SOW_Pest Control Services 2026.pdf

STATEMENT OF WORK

Scope: Pest Control Management

The service provider will provide complete pest control services for the facility locations under the Department of Veterans Affairs Pacific Island Healthcare System as listed in the Location Information Section. The contractor shall be licensed in the state of Hawaii where the work is performed and be able to present proof of the licensing. The Integrated Service Provider will provide all necessary equipment, chemicals, and supplies to provide all required services.

Period of Performance:

Base 01 November 2026 to 31 October 2027 OY 1 01 November 2027 to 31 October 2028 OY 2 01 November 2028 to 31 October 2029 OY 3 01 November 2029 to 31 October 2030 OY 4 01 November 2030 to 31 October 2031

Location Information:

Department of Veterans Affairs

459 Patterson Rd, Honolulu, HI 96719 Tel # (808) 433-0160 There are three buildings located at the Tripler Army Medical Center.

1. Center For Aging and Community Living Center (CFA/CLC) - Building 110 (Total GSF = 42,714)

2. E-wing - Building T1 (Total GSF = 88,405)

3. Acute Care Clinic (ACC) - Building 30 (Total GSF = 92,317)

4. VA Warehouse (Total GSF = 18,863)

3375 Koapaka Street Suite D155 & D185, Honolulu, HI 96819

(808)478-3375

5. Kauai Community Based Outpatient Clinic (Total GSF = 5,771) 4485 Pahe’e St, Suite 105, Lihue, HI 96766

(808) 246-0497

6. Kona Community Based Outpatient Clinic (Total GSF = 11,500)

73-5618 Maiua Street, Ste 200, Kailua-Kona, HI, 96740

7. Windward Community Based Outpatient Clinic (Total GSF= 8,626)

46-001 Kamehameha Hwy, Kaneohe, HI 96744

8. HPACT (Total GSF= 360) Bldg. 24, 91-1078 Yorktown Street, Kapolei, HI 96707

Hours of Operation:

The contractor shall perform regular scheduled services on a monthly and quarterly basis, on weekends Saturday or Sunday between the hours of 6:00AM to12:00PM, excluding Federal holidays.

Federal Holidays: New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, and any other day specifically declared by the President of the United States to be a federal holidays.

Tasks and Requirements:

1) Contractor is to furnish all labor, equipment, and material to provide pest control services at:

Department of Veterans Pacific Islands health care System (PIHCS), Center for Aging (Building 110), E-Wing Building, Acute Care Center (ACC, Building 30) on the grounds of Tripler Army Medical Center, Honolulu, Hawaii.

VA Warehouse located in the Island of Oahu.

Kauai Community Based Outpatient Clinic (CBOC) located in the Island of Kauai.

Kona Community Based Outpatient Clinic (CBOC) located in the Island of Hawaii.

Windward Community Based Outpatient Clinic (CBOC) located in the Island of Oahu.

HPACT located in the Island of Oahu.

2) The following provisions shall be adhered to by the Contractor's personnel in performing pesticide applications of the areas specified below:

Food Handling Areas at Center For Aging (CFA): Treatment of these areas is limited to only times when food is not being held, processed, prepared, and served and when not occupied by facility employees.

Patient Occupied Areas at Center For Aging: Contractor as long as they are immediate contact with and visible to the supervisor. The supervisor will assume responsibility for their work.

Contractor shall utilize pesticides that are of a low volatility and odor free in order to keep levels from affecting patients.

Note: No Pest Control Material shall be placed where they may be recovered by patients. No pest control materials shall be allowed to come in contact with food and cooking utensils.

3) Contractor personnel are required to interrupt their work at any time so as not to interfere with normal functioning of the facilities, fire protection systems and passage of facility patients' personnel, equipment, and carts.

4) The Contractor shall conform to all applicable Federal, State and local regulations governing examining and licensing of pest control operators, performance of pest control, use of approved pest control chemicals and equipment, which may be in effect in the area in which the work under the contract will be performed.

The pesticide, insecticide, baits, or traps used shall comply with regular local standards and it should be harmless to humans.

5) All contractor personnel must have their name and the company's name visible on their uniforms at all times, so they are easily recognizable.

