SOW--SURFOR HSI--27JAN25.docx

Statement of Work For

COMMANDER, NAVAL SURFACE FORCE PACIFIC

Human Systems Integration Subject Matter Expert

1.0 Background:

1.1 Commander Naval Surface Force, U.S. Pacific Fleet (CNSP) is in need of a Subject Matter Expert (SME) in the area of Human Systems Integration. (HSI) is a robust process by which to design and develop systems that effectively and affordably integrate human capabilities and limitations. It includes humans, in their different roles in the system (as operator, maintainer, trainer, designer, etc.). Systems including hardware, software, and processes (including the acquisition process and the design process), and the integration of all of these elements to optimize the performance and safety of the whole. Domains of HSI include human factors engineering, manpower, personnel, training, safety & occupational health, habitability, and force protection and survivability. According to OPNAVINST 5310.23A and 1500.76D, and NAVSEAINST 3900.8A, HSI should be included as an integral part of a total system approach to systems development and acquisition. This individual will represent the SURFPAC Staff in the execution of duties related to Human Systems Integration.

1.2 As the Human Systems Integration (SME), the incumbent will be the principal advisor to the Assistant Chief of Staff for Force Improvement (FIO) regarding the optimization of human well-being and overall system performance, applying theory, principles, and data regarding the relationship between humans and respective technology.

2.0 Scope of Work

2.1. Contacts are with up to the Flag/SES/senior staff level within the Type Commander (TYCOM), Fleet/Naval Safety Offices, Afloat Training Groups, Surface Warfare Schools Command SWSC (SWSC), Naval Safety Center, NAVSEA and other systems commands, other TYCOMs, and other Federal agencies as required. Meetings take place in both formal and moderately unstructured settings.

3.0 Place of Performance and POCs:

3.1 Place of Performance: Headquarters Commander, Naval Surface Force, Pacific, Naval Amphibious Base, Coronado, CA.

3.2 POC: Mr. Marcus Speckhahn Phone: 619-437-5340 Email: marcus.m.speckhahn.civ@us.navy.mil.

3.3 Travel. 25% to include conferences and working groups in Norfolk, Washington, D.C. fleet concentration areas such as Hawaii, Japan, and Bremerton, and possibly underway time on warships for short periods.

3.4. The Contractor shall be responsible for making all needed arrangements for its personnel. This includes medical examinations; immunizations; passports, visas, Synchronized Pre-Deployment Operational Tracker (SPOT) training and data input, etc. and security clearances. If any work will take place on a U.S. Navy vessel, the Contractor personnel shall comply with all current badging and security procedures required for gaining access to the Government site and vessel. Authorization to visit the vessel shall be obtained prior to travel. Contract Personnel may require a theatre clearance and a country clearance for OCONUS locations. All travel shall be in accordance with the DoD Foreign Clearance Guide. Contractor personnel shall support the projected travel in support of government requirements to the following various locations. Bremerton Washington, Sasebo and Yokosuka Japan, Pearl Harbor Hawaii.

Anti-Terrorism/Force Protection (AT/FP) briefings are required for all personnel (Military, DOD Civilian, and Contractor) per OPNAVINST f3300.53c. Contractor employees must receive the AT/FP briefing annually.

4.0 Applicable Documents: None.

5.0 Tasks: The Contractor shall perform and/or provide the following:

5.1 The Contractor shall conduct analysis through the perspective of human systems integration (HSI) on the various hardware and software systems used by personnel assigned to Commander, Naval Surface Force (CNSF) vessels. This analysis shall identify and provide programmatic enhancement and support recommendations for CNSF host application software and hardware systems during operational tasking (peacetime and elevated conflict) to also include the training environments used by CNSF assigned personnel. Efforts will also assess the impact of HSI issues on human performance in a team environment during daily operations.

5.2 The Contractor shall provide input and Human Factors Oversight Counsel (HFOC) regarding the establishment and implementation human factors measures, analysis, and team/individual performance improvement, with an emphasis on training.

5.3 The Contractor shall participate in a collaborative environment with the Human Factors Engineer (HFE) to present best practices, accept, and adopt best practices from other warfighting, industry and academic communities.

5.4 The Contractor shall identify and mitigate potential mishap precursors before the mishap event, and simultaneously develop measures, methods, and analysis that mitigate the severity of the mishap event, if it occurs. This includes in situ observations, policy recommendations, programmatic adjustments, tactical and strategic risk planning inputs based in analysis, as well as full integration into fleet operations. Policy, measures, analysis methods, and mitigations developed will impact operational safety throughout the Surface Force, and potentially affect other warfighting communities.

5.5 Serve as an expert professional applying fundamental principles and theoretical concepts from psychology disciplines to human and organizational performance, decision making, training, engineering, and human/system integration. The Contractor provides the means, methods, and analysis that can lead to reduction in the operational mishap rate, in terms of both personal injuries and losses of life and damage and loss of equipment and systems employed across CNSF in a measurable fashion. This will be accomplished by participating in working groups and discussions involving all domains of Human Systems Integration (manning, manpower, training, safety, Human Factors, survivability, and habitability) and coordinating with subject matter experts in NAVSEA and PEO IWS, as well as the NAVSEA Warfare Centers. It will also include support for research, fleet testing, and system evaluations using applicable HSI references and documentation, and the preparation of reports to support decision makers at the Flag level.

5.6 The Contractor shall provide collaborative input to the HFOC who will serve as the human factors intermediary to the Naval Safety Command and other organizations, ensuring that policy inputs are coordinated with Fleet Commanders where necessary. Per the Comprehensive Review and other Navy-wide efforts, the following initiatives are central to the performance of this position: Crew Endurance, System Design Improvements.

