SOW2.pdf

STATEMENT OF WORK

FOR

INSTALLATION, MAINTENANCE AND REPAIR

OF

ACCESS CONTROL SYSTEM (ACS) AND CLOSED

CIRCUIT TELEVISION (CCTV)

EGLIN AFB

16 September 2019

STATEMENT OF WORK

FOR

INSTALLATION, MAINTENANCE AND REPAIR

OF

ACCESS CONTROL SYSTEM (ACS) AND CLOSED CIRCUIT TELEVISION (CCTV)

1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, supplies, equipment, labor and testing necessary to install, maintain and repair the ACS and CCTV at 68th Electronic Warfare Squadron (68 EWS) on Eglin AFB in a manner that will ensure continuous and secure operation. The 68 EWS is building a 42,000 square feet building that will contain multiple secure/controlled areas. This will be a two-story facility with multiple points of entry which will need to be closely monitored and controlled. The tentative occupancy date of new facility is 31 July 2020.

2. INSTALLATION SERVICES/PERFORMANCE REQUIREMENTS.

2.1. Electronic Security System (ESS): Including accessories and repair parts, computerized systems for surveillance, monitoring, controlling, signaling and reporting multiple functions.

Security systems must use encrypted technology.

2.2. Regulatory Requirements: System/Product/Components must conform to the latest standards of the following prescribed guidance: ICD/ICS 705 Version 1.4 (“Technical Specifications for Construction and Management of Sensitive Compartmented Information Facilities”), UL 2050 (“National Industrial Security Systems for the Protection of Classified Material”), UFC 4-021-02 (“Electronic Security Systems”), and Air Force Instruction/AFI 31-401 (“Department of the Air Force Information Security Program”).

2.3. Ancillary Services: Includes, but is not limited to: services necessary to install the system (from design through start‐up), maintain the system (including maintenance agreements), training, and regularly current software updates. In addition, passing of final system acceptance testing shall be included as part of the initial installation period prior to start of warranty period.

2.4. Access Control System (ACS) Requirements:

2.4.1. Three (3) ACS systems installed and tested -- Room 129/controlled area/ICD-705 (#1) 1st floor secure area (#2), 2nd floor secure area (#3).

2.4.2. Installation of ACS devices and panels, and activation must be compatible with and able to integrate with Securadyne Systems, Lenel system used by 53 WG/AP (located in Bldg. 351) and contract requested badging system installed within secure/protected area in new facility (Bldg. 1333).

2.4.3. Turnkey system with no exclusions.

2.4.4. Commence design under this portion of the contract within 8 calendar days after the date the Contractor receives the notice to proceed.

2.4.5. Provide a complete and integrated ACS that meet requirements of prescribed regulatory guidance.

2.4.6. Vendor must coordinate requirements with the Project Manager(s), Base/Regional Security Personnel, and the Accrediting Official.

2.4.7. Provide components rated for continuous operation.

2.4.8. Integrate the installed and operating subsystems into the overall ACS system to detect intrusion, control access, provide surveillance, provide verification, and perform as an entity.

2.4.9. All other power requirements not shown on drawings will be supplied by the vendor.

2.4.10. Any conduit/wiring not shown on drawings will be covered by vendor.

2.4.11. Provide electronic equipment that complies with 47 CFR 15 and are suitable for the environment where it will be installed.

2.4.12. Access Control system cannot contain Bluetooth/wireless capability.

2.4.13. Automated personnel ACS shall ensure that the probability of an unauthorized individual gaining access is no more than one in ten thousand while the probability of an authorized individual being rejected access is no more than one in one thousand. Vendor/manufacture must certify in writing that their system meets criteria.

2.4.14. Provide an ACS based upon a modular distributed microprocessor architecture complete with access control cards, fully integrated badging capability/equipment and ready for operation.

2.4.15. Provide both supervised and non-supervised alarm point monitoring.

2.4.16. Provide capability to generate reports and listings with automatic refreshing after a user-selected interval of time.

2.4.17. Overcurrent Protection and Indication capability.

2.4.18. Manual, self-test and battery test capability.

2.4.19. Must include two option years for the Platinum Maintenance Plan.

2.4.20. Secure or access all alarm points both manually and automatically by time of day, day of week or by operator command.

