SOW Shimadzu FY23.doc

Statement of Work

Background:

The NF/SG Veterans Health System maintains an annual service contracts on the Shimadzu Medical Systems through CMS imaging on Radiology Imaging equipment located throughout the NF/SG Veterans Health System which includes the following sites: VAMC Gainesville and the Tallahassee Healthcare Center.

Objective:

This service contract is for CMS imaging to provide annual preventative maintenance, corrective and emergency repairs on the Shimadzu Imaging equipment located in the diagnostic imaging department. This service contract is to ensure safe and reliable medical equipment while meeting all safety requirements, industry standards and regulations. This shall be completed to ensure maximum uptime with minimal impact on patient care.

Scope of Work:

Scheduled Preventative Maintenance and Emergency repairs are to be conducted to ensure all medical equipment is operating within manufacturer’s specifications, adhering to all safety guidelines and functioning at maximum efficiency. *Note: the service engineers will have service and admin passcodes. These units have patient information on them.

Service Period: January 15, 2023 – January 14, 2024 Malcom Randall VA Medical Center:

1601 SW Archer Rd.

Gainesville, FL 32608

Canon Panel RadSpeed

401C 1448456406

100536 Gainesville

Rm 4

Rm 8

Tallahassee OPC:

2181 East Orange Ave.

Tallahassee, FL 32311

Canon Panel

Canon Panel RadSpeed

401C

70C 1583048005

110069

200924 Tallahassee

RadSpeed Room

G4 Room

Data/Deliverables:

· Shimadzu Radspeed Dual DR X-ray system. Parts and Labor, including Glasstube

· Shimadzu SonialVision G4. Parts and Labor including tubes and panel.

· Extended Canon DR panel parts warranty

· Maintain an uptime commitment 98% for the R/F room

· Urgent repair coverage on all systems unless otherwise noted: 8am-5pm Mon-Fri

· Preventative Maintenance coverage on all systems unless otherwise noted: 8am-5pm Mon-Fri

· Covers all glassware and Image Intensifiers R/F rooms

· Will provide all planned preventative maintenance at PM intervals required by the OEM-Schimadzu

· All parts will be covered under this agreement

· Provide both Clinical and technical telephone support

· Phone response time: 30 minutes

· On-site response time: 4 hours

· Provide operating system software updates

· Provide Remote access and diagnostics

· Software Backups are to be performed whenever system modifications are made

· Written report of all findings and recommendations provided to customer within five business days.

Qualifications/Certifications:

· The contractor shall be technically trained on the Radiology equipment and have the required levels of professional and technical experience to perform the work required by this statement of work. A certificate of Shimadzu technical training completion by the Field Service Engineer may be requested at anytime during the contract.

Safety Regulations:

· All applicable safety regulations shall be observed during all work of this contract.

· The VA Safety Officer shall have full authority to see that the contractor obeys all safety rules and regulations relative to the fulfillment of this contract.

Scheduling and Hours of Work:

· All work in areas involved shall be scheduled with the Biomedical Engineering Support Specialist (or designee) and the staff in the Radiology areas.

· All contractors must first sign in at the Biomedical Engineering Office.