In cases where the contractor has two or more persons reporting for work under the contract, one of these will be designated as a supervisor and must be fully certified in all categories of Pest Management in which work is to be performed.

A manager or supervisor from the service provider will meet with a representative of the COR, on a regular basis, to present program effectiveness. Provide periodic progress reports to the

COR.

Service technicians must be certified by the Hawaii Department of Agriculture in the categories for the service being rendered. Provide a dependable and courteous staff to meet the needs of the as described in this document. Training programs must be designed, administered, and monitored for effectiveness.

On each visit, the applicator(s) shall report to the COR prior to performance on any work.

6.) The Contractor shall not dispose of any excess pesticide containers or any other materials contaminated by pesticides at any location on the VA premises.

7.) Contractor will ensure all safety requirements are followed when servicing the buildings.

Prior to servicing the buildings, the contractor is required to submit Material Safety Data Sheet (MSDS) for the pesticide, insecticides, and baits that will be used to the VA Safety Officer to review and approve.

Any safety related discrepancies or hazards noted by the contractor when servicing the building and perimeter areas should be corrected immediately and reported to the VA safety officer or COR to ensure that his/her employees take all necessary safety precautions regarding appropriate safety attire (masks, breathing apparatus, clothing, etc.) while performing the services under this contract.

8.) Contractor shall ensure full compliance with all EPA and OSHA rules and regulations when applying pesticide and insecticides inside/outside the buildings.

If any of the chemicals spill on the ground/floor during application, the contractor will be responsible for immediate clean up at contractor's expense.

9.) Storage of pest control materials: No pest control materials or equipment shall be stored or left at any VA Installation when the operator is not working.

10.) Call back requirement: The Contractor shall within 4 hours after receipt of notification by the Contracting Officer or COR, and at no additional charge to the Government, retreat previously treated areas when inadequate control (as per specifications) was obtained.

11.) Required contractor reporting: The Contractor is responsible for supplying and completing and submitting all reports required or requested by Federal, State or local ordinances, which pertain to, any work contained in the contract.

In addition to service application logs, specialized documentation will be required for certain services provided. Specific information relative to this additional documentation will be included under various services. All documentation will need to be maintained by the service provider.

12.) The Contractor will be required to furnish the COR, prior to any application of pesticides, SDS and the trade names (if any) and chemical names of the chemicals used and a label showing the contents, the use strength of the chemical as applied and the antidote thereto.

13.) Contractor will furnish SDS each time he changes chemicals or products used in the performance of this contract. This information is required by the VA Medical Service for emergency treatment in the event of ingestion of and/or contact with the material by humans.

14.) Contractors will be escorted by VA employees to the job site.

15.) Statement of conditions found and treatment rendered:

Following each visit and inspection of a building, the Contractor shall leave a signed and dated notice in writing with the COR or his designee stating the conditions found existing and treatment rendered.

CFA, Bldg. 110 and generator room (interior), inside of CFA patient rooms will only be treated upon the request of the COR at no additional charge.

Contractor shall provide monthly pest control treatment for the following:

1. CFA- Bldg. 110 (exterior), generator room (exterior), and kitchen areas (interior).

Contractor shall provide quarterly pest control treatment for the following:

1. CFA- Bldg. 110, generator room (interior), inside of CFA patient rooms will only be treated upon request of the COR at no additional charge.

2. E-Wing-Bldg. T1, chiller, generator room (interior), and all interior rooms, elevators, stairwells, and halls and roof.

3. ACC-Bldg. 30, all interior rooms, elevators, stairwells, loading dock, and halls and roof.

Contractor shall provide monthly Flying Insect Defense system (Stealth Maxim's warm gray) for the following:

1. CFA- Bldg. 110 (interior), 3 units.

Contractor shall provide quarterly Flying Insect Defense system (Stealth Maxim's warm gray) for the following:

1. E-Wing-Bldg. T1 (interior), 3 units.

2. ACC-Bldg. 30 (interior), 3 units.

3. VA Warehouse (interior), 1 unit.

4. Kauai CBOC (interior), 2 units.

5. Kona CBOC (interior), 2 units.

6. Windward CBOC (interior), 2 units.

7. HPACT (interior), 1 unit.

Contractor shall provide quarterly pest control treatment at VA Warehouse.

