SOW OT-2 System service.docx

STATEMENT OF WORK

Item description: OT-2 Liquid Handler System and Omni Strainer Services This contract is to create a multi-year service agreement to facilitate the vendor to provide annual maintenance for capital equipment currently on site and in use at the White River Junction VA Healthcare System, the OT-2 Liquid Handler System (EE# 53252).

Laboratories within our Research Service are currently evaluating cellular responses in biofluids and evaluating immunological and other biological proteins in pre-clinical and clinical research samples. Creating a preventative maintenance contract will fully utilize existing scientific equipment to conduct these VA-ORD funded studies. Maintaining an active service contract will save time, improve productivity, reduce long-term repair costs, and reduce unnecessary government spending. Maintaining proper usage and calibration will also ensure and support reproducible research and appropriate translation of research findings. Adhering to these guidelines is recommended and often mandated by federal funding agencies. This multi-year contract anticipates annual service costs for a base year plus four option years. The contract will provide the following services and supplies:

· Preventative maintenance and repair services as needed.

· On-site service visits and technical support as needed.

· Ongoing application and assay support provided by the vendor team.

· Replacement parts and labor associated with maintaining instrument performance.

· In the event that the Omni Stainer instrument is damaged beyond repair, the service contract provides for the delivery of a replacement Omni Stainer instrument to ensure continuity of operations.

The staff at the VA do not have contractor-trained and certified technicians that are required to service this equipment or maintain warranty agreements.

Records Management

1. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

2. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

3. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

4. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

5. Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

6. The Government Agency owns the rights to all data/records produced as part of this contract.

7. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

8. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

9. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

10. Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.