SOW Rheometer MCR 302 SOW_8.29.22.pdf

Statement of Work (SOW) Project: Anton Paar Rheometer MCR302 System including Rheometer, Peltier

Temperature control & Convection Temperature Device Service Plan

GENERAL INFORMATION

1.0 Scope of Work: To ensure that an instrument needed to meet research milestones is in proper working order. The work that will be performed includes preventive maintenance (to ensure proper functioning) and in addition, if the instrument breaks all damage will be repaired. This includes parts and labor. By purchasing this service agreement, the Anton Paar Rheometer and its components will continue to provide quality results which 4 Research Scientists depend on.

2.0 Background: This instrument was purchased from Anton Paar approximately 7 years ago. It is anticipated that as the instrument ages, repairs may become more frequent. Without this instrument, completion of many research milestones may be negatively impacted. The instrument is located in, 1301, a lab on the 1st floor of the building. The cost of a suitable replacement has certainly increased.

CONTRACTOR REQUIREMENTS

3.0 Technical Requirements/Tasks: Standard preventive maintenance as per the requirements of the instrument manufacturer. In case of instrument failure, the company will fix the instrument so that it can run within the standard parameters.

Given the nature of the instrument, only Anton Paar qualified repair personnel should attempt any repair of the instrument.

4.0 Government Furnished: The government is responsible for proving the needed inputs for the instrument. This will include items such as reliable electrical power, compressed gas, house air and cleaning agents. Government will review the results of the standard tests to ensure that the instrument is operating at its required performance level. The government will control access to the lab. The Rheometer is located in room 1301 of the NCAUR lab in Peoria, Illinois. Non-government employees will require some level of pre-screening to obtain the proper badge to enter the lab and will be escorted at all times. Access to the lab will occur during normal business hours, not on government holidays and when the government employee responsible for the day to day operation of the instrument is present.

Given CoVid restrictions, additional requirements will be in place for entrance to the lab. These will be communicated with the service provider before arrival.

Attempts will be made to ensure that safety is met for all parties and the equipment delivered in a timely manner.

5.0 Deliverables / Schedule:

o Once per year a preventive maintenance inspection/calibration will be carried out. This will be done to meet the required performance metrics set by the manufacturer.

o This will take place at a time convenient to both the government and the provider. However, it must be completed before the end of the contract year.

o If the instrument breaks, the instrument supplier must be contacted with 7 days of notification of the downed instrument to this service agreement provider and an appointment made to have the original instrument supplier inspect the instrument to initiate and complete repairs.

Item No.

Deliverable Objective Due

1 Preventive Maintenance

1. Check instrument for routine malfunctions which may impact performance long-term.

2. Make adjustments as needed to increase instrument performance.

3. Identify potential parts which may fail resulting in the instrument being non-operational and bring these to the attention of the operator.

a. Make repairs as needed.

Schedule between 6 and 9 months after service agreement goes into effect -once per contract year

2 Instrument repair when non-operational or poor performance

1. Check instrument for malfunction(s) that are stopping the instrument from performing needed measurements

2. Make adjustments and replace parts to return instrument to factory level of performance.

As needed

6.0 Travel: Travel to the lab in Peoria Illinois is included in the service agreement. It is anticipated that a minimum of one trip per year will be needed to perform the preventive maintenance. The preventive maintenance should take no more than one day to perform.

7.0 Contractor’s Key Personnel: The person that maintains the instrument, Gordon Selling or their designate, such as Kelly Utt, must be present when instrument repairs, inspections or adjustments are being performed.

8.0 Security Requirements: Standard lab safety protocols will be met. These will be communicated with the instruments service person before their arrival.

9.0 Data Rights: The only data which may be exchanged will be such to help interpret an instrument failure or to ensure that the instrument is running at the required performance level.

10.0 Section 508 – Electronic and Information Technology Standards: Not needed

Attachment: Not needed