SOW - Turbo Note Extension_Special Notice.docx

STATEMENT OF WORK

Contract Title: Turbo Note Extension Caverly/Avicenna Background: The VA Ann Arbor Healthcare system has a need for an extension to the existing Avicenna Turbo Note web-based application. The upgraded Turbo Note is considered a Derivative Work under license VA ID #2016-186 and is created by the developer and exclusive licensee of the source code and related Know How covering the MedRec Tool and its various modules including Turbo Note.

Scope: The scope of work is to provide support for the implementation of the upgraded Turbo Note at multiple VA sites utilizing Turbo Note. The contractor has provided a software tool that includes a chart review, activity tracker, patient assessments, and an algorithm for program recommendations. The contractor will install the new extension including implementation, setup, data transfer, training, and post-installation support. These elements have already been developed and tested by the VAAAHS PACT Demo Lab. The contractor will be responsible for the programming, interface with EMR, and installation.

Specific Tasks & Deliverables:

TASK:

Development

1. Contractor will meet weekly with VAAAHS staff and maintain email contact as needed between meetings with project staff regarding project status.

2. Contractor will upgrade the current Turbo Note and will include users’ input to improve functionality. The system will give the VA the capability of adding and changing fields in the future. The system includes the following:

a. a backend database (e.g. Structured Query Language (SQL))

b. retrievable patient data via VA electronic medical records (EMR; e.g., VistA) via an EMR data interface that automatically populates patient information within the Turbo Note for defined patient populations

c. patient tracker*

d. decision tree for screening recommendations*

TASK:

II. Initial Installation, Report Development, Testing and Training

· Coordinate planning and implementation of the new tool on a production server.

· Setup initial access to administrative users.

· Train VA project team on the new system.

· Test the new system to assure that it is functioning as intended and producing accurate reports based on input. Any errors or suboptimal issues identified during testing will be addressed by the contractor.

· Ensure patient data transfer.

· Based on internal testing and project team feedback, the contractor will work directly with the project team staff to identify and correct any problems with the system and correct any errors with the installation.

TASK:

III. Post-Installation Support:

· Provide support for one (1) year after installation. Initial contact will be via email or telephone. If issue cannot be resolved remotely, on-site assistance will be provided.

· First year support includes:

· Fixing any bug discovered through the usage of the application

· Small changes (up to 25 hours of development)

· *Additional reports (up to 10 hours of development)

Contractor Requirements: As indicated in the tasks above, the VA Project team will be trained on the new software application and given the proper knowledge after the software is installed, but no apparent accreditation is needed.

Period of Performance: Base year, plus 3 one-year option periods.

Place of Performance: Government sites Contract Type: Firm Fixed Price.

Security Requirements: Security requirements apply. The application/software and personnel will be trained on and have access to VA sensitive information.