinated with the COR. The Contractor shall provide IH personnel to support IH services required outside the normal hours of operation (for example: obtaining noise levels on second shift employees). Historically, support outside the normal hours of operations has been provided by adjusting IH support personnel coverage in lieu of providing additional IH labor support personnel or using overtime.

C. Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the installation, access to the installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions exist.

1.3 CO-EXISTENCE OF GOVERNMENT AND CONTRACTOR PERSONNEL

A. The Contractor shall augment the Government workforce. The Government and the Contractor will have personnel working in the same area. The Government will provide general instructions on limitations and deadlines. Additional instructions will be provided for any unusual assignments or those that vary from established procedures. Contractor personnel will independently carry out the tasks identified in this SOW. Completed work will be spot-checked by the Government for adherence to procedures, accuracy, and completeness.

1.4 KEY PERSONNEL

A. The Contractor shall provide a labor mix that meets the certification and knowledge requirements necessary to perform the medical and IH support tasks set forth in this SOW.

Contractor medical services personnel shall be under the direct supervision of an Occupational Health Physician (OHP), who may supervise the Clinic personnel from a medical facility located off site. Standing orders and Standard Operating Procedures for Clinic medical matters shall be the responsibility of the OHP. Historically, for IH services, one board certified Industrial Hygienist and one Industrial Hygienist have been utilized. It is acceptable for the Contractor to provide a labor mix allowing for the asbestos and ergonomic support tasks to be performed by an Industrial Hygienist who also possesses the additional asbestos and ergonomic knowledge, experience and/or certification qualifications.

Any substitution of personnel following contract award shall also meet the qualification requirements of the SOW. Any substitution of Contractor personnel at time of award or any time thereafter must be approved by the Contracting Officer (KO) and requires the submission of resumes and letters-of-intent for this purpose.

1.4.1 Occupational Health Physician (OHP): The Contractor shall provide an Occupational Health Physician who shall function as the supervisor for the Contractor medical support personnel. The OHP does not need to be on site at the Clinic to perform these supervisory duties; the OHP may perform these supervisory duties from a medical facility located off site. Responsibilities shall include, but are limited to, the following tasks: meetings with the COR, Worker’s Compensation Team, workplace evaluations, and medical examinations. The OHP’s tasks shall also include overseeing the medical surveillance program; review, assessment and signature of approval for medical examinations performed under this contract; health and safety assessments of the workplace; consultation on medical issues pertaining to the health and safety of Government personnel and consultation of medical - legal issues. Historically, these tasks have required the OHP to be on site at the Clinic approximately 12 hours per month. The OHP shall be readily accessible on short notice (within 24 hours) to DLA Distribution San Joaquin management for medical advice.

1.4.2 Public Health Emergency Officer (PHEO): The Contractor shall provide a PHEO who shall perform the public health medical services task identified in this SOW. Historically, the Occupational Health Physician has also performed the public health medical services tasks. In accordance with DoD Directive 6200.3, Emergency Health Powers on Military Installations, PHEO responsibilities shall include, but are not limited, to the following tasks: ascertaining the existence of cases suggesting a public health emergency, investigating all such cases for sources of infection, recommending implementation of proper control measures, and defining the distribution of the illness or health condition.

The PHEO shall be readily accessible on short notice (within 24 hours) to DLA

Distribution San Joaquin management for medical advice.

1.4.3 Clinician: The Contractor shall provide a Clinician who shall perform the medical services tasks identified in this SOW. As stated in paragraph 1.1, at all times when services are being performed at the Clinic, the Contractor shall ensure a clinician who is medically licensed and qualified in accordance with paragraph 1.5.3 is physically present at the Clinic. Responsibilities shall include, but are not limited to, the following tasks:

supervision of ancillary personnel; conducting medical examinations; assessments of the workplace; consultation on medical issues; diagnosis and treatment of injuries; written reports/evaluations; weekly meetings with the COR evaluating potential exposure incidents; implementing health and wellness programs; tracking trends and epidemiology using relational database system.

