SOW on Security and Fire Alarm Systems Support - July 2025.docx

Security and Fire Alarm Systems Support

Statement of Work

1. Background:

The Department of Energy (DOE) Consolidated Service Center-Oak Ridge (CSC-OR) Security and Emergency Management Team has organizational responsibility for the security systems and fire alarm system function within the FB complex and various other locations. Contractor support personnel will aid in planning, acquiring, installing/removing, testing, maintaining, operating, and controlling, security alarm, access control, closed- circuit TV (CCTV) and fire alarm systems.

2. Objectives

The Contractor shall provide skilled personnel to perform an array of support services to assist the CSC-OR organization in accomplishment of the security system and fire alarm systems management responsibilities. Personnel for the security systems and fire alarms systems support shall have extensive commercial knowledge on security and fire alarm systems, keyless access systems, and CCTV systems to include design, installation, maintenance, testing and troubleshooting.

3. Scope of Work – General

The Contractor will:

(1) ensure that all classified and sensitive unclassified information is appropriately marked, protected, and controlled as required by DOE Orders for that level and category of information;

(2) respond and repair inoperable system/equipment within 24 hours for major repairs and no more than 8 hours for minor repairs. If repairs cannot be completed within these time constraints, provide a report to the COR with the estimated date and time, and the reasons for the delay;

(3) develop a preventive maintenance program in accordance with system manufacturer maintenance manuals and DOE Orders or requirements as necessary;

(4) develop and update as needed, a life-cycle maintenance and budget prediction program in accordance with system manufacturer manuals and report to COR. Report will include, at a minimum, end of life information on system hardware, components and devices, cost of replacements, license renewals, batteries, monitors;

(5) identify opportunities for system enhancements, upgrades, and methodologies consistent with creating and maintaining the security or fire alarm system environments as efficient and effective as possible and to maintain state-of-the-art systems;

(6) maintain to the maximum level of efficiency and dependability all systems and associated equipment related to the security or fire alarm systems located within CSC-OR’s area of responsibility as well as Office of Secure Transportation (OST), Office of Scientific and Technical Information (OSTI) and various other locations in the Oak Ridge valley;

(7) maintain the upkeep of locations/spaces where the equipment is installed and/or stored;

(8) accomplish preventive maintenance in accordance with, and as scheduled by, the approved preventive maintenance program developed by the Contractor;

(9) maintain and appropriately protect computerized comprehensive drawings and records of all CSC-OR security or fire alarm systems and provide written updates to the COR regarding any changes to the systems.

(10) oversee the service agreement with JCI on the fire protection system.

4. Scope of Work - Security Systems

The Contractor will:

(1) provide security systems support in all government owned, or GSA leased facilities managed by CSC-OR as well as OST, OSTI, 2714, 2715, 1916-T2, 1916-T3, and 9702-1 at Y-12, Pine Ridge repeater site, Melton Hill repeater site, McKinney Ridge repeater site, Chestnut Ridge repeater site, Buffalo Mt. repeater site. Non-CSC-OR work will be coordinated through the CO and COR/ACOR. CSC-OR work takes precedence.

(2) remain certified and proficient in all the security systems and support covered by this contract. Required training includes but is not limited to Hirsch Factory Certification (one time), Hirsch Online Certification (one time), Honeywell Vindicator Factory Certification (recurs every 2 years), Performance Testing Certification (one time), Siemens Cerberus Pro Certification (one time) Avigilon Online Certification (recurring), and Network Certification (Cisco) (one time). Travel may be required to fulfill these training requirements;

(3) install, inspect, maintain and test all new security alarm, access control, video systems and related electronic circuits; install supporting infrastructure as necessary to support security systems.

(4) manage all security alarm, video, and access control systems;

(5) respond to emergency calls from the Oak Ridge Operations Center (OROC) within 10 minutes during regular duty hours. If abnormal working conditions prevent a response within 10 minutes coordination with OROC and COR must be made;

(6) assess the effectiveness of the security systems layout to ensure compliance with DOE directives, Site Security and Emergency Management Plan requirements and manufacturers recommended performance standards. This may include but is not limited to the coordination of a performance testing with the Oak Ridge Protective Force Performance Testers, scheduling of testing, assisting in conduct/execution of the testing and reporting of the results, and implement corrective actions, if necessary.

(7) provide facility access in the appropriate systems based on approved keyless access requests;

(8) any other related work that ensures security alarm, access control, video systems and electronic circuit requirements are met.