SOW Sensititre Service Contract 2025.pdf
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- Solicitation number
- 1232SA25Q0734
About this file
This Statement of Work (SOW) is for a service contract with the Environmental Microbial and Food Safety Laboratory (EMFSL) for the Sensititre System, an automated antimicrobial susceptibility testing (AST) platform. The contract covers comprehensive maintenance and support for laboratory equipment including the Swin System Computer, ARIS HiQ, Sensititre AIM, Vizion, and Nephelometer. The performance period is from September 30, 2025 to September 29, 2026, with the contractor required to provide 24/7 technical service access, on-site engineer visits within 2 business days of a problem, repair and maintenance services, software/firmware upgrades, annual preventative maintenance, and loaner instruments if needed. Performance measures include 100% compliance for routine maintenance, corrective maintenance within 2 days, and continuous technical support excluding holidays.
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| File | Type | Posted |
|---|---|---|
| Clauses and Provisions 1232SA25Q0734.pdf | ||
| Wage Determination- Beltsville MD.pdf |
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Text version
Statement of Work
Environmental Microbial and Food Safety Laboratory (EMFSL) for
Service Contract for Sensititre System
1.0 BACKGROUND
Scientists in the Environmental Microbial and Food Safety Laboratory (EMFSL) study antimicrobial resistance in foodborne pathogens using antimicrobial susceptibility testing (AST).
Remel Inc’s Sensititre System provides automated AST and has been used in EMFSL laboratories since 2014. The robotic and technical aspects of the equipment require routine and corrective maintenance by the manufacturer.
2.0 PERIOD OF PERFORMANCE
Sept. 30, 2025 to Sept. 29, 2026
3.0 SCOPE OF WORK
EMFSL requires a service contract for one year on the Sensititre System for automated analysis of bacterial resistance (Swin System Computer, ARIS HiQ, Sensititre AIM, Vizion, and Nephelometer).
4.0 PERFORMANCE REQUIREMENTS – Contractor shall provide the following:
• 24/7 access to technical service agents
• On-site visit by a service engineer within at least 2 business days of a problem.
• Repair and maintenance services, including travel and parts.
• Software/firmware upgrades including labor, travel and parts.
• An annual preventative maintenance service including parts and supplies.
• Access to loaner instruments if needed.
5.0 PERFORMANCE MEASURES
Task/Performance Indicator
Standard Acceptable Quality Level
Provide routine maintenance
One annual preventative maintenance inspection
100%
Provide corrective maintenance within 2 days
Corrective maintenance/repair 100%
Phone access to technical service.
24/7 excluding holidays 100%
File details come from the government source that posted it. Updated .