SOW_Schneider APC Full Coverage Agreement.docx

DOCX document 29 KB Posted Oct 2, 2025

Attached to: Brand Name RFQ for Full Coverage Schneider APC Agreement
Solicitation number: N00173-26-Q-1301248783a2
Issued by: Department of the Navy Secretary of the Navy Office of Naval Research

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Written by GovTribe AI · Oct 2, 2025

This document is a comprehensive Statement of Work (SOW) for a full coverage maintenance agreement for Schneider Electric and APC electrical equipment at the Naval Research Laboratory (NRL) in Washington, DC. The contract covers maintenance services for critical infrastructure, including two 500 kW Schneider Electric UPS units, one 80 kW APC UPS, one 40 kW APC UPS, four 266 kVA and two 144 kVA Modular Power Distribution Units, eight APC chilled water In-Row Cooling units, and a Virtual Appliance Activation License for StruxureWare Data Center Expert with 150 nodes.

The one-year contract, with two optional one-year extensions, requires the contractor to provide semi-annual preventative maintenance for cooling units, annual preventative maintenance for UPS equipment, scheduled and unscheduled emergency repair services, and parts replacement. Key service requirements include a 30-minute return call, 24-hour response for non-emergency and 3-hour response for emergency repairs, and comprehensive written service reports within 5 business days of each service visit. The solicitation is a full and open competition issued by the Department of the Navy's Office of Naval Research, with the solicitation number N00173-26-Q-1301248783a2.

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STATEMENT OF WORK

SCHNEIDER ELECTRIC & APC FULL COVERAGE AGREEMENT

1. Introduction The Cyber Operations Division is responsible for maintaining Schneider Electric/APC electrical and In-Row cooling equipment that supports critical infrastructure and systems at the Naval Research Laboratory (NRL) located at 4555 Overlook Ave SW, Washington, DC. The NRL facility at this location has a requirement to obtain a full coverage agreement to provide scheduled repair maintenance, unscheduled emergency repair maintenance, and preventative maintenance for the Schneider Electric and APC equipment listed in this statement of work, increasing the equipment’s reliability and efficiency by minimizing malfunctions and proactively identifying any repairs required to maintain the equipment at the manufacturer’s operating standards.

2. Scope The Contractor shall furnish all parts, labor, transportation, materials and supplies, fluids, lubricants, required to accomplish inspecting, adjusting, calibrating, and repairing the Schneider Electric and APC equipment listed in this statement of work at this NRL facility to include two 500 kW Schneider Electric Galaxy VX Uninterruptible Power Supply (UPS) units with six Lithium-Ion Battery Racks, one 80 kW APC UPS with 64 voltage regulated lead acid (VRLA) batteries, one 40 kW APC UPS with 48 VRLA batteries, four APC 266 kVA Modular Power Distribution Units (PDUs), two APC 144 kVA Modular PDUs, and eight APC chilled water In-Row Cooling (IRC) units. Additionally, the Contractor is responsible for providing one Virtual Appliance Activation License to support StruxureWare Data Center Expert with 150 nodes. All work shall comply with applicable manufacturer operation and maintenance requirements.

The Contractor shall provide full service scheduled non-emergency repair maintenance, to include parts, labor, and transportation, to diagnose, inspect, and/or repair listed Schneider Electric and APC equipment when necessary, during normal business hours, between 8:00 AM and 5:00 PM. The Contractor shall replace any worn and/or damaged parts, fluids, lubricants, components, or equipment not in normal operational condition, including items that have reached the end of their service life or manufacturer recommended lifecycle, with new, fully functional replacement components to ensure continued reliable operation. The Contractor shall replace any failed parts, components, or equipment caused by any mechanical and/or electrical failure. This includes a return call within 30 minutes of the initial service call and a 24-hour response time. Upon completion of each service visit, the Contractor shall provide a written service report within 5 business days that details the service provided, equipment status, and specific recommendations for action if necessary.

The Contractor shall provide full-service unscheduled emergency repair maintenance, to include parts, labor, and transportation, to diagnose, inspect, and/or repair listed Schneider Electric and APC equipment when necessary, during normal business hours, between 8:00 AM and 5:00 PM, and after normal business hours, after 5:00 PM and before 8:00 AM, to include weekends and holidays, at no additional cost to NRL. The Contractor shall replace any worn and/or damaged parts, fluids, lubricants, components, or equipment not in normal operational condition. The Contractor shall replace any failed parts, components, or equipment caused by any electrical and/or mechanical failure. In addition, the Contractor shall provide emergency service repair on a priority basis over non-service contract customers. This includes a return call within 30 minutes of the initial service call and a 3-hour response time during and after normal business hours. Upon completion of each service visit, the Contractor shall provide a written service report within 5 business days that details the service provided, equipment status, and specific recommendations for action if necessary.

The Contractor shall provide semi-annual preventative maintenance in accordance with vendor recommendations two times a year, during the hours of 8:00 AM through 5:00 PM, for all APC In-Row Cooling units listed in this statement of work. Semi-annual preventative maintenance shall include all labor, transportation, equipment, and parts, required to provide maintenance services that include testing and inspection of the units for proper operation, calibration of all sensors, checking operating temperatures and humidity levels, verification of firmware and software updates, and all other services listed in the Description of Service Categories Section in this statement of work and services recommended by the manufacturer that meets or exceeds the manufacturer’s recommendations. The Contractor shall evaluate the results of all tests performed for abnormal or inconsistent performance and either repair the equipment or provide a written service report (with recommendations for repair) that lists any equipment deficiencies discovered while performing the services.

The Contractor shall provide scheduled annual preventative maintenance in accordance with vendor recommendations once a year, during the hours of 8:00 AM through 5:00 PM, for all Schneider Electric and APC UPS equipment, batteries, and PDUs listed in this statement of work. Annual preventative maintenance shall include all labor, transportation, equipment, and parts, required to provide maintenance services that include electrical/mechanical inspection of all power and control wire terminal points, checking voltages and amperages, performance verification of all UPS units under load conditions, cleaning of internal components, and all other services listed in the Description of Service Categories Section in this statement of work and services recommended by the manufacturer that meets or exceeds the manufacturer’s recommendations. The Contractor shall evaluate the results of all tests performed for abnormal or inconsistent performance and either repair the equipment or provide a written service report (with recommendations for repair) that lists any equipment deficiencies discovered while performing the services.

The Contractor shall follow up with a written service report within 5 business days after each service visit. The report shall contain the results of the services performed to include tests, inspections, equipment deficiencies, status of each system, and specific recommendations for action if necessary.

3. Period of Performance The contract will be for a period of one-year, with two one-year optional periods of performance, to include all costs associated with providing preventative maintenance and repair services in accordance with the scope of work.

4. Service Tasks Service tasks will be placed into the following categories:

a. Semi-annual preventative maintenance

i. Includes only APC In-Row Cooling Units

b. Annual preventative maintenance I. Includes only Schneider Electric and APC UPS equipment, batteries, and Power Distribution Units (PDUs)

c. Full service scheduled non-emergency repair maintenance

d. Full service unscheduled emergency repair maintenance

e. Virtual Appliance Activation License for StruxureWare Data Center Expert

5. Description of Service Categories

a. Semi-annual preventative maintenance services shall be performed by Contractor, for all APC In-Row Cooling units, two times a year during the hours of 8:00 AM through 5:00 PM (normal business hours) and must be pre-scheduled and coordinated with NRL Cyber Operations Division Staff.

i. Semi-annual preventative maintenance for all APC In-Row Cooling units includes the following:

· Inspect unit for damage, missing or broken hardware, corrosion, leaks, foreign debris, or abnormal noises.

· Inspect for looseness of all cables and connections.

· Inspect doors, panels, and gaskets.

· Inspect and clean exterior and interior of unit.

· Replace air filters per scheduled maintenance with new air filters, clean reusable filters.

· Check event and alarm logs, investigate logged alarms.

· Measure and record operating temperature and humidity to ensure environment is within manufacturer specified operating conditions and clearances.

· Inspect and replace drive belts.

· Check and lubricate bearings.

· Check motor mounts, pulleys, and set screws.

· Inspect fan blades and coil fins.

· Inspect for water/glycol leaks on the factory supplied piping system.

· Check and tighten pipe clamps and piping joints.

· Check and adjust fan speed regulation and controls.

· Check fluid supply temperature and flow.

· Check the glycol concentration.

· Verify the operation of the water regulating valve and actuator.

· Check the refrigerant oil level; check the filter drier pressure drop.

· Check and calibrate safety switches, pressure, temperature, and humidity sensors.

· Visually inspect coils for damage, obstructions and cleanliness.

· Check operation of group control, redundancy failover, and lead-lag functions.

· Check operation and settings of fan cycling, fan speed and temperature controls.

· Check all circuit board revisions and update as required.

· Verify and implement all required field advisories, field modifications, and software/firmware updates as required.

b. Annual preventative maintenance shall be performed by Contractor, for all Schneider Electric and APC UPS equipment, batteries, and PDUs, once a year during the hours of 8:00 AM through 5:00 PM (normal business hours) and must be pre-scheduled and coordinated with NRL Cyber Operations Division Staff.

i. Annual preventative maintenance for all Schneider Electric UPS equipment, batteries, and PDUs, includes the following:

· Inspect and tighten all electrical connections.

· Conduct thermal scan of all electrical components.

· Check the UPS bypass and bypass isolation switches for proper operation.

· Verify transfer to battery operation and transfer to and from static bypass.

· Verify that input, output and bypass voltage and current values are within designed specifications.

· Verify and implement all required field advisories, field modifications, and software/firmware updates as required.

· Check all circuit board revisions and update as required.

· Inspect unit for damage, missing or broken hardware, corrosion, leaks, foreign debris, or abnormal noises.

· Inspect doors, panels, and gaskets.

· Inspect for looseness of all cables and connections.

· Inspect and clean exterior and interior of unit.

· Check event and alarm logs, investigate logged alarms.

· Measure and record operating amperages and voltages.

· Perform battery tests to include load testing, impedance testing, and voltage testing.

· Measure and record operating temperature and humidity to ensure environment is within manufacturer specified operating conditions and clearances.

· Replace air filters per scheduled maintenance with new air filters, clean reusable filters.

· Replacement of items that have reached the end of their service life or manufacturer recommended lifecycle with new, fully functional components.

c. Full service scheduled non-emergency repair maintenance shall be performed by Contractor, when necessary, during normal business hours, between 8:00 AM and 5:00 PM. Full service scheduled non-emergency repair maintenance shall include parts, labor, and transportation, to diagnose, inspect, and/or repair all listed equipment in this statement of work. In addition, the Contractor shall replace any worn and/or damaged parts, fluids, lubricants, components, or equipment not in normal operational condition, including those that have reached the end of their service life or manufacturer recommended lifecycle, as well as any failed parts, components, or equipment caused by mechanical and/or electrical failure. This includes a return call within 30 minutes of the initial service call and a 24-hour response time. Upon completion of each service visit, the Contractor shall provide a written service report within 5 business days that details the service provided, equipment status, and specific recommendations for action if necessary.

d. Full service unscheduled emergency repair maintenance services shall be performed by Contractor, when necessary, during normal business hours, between 8:00 AM and 5:00 PM, and after normal business hours, after 5:00 PM and before 8:00 AM, to include weekends and holidays, at no additional cost to NRL. Full service unscheduled emergency repair maintenance shall include parts, labor, and transportation, to diagnose, inspect, and/or repair all listed equipment in this statement of work. In addition, the Contractor shall replace any worn and/or damaged parts, components, fluids, lubricants, or equipment not in normal operational condition and the Contractor shall replace any failed parts, components, or equipment caused by any mechanical and/or electrical failure. This includes a return call within 30 minutes of the initial service call and a 3-hour response time.

e. The Contractor shall be responsible for providing one Virtual Appliance Activation License to support StruxureWare Data Center Expert with 150 nodes. This includes ongoing access to software updates, technical support, bug fixes, license management, integration support, and any necessary documentation for StruxureWare.

6. Service Deliverables Upon completion of each service visit, the Contractor shall provide a written service report within 5 business days that identifies the date and location of work performed (Bldg/Rm), signature of NRL representative, and details the equipment serial number, model, and services performed. In addition, the Contractor shall repair or report (with recommendations for repair) any equipment deficiencies that are discovered while performing the services.

7. Equipment Lifecycle Considerations The 80 kVA Symmetra PX UPS (SN: PD0619241758) is designated End-of-Life and is scheduled for decommissioning in FY26-FY27. This unit shall remain covered under this contract until formally removed from service.

The 40 kVA Symmetra PX UPS (SN: PD0931160062) is scheduled for a revitalization in FY26. The associated battery strings are currently three years old (as of FY25) and shall remain under contract until replacement or revitalization occurs.

Equipment List & Location Site: 4555 Overlook Ave SW Washington DC, Buildings A49 & 43

UNIT

Bldg/Room

500 kW UPS Make: Schneider Electric Model: Galaxy VX GVXI1000KH

SN: U21943000275

Name: BA49-102A-UPS-A A49/102A

Li-ion Battery Rack Type G - UL (#1) Make: Samsung Model: LIBATTSMGGUL

SN: 9D1903G00539

A49/102A

Li-ion Battery Rack Type G - UL (#2) Make: Samsung Model: LIBATTSMGGUL

SN: 9D1903G00539

A49/102A

Li-ion Battery Rack Type G - UL (#3) Make: Samsung Model: LIBATTSMGGUL

SN: 9D1903G00539

A49/102A

500 kW UPS Make: Schneider Electric Model: Galaxy VX GVXI1000KH

SN: U21942001391

Name: BA49-102A-UPS-B A49/102A

Li-ion Battery Rack Type G - UL (#4) Make: Samsung Model: LIBATTSMGGUL

SN: 9D1903G00760

A49/102A

Li-ion Battery Rack Type G - UL (#5) Make: Samsung Model: LIBATTSMGGUL

SN: 9D1903G00760

A49/102A

Li-ion Battery Rack Type G - UL (#6) Make: Samsung Model: LIBATTSMGGUL

SN: 9D1903G00760

A49/102A

266kVA Modular PDU, 480:415V Make: APC Model: PDPM288G6H

SN: QI1632340608

Name: BA49-108B-PDU-A1 A49/108B

266kVA Modular PDU, 480:415V Make: APC Model: PDPM288G6H

SN: QI1632340616

Name: BA49-108B-PDU-B1 A49/108B

266kVA Modular PDU, 480:415V Make: APC Model: PDPM288G6H

SN: QI1933140506

Name: BA49-108B-PDU-A2 A49/108B

266kVA Modular PDU, 480:415V Make: APC Model: PDPM288G6H

SN: QI1933140504

Name: BA49-108B-PDU-B2 A49/108B

144kVA Modular PDU, 480:208V Make: APC Model: PDPM150G6F

SN: QI2320140163

Name: BA49-108B-PDU-A5 A49/108B