1.4.4 Medical Support Personnel: The Contractor shall provide medical support personnel who shall perform the medical services tasks identified in this SOW. Responsibilities shall include, but are not limited to, the following tasks: assisting the clinician, rooming patients, conducting routine tests and procedures, providing minor first aid, scheduling exams, maintaining medical records, phlebotomy, participating in health and wellness programs, fitting Government personnel with earplugs, instructing Government personnel on the wearing of hearing protection, administering immunizations, inputting work related injury/illness information into Government-provided database, maintaining Government-provided statistical database, inputting and maintaining Government-provided medical surveillance database, and performing clerical duties.

1.4.5 Certified Industrial Hygienist (CIH): Responsibilities shall include, but are not limited to, the following tasks: workplace monitoring, evaluating proposed and new construction, administering various programs, responding to emergent situations, attending meetings, preparing written reports, and other IH related tasks. If the regularly assigned CIH is unavailable for an extended period (for example: a week’s vacation) another CIH shall be readily accessible on short notice (within 4 hrs.) to DLA Distribution San Joaquin Management for advice and specified industrial hygiene services.

1.4.6 Certified Asbestos Consultant (CAC): Responsibilities shall include, but are not limited to, the following tasks: preparation and review of specification documents, conducting building material surveys, and performing all required air sampling. Historically, these tasks have required 8 hours per week and have been performed by an industrial hygienist who is also certified as an asbestos consultant. If an industrial hygienist does not maintain the asbestos certification, a CAC must be provided on short notice (within 4 hrs.)

to DLA Distribution San Joaquin Management for advice and to perform specified CAC services.

1.4.7 Industrial Hygienist: Responsibilities shall include, but are not limited to, the following tasks: workplace surveys assessments, evaluations, sampling, calibrations, testing, monitoring, complaint investigations, and other IH related tasks/events.

1.4.8 Ergonomist: Responsibilities shall include, but are not limited to, the following tasks:

oversight, mentoring, training for the DLA Distribution San Joaquin ergonomic team/projects; perform ergonomic assessments (approximately 2 per week) and submit written reports to the COR. Historically, an Industrial Hygienist has performed the ergonomic services tasks.

1.5 PERSONNEL QUALIFICATIONS AND CERTIFICATIONS

A. Contractor personnel or representatives will not be admitted to the site of work unless he/she furnishes satisfactory proof that he is a citizen of the United States, or, if an alien, his residence within the United States is legal. All Contractor personnel working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Said outer garment Contractor personnel identification shall not be substituted for DoD required passes or badges.

B. Contractor personnel shall wear required Government furnished badge, and be easily recognized. This may be accomplished by Contractor personnel wearing distinctive clothing bearing the name of the company and/or by wearing appropriate badges which contain the company name and Contractor personnel name. During performance of the service requirements set forth in this SOW, all Contractor personnel shall introduce themselves or shall ensure they are introduced as Contractor personnel. Contractor personnel shall also appropriately identify themselves as Contractor personnel in telephone conversations and in formal and informal written correspondence.

1.5.1 The OHP shall have a Doctor of Medicine (MD) degree or Doctor of Osteopathy Degree (DO) and be licensed in the state of California. The OHP shall be certified by The American Board of Preventive Medicine in Occupational Medicine or have a minimum of five years of full-time practice in Occupational Medicine with work experience managing medical surveillance programs and 100 hours of continuing medical education in occupational medicine over the past five years. The five years work experience and continuing education means specific training and work experience in the following:

a. Developing and managing a comprehensive organized occupational health program (e.g. medical surveillance, hearing conservation, respirator use, asbestos, hazardous chemicals, bloodborne pathogens and radiation).

b. On-site management of an occupational health facility at the employer’s work site.

c. Conducting workplace health and safety assessments and making specific recommendations, in writing, to correct potential or known hazard (e.g. ergonomic).

d. Managing cases for Federal Worker’s Compensation Program.

e. Interpreting Industrial Hygiene surveys/sampling results.

f. Requirements/standards governing worldwide deployment criteria.

g. Assessing Government personnel for deployment in accordance with DoD standards of fitness.

h. Conducting medical - legal evaluations and testifying at various legal proceedings.