2.4.21. Tamper switches that provide for a maintenance position function.

2.4.22. Full and complete shop drawings which show all components installed/connected to include overall system schematics, control zones and coverage areas.

2.4.23. Vendor must provide materials, training, software and OEM manuals. Describe the functions of all software in the software manual.

2.4.24. Card readers, keypads, communication interface devices, and other access control equipment shall be tamper-protected and be securely fastened to a wall or other fixed structure.

2.4.25. Controls and Designations – Provide controls and designations as specified in NEMA

ICS 1.

2.4.26. Electric door strikes installed in conjunction with a personnel ACS shall have a positive engagement and be approved under UL 1034 for burglar resistance.

2.4.27. Records of personnel removed from the system must be capable of being retained in database for a minimum of two years from date of removal.

2.4.28. Control panel or keypad shall be installed in such a manner to preclude unauthorized observation of the combination or the actions of a combination change.

2.4.29. Control panel in which the combination and all associated cabling and wiring is set shall have sufficient physical security to deny unauthorized access to its mechanism.

2.4.30. System Audit – Feature to timeout access cards (e.g., self-expire the card / after a certain period of inactivity, turn it off).

2.4.31. Growth Capability – Provide capability for modular ACS expansion of inputs, outputs, card readers, and remote control stations with minimal equipment modification. Software must be able to handle design requirements plus 25 percent spare capacity. Growth capability is not to be limited by the provided products.

2.4.32. Hazardous Locations – Do not locate alarm reporting and display equipment within a hazardous area (i.e., Labs). If point sensors and volumetric sensors are required in hazardous areas, clearly identify their location on the design plans. When located in areas where fire or explosion hazards exist, provide system components rated and installed according to Chapter 5 of NFPA 70.

2.4.33. Network Certification – Coordinate Network Certification with Government's cybersecurity requirements and interpretations. Certify all Platform Information Technology (PIT) in accordance with DODI 8500.01 and the individual service implementation policy.

2.4.34. Maintainability – Provide components that can be maintained using commercially available tools and equipment. Arrange and assemble components to be readily accessible to maintenance personnel without compromising system defeat resistance and with no degradation in tamper protection, structural integrity, EMI or RFI attenuation, or line supervision after maintenance when it is performed in accordance with manufacturer's instructions.

2.4.35. Availability – Provide components rated for continuous operation. Provide solid-state electronic components mounted on printed circuit boards, conforming to UL 796.

Provide boards that are plug-in, quick-disconnect type. Do not impede maintenance with densely packed circuitry. Provide power-dissipating components with safety margins of not less than 25 percent with respect to dissipation ratings, maximum voltages, and current-carrying capacity. Provide solid-state type or hermetically sealed electromechanical type light duty relays and similar switching devices.

2.4.36. Fail-Safe Capability – Provide fail-safe capability in critical elements of the ESS including, but not be limited to, the capability to monitor communication link integrity and to provide self-test. Provide fault annunciation when diminished functional capabilities are detected. Annunciate fail-safe alarms to clearly distinguish from other types of alarms.

2.4.37. Line Supervision – Provide the same geographic resolution for fault isolation at the systems level as provided for intrusion detection. Provide either a static or dynamic system with active mode for line supervision of communication links of the system.

2.4.38. The static system must represent "no-alarm" always by the same signal, which is different than the originally transmitted signal.

2.4.39. The dynamic system must represent "no-alarm" with a signal which continually changes with time.

2.4.40. Power Loss Detection.

2.4.41. Verify if the Uninterruptible Power Supply (UPS) is detecting the loss of power to the critical component.

2.4.42. Detect AC and DC power loss and generate an alarm when a critical component of the system experiences temporary or permanent loss of power.

2.4.43. Annunciate the alarm in the facility and the Security Command Center to clearly identify the component experiencing power loss.

2.4.44. Special Test Equipment – Provide all special test equipment, special hardware, software, tools, and programming or initialization equipment needed to start or maintain any part of the system and its components. Special test equipment is defined as any test equipment not normally used by average customer.

