SOW Uniform Dry Cleaning.pdf

STATEMENT OF WORK

DRY CLEANING SERVICE

OHIO WESTERN RESERVE NATIONAL CEMETERY

1. GENERAL INFORMATION:

(a) This is a service-based contract for dry cleaning service needs at Ohio Western Reserve National Cemetery, 10175 Rawiga Rd, Seville, OH 44273 and hereafter referred to as “cemetery”. The overall responsibility of the Contractor is to provide dry cleaning services and delivery, which are required to maintain a professional appearance of Cemetery personnel.

(b) The Government reserves the right to add line items related to cemetery uniforms. The Government will do so via a modification to the contract and statement of work after obtaining fair and reasonable pricing from the contractor.

2. THE NATIONAL CEMETERY ADMINISTRATION MISSION:

The National Cemetery Administration honors veterans with a final resting place and lasting memorial that commemorate their service to our Nation. The standards for management, maintenance, appearance and operational procedures performed by the Contractor have been established by the National Cemetery Administration to reflect this Nations’ concern and respect for those interred there. Further, each National Cemetery is to be maintained as a National Shrine. A National Shrine is defined as a place of honor and memory that declares to the visitor/family who views it as a majestic setting, offering a sense of serenity, historic sacrifice and nobility of purpose. The National Cemetery is a beautiful and awe-inspiring tribute to those who gave much to preserve our Nation’s freedom and way of life.

3. CONTRACT OBJECTIVES:

(a) The period of performance shall begin at the date of award and through the remaining fiscal year with four renewal option years, dependent on the availability of funds.

(b) The contractor shall furnish all labor, supervision, professional expertise, vehicles, equipment, and services necessary to ensure dry cleaning is performed in a manner that shall meet or exceed the requirements to maintain a clean, neat, professional appearance of Cemetery Representative uniforms.

4. DESCRIPTION OF SERVICES:

(a) The Contractor shall furnish weekly dry-cleaning services for 3 full-time and one part-time Cemetery Representative. Garments shall be professionally cleaned and inspected with two-day turnaround. Contractor shall provide weekly pick-up and delivery.

(b) This is an indefinite-quantity contract for the services specified and effective for the period stated in the Schedule. This contract provides for an indefinite quantity of services within stated limits, to be furnished during the contract period. The quantities of services specified in the Schedule are estimates only.

(c) The aforementioned briefly describes the services involved. All services described in the work statement, including technical specifications, schedules, addenda, clauses, terms and conditions of the contract shall form the complete scope of work.

TABLE I

The following table provides the description of services requested and indicates the estimated quantity of each item Item No.

Description of Service

Unit Estimated Quantity

001 Delivery and Pick-Up Annual 52 002 Ties Annual 104 003 Shirt, No Starch Annual 520 004 Blouse Annual 936 005 Blazer Annual 208 006 Winter Coats Annual 4 007 Alterations (Pant Hem) Annual 30

5. GENERAL REQUIREMENTS

(a) Contractor shall furnish dry cleaning services and delivery for Cemetery Representative uniforms at the Ohio Western Reserve National Cemetery as specified herein.

(b) All deliveries shall be performed during normal cemetery hours of operation (7:30am

- 4:00pm local time / Monday thru Friday - excluding Federal Holidays). Work performed outside of normal work hours will be at the discretion and approval of the VA Contracting Officer's Representative (COR).

(c) The Contractor shall submit a monthly invoice electronically in arrears for all services rendered. Prior to certification of payment, invoices will be verified by the COR and Cemetery Budget Technician for accuracy submitted by the Contractor for the billing period.

(a) Federal Holidays: All work required under this contract will be performed during normal cemetery hours of operation. With the exception of Memorial Day and Veterans Day, work is normally not conducted on Federal holidays. The following is a list of all Federal holidays:

New Year's Day Martin Luther King's Birthday President's Day Memorial Day Fourth of July

Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

6. INSPECTION & MONITORING PROCEDURES

(a) The COR will inspect all uniforms submitted by the Contractor for acceptance.

(b) The Government reserves the right to reject any uniform that does not meet contract specifications. Uniforms rejected by the COR will be re-serviced without cost to the Government, within three (3) business days.

7. CONTRACTOR RESPONSIBILITIES

(a) The government expects the Contractor to provide clean uniforms on a weekly basis throughout all weather conditions and to apply additional labor and equipment as necessary to meet weekly delivery dates.

(b) The Contractor is responsible for taking all precautions to prevent damage to the cemetery uniforms.

(c) The Contractor shall possess and maintain all necessary insurance, licenses and permits required for contract performance. Contractor is responsible for any injury to himself/herself, his/her employees, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by his/her employees fault or negligence, and shall maintain personal liability and property damage insurance having coverage for a limit as required by the laws of the State of Ohio.

8. STANDARDS OF EMPLOYEE CONDUCT

(a) Contractor and Contractor personnel are required to adhere to the following standards of dress and conduct while performing work in the Ohio Western Reserve National Cemetery.

a. Clothing shall be presentable and suitable to the work while maintaining proper appearance and decorum indicative for a National Shrine. Uniform shirts and hats are preferred. Clothing shall be clean and cleanliness and personal hygiene are imperative. T a n k tops as outer garments are prohibited.

b. Shall not engage in loud or boisterous behavior or use profane or abusive language and show proper reverence during committal services.

c. Shall not eat or drink beverages except water or non-alcoholic drinks while in the work area or in site of committal shelter during a service. Use of intoxicating beverages and/or drugs is strictly prohibited.

d. Smoking is not permitted in any buildings with the Ohio Western Reserve

National Cemetery. This restriction includes offices, restrooms, stairwells, entrances, exits or any other public area.

9. PARKING AND VA REGULATIONS

a. Contractor employees may park vehicles in the area designated for parking by the

COR. It is the responsibility of the Contractor to ensure his employees park in the appropriate designated parking areas.

b. Prohibited items include but are not limited to:

1) Firearms (either openly or concealed), explosives or other dangerous or deadly weapons of any kind;

2) Explosive materials such as blasting caps or similar items;

3) All forms of illegal drugs

b. Use of Cemetery Facilities: The Government shall not be responsible for any loss, damage, or theft of Contractor items, nor shall free telephone service be provided.