1.5.2 The PHEO shall have a Doctor of Medicine (MD) degree or Doctor of Osteopathy Degree (DO) and be licensed in the state of California. The PHEO shall have a minimum of five years of experience in the Public Health Emergency field and be conversant in the following:

a. Investigating circumstances suggesting a public health emergency

b. Identifying all individuals thought to have been exposed to an illness or health condition.

c. Counseling and interviewing such individuals, as appropriate, to assist in positively identifying exposed individuals and developing information relating to the source and spread of the illness or health condition.

d. Examining facilities or materials that may endanger the public health. If necessary for examination purposes, closing, evacuating, or decontaminating any facility or decontaminating or destroying any material contributing to the public health emergency.

e. Sharing information developed during activities, including personally identifiable health information, with Federal, State, or local officials responsible for public health and public safety to the extent necessary to protect the public health and safety.

f. Notifying, directly or through applicable military channels, appropriate law enforcement authorities concerning information indicating a possible terrorist incident or other crime.

1.5.3 The clinician shall have and maintain a current medical license in good standing with the State of California and have a minimum of 3 years work experience in occupational medicine. The clinician shall demonstrate autonomy in a clinical setting to evaluate, diagnose, and treat work related injuries/illnesses, minor non-work related medical conditions, evaluate potential exposure incidents, and provide medical advice. Shall possess a working knowledge of Federal Occupational Safety and Health Administration

(OSHA) Code of Federal Regulations (CFR), be able to interpret Industrial Hygiene surveys/sampling results, have experience in conducting workplace health and safety assessments and making specific oral/written recommendations to correct potential or known hazards. The clinician should have experience and knowledge working with the Federal Worker’s Compensation, developing and implementing health/wellness programs for the work place, and tracking trends and epidemiology using relational database systems. The clinician should possess knowledge of medical requirements/standards governing worldwide deployment criteria, have the ability to assess Government personnel for deployment in accordance with DoD standards of fitness and work with the Theater Surgeon to evaluate medical suitability of the individual. The clinician shall have 100 hours of continuing medical education in occupational medicine over the past five years and the certification in Cardio Pulmonary Resuscitation for Healthcare Providers shall be current. The clinician shall be one of the following occupations:

a. Physician (MD): The physician shall have a Doctor of Medicine (MD) degree or Doctor of Osteopathy Degree (DO) and licensed in the state of California.

b. Physician Assistant (PA-C): The PA-C shall be certified by the National Commission on Certification of Physician Assistants, licensed in the state of California and possess a bachelor degree or higher.

c. Nurse Practitioner (NP): The NP shall be licensed in the state of California and hold a national certification as an adult Nurse Practitioner and possess a bachelor degree or higher.

1.5.4 The medical support personnel shall demonstrate a minimum of 3 years work experience in occupational medicine (e.g. assisting clinician with exams, taking medical histories, minor first aid, immunizations, medical screenings, participating wellness programs). Medical support personnel shall have a working knowledge of Federal Occupational Safety and Health Administration (OSHA) Code of Federal Regulations (CFR). Medical support personnel shall be proficient in database systems such as Microsoft Access. Certifications in the following shall be current:

a. Cardio Pulmonary Resuscitation for Healthcare Providers.

b. Audiometry from the Council of Accreditation in Occupational Hearing Conservation

c. Pulmonary Function from a National Institute for Occupational Safety and Health (NIOSH) approved training course.

d. Phlebotomy from Department of Health Services of California (CDHS)

Medical support personnel shall be one of the following:

a. Medical Assistant (MA): The medical assistant shall be certified or eligible for certification by the American Association of Medical Assistants and certified in phlebotomy by the Department of Health Services of California.

b. Registered Nurse (RN): The registered nurse shall be licensed in the state of California.

c. Vocational Nurse (LVN): The vocational nurse shall be licensed in the state of California.

1.5.5 The CIH shall at a minimum possess a Bachelors of Science degree and have five (5) years field work experience in the Industrial Hygiene discipline. The CIH shall also have and maintain a certification in Industrial Hygiene by the American Board of Industrial Hygiene (ABIH) to provide oversight for the DLA Distribution San Joaquin Industrial Hygiene Program. The CIH industrial field type work experience shall be similar to the skills and work experience identified below. The IH shall at a minimum possess a Bachelors of Science degree and have two (2) years field work experience in the Industrial Hygiene discipline or a High School Diploma and five (5) years field work experience in the Industrial Hygiene discipline. The IH industrial field type work experience shall be similar to the skills and work experience identified below.

1.5.5.1 The CIH and IH shall have industrial type work experience with specific experience/skills in the following:

a. Recognition, evaluation, and control of noise hazards in both industrial and office settings. Assessing the extent of the noise problem, setting objectives for a noise abatement program and controlling exposure to excessive noise.

b. Assessing the level of risk to workers from exposures to chemical, physical and biological agents in an industrial setting (e.g. abrasive blasting booth, industrial welding/torching/soldering, non-destructive testing, hazardous materials, crate/pallet/box fabrication). Making recommendations based on a combination of observation, interviews and measurements of both the levels of energy or air contaminants arising from a process or work operation and the effectiveness of control measures used.

c. Working in cooperation with an occupational health physician to perform periodic assessments of industrial processes and materials serving as a basis for recommendations for appropriate medical monitoring.

d. Conducting workplace assessments requested by a physician or the Office of Worker’s Compensation due to potential workplace exposure claims filed by Government personnel. Follow up on medical complaints/concerns from

Government personnel to verify or refute possible exposures, e.g. Valley Fever, Hearing Loss, and Histoplasmosis.

e. Working knowledge and experience interpreting applicable regulatory standards, pertinent Federal/State laws or codified regulations specific to industrial operations such as 29 CFR 1910, 29 CFR 1926, Mil Specs, NFPA, ASHARA, and ASTM.

1.5.6 The CAC shall possess and maintain an asbestos consultant certification card issued by the State of California Division of Occupational Safety and Health (DOSH) who establishes the qualification requirements. Certification is required by Title 8, California Code of Regulations, Article 2.6, Section 341.15.

1.5.7 The ergonomist shall at a minimum possess a Bachelors of Science degree and have two

(2) years work experience in the development of ergonomic programs, ergonomic evaluations and problem solving in office and industrial/warehouse settings.

1.6 SECURITY

A. The Contractor or any representative of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to installation regulations.

B. Contractor personnel shall conduct themselves in accordance with (IAW) acceptable business decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the COR to be contrary to the public interest, deemed to adversely affect health, morale, welfare, or good order and discipline on the installation, or inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the installation.

C. In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation Commander.

D. The Contractor shall ensure the physical security of all Government property to assure that any accountable property or information in this contract is secured and protected against theft, sabotage, or other acts constituting illegal destruction. The Contractor and its personnel shall comply with the following security-related regulatory guidance:

DLAR 4145.11, Safeguarding of DLA Sensitive Inventory Items, Controlled Substances, and Pilferable Items of Supply.

DLAI 6304, Information Security Program

DLA Information Security Handbook

DLAI 6305, Operations Security (OPSEC)

DLA 4306, Physical Security Guidebook

DoD 5200.1-R, Information Security Program

DoD 5200.2-R, Personnel Security Program

DoD 5200.8-R, Physical Security Program

DoD 5205.02-M, DoD Operational Security (OPSEC) Program Manual

DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM)

DoD 5220.22-R, Industrial Security Regulation

DoD 2000.12, DoD Antiterrorism Program

DoD 2000.16, DoD Antiterrorism Standards

DoD O-2000.12-H, DoD Antiterrorism Handbook

DoD 5220.22-S, COMSEC Supplemental to Industrial Security Manual for Safeguarding Classified Information

DoDI 5240.6, Counterintelligence (CI) Awareness and Briefing Program

1.6.1 FACILITY AND PHYSICAL SECURITY

A. The Contractor shall control access by locking or unlocking the areas or facilities provided for the Contractor’s use in the performance of the contract requirements. The Contractor shall lock all internal overheads, cages, vaults, doors, and other areas for reasons of internal security before leaving an area unattended and prior to the conclusion of any working day.