2.4.45. Electromagnetic Interference (EMI) – Configure and provide ESS components employing electromagnetic radiation constructed to provide minimal vulnerability to electronic countermeasures.

2.4.46. Electromagnetic Radiation (EMR) – Provide only ESS communication components which are FCC licensed and approved. Provide system components which are electromagnetically compatible.

2.4.47. Interchangeability – Use off-the-shelf components which are physically, electrically, and functionally interchangeable with equivalent components as complete items. Equivalent, replacement components must not require new or other component modification. Do not use custom designed or one-of-a-kind items. Interchangeable components or modules must not require trial and error matching in order to meet integrated system requirements, system accuracy, or restore complete system functionality.

2.4.48. Detection Alarm and Reporting Capacity – System capacity parameters based on the specific facility design requirements. System capacity should be expressed as a binary number. Include a 25 percent expansion factor to accommodate changes in design caused by reconfiguration of equipment within interior spaces or renovation. The designer should select secure/access format.

2.5. Closed Circuit Television (CCTV) Requirements:

2.5.1. Four (4) areas of primary recording coverage -- Room 129/controlled area/ICD-705 (#1), 1st floor secure area (#2), 2nd floor secure area (#3), and Warehouse (#4).

2.5.2. Turnkey system with no exclusions.

2.5.3. Provide a complete and integrated CCTV system that meet requirements of prescribed regulatory guidance.

2.5.4. Provide components rated for continuous operation.

2.5.5. Vendor must coordinate requirements with the Project Manager(s), Base/Regional Security Personnel, and the Accrediting Official.

2.5.6. Provide electronic equipment that complies with 47 CFR 15 and are suitable for the environment where it will be installed.

2.5.7. Integrate the installed and operating subsystems into the overall CCTV system to detect intrusion, control access, provide CCTV surveillance, provide visual verification, and perform as an entity.

2.5.8. Select system components that conform to the Open Network Video Interface Forum (ONVIF) specification.

2.5.9. Must include a minimum of One (1) Year maintenance with install and in addition to standard warranty as well as Two (2) Option Years for the Platinum Service Agreement.

2.5.10. CCTV system cannot contain Bluetooth/wireless capability.

2.5.11. Provide both supervised and non-supervised DVR monitoring.

2.5.12. Scene illumination must be even across the field of view of the camera, with a maximum light to dark ratio of 8 to 1.

2.5.13. All other power requirements will be supplied by the vendor.

2.5.14. Any conduit not shown on drawings will be covered by vendor.

2.5.15. Full and complete shop drawings which show all components installed/connected to include overall system schematics, control zones and coverage areas.

2.5.16. Vendor must provide materials, training, software and OEM manuals. Describe the functions of all software in the software manual.

2.5.17. Provide compatible UL listed CCTV components to provide visual assessment of alarms upon operator selection. Otherwise, the subsystem is to continuously display the coverage area.

2.5.18. Display alphanumeric camera location ID on all monitors.

2.5.19. The scene from each camera must appear clear, crisp, and stable on the respective monitor during both daytime and nighttime operation.

2.5.20. CCTV system must be analog based but provide 1080P HD video similar to an IP based camera.

2.5.21. DVR included to act as the “multiplexer” for viewing to monitors on 1st floor (room 102/Building Manager) and 2nd floor (room 206/Secretary).

2.5.22. Provide component equipment that minimizes both preventive and corrective maintenance.

2.5.23. Provide components from a single manufacturer or justify mixing manufacturer components and demonstrate compatibility in submittal information.

2.5.24. Designer will provide drawings of the lens field of view labeled with the correct lens focal length for each camera, or a table that references the camera location and the required lens focal length.

2.5.25. Growth Capability – Provide capability for modular CCTV expansion of inputs, outputs, card readers, and remote control stations with minimal equipment modification. Software must be able to handle design requirements plus 25 percent spare capacity. Growth capability is not to be limited by the provided products.

2.5.26. Hazardous Locations – When located in areas where fire or explosion hazards exist, provide system components rated and installed according to Chapter 5 of NFPA 70.

