SOW_Redacted.pdf

STATEMENT OF WORK

MENTAL HEALTH INPATIENT WARDS SECURITY CAMERA SERVICE MAINTENANCE

GENERAL REQUIREMENTS: The effort required hereunder shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.

SCOPE: The contractor is required to provide all services, materials and equipment necessary for the repair/preventive maintenance of the closed circuit television monitoring system, to include the below detailed list of stationary cameras, pan, tilt, zoom (PTZ) cameras, audio-capable cameras, digital recording devices, intercom and monitors located in the Mental Health Department at Naval Medical Center Inpatient Wards 1-West and 1 North. Ensure dependable and reliable equipment operation.

39 - Cameras 1 - VMS software OnSSI Ocularis Professional v5.4 1 - Server 30 TB with Keyboard and Mouse 1 - Archive Storage 30 TB 3 - 24 port PoE Switches 1 - 20 inch Monitor

1 - UPS

1 - Extended UPS 2 - Audio Intercom stations total 6 speakers 2 - Microphones (Nurses Stations) 2 - Selector switches 4 - Web Relay Boxes 2 - Roland Mixer/ Amp 2 - Workstations PC's Shuttle Mini w/ Keyboard and Mouse 2 - 32 inch Monitors 2 - Sound Bars

2 – UPS

The scope of work performed under these specifications includes the furnishing of all labor, and parts to perform all repairs on equipment, to assure continued operation at their designed efficiency and capacity.

Contractor will conduct (4) quarterly preventative maintenance services for all closed circuit television monitoring system components on an allocated onsite service response. The contractor will also provide

(4) emergency visits each year if issues arise between regular quarterly maintenance.

LOCATION:

Place of performance shall be:

Naval Medical Center San Diego Mental Health Department In Patient Ward’s 1 West and 1 North 348000 Bob Wilson Drive San Diego, CA 92134-5000

NMCSD PREVENTIVE MAINTENANCE REQUIREMENTS:

a. Perform service repair/preventive maintenance to industry standards.

b. Ensure that only FULLY QUALIFIED FIELD ENGINEERS and TECHNICIANS who have gone through original equipment manufacturer (OEM) or comparable third party service schools for the above-mentioned equipment, shall be employed in the performance of any and all work performed under this contract. Upon request, contractor shall provide training certificates (or notarized copies) to the Material Management Department BIOMED division for verification.

c. Make repairs to the extent necessary (as determined by inspection tests or disassembly) to ensure a functional system that will efficiently serve its intended purpose.

d. The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the preventive maintenance via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs).

The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) D, Automatic Data Processing and Telecommunications, IT and Telecom- Telecommunications Transmission (D304) and Internet (D322) ONLY;

(5) S, Utilities ONLY;

(6) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address:

https://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk, linked at https://www.ecmra.mil.

NMCSD CORRECTIVE MAINTENANCE REQUIREMENTS:

a. Correct inoperable condition in a timely manner. Immediately upon contract award, the contractor will provide Material Management Department BIOMED division, Naval Medical Center San Diego, an emergency telephone number. Contractor will respond no later than two (2) hours after telephone notification Monday-Friday, hours of 0800–1600.

b. Provide only the work necessary to restore the equipment to a serviceable/operating condition by adjustments, replacement parts, or minor repairs when it is determined that extensive repairs and parts replacements are not necessary.

c. Equipment improvements/modifications shall be made only upon Material Management Department, Biomed Repair Department written approval and direction.

d. Notify the Material Management Department, Naval Medical Center San Diego, BIOMED Repair Department immediately upon receipt of OEM or replacement parts/equipment safety recalls notices.

e. Insure that original design and functional capabilities will not be changed, modified, or altered unless the Material Management Department, Biomed Repair Department, Naval Medical Center, San Diego authorizes such changes in writing.

f. Provide suitable OEM recommended repair equipment/tools required for the satisfactory execution of all repairs made.

g. Furnish manufacturer OEM approved lubricants and lubricate wear points within the equipment.

h. Extend to the Government all commercial warranties on replacement parts, consistent with standard industry inventory.

TRAVEL AND RELATED EXPENSES:

Contractor shall be responsible for its service related trip expenses including round trip travel, mileage, and overnight living expenses.

RESPONSE TIME:

Contractor shall use commercially reasonable efforts to:

a. Respond by telephone to any report of a malfunction requiring repair within two (2) hours of notification by NMCSD Monday – Friday, 0800-1600.

b. Provide on-site support within one (1) business day of notification by NMCSD personnel.

TITLE TO EQUIPMENT:

Contractor shall not assume possession or control of any part of the equipment. The government retains ownership to title thereof.

LIABILITY:

The Contractor shall not be liable for any loss, damage, or delay due to any cause beyond his reasonable control including but not limited to, acts of government, strikes, lockouts, fire, explosion, theft, floods, riot, civil commotion, war, malicious mischief or acts of God.

UTILITIES:

The Contractor may use Government utilities, (e.g., electrical power) that are available and required for any service performed under this contract. The building engineer, to ensure compatibility with the Naval Medical Center's electrical wiring and equipment, must approve contractor electrical equipment.

SHIPMENT:

The contractor shall not exceed two (2) business days of shipment for all equipment coming from and going to Material Management Department, Biomed Repair Department, Naval Medical Center San Diego.