The Contractor shall lock all external cargo and personnel doors when not in use.

B. The Contractor shall enact operational procedures IAW DoD and DLA regulatory guidance that will control movement of authorized personnel into and out of secure facilities. The Contractor shall safeguard combinations and provide them to only authorized personnel.

The Contractor shall change combinations when any personnel having access to the combination are reassigned, separated, or no longer have a need for this information, or the combinations have been subjected to compromise.

C. In the event a Contractor area is found unsecured or there is a response to an alarm during non-duty hours, the Contractor’s Point of Contact (POC) will be contacted to secure the area. The Contractor shall inform the COR of the results of the alarm response. The Contractor shall immediately report any facility security violations to the COR.

D. The Contractor shall participate in the host installation Commander’s Physical Security Council, if requested.

E. For more information, see DLAR 4145.11, Safeguarding of DLA Sensitive Inventory Items, Controlled Substances, and Pilferable Items of Supply.

F. Compliant with DoD and DLA regulatory guidance, the Contractor shall ensure the physical security of all Government property, equipment or information, in this contract is secured and protected against theft, sabotage or other acts constituting illegal destruction.

G. The Government will not be responsible in any way for damage to the Contractor’s supplies, materials, equipment, and property or to Contractor personnel’s personal belongings that are damaged or destroyed by fire, theft, accident, or other disaster.

1.6.2 REPORTING OF CRIMINAL VIOLATIONS

A. The Contractor shall report any security violations to the COR within one (1) hour of discovery. A security violation is any knowing, willful, or negligent action that could reasonably be expected to result in an unauthorized disclosure of classified information; to include a loss or gain of classified material.

B. The Contractor shall report to the COR any suspected, alleged, or actual criminal incidents IAW DLAI 5105, Reporting of Criminal Incidents.

1.6.3 AUTHORIZED VISITOR CONTROL

A. Authorized visitors on official business related to the contract shall obtain approval from the installation Law Enforcement and Security Office and the COR for entrance to the installation. The Contractor shall submit a DLA Form 1818, Visitor Request Form or equivalent form to the COR at least one (1) week in advance for all planned off-base visitors and at least 24 hours in advance for all unplanned visitors.

B. The Contractor shall not allow visits from foreign nationals to the distribution center without the written approval from the KO or COR. A foreign national is defined as a person who is not a citizen or national of the United States. If approval is obtained, the Contractor shall follow the instructions for coordinating the visit IAW DLAI 4303, Foreign Visits and Disclosure Program.

1.6.4 PERSONNEL CLEARANCE

A. The Homeland Security Presidential Directive 12 (HSPD-12) dated 27 August 2004 has established criteria for Contractors who require a Common Access Card (CAC) for either physical access to an installation or access to government information technology (IT) systems. All positions involving computer activities require a minimum of IT III category eligibility. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position. Upon favorable review and initiation of the PSI, Contractor personnel may be granted temporary access pending final adjudication of the PSI. The Contractor shall request personnel clearances IAW DLAD Clause 52.204-9000, Contractor Personnel Security. A National Agency Check with Written Inquiry (NACI) is the investigation completed on a Contractor employee when the person begins employment under a federal government contract. It is not a security clearance. The NACI addresses the past five years of a Contractor employee’s life. If the Contractor employee is placed in a position with a higher level of trust, a different level of investigation will apply.