2.5.27. Network Certification – Coordinate Network Certification with Government's cybersecurity requirements and interpretations. Certify all Platform Information Technology (PIT) in accordance with DODI 8500.01 and the individual service implementation policy.

2.5.28. Maintainability – Provide components that can be maintained using commercially available tools and equipment. Arrange and assemble components to be readily accessible to maintenance personnel without compromising system defeat resistance and with no degradation in tamper protection, structural integrity, EMI or RFI attenuation, or line supervision after maintenance when it is performed in accordance with manufacturer's instructions.

2.5.29. Availability – Provide components rated for continuous operation. Provide solid-state electronic components mounted on printed circuit boards, conforming to UL 796.

Provide boards that are plug-in, quick-disconnect type. Do not impede maintenance with densely packed circuitry. Provide power-dissipating components with safety margins of not less than 25 percent with respect to dissipation ratings, maximum voltages, and current-carrying capacity. Provide solid-state type or hermetically sealed electromechanical type light duty relays and similar switching devices.

2.5.30. Fail-Safe Capability – Provide fail-safe capability in critical elements of the ESS including, but not be limited to, the capability to monitor communication link integrity and to provide self-test. Provide fault annunciation when diminished functional capabilities are detected. Annunciate fail-safe alarms to clearly distinguish from other types of alarms.

2.5.31. Line Supervision – Provide the same geographic resolution for fault isolation at the systems level as provided for intrusion detection. Provide either a static or dynamic system with active mode for line supervision of communication links of the system.

2.5.32. The static system must represent "no-alarm" always by the same signal, which is different than the originally transmitted signal.

2.5.33. The dynamic system must represent "no-alarm" with a signal which continually changes with time.

2.5.34. Power Loss Detection

2.5.35. Verify if the Uninterruptible Power Supply (UPS) is detecting the loss of power to the critical component.

2.5.36. Detect AC and DC power loss and generate an alarm when a critical component of the system experiences temporary or permanent loss of power.

2.5.37. Annunciate the alarm in the facility and the Security Command Center to clearly identify the component experiencing power loss.

2.5.38. Controls and Designations – Provide controls and designations as specified in NEMA

ICS 1.

2.5.39. Special Test Equipment – Provide all special test equipment, special hardware, software, tools, and programming or initialization equipment needed to start or maintain any part of the system and its components. Special test equipment is defined as any test equipment not normally used by average customer.

2.5.40. Electromagnetic Interference (EMI) – Configure and provide ESS components employing electromagnetic radiation constructed to provide minimal vulnerability to electronic countermeasures.

2.5.41. Electromagnetic Radiation (EMR) – Provide only ESS communication components which are FCC licensed and approved. Provide system components which are electromagnetically compatible.

2.5.42. Interchangeability – Use off-the-shelf components which are physically, electrically, and functionally interchangeable with equivalent components as complete items. Equivalent, replacement components must not require new or other component modification. Do not use custom designed or one-of-a-kind items. Interchangeable components or modules must not require trial and error matching in order to meet integrated system requirements, system accuracy, or restore complete system functionality.

3. MAINTENANCE SERVICES. The contractor shall perform quarterly inspections of all ACS and CCTV assets.

3.1. The contractor shall perform preventive maintenance during each quarterly inspection to ensure reliable and continuous secure operation. The maintenance work shall be in accordance with commercial practices or manufacturer’s specifications, if available, and shall be intended to maintain the security systems in effective and reliable operating condition until the next scheduled maintenance.

3.2. The contractor shall prepare and submit a written report within two-business days of the quarterly inspection. The report shall identify each ACS and CCTV asset, the location, maintenance work performed, repairs needed, date of inspection, name of inspector, and overall condition of the security system. If repairs require work considered over and above routine maintenance work, the contractor shall notify the Government QA for appropriate decision and action.

4. REPAIR SERVICE CALLS.

4.1. Routine Calls. The contracting officer or his designated representative will notify the contractor of repairs to be made from the inspection report or service call. The contractor shall report to the work location, survey the repair, and provide to base contracting an estimated time to repair and cost of repairs not covered in the basic service contract. The contractor shall commence repair work after notification from the contracting office. All repair work shall be in accordance with normal commercial practices using parts specified by the system proprietor/manufacturer or items of equal or better quality. Downtime of the security system will be kept to an absolute minimum. The contractor must notify the customer of all projected downtime and estimated time for repair. The contractor shall prepare and submit a written report within two business days after the routine repairs are completed. The report shall include the date and time of the service call, the location of the repaired ESS assets, the repairs performed, and the name of the technician performing the repairs.