Contractor shall provide quarterly pest control treatment at Kauai CBOC.

Contractor shall provide quarterly pest control treatment at Kona CBOC.

Contractor shall provide quarterly pest control treatment at Windward CBOC.

Contractor shall provide quarterly pest control treatment at HPACT.

Quality Assurance Surveillance Plan (QASP)

The Government shall use these standards to determine contractor performance and shall compare contractor performance to the Acceptable Quality Level (AQL). The COR will evaluate the services required to ensure compliance

Task Performance Standard

Performance Standard

Performance Standard

Pest Control IAW Monthly Pest Control Pest management applications IAW the contract – 98 %

Random Surveillance

Rodent Control IAW Rodent Control devices emptied and serviced.

Must be 99% compliant

Random Surveillance

Other services provided include but are not limited to:

Rodent control, crawling insect control, flying insect control, migratory pest control, bird control and mite control.

Specialized pest management applications for standard insecticides, rodenticides, termiticides, thermal fogging’s, cold fogging’s, avicides, herbicides and fumigants.

Service technicians must be certified by the Hawaii Department of Agriculture in the categories for the service being rendered.

Explain internal quality control monitoring of service work provided.

In addition to service application logs, specialized documentation will be required for certain services provided. Specific information relative to this additional documentation will be included under various services. All documentation will need to be maintained by the service provider.

No pesticides and/or equipment will be stored on THE OWNER property.

Pest company will locate all control devises on a master logistic plant and have a corresponding schedule and log that tracks activity and replacements.

All traps will be clearly identified with a self-adhesive sign place at the facility.

Rodent Control Rodent bait feeding stations will be deployed throughout the outside areas of the complex.

All rodent feeding stations will be “secured” in a manner acceptable in the pest control industry.

A fresh supply of E.P.A. registered rodenticides will be maintained in the rodent feeding stations.

All multiple catch traps will be placed according to the manufactures’ recommendations All multiple catch traps will be placed according to the manufacture’s recommendations.

All devices will be boldly numbered and their placement depicted on a map of the facility. This map is to be a part of the customized Rodent Control Report which is to be submitted after each service. The report will document device by device, the activity found.

Each control device will be checked, emptied as needed, cleaned, rewound and / or rebated during each service attached to each device will be a service date sticker which the technician will fill in at the time of each service.

All devices will be serviced at a minimum of 1 time per quarter. If it is determined additional services are needed, the COR will request a quote for review, and if accepted will be procured via Government Purchase Card.

In the event of activity in any of the devices, the technician will determine whether or not to supplement the existing controls with nap traps and/or glue boards. The technician will inspect the areas near the site of any rodent activity to determine any surrounding infestation and any possible ways of entry.

Crawling Insect Control - The technician will use various methods and materials to probe and flush the various insects from their hiding and /or harborage areas. The results obtained from this probing and flushing, along with an inspection of the surrounding area, will dictate any secondary treatment procedures including application of appropriate pesticides, placement of baits, drilling of voids, placement of monitoring devices, etc.

All areas will be treated once per quarter frequency. If it is determined additional services are needed, the COR will request a quote for review, and if accepted will be procured via Government Purchase Card.

Migratory Pest Control - Appropriate pesticides will be applied around the outside perimeters of all site buildings. The number of these applications may vary with a minimum of three (3) per year.

The pesticides will be applied in sufficient quantities to not only effect a kill of existing pests, but also establish a barrier against additional invaders.

Flying Insect Control - Services to be administered using either the areas near the site of any rodent activity to determine any surrounding infestation and any possible ways of entry.

All areas will be treated once per quarter frequency. If it is determined additional services are needed, the COR will request a quote for review, and if accepted will be procured via Government Purchase Card.

Bed Bugs - Services to be administered using either mechanical and/or chemical controls on an as needed basis and at additional cost.

A customized Pesticide Application Report will be provided for over or above the normal service ticket. This service must include all areas that are treated, the pesticides used and any findings.