B. In the event that any Contractor employees should have access to classified information or material, the Contractor employee shall have the appropriate security clearances as required by the DoD 5220.22-R, Industrial Security Regulation, Chapter 2, Clearance Procedures, paragraph C2.3.2, Security Clearances for Personnel; and DoD 5220.22-M, NISPOM, Chapter 2, Security Clearances, prior to full performance of contract requirements and/or handling classified information or material. Not later than 15 calendar days prior to contract full performance start date, the Contractor shall provide the KO or COR a roster of all personnel who will have access to classified information or sensitive material.

C. All Contractor employees issued a security clearance under this contract shall complete a SF 312, Nondisclosure Agreement and DLA Form 1834, DLA Security Brief/Debrief

Certificate and receive a briefing from the KO or COR or the Contractor’s Facilities Security Officer (FSO) prior to starting work on the contract and/or handling classified information or sensitive material. The Contractor shall direct any employee having a security clearance who ends employment with the Contractor to the KO or COR or the Contractor’s FSO to receive a debriefing and sign the DLA Form 1834. The Contractor shall provide a copy of all briefings and/or debriefings to the KO or COR.

D. Not later than 15 calendar days prior to contract full performance start date, the Contractor shall provide the COR a roster of all personnel requiring access to restricted or controlled access areas. The roster shall include each employee’s full name, Social Security number, identification card number (if assigned), branch or section (if applicable), and security clearance (level of clearance and last investigation date, if applicable). The Contractor shall make all modifications to the rosters and provide an update to the COR within one (1) working day for employees whose employment has been terminated and for employees who no longer require access to restricted or controlled access areas.

1.6.5 KEY AND LOCK CONTROL OF CONTRACTOR OPERATED FACILITIES

A. The Contractor shall establish and maintain a Key and Lock Control Program IAW DLAI 4306, Physical Security Guidebook. The Contractor shall safeguard keys furnished to the Contractor by the Government. The Contractor shall utilize the automated key control system or an equivalent substitute as a means of key control. The Contractor shall designate in writing to the COR a key custodian to manage the key control program by the start of full performance.

B. The Contractor shall submit a roster of employees with key or lock access requirements for key control boxes to the COR at least one (1) week prior to the date when access is needed and notify the COR within 24 hours when an employee no longer requires access or is no longer employed by the Contractor. The Contractor shall provide the COR updated rosters as information changes. The Contractor shall keep all keys within the Key and Lock Control Program under continuous accountability at all times and shall limit the number of individuals authorized to draw keys to a minimum commensurate with security and operational requirements. The Contractor shall not remove keys to warehouses and storage or industrial areas from the work area or issue them as personal possession keys.

C. The Contractor shall not duplicate keys or allow their use by unauthorized Contractor personnel. The Contractor shall report any deviation from these rules or lost keys within two

(2) hours after discovery of occurrence and submit a detailed written report by close of business (COB) the same working day. If lost keys are discovered at the end of the day and it is not possible to submit a written report to the COR by COB the same working day, the Contractor shall submit the report within two (2) hours of the beginning of business on the next working day. The Contractor shall reimburse the Government for all costs associated with replacing locks or re-keying required as a result of keys being duplicated or lost by the Contractor.

D. The Government will provide the Contractor access to key control boxes and will maintain the programming of key control boxes. The Government will furnish Personal Identification Numbers (PIN) to Contractor employees for access to key control boxes as required. Each Contractor employee shall safeguard his or her PIN by committing it to memory. Contractor employees shall not share assigned PINs.

1.6.6 DOD COMMON ACCESS CARD (CAC)/ACCESS IDENTIFICATION BADGE (ID

BADGE

A. Every Contractor employee shall obtain and possess a DoD Common Access Card (CAC) and an Access ID Badge, as required. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary Automated Information Systems (AIS) access pending final adjudication of the PSI, the Contractor shall submit to the KO or COR a request for the DoD CAC (see paragraph 1.6.4, Personnel Clearance) and ID Badge.