4.2. Emergency Calls. The contractor shall respond to emergency repair calls within four (4) hours after notification during normal business hours and within two (2) hours after notification at times other than normal business hours. The contractor shall prepare and submit a written report within two (2) business days after the emergency repair. The report shall include the date and time of the service call, the location of the repaired ESS assets, the repairs performed, and the name of the technician performing the repairs.

5. GENERAL REQUIREMENTS FOR SERVICE DELIVERY SUMMARY.

Performance Objective SOW Para Performance Threshold Installation of ACS and CCTV.

Complete and integrated ACS and CCTV system that meet requirements of prescribed regulatory guidance.

2.3., 2.4.3., 2.4.4., 2.5.2., 2.5.3.

Turnkey system with no exclusions.

Perform Preventive Maintenance.

ACS and CCTV system are fully operational.

2.3., 2.4.3., 2.4.4., 2.5.2., 2.5.3.

100% of access controls and television monitoring systems are operational at all times.

Quarterly System Inspections.

ACS and CCTV systems verified fully operational.

3.1., 3.2. Inspections are done within two

(2) work days of end of each quarter.

Service Call Repairs.

Repairs are made in a timely manner.

Customer is informed of expected repair time. Response and repair is made within the specified time.

4.1., 4.2. Response to and repairs of service calls are timely 95% of the time.

Submit Maintenance and Repair Reports.

Accurate and thorough reports are delivered within two business days.

4.1., 4.2. 95% of all reports are timely and accurate.

6. GOVERNMENT FURNISHED PROPERTY AND SERVICES. NONE

7. GENERAL INFORMATION.

7.1. QUALITY CONTROL. Contractor shall develop and maintain a quality program to ensure maintenance and repair services are performed in accordance with ICD/ICS 705 Version 1.4 (“Technical Specifications for Construction and Management of Sensitive Compartmented Information Facilities”), UL 2050 (“National Industrial Security Systems for the Protection of Classified Material”), UFC 4-021-02 (“Electronic Security Systems”), and Air Force Instruction/AFI 31-401 (“Department of the Air Force Information Security Program” and other applicable standards and codes. The contractor shall develop and implement procedures to identify and prevent defective services from recurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 5, Service Delivery Summary. The government evaluator must have a specific quality control inspector to notify in case of customer complaints.

7.2. QUALITY ASSURANCE. The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

7.3. GOVERNMENT REMEDIES. The contracting officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items (May 1997), for contractor’s failure to correct nonconforming services.

7.4. HOURS OF OPERATION. 0730 – 1530.

7.5. SECURITY REQUIREMENTS.

7.5.1. This clause applies to the extent that this contract involves access to information classified

“FOUO.”

7.5.2. The Contractor shall comply with (1) the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M); and (2) any revisions to that manual, notice of which has been furnished to the Contractor.

7.5.3. If, subsequent to the date of this contract, the security classification or security requirements under this contract are changed by the Government and if the changes cause an increase or decrease in security costs or otherwise affect any other term or condition of this contract, the contract shall be subject to an equitable adjustment as if the changes were directed under the Changes clause of this contract.

7.5.4. The Contractor shall be responsible for furnishing to each employee and for requiring each employee engaged on the work to display such identification as may be approved and directed by the Contracting Officer. All prescribed identification shall immediately be delivered to the Contracting Officer, for cancellation upon the release of any employee. When required by the Contracting Officer, the Contractor shall obtain and submit fingerprints of all persons employed or to be employed on the project.

7.5.5. All contractors and their employees that require access to any Eglin Air Force Base property will be required to obtain a picture ID from the Base Pass and ID Office, and wear the ID at all times. Eglin has implemented a requirement for background checks for all contractors and their employees to obtain Base Passes.

