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This document is a Statement of Work (SOW) for the preventive maintenance and phone support services necessary to maintain the STERRAD 100NX sterilizer equipment at the U.S. Naval Hospital Okinawa in Japan.

The SOW outlines the period of performance, which includes a base year and four option years. It details the preventive maintenance program, which requires two on-site full service visits annually, as well as emergency and corrective maintenance services not to exceed 24 times per year. The contractor must provide 24/7 phone support and use only OEM-authorized personnel and parts. The SOW also covers reporting requirements, maintenance costs, and procedures for invoicing. The government's Point of Contact for Biomedical Repair is provided.

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STATEMENT OF WORK

PREVENTIVE MAINTENANCE SERVICE

OF GAS PLASMA STERILIZER EQUIPMENT

AT U.S. NAVAL HOSPITAL

OKINAWA CAMP FOSTER, OKINAWA, JAPAN

1. DESCRIPTION OF REQUIREMENT:

The requirement is for the preventive maintenance and phone support services necessary to maintain the sterilizer equipment listed below.

Department Name Nomenclature Model Manufacturer Serial # ECN Main Operating Sterilizer ST100NX ASP 1041120118 117068 Room Plasma

Main Operating Sterilizer ST100NX ASP 1041120119 117069 Room Plasma

Note: Advanced Sterilization Products (ASP)

2. PLACE OF PERFORMANCE:

U.S. Naval Hospital Okinawa (USNHO) Building 960 Camp Foster Okinawa, Japan.

Main Operating Room

3. PERIOD OF PERFORMANCE:

Base Year: 25 Sep 2024 – 24 Sep 2025 Option Year 1: 25 Sep 2025 – 24 Sep 2026 Option Year 2: 25 Sep 2026 – 24 Sep 2027 Option Year 3: 25 Sep 2027 – 24 Sep 2028 Option Year 4: 25 Sep 2028 – 24 Sep 2029

4. PREVENTIVE MAINTENANCE (PM) PROGRAM:

The Contractor shall perform the preventive maintenance (PM) services in accordance with the OEM’s PM checklists for STERRAD 100NX. Full services shall be performed on site two times annually during the performance period with mutually agreed upon schedule between the Contractor and USNH Okinawa, preferably in February and August.

Only Biomedical Repair personnel are authorized to coordinate and schedule PM service. Such service shall include but not limited to, technical inspection, adjustment, cleaning, and replacement of parts and other services to keep the equipment in good working condition. The Contractor shall perform emergency services, corrective maintenance and phone service support in accordance with the manufacturer’s instructions. The emergency and corrective maintenance services shall not exceed twenty-four (24) times per contract year. Phone service support shall be unlimited and provided 24/7. Given the need for in-person and 24/7 support, the service provider’s location must be as close to USNH Okinawa as possible. Emergency services will not be available during local Japanese holidays. Any service and parts not covered in this contract will be processed through a separate action.

REPLACEMENT PARTS:

The Contractor shall recommend replacement parts.

PM services do not include:

1. Maintenance/repair for equipment/system stated other than in section #1.

2. Overhaul/renewal of subject equipment.

3. Replacement parts out of scope of normal preventive maintenance.

4. Movement/Removal of equipment

5. Repair caused by inappropriate operation/treatment by the Government

6. Consumable items/consumption parts

5. CONTRACTOR EXPERIENCE/TRAINING:

The Contractor shall provide documentation that the service personnel have received training and experience in repairing and/or maintaining the equipment covered herein.

6. REPORTING TO BIOMEDICAL REPAIR BEFORE AND AFTER SERVICE:

Inspection and acceptance of the preventive maintenance services performed hereunder shall be made by the receiving officer of the requiring activity. The Contractor shall report to the authorized Biomedical Repair personnel prior to and upon completion of each service. Upon completion of the service, the Contractor shall provide a copy of the service slip, signed by the Department Technician, certifying that the service has been performed and that the equipment is functioning at working condition. If the service is performed or completed outside the regular working hours, the Contractor shall present the certified service slip to the Command Duty Officer.

7. SERVICE REPORTS:

All medical equipment service slips in Japanese with English sub-translation must contain the following minimal information:

a. Contract Number

b. Plant Accounting Number of Unit

c. Unit Malfunction Details

d. Recommended replacement Parts Number and Description

e. Details of Preventive Maintenance

f. Service performance date and time

g. Name of Technician

*Must submit by e-mail to the POC listed in section 12 of this SOW.

8. MAINTENANCE COSTS:

Cost of services include labor, within preventive maintenance scope, travel, mileage, and all other related expenses necessary to perform the service without any cost to the Government.

9. DAMAGE TO THE SYSTEM:

The Contractor shall not perform any repairs or maintenance to the unit listed above, if the unit is damaged as a result of the following, and the damage is beyond the control of and without fault or negligence of the contractor:

If the unit is damaged by fire, water, acts of God, and repairs by Government personnel, abuse, any unauthorized alterations or modifications.

For the situations described above, the contractor is authorized to examine and provide the government with an estimated cost of repair. If the required medical Officer authorizes the unit to be repaired, the contractor for the required repair will issue a one-time repair order. Any repairs performed without this authorization and purchase order shall be at the contractor’s own expense.

10. INVOICE:

An invoice must include –

(1) Name and address of the contractor;

(2) Invoice date;

(3) Invoice number;

(4) Contract number, contract line-item number and, if applicable, the order number;

(5) Description, quantity, unit of measure, unit price, and extended price of services performed;

(6) Name and address of official to whom payment is to be sent; “Designated Invoice Office”

(7) Name, title, and phone number of person to be notified in event of defective invoice.

Contractors are encouraged to assign an identification number to each invoice

11. SERVICES PERFORMANCE TIME:

The scheduled preventive maintenance/calibration service shall be performed during regular working hours from 0800 to 1700, Monday through Friday excluding U.S. and Japanese Holidays.

The contractor shall contact two (2) days prior to providing preventive maintenance services.

12. POINT OF CONTACT FOR BIOMEDICAL REPAIR:

CONTRACTOR ADMINISTRATION

***** ATTENTION *****

PROCUREMENT AND CONTRACT ADMINISTRATION POINT OF CONTACT:

The Government points of contact.

Primary:

Secondary:

Service Contract Reporting (SCR)

“Services Contract Reporting (SCR) requirements apply to this contract. The contractor shall report required SCR data fields using the SCR section of the System for Award Management (SAM) at following web address:

https//sam.gov/SAM/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https//sam.gov/SAM/.”

End

Statement of Work

File details come from the government source that posted it. Updated .