SOW OEM Leica Microsystems .pdf

Providence Veterans Affairs Medical Center 830 Chalkstone Avenue

Providence, RI 02908-4799

STATEMENT OF WORK

Services provided under this standard service agreement include:

Emergency repair service as required during the hours of 08:00am - 05:00pm, Monday through Friday unless otherwise stated above or in applicable attachments. Labor, travel and replacement parts, as required, excluding consumable items, unless otherwise stated above. Leica will provide 1 planned maintenance inspection(s) per period at customer request.

1. GENERAL INFORMATION

Title: Leica Microsystems Inc.

Scope of Work: the contractor shall provide all the resources necessary to accomplish the deliverables described in this statement of work (SOW), except as otherwise may be specified.

Background: N/A.

Performance Period: The contractor shall complete the work required under this SOW upon the date of award, unless otherwise directed by the Contracting Officer.

2. CONTRACTOR REQUIREMENTS

SILVER SERVICE PACKAGE-Includes all repair parts, labor, and travel + 1 PM (Preventative Maintenance) visit per agreement year.

Leica Service Includes:

Technical Support - Phone, Email, and Web

100% Service labor and travel included

100% Certified OEM Replacement repair parts included

Priority service scheduling

Planned maintenance inspections• Reliability Updates

3. SPECIAL WORK REQUIREMENTS:

None.

4. CHANGES TO STATEMENT OF WORK

Any changes to this SOW shall be authorized and approved only through written correspondence from the Contracting Officer. A copy of each change will be kept in a project folder. Costs incurred by the contractor through the actions of parties other than the licensee shall be borne by the contractor.

5. PROPERTY DAMAGE:

The Contractor shall take all necessary precautions to prevent damage to any government property. The contractor shall report any damage immediately and shall be assessed current replacement costs for property damaged by the contractor, unless corrective action is taken. Any damaged material (i.e., trees, shrubs, lawn/turf, curbs, gutters, sidewalks, etc.) will be replaced in a timely manner or corrected by the contractor with like materials, at no extra cost to the government, upon approval of the Contracting Officer.

6. IDENTIFICATION, PARKING, SMOKING, CELLULAR PHONE USE AND VA

REGULATIONS:

The contractor's employees shall always wear visible identification while on the premises of the VA property. It is the responsibility of the contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police-Security Service. The VA will not invalidate or make reimbursement for parking violations of the contractor under any conditions. Smoking is prohibited inside any buildings at the VA. Cellular phones and two-way radios are not to be used within six feet of any medical equipment. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in a citation answerable in the United States (Federal) District Court, not a local district state, or municipal court.

7. RECORDS MANAGEMENT LANGUAGE FOR STATEMENT OF WORK:

The following standard items relate to records generated in executing the contract and should be included in a typical procurement contract:

a) Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C.

552a); 36 CFR Part 1222 and Part 1228.

b) Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

c) Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

d) Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

e) Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

f) The Government Agency owns the rights to all data/records produced as part of this contract.

g) The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

h) Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

i) No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701.

Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

j) Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.