7.5.6. The prime contractor will be required to submit a memorandum of personnel indicating days and hours of access, last 4 digits of their social security number, date of birth, driver's license number and state to the COR. This must be accomplished a minimum of thirty (30) calendar days before access is required. No SSNs shall be submitted through unencrypted email. This process will take a full 7 (seven) days and cannot be expedited in any manner.

7.5.7. Concurrently, the contractor will submit the Eglin Air Force Base Access Affidavit to Base Security at the east gate (Valparaiso/Niceville gate) and to the Base Contracting Office. All paperwork turned into the east gate needs to be placed in an envelope/folder with the company name, point of contact/number and date of submission. If it is not possible to hand carry, mail to:

96 Security Forces Squadron, Building 272 Attn: Pass and Registration Eglin AFB FL 32542

Individuals must submit social security number or work permit number and have a photo ID to pick up the badge. Note: These procedures are subject to change at the directive of the 96th Security Forces Squadron.

7.6. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT

COMMANDER. IAW DODI 3020.37 and AFI 10-703 (para 2.5.20), 68 EWS is required to “operate 24-hour Emergency RCs in support of contingencies and combat operations or as directed by MAJCOMs or the theater commanders. (T-1)”

7.7. SPECIAL QUALIFICATIONS. Contractor personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements in maintenance of access control systems and closed circuit televisions.

7.7.1. Technical work associated with electrical systems to include Access Control Systems and Closed Circuit Televisions must be performed by an engineering technician certified by the Inter-National Electrical Testing Association (NETA) or the National Institute for Certification in Engineering Technologies (NICET) with five years of experience inspecting, testing, and calibrating electrical distribution and generation equipment, systems, and devices.

7.8. JOINT OCCUPANCY. The Contractor is hereby made aware that Joint Occupancy will be required for 90 calendar days prior to the construction completion date to allow the installation of the following Government Furnished/Government Installed (GFGI) systems and equipment by Base personnel and other Contractors; intrusion detection system (IDS), access control system (ACS), and CCTV system. Contractor shall cooperate to enable the GFGI work to be installed during the construction contract duration.

7.9. CONTRACTOR RESPONSIBILITY. The contractor is responsible for all other power requirements not shown on drawings and will be supplied by the vendor. In addition, any conduit/wiring not shown on drawings will be covered by contractor. In order to ensure quality, the Contractor shall develop a Quality Control Plan in order to allow the Government to monitor the Contractor's progress and review his work.

7.10. CONTRACT DRAWINGS, MAPS AND SPECIFICATIONS.

7.10.1. The Contractor will furnish on CD ROM/DVD one electronic set of: a reproducible set of the advertised solicitation, including contract clauses, plans, and specifications; solicitation drawing and model file(s); and all amendments. The work shall conform to the specifications and the contract drawings listed in the technical provisions. The solicitation drawings serve as the Contract Documents that such functions shall be based upon.

7.10.2. Omissions from the drawings or specifications, the mis-description of details of work which are manifestly necessary to carry out the intent of the drawings and specifications which are customarily performed shall not relieve the Contractor from performing such omitted or mis-described details of the work but they shall be performed as if fully and correctly set forth and described in the drawings and specifications.

7.10.3. The Contractor shall check all drawings furnished him immediately upon their receipt and shall promptly notify the Contracting Officer's Representative of any discrepancies. The Contractor shall compare all drawings and verify the figures before laying out the work and will be responsible for any errors which might have been avoided thereby.

7.10.4. Shop Drawings shall be printed or scanned to Portable Document Format (PDF) files of a size suitable for emailing. Files shall be named in accordance with the Unified Guide Specification (UFGS) numbering system. All information including drawings, manufacturer's data, catalog cut sheets, and calculations output from computer program software shall be printed or scanned to be clearly legible, and capable of being reproduced using a standard desktop or office printer. Manufacturer's data, catalog cut sheets, and calculations output from computer program software shall be configured to print to 8 ½" x 11" paper. Scaled drawings shall be configured to print half-size to 11" x 17". The scale for drawings generated from floor plans shall be no less than 1/8" per foot (1/16" per foot when printed half-size).

STATEMENT OF WORK