5.7 The Contractor shall determine gaps and shortfalls in U.S. Fleet operational safety operations and human performance measures/methods and submit reports to the Force Integration Officer.

5.8 The Contractor shall meet collaboratively with ACOS and NAVSEA/PEO IWS experts to develop the systems that will become the approach to recognize and effectively deal with expected human factors.

5.9 The Contractor shall identify disincentives and barriers to free and open communication of information within teams and throughout the operating forces and provide recommendations to eliminate identified barriers.

5.10 The Contractor shall conduct analysis of shipboard and other organizations’ responsibilities, functions, policies, and processes that support operational safety in human factors terms to the Force Improvement Officer..

5.11 The Contractor shall identify gaps in resource requirements relative to an overarching HSI approach to operational safety and its implementation across operating Forces in the Program Objective Memorandum (POM) process. The Contractor shall share identified gaps with other TYCOMS and identify common elements that can be applied to the framework for HSI (all domains) approach to operational safety.

5.12 The Contractor shall provide recommendations regarding the establishment of a foundation of operational excellence in human system interface and human factors performance across Fleet operations, with a specific focus on training. This will deter miscommunication, ensure specificity, continuously evaluate risk, and standardize approaches to identify and manage mishap precursor.

5.13 The Contractor shall provide collaborative input to the HFOC regarding the Force Human Systems Interface applied in surface ship operational, training and maintenance phases.

5.14 The Contractor shall identify a qualitative, results-oriented approach to analyze human system interfaces throughout the fleet’s operational and training environments, in conjunction with current human factors analysis and submit reports to the Force Improvement Officer.

5.15 The Contractor shall provide authoritative professional and technical recommendations in the development of new and applied theory in Human Systems Interface Engineering, measures of performance, and operational risk analysis and submit reports to the Force Improvement Officer

6.0 Hours of Operation:

6.1 Normal workdays (40 hours per week) for a period of contract award.

7.0 U.S. Federal Holidays: The following is a list of U.S. Government holidays. If the holiday falls on a Saturday, the proceeding Friday is observed as the holiday; if the holiday falls on a Sunday, the following Monday is observed as the holiday.

Recognized Holidays: The contractor is not required to perform services on the following holidays:

· New Year's Day

· Martin Luther King Jr.'s Birthday

· President's Day

· Memorial Day

· Juneteenth

· Independence Day

· Labor Day

· Columbus Day

· Veteran's Day

· Thanksgiving Day

· Christmas Day

8.0 Travel and Base Access Requirements

8.1 Base access is required.

9.0 Period of Performance: Base Year: 10 FEB 2025—9 FEB 2026, Option 1 10 FEB 2026—9 AUG 2027

10.0 Physical Security: Incumbent will receive custody of one Navy laptop computer compatible with Flankspeed and NMCI.

11.0 Requirements; Knowledge Required by the Position

11.1 This position requires a PhD-level education in Organizational/Industrial Psychology, Human Systems Integration, Human Factors or related field, emphasizing mental workload, decision-making, skilled performance, human reliability, training, organizational structures/policies/processes, communication, crew resource management, and teamwork. A Masters level education and relevant expertise is also acceptable.

11.2 Professional knowledge of techniques, concepts and procedures applied by psychologists applying fundamental principles and theoretical concepts from psychology disciplines to human and organizational performance, decision making, training, engineering, and human/system integration to pursue and coordinate program activities.

11.3 Mastery level knowledge in the establishment of operating systems or training requirements to ensure optimized human systems interfaces where established guidelines and methodologies are inappropriate or do not exist.

11.4 Expert knowledge in preparing reports or presentations summarizing results or conclusions of human systems integration and human factors assessments, such as testing, investigation, or validation procedures.

11.5 Expert level skill in human factors topics such as advanced user-interface technology development or the role of human users in automated or autonomous sub-systems in advance combat and navigation systems.

11.6 Knowledge in the review, analysis and integration of human factors requirements into operational hardware and software systems.

11.7 Skill and experience in conducting research to evaluate potential solutions related to changes in equipment design, procedures, manpower, personnel, or training.

11.8 Skill and experience in the review and analysis of training delivery modality and effective training methodology recommendation and implementation based on operational and environmental human factors.

11.9 Ability to conduct interviews or surveys of users, watch standers or customers to collect information on topics such as requirements, needs, fatigue, ergonomics, or interfaces. Ability to collect data through direct, indirect and remote observation of work activities or procedures, and/or witnessing the conduct of tests and evolutions to include combat and navigation assessment team support.

11.10 Experience with applying modeling or quantitative analysis to forecast events, such as human decisions or behaviors, the structure or processes of organizations, or the attitudes or actions of human groups.

11.11 Experience with the International Standard of Organization for the Ergonomic Design of Control Centers and Human Machine Interfaces for Process Automation Systems.

11.12 Ability to evaluate human work systems, using human factors engineering and ergonomic principles to optimize usability, cost, quality, safety, or performance.

11.13 Strong communications and briefing skills.

11.14 Knowledge and skill required to use advanced computer analysis software and varied databases effectively.

11.15 Must be able to obtain and maintain a Secret Security Clearance.

12.0 Deliverables: The following deliverables are required under this PWS:

12.1 A quarterly report of activities and accomplishments to include: briefings, significant technical reports, attendance at major meetings, projects in execution.

12.2 A quarterly summary of any barriers encountered or tools required to accomplish assigned tasks.

12.3 Technical reports, briefs, or research products as assigned.