B. The Contractor shall safeguard CAC and ID Badges furnished to them. Contractor employees shall not share CAC and ID Badges. Each Contractor employee shall wear the ID Badge conspicuously on his or her outer clothing above the waist at all times while working on the installation. Contractor personnel may be challenged and removed from the work area or denied access to the installation if the ID Badge is not worn. Contractor personnel will not display any badge or use as a means of personal identification outside the installation.

C. In the event that a Contractor employee damages or loses his or her CAC and ID Badge, the Contractor shall report the lost or damaged CAC and ID Badge within two (2) working hours of damage or loss to the KO or COR who will arrange for a replacement CAC or ID Badge. The Government will issue the Contractor employee a temporary ID Badge to be used for an eight to ten (8-10) working day waiting period until a new permanent ID Badge is issued. The Contractor shall return all government-furnished CAC or ID Badges to the Government either within one (1) working day of the completion of the contract or upon termination of an individual’s employment, whichever comes first. Contractor personnel failing to return their Government CAC or ID Badge are subject to criminal charges under USC Title 18, Chapter 1, Section 499 and 701.

D. The KO or COR will provide and maintain electronic key cards for the security access system. The electronic key card allows access to specific controlled areas of the facilities.

The KO or COR will approve and provide the electronic key cards to the Contractor for access to the facilities.

1.6.7 VEHICLE REGISTRATION

A. The Contractor shall register all Contractor-provided vehicles used in performance of the contract requirements and ensure that Contractor employee vehicles to be driven on the installation, to include motorcycles, are registered with the installation security office and are in conformance with local regulations in effect at the time of registration and as long as employed by the Contractor. The Government will not permit access to the installation without proper vehicle identification and registration. Evidence of a valid driver’s license, vehicle registration card, and insurance are required for registration. Contractor employees shall maintain current registration and proof of insurance on all privately-owned vehicles (POVs) brought on the installation. The Contractor shall maintain current registration and proof of insurance on all Contractor-owned vehicles brought on the installation. The Contractor shall return all Government-furnished vehicle passes to the Government either within one working day of the completion of the contract or upon termination of an individual’s employment, whichever comes first.

1.6.8 PARKING AND TRAFFIC CONTROL

A. The Contractor and its employees shall abide by installation parking and traffic regulations.

All vehicles shall be parked in designated parking areas only. The Contractor and its employees shall conform to Federal, State and installation driving regulations. Parking within the secure area will require the appropriate placard, which the Contractor shall request through the COR and is issued by the installation.

1.6.9 INFORMATION SYSTEM SECURITY

A. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary AIS access pending final adjudication, but not less than fourteen (14) working days prior to the employee’s start date, the Contractor shall request Information Technology (IT) eligibility for an employee requiring access and passwords to the government-furnished data systems. All positions involving computer activities require a minimum IT III category eligibility. The Contractor shall submit a Contractor Investigative Request (CIR) and a DD Form 2875 for temporary IT III eligibility, with final IT III eligibility contingent upon receiving a favorably adjudicated NACI (see paragraph 1.6.4, Personnel Clearance). The Government will notify the Contractor if and when a request is approved.

B. All Contractor personnel provided with access to government-furnished computers and systems shall observe local AIS security policies and procedures as provided by the COR.

The Contractor shall notify the COR within one (1) hour when, for reasons of personnel resignation, reassignment, termination, or completion of portions of the contract, Contractor personnel no longer require access to government systems.

C. The Contractor shall observe all copyright agreements. In the interest of protecting government systems from computer viruses, the Contractor shall not use public domain software nor shall Contractor personnel download software from public bulletin boards or Internet websites. The Contractor shall use only commercial off-the-shelf (COTS), Contractor-developed, or government-furnished software in performance of the contract requirements. Should the introduction of a computer virus or malicious destruction of computer software, stored information, or hardware result from the use of public domain software or from software taken from a public bulletin board or Internet website, the Contractor shall be required to repair the damage and incur all costs at no expense to the Government and without impact on delivery schedules.

