SOW_solicitation draft.docx

STATEMENT OF WORK

for North Star Imaging Computed Tomography (CT) Systems Maintenance

1.0 GENERAL

The Naval Surface Warfare Center, Indian Head Division (NSWCIHD) uses four (4) radiographic Computed Tomography (CT) systems manufactured by North Star Imaging, Inc. (NSI) to capture digital radiographs, view digital images, and reconstruct data obtained during CT scans. The NSWCIHD Non-Destructive Evaluation Branch has a requirement for maintenance of three (3) of those four (4) CT Imaging Systems. This maintenance requirement includes periodic maintenance and software updates in addition to repairs and material purchases if necessary.

2.0 SCOPE

The contractor shall provide preventive maintenance and emergency services for three (3) CT Imaging Systems. Those systems are:

X3000 (Bldg 731) – NSI Serial Number 23072151 X5000 (Bldg 286) – NSI Serial Number 23112192 X5000 (Bldg 731) – NSI Serial Number 24012200

It is critical that the system be repaired or serviced, as required, to prevent program work stoppage.

3.0 REQUIREMENTS

3.1 Preventative Maintenance:

Service shall include two (2) on-site service visits, every six (6) months. Software updates shall be provided via download link to address software stability and performance issues as they become arise. A detailed written report shall be provided for each preventative service period. System maintenance shall include, but not limited to:

· Clean, inspect X-Ray Tubes and adjust to manufacturers spec.

· Clean, inspect, set compression and reapply dielectric grease to HV cables.

· Clean, inspect, and lubricate manipulator, to include the ball screws, ball screw pillow blocks, linear bearing rails, and linear bearing blocks.

· Clean coolers, test coolant flows and temperature safety switches, and top off fluids as needed.

· Test and adjust shutter, if applicable.

· Test and adjust Safety Interlocks and Safety Lamps.

· Test power supplies and adjust to factory specifications.

· Inspect for proper cable drape.

· Replace O-rings and service Vacuum System.

· Perform a Radiation Safety Survey with documentation.

· List of recommendations generated upon evaluation of system.

· Unlimited telephone and remote access technical support.

3.2 Emergency Maintenance:

Two (2) additional service visits per system (total of six (6)) such as to address equipment breakdown between preventative maintenance calls shall be included. This service shall be performed on-site and within five (5) working days after notification of equipment breakdown. The six (6) emergency visits shall be transferrable from any machine on this contract to another should any one system require more than two emergency visits in the contract year. A detailed written report shall be provided for each emergency service period.

3.3 Material (Parts and repair components)

Only new standard parts are acceptable for general repairs unless a system is obsolete. If a system is deemed obsolete, repaired components that have been subjected to performance testing to ensure performance as close to new as possible are acceptable, but approval from the government for use is required. A detailed written report shall be provided listing all replacement parts. Defective parts which have been replaced shall become the property of the Contractor. All equipment and/or replacement parts purchased from the contractor shall be installed by the contractor on-site.

4.0 TRAVEL

All work (with the exception of phone support) will be performed on-site at NSWC Indian Head. All travel and associated costs is to be included in this order. All service personnel visiting IHD/NSWC must be US citizens and shall submit visitor and badge request information a minimum of five calendar days in advance, except in cases of emergency repair visits.

5.0 PLACE OF PERFORMANCE

Preventive maintenance and repairs will be taking place at NSWCIHD