SOW PM.pdf

United States Department of Agriculture Eastern Regional research Center 600 E. Mermaid Lane Wyndmoor, PA 19038

Statement of Work for Preventative and Maintenance Service Agreement The United States Department of Agriculture, Eastern Regional Research Center (ERRC) in Wyndmoor, PA requires a preventative and maintenance service agreement for the Shimadzu Nexera Ultra High-Performance Liquid Chromatograph.

Instrument: Shimadzu Nexera Ultra High-Performance Liquid Chromatograph

I. Component / Model / SN

a. Shimadzu Lite Controller model CBM-20A S/N L20225272492

b. Shimadzu Nexera Auto-sampler model SIL-30AC S/N L20565250446

c. Shimadzu Degasser model DGU-20A5R S/N L20705263388

d. Shimadzu Nexera Pump model LC-30AD S/N L20555251556

e. Shimadzu Nexera Pump model LC-30AD S/N L20555251557

f. Shimadzu Column Oven model CTO-20A S/N L2020252359

g. Shimadzu Nexera Pump model LC-30AD S/N L2055854041

h. Shimadzu 5-channel Degasser model DGU-405 S/N L2217802527

II. Maintenance Service Agreement:

• Preventative Maintenance services to be scheduled with end-user per contract year.

• Preventative Maintenance visits shall include pre-evaluation of instrument. Replacement parts shall be installed from Original Equipment Manufacturer (OEM). OEM preventative maintenance kit, such as capillary tubing, pump seals, injection port and stator valve. All remaining parts from kit will be left with the end-user. The service engineer should provide documentation and supporting evidence that the Ultra High Performance Liquid Chromatography (UHPLC) instrument is operating within OEM specifications such as flow rate under backpressure (i.e. 7000 psi) for the 3 pumps.

• Verify auto-sampler injection volume using calibration standard.

• All parts need for repair and/or preventative maintenance shall be purchased from the Original

Equipment Manufacturer (OEM).

• Repair call response time shall be within 48 hours, Monday through Friday. Exception will be made for weekends and Federal holidays.

• Service Manager / Service Engineer shall contact the end-user within 8 hours of the initial service call.

• Service contract should provide phone support to facilitate hardware diagnostics as needed.

• Contract term for 12 months with options for 3 additional years (per availability of funding).

• Contract Service Engineer must be within 100 miles of the facility (distance would allow engineer to travel to the site and make repairs or a PM in a single day).

III. Service Company / Service Engineer:

• Company shall identify a primary and secondary engineer (key personnel) that will service the instrument to the end-user.

• Service Engineer(s) shall have experience servicing Shimadzu UPLC systems.

• Service Engineer shall comply with COVID-19 safety precautions in place at this facility.

IV. Estimated Period of Performance

• Base 8 June 2022 – 7 June 2023

• Yr. 1 8 June 2023 - 7 June 2024

• Yr. 2 8 June 2024 - 7 June 2025

• Yr. 3 8 June 2025 - 7 June 2026