SOW Nikon SoRA Service.docx

Rev. 4/30/21

1.0 TITLE

Maintenance Service Support for Nikon CSU-W1 SoRa Spinning Disk Microscope in the NCI CCR Microscopy Core

2.0 BACKGROUND

The National Institutes of Health (NIH), National Cancer Institute (NCI), Center for Cancer Research (CCR), Laboratory of Cancer Biology and Genetics (LCBG), CCR Microscopy Core requires preventative maintenance and emergency services for one (1) government-owned Nikon CSU-W1 SoRa Spinning Disk confocal and super-resolution microscope. This state-of-the-art microscope is used extensively for the imaging of cancer cells and tissues in cancer research projects from NCI scientists using the CCR Microscopy Core and must have a comprehensive preventative maintenance and repair contract to ensure its continued operation.

3.0 OBJECTIVES

The primary objective of this project is to provide maintenance and repair services for an existing Nikon CSU-W1 SoRa Spinning Disk confocal and super-resolution microscope located in the CCR Microscopy Core of the NIH/NCI/CCR/LCBG used for fixed and live cell confocal and super-resolution imaging of cancer cells and tissues in 3D to further cancer research.

4.0 SCOPE

The Contractor shall provide all labor, material and equipment necessary to maintain and provide preventive maintenance for the following government-owned device, including associated components and NIS Elements software:

• one (1) Nikon CSU-W1 SoRa Spinning Disk Microscope (Serial # 95V500006), equipped with:

o one (1) Ti2-E microscope stand Serial # 541934 (electrical only) o one (1) LUNF XL laser unit (Serial# 19001547) All maintenance services shall be performed on-site in accordance with the Original Equipment Manufacturer’s (OEM) most current standard commercial maintenance practices. Onsite and emergency services shall be provided during standard business hours (defined as 9:00 am – 4:30 pm EST, Monday through Friday, excluding Federal Holidays and Contractor observed holidays. Software updates/services may be provided remotely as applicable. The Contractor shall cover service calls, travel time, labor, and any OEM parts (consumable parts excluded). The services shall be performed in accordance with Contractor’s Service Agreement.

4.1 TECHNICAL REQUIREMENTS

The Contractor shall perform one (1) preventative maintenance inspection (PMI) during the contract period. All labor and travel charges associated with any service visit will be included in the agreement. Service shall be performed by technically qualified factory trained personnel. Service shall consist of a thorough cleaning, calibration, adjustment, inspection, lubrication, and testing of all equipment in accordance with the manufacturer’s latest established service procedures. All covered replacement parts will be included in the agreement. In addition, all equipment shall be operationally tested through at least one (1) complete operating cycle at the end of the preventive maintenance inspection to assure optimum and efficient performance. All maintenance services shall be performed in accordance with the manufacturer’s standard commercial maintenance practices. Scheduled and emergency inspections shall occur Monday through Friday during standard business hours (9AM-5PM) not including Contractor holidays.

The service agreement coverage will include:

· CSU-W1 SoRa scanhead S/N 95V500006

· LUNF XL laser unit S/N 19001547

· Ti2-E main microscope body and motorized accessories S/N 5419349

· NIS Elements Software Updates

4.2 PERSONNEL QUALIFICATIONS

The Contractor shall only provide technically qualified, OEM-trained, and authorized personnel to perform all services required on the Nikon instrument covered by this purchase order. The technicians shall be specifically trained on covered equipment, associated accessories, system components, and software. Technicians must have knowledge of the system specifications, software, and components necessary to maintain and repair equipment to normal operating conditions. All primary service personnel shall have at least one backup support person with at least the same level of expertise on the equipment covered under this purchase order.

4.3 SPECIAL ORDER REQUIREMENTS

5.0 TYPE OF ORDER

This is a Firm Fixed-Price Purchase Order.

6.0 PERIOD OF PERFORMANCE

The period of performance shall be for 12 months, 03/1/2026 to 02/28/2027.

7.0 PLACE OF PERFORMANCE

NIH, NCI, CCR, CCR Microscopy Core 37 Convent Drive Building 37, Room B114 Bethesda, MD 20892

8.0 CONTRACTING OFFICERS REPRESENATIVE/TECHNICAL POINT OF CONTACT

All work delivered to the Contracting Officers Representative (COR) or Technical Point of Contact (TPOC) will be deemed to have been accepted upon written confirmation of acceptance by the COR/TPOC. The COR/TPOC’s approval or revision to the work delivered shall be within the general scope of work for the Purchase Order.

The following individual shall be the COR/TPOC for this task order:

Michael Kruhlak, Ph.D.

CCR Microscopy Core, Laboratory of Cancer Biology and Genetics, NCI, NIH Michael.Kruhlak@nih.gov 240-858-3342 37 Convent Drive, Building 37, Room B114 Bethesda, MD, 20892 Performance of work under this Purchase Order must be subject to the technical direction of the COR/TPOC identified above. The term "technical direction" includes direction to the Contractor that fills in details and otherwise serves to ensure that tasks outlined in this requirements document are accomplished satisfactorily. Technical direction must be within the scope of this requirements document.

The COR/TPOC does not have authority to issue technical direction that:

1. Constitutes a change of assignment or additional work outside of this requirements document

1. Constitutes a change as defined in the clause 52.212-4 (c) governing "Changes";

1. In any manner causes an increase or decrease in the contract price, or the time required for contract performance;

1. Changes any of the terms, conditions, or requirements of the contract;

1. Interferes with the Contractor's right to perform under the terms and conditions of the contract; or

1. Directs, supervises, or otherwise controls the actions of the Contractor's employees.

Technical direction may be oral or in writing. The COR/TPOC shall confirm oral direction in writing within five business days, with a copy to the Contracting Officer. The Contractor shall proceed promptly with performance resulting from the technical direction issued by the COR/TPOC. If, in the opinion of the Contractor, any direction of the COR/TPOC, or their designee, falls within the limitations in (b), above, the Contractor shall immediately notify the Contracting Officer no later than the beginning of the next Government business day.

Failure of the Contractor and the Contracting Officer to agree that technical direction is within the scope of the contract shall be subject to the terms of the clause 52.212-4 (d) titled "Disputes."

9.0 DELIVERABLES SCHEDULE

Complete deliverables schedule listed below.

Sample language:

All written deliverable products shall be submitted in draft format for review, comment and approval by the COR [insert due date or timeframe, e.g. within XX business days of award, if known]. Final copies of approved drafts shall be delivered to the COR within five (5) business days after receipt of the Government’s comments.

All written draft and final deliverable products shall be submitted in electronic format for review and comment. If requested, final deliverable products shall be submitted in hard copy; two (2) final bound copies and one (1) unbound flat final copy suitable for reproduction, in addition to an electronic copy. Other quantities and formats may be submitted after prior approval from the COR. Electronic copies shall be submitted in Microsoft Office 2016 (Word, Excel) format or more recent version, or in PDF format, unless prior approval for another format has been obtained from the COR. Deliverables shall be submitted in accordance with the following deliverable schedule:

Sample Language:

#1 (Task 4.1)

Project Management Plan in Word or PDF format

30 days after award

10.0 PAYMENT

Payment authorization requires submission and approval of invoices to the COR and NIH OFM, in accordance with the payment provisions/clauses listed in the contract.