1.6.10 CONTACT OF A SUSPICIOUS NATURE

A. Contractor personnel who have been contacted under suspicious circumstances shall report that contact immediately, either verbally or in writing, to their supervisor who shall report it within two (2) hours to the KO or COR for action. Key contacts for reporting purposes are defined as:

1. Contact with an individual (regardless of nationality) that suggests to the Contractor employee that an intelligence gathering or terrorist organization may have targeted him or her for possible intelligence exploitation.

2. A request by anyone (regardless of nationality) for illegal or unauthorized access to classified or unclassified sensitive information.

3. Contact with a known or suspected intelligence officer from any country.

4. Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for personal or official reasons. Certain Contractor personnel in positions designated as “sensitive” by the Government may also be required to inform their chain of command in advance of the nature and reason for contacting a foreign diplomatic establishment or travel to countries on the State Department list whose interests may be adverse to the United States.

B. Additionally, Contractor personnel who have information about activities pertaining to espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, treason, unauthorized release of classified or unclassified controlled information, or unauthorized intrusions into automated information systems shall report that information immediately to the KO or COR for action.

1.6.11 SAFEGUARDING INFORMATION

A. The Contractor shall not allow access or disclosure of classified information or information regarding the operations of DLA to any government agency, non-government agency, or individual unless specifically authorized by the KO or COR. The Contractor shall provide documents and files requested by such parties to the KO or COR within one hour of receipt of the authorized request. All files are the property of the Government and the Contractor shall turn all files over to the KO or COR at the completion or termination of this contract.

B. The Contractor may be required to access data and information that is proprietary to a government agency or Contractor or that is of such nature that its dissemination and use other than as specified in this contract would be adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract except to government personnel who are authorized to receive the information or upon written approval of the KO or COR.

The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as specified in this contract.

C. Disclosure of information regarding operations and services of DLA to persons not entitled to receive it, or failure to safeguard any classified information that may come into the Contractor’s control in connection with work under this contract, may subject the Contractor, its agent, or its employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense Information, and Section 798, Disclosure of Classified Information. Neither the Contractor nor its employees shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in, or increase the likelihood of, the possibility of a breach of DLA’s security or interrupt the continuity of DLA’s operation.

1.6.12 POTENTIAL OPERATIONAL CONSTRAINTS

A. Force Protection Conditions (FPCONs) may affect access to installations. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to services. The Contractor shall ensure that services are sustained during heightened security measures.

1.7 ENVIRONMENTAL, SAFETY, AND OCCUPATIONAL HEALTH (ESOH)

A. The Contractor shall formulate and maintain a written safety and health plan and make available to the Government upon request. The written plan shall include the details of the Contractor’s responsibilities, method of program implementation, and how hazards and deficiencies shall be identified and corrected. It shall detail Contractor personnel responsibilities for: protection of Government property and safety of others, personnel responsibilities for reporting all mishaps, and establish procedures for reporting to correcting unsafe conditions, hazards, or practices. The Contractor shall have a central POC for safety and health related issues. The POC shall be identified in writing to the KO or COR.

B. The Contractor shall ensure employees have safety education when engaged in activities involving Government facilities, personnel, or equipment.

C. The Contractor shall notify the KO or COR immediately after the occurrence of all accidents and incidents resulting in either personal injury, loss of life, impact to the environment or property damage to a government facility or equipment. The Contractor shall submit a completed copy of DLA Form 1591 and supplemental information within four (4) working days of the accident or incidents.

D. The Contractor shall require their personnel to wear personal protection equipment (PPE) (i.e. safety shoes or safety boots, hearing protection, eye protection, gloves, safety harnesses) when required during the performance of this contract IAW OSHA standards.

The Government will not be responsible for furnishing or paying for the cost of PPE.

E. The Contractor shall comply with all federal, state, DLA, and local environmental, safety, and health law and regulations.

1.8 DOCUMENTATION AND RECORDS

A. All documentation, records, and scheduled produced by the Contractor in performance of this contract are the property of the Government and shall remain so upon termination or completion of the contract. The Contractor shall keep these items current. Documentation, records, and schedules shall be turned over to the Government upon termination or completion of the contract.