ACCESS TO EQUIPMENT:

Contractor shall be provided reasonable access to all equipment that is to be serviced and utility outlets required to do the service. The contractor shall be free to start and stop all primary equipment incidentals to the operation of the maintained equipment after permission is received from on-duty personnel responsible for such equipment.

a. Any outages required in order to perform services must be approved by NMCSD Facilities Management prior to initiation of work and shall be performed per Facilities' instruction. Contractor may request Facilities assistance in performing these outages if required.

b. Ensure that all use, storage, transport of any materials regulated by OSHA as "hazardous", required for the performance of this contract, is in in compliance with all federal, state, and local regulations. Contractor shall have available MSDS's for any such materials on-site.

c. The Contractor shall protect all facilities from damage caused by the Contractor and shall repair, at no additional cost to the Government, all damages caused by the Contractor's activities. During performance of services, Contractor shall keep the site safe, neat, clean and orderly. Contractor shall be responsible for all means, methods, techniques, sequences, and procedures of the services

GOVERNMENT PERSONNEL:

NMCSD employees shall not perform maintenance or attempt repairs to equipment while such equipment is under the purview of this contract unless agreed to in writing by the contractor.

a. Insurance: Contractor shall be required to have liability insurance to cover any actions on the part of the Contractor or their sub-contractors which result in injury or death to patients, staff, visitors, or other Contractors. Coverage shall be of at least $500,000 per occurrence. Additionally, Contractor is required to have property damage liability insurance of at least $500,000. Liability insurance shall meet the requirements set forth in FAR 28.307-2.

PARTS AVAILABILITY:

To ensure minimal equipment downtime, contractor shall maintain replacement repair parts and materials necessary to perform each repair or supply said parts and materials within two (2) business days.

LABOR:

All compensation for labor from the hours of 0800-1600. Local PST Time is included in the contract price. Any labor performed outside of this timeframe is not included in the contract pricing. If service becomes necessary to be performed between 1600-0800, NMCSD Biomedical Repair Division shall be notified prior to performance. Parts and materials: All compensation for parts and materials is included in contract price.

PARTS/SUPPLIES QUALITY:

Parts and Supplies provided under this contract shall be new.

SECURITY REQUIREMENTS:

The Contractor is required to submit/complete Naval Base San Diego Base access requirements for access to NMCSD. Contractor shall contact Naval Base San Diego Security Department at 619-556-1653/5336 or at https://www.cnic.navy.mil/regions/cnrsw/installations/navbase_san_diego/om/force_protection/pass_and _decal.html in order to obtain the necessary clearances to perform this contract. All costs for completing the requirements for access are the responsibility of the contractor.

While waiting for authorized access, contractor shall, at a minimum, contact NMCSD Biomed not later than 1400 on the day prior to a scheduled visit to submit the required information to complete the NMCSD Temporary Security Pass. In case of emergent repairs or service, the contractor shall wait at the NMCSD Main Gate for escort from Biomed personnel.

CONTRACTOR CHECK-IN/CHECK-OUT:

Contractor is required to report to the Material Management Department, Biomed Repair Department, Naval Medical Center San Diego, for Visitor Badges during the hours of 0800-1600, Monday through Friday, prior to and upon completion of any service/repair performed.

MODIFICATION TO THE CONTRACT:

Only the KO has the authority to obligate the government, and then only in writing. No modification or instruction from any party shall be construed to authorize the Contractor to take any action for which they expect compensation without written authorization from the KO.

a. Invoicing: All invoicing shall be done in accordance with this statement of work and in accordance with contract. Failure to do so may delay or interfere with payment for services rendered.

OTHER PROVISION:

Federal Holidays: Contractor services will not be required on the following federally established holidays:

New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day. The government will not compensate the contractor for these periods of planned absences.

GOVERNMENT POINT OF CONTACT:

FIELD SERVICE REPORTS:

Contractor shall furnish a written or electronic vendor supplied Field Service Report (FSR) to the Duty Staff at:

The contractor, or his representative, shall complete the vendor supplied Field Service Report to include the following:

Contractor Name Technician’s Printed Name, Telephone Number and Signature Date and Time of Arrival ECN (Equipment Code Number) and Serial Number Time Expended Repairing/Service; Labor Hours, Rate and Materials Summary of Work Performed and Accepted by End-User (Government Representative’s Printed Name and Signature) All Field Service Reports shall be submitted within 72 hours of completion of service.

Completed Field Service Reports are required Prior to Acceptance of any Invoice.

PREVENTIVE MAINTENANCE AND REPAIR SERVICE SCHEDULES

SERVICES SHALL BE REQUIRED BASED UPON THE FOLLOWING AGREED SCHEDULES:

PREVENTIVE MAINTENANCE: (Check One) _______ One (1) time per fiscal year _________________________________ _______ Two (2) times per fiscal year _______________ ________________ ___X___ Four (4) times per fiscal year: December/March/June/September

REPAIR: (Check One) ___X___ Monday - Friday, 0800-1600 _______ Seven (7) days per week, 24-hour coverage

For administrative matters, the contractor may contact the contracting officer as designated in blocks 7.a, 7.b, 8, and 9 as found on the Standard Form 1449 issued for the contract, or may contact:

EXHIBIT A & B: