SOW MWOC Workstations.pdf

Cape Cod Space Force Station (CCSFS) Missile Warning Operations Center (MWOC) Workstation Modernization

Statement of Work (SOW)

1) Purpose:

1.1 CCSFS Operations flight needs four (4) height adjustable workstations to support the Missile

Warning, Missile Defense and Space Domain Awareness mission sets. The location is Cape Cod Space Force Station, Massachusetts 02561. The operations area is located on the 4th Floor, accessible by an elevator and stairs. The operations area provides 24/7 operational support to the Missile Warning, Missile Defense and Space Surveillance Network.

2) Scope/Objectives:

2.1 CCSFS Missile Warning Operations Center (MWOC) requires four (4) modular system workstations, each capable of supporting three (3)-24-inch monitors, one (1) laptop, three (3) phone systems, and three (3) operational document binders. The workstations must possess the ability to rise and fall, controlled by a height controller on each desk so that operators are able to stand and or sit when conducting the mission.

2.2 Contractor shall provide coordination and management of all product, equipment, and personnel required to create, deliver, and install new office workplace furniture within this location. This includes ongoing servicing of any items defective due to manufacturing error as well as for replacement or repair of any damaged item after purchase.

2.3 It is the responsibility of the Contractor to validate the actual site conditions via an in-person Site Visit. A final furniture layout/design and Bill of Materials (BOM) will be provided by the Contractor that meets the customer requirements and accommodates the physical environment as part of its proposal.

3) Description of Work:

3.1 General

The Contractor shall be knowledgeable of and shall comply with all applicable federal, state, and local laws, codes, permits, DoD, AF, and base requirements and instructions required for the performance of the duties in this Statement of Work (SOW).

The Contractor shall ensure policies and procedures are established that protect the safety and welfare of customers, employees, and the community to minimize or eliminate safety or environmental risks.

These policies shall follow Federal and Installation policies and procedures.

The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate or alternates who shall act for the contractor when the contract manager is absent shall be designated in writing to the Contracting Officer (CO) within 10 days after contract award. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operations of this contract on the installation.

The Contractor shall provide a Project Manager with a minimum of 2 years of experience installing your company's product, responsible for project site management, scheduling, coordination and technical assistance to the Air Force representative as required throughout the project. Background checks will be completed prior to admittance into the restricted area.

The Contractor shall submit a complete list of personnel in accordance with installation policy, including deliverymen, who will be expected to work on the installation. This list will contain Privacy Act information as required as well as the expectation that each individual will be able to present a current and valid state/federal identification complying with the REAL ID Act, to meet local Air Force security requirements. (Please note that many installations require this information be coordinated days in advance).

The Contractor shall not employ persons for work on this contract if such employee is identified to the Contractor by the CO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees.

The Contractor shall manage ordering, shipment, delivery, and installation of all new furniture from manufacturer to final acceptance by the Government.

The Contractor shall provide customer service during normal duty hours, 0730-1630 hours, Monday through Friday; except for federal holidays.

Recognized US Federal Holidays are as follows: New Year’s Day, Birthday of Martin Luther King Jr., Washington’s Birthday, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day. If the holiday falls on a Saturday, it is observed on Friday. If the holiday falls on Sunday, it is observed on Monday.

When the Contractor desires to work other than standard times, a written request shall be submitted to the Government for approval. Written approval from the CO must be received before proceeding with the work. The request shall be submitted at least five (5) workdays prior to the proposed performance of work, and it shall indicate the day/days, time/amount of work, and reason why performance is necessary during nonstandard hours.

All Air Force inquiries shall be responded to by a Contractor representative within two business days.

Meetings may periodically be held between base personnel and Contractor management to discuss contract status. The CO will notify the Contractor in writing in advance of the place and time of required meetings.

The Contractor shall be responsible for coordination of an escort through any controlled areas through the Government Point of Contacts (POC).

Lost vehicle and entry passes shall be reported immediately to the Security Police as well as the

Government POCs in accordance with the local security forces policy.

The Contractor shall be responsible for any storage of all office workplace furniture, components, parts and assemblies prior to and during installation in accordance with the agreed upon delivery schedule.

The Contractor shall maintain the capability to adjust workforce in the event of unforeseen circumstances such as extended duty hours, travel, classes and education, and mission related changes.

The Contractor shall maintain continuity between the support operations at Cape Cod Space Force Station and all other assigned performance locations and the contractor’s corporate offices. The Contractor shall provide the necessary resources to manage and administer the contract. The Contractor shall, as a minimum, maintain a single point of contact for this effort to be available to Cape Cod Space Force Station, during the same business day.

The Contractor shall provide for the management and support of personnel, to include: making necessary arrangements for employees required to travel; supporting contractor personnel at Cape Cod Space Force Station and other locations specified with additional resources, expertise, advice; necessary infrastructure to support work to be accomplished off-base; conducting personnel meetings; providing administrative support for employees in a timely fashion; and providing facility and staff security requirements.

All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

3.2) Disassemble/Design/Install:

The Contractor shall provide personnel versed in space planning and product specification, able to communicate product capabilities to the customer, to ensure products purchased meets the requirements.

The objective is for the Contractor to disassemble the existing workstation desks currently in place.

The Contractor shall disassemble the four (4) existing workstations from the operations floor and then place them in the sim cab room, next to the MWOC.

The Contractor shall procure, ship/deliver, and install (as recommended by the Contractor and accepted by the Government to achieve the proposed floor plan – see below) a winged concept area with four (4) modular workstations facing the same direction, three (3) of which will be connected in a semi-winged coordination with one (1) workstation in the back for oversight purposes.

The Contractor shall be responsible for all material procurement, shipping, labor, equipment, new furniture installation and assembly, and removal of project debris to an off-installation site. The Contractor will be monitored throughout the process.

All furniture and room measurements provided in this SOW are approximate and shall be verified by the Contractor prior to ordering furniture or beginning work. Please see the fourth-floor plans attached with room measurements. Note: MWOC location is on the fourth floor and has an elevator and stairs to navigate when entering/exiting the building. The elevator cab opening is 5' wide across, 7' tall, and 8.125' deep. The weight capacity is 6500 lbs.

The Contractor shall ensure that each individual workstation included in this effort has enough storage space and electrical power to run and store three (3) separate computer towers. As well as desk space to display four (4) monitors, t h r e e ( 3) telephones, and an ancillary operational documentation such as a technical order.

The Contractor shall ensure that all systems furniture outlets are activated and ready for use upon completion of the project. The Contractor shall inspect all delivered furniture to ensure there is no damage prior to assembly.

The Contractor shall disassemble the four (4) existing workstation desks and then place them in the sim cab room next to the MWOC. The Contractor shall be responsible for any and all damage to buildings, facilities, grounds, and other areas used or transited through by the Contractor during the course of the project and shall repair said damages to the satisfaction of Project Manager at no-cost to the Government.

Any repairs required due to Contractor incurred damage should match as close as possible to the original area construction. Any repairs shall be completed no later than 24 hours prior to final inspection and acceptance.

3.3 Workstation Requirements: The following workstations shall have these stated details:

• QUANTITY: 4

• Dimensions as follows:

• TYPE:

o 4 height adjustable desks for comfortable/easy sit or stand configuration with height controllers on each desk.

• FRAME: Heavy-duty tubular steel frames for each section to ensure strength and longevity.

• CMDR/CCH/SCO CONFIGURATION: 3-position angular console to include CMDR, CCH, and SCO frames. This console will have 2 45-degree angled transitions to link the CMDR- CCH-SCO frames. The three console sections can be raised and lowered independently of each other. The length and depth measurements for each frame can be found below.

o CMDR Frame: LXD: 96''x 35"(holds 4 monitors and needs enough base storage to fit 4 computer towers – NIPR/SIPR/DCP/JWICS) o CCH Frame: LXD: 96''x 35" (holds 4 monitors needs and needs enough base storage to fit 4 computer towers– NIPR/SIPR/DCP/JWICS) o SCO Frame: LXD: 72”x 35'' (holds 4 monitors needs enough base storage to fit

4 computer towers– NIPR/SIPR/DCP/JWICS)

• Intel/MMCO CONFIGURATION: Straight console that can be raised and lowered. The length and depth measurements of the frame can be found below.

o Intel/MMCO Desk: LXD: 96''x 35" (holds 4 monitors needs enough base storage to fit 4 computer towers– NIPR/SIPR/DCP/JWICS)

• FRONT ACCESS for base storage o Hinged steel front doors for computer access.

• REAR PANEL:

o Slatwall panel on each desk for single tier monitor mounting.

Approx. 4 multiple standard 24” monitors per desk will need to be mounted per desk.

o APPROX: 1 ft h x 6″d Slatwall Cube allows mounting monitors to top or back.

• REAR ACCESS:

o Steel rear access doors o Internal Base power strips

• BASE STORAGE:

o Fixed shelf base storage

• WIRING

o Horizontal and vertical cable raceways in all desk frames allow for optimal cable management.

• ACCESSORIES

o Fan Kits per frame for active heat management (QTY 4 TOTAL) o Integrated power outlet strip attached to back panels.

o Work Surface Power strips

• COUNTERTOP FINISH

o Black frame for desks o Edges: Bumper Black o Tabletop color: Charcoal Gray

3.4 All documentation (Owner’s manuals, warranty information, assembly instructions, maintenance and care instructions, operating instructions, etc.) shall be provided to and reviewed with the Government POCs upon completion of the installation.

4) Program Management: The Contractor proposal shall include the following:

• A list of all furniture to be delivered, to include a complete price breakout by line item for all furniture and services provided

• Any additional negative ergonomic or human factors

• Any additional concerns or risks as identified by the Contractor

5) Security Protocol:

The Contractor will provide proof of US citizenship (valid passport or driver’s license) for all workers entering Cape Cod Space Force Station as part of this project and must maintain usage of the same personnel throughout the project. If a worker needs to be replaced, the Contractor shall provide written notice and proof of US citizenship of the proposed replacement to the Government at least 5 business days in advance of the replacement beginning work.

6) Government Points of Contact:

Name Rank Phone E-Mail

Harper, Maxwell

Wattenbarger, Josiah

Yager, Clint

1st Lt

2nd Lt

MSgt

508-968-3291 maxwell.harper.1@spaceforce.

mil josiah.wattenbarger.1@spacef orce.mil clint.yager@spaceforce.mil

The Contractor shall ensure all hazards present as a result of the project are clearly marked and mitigated to prevent injury to personnel or damage to equipment and facilities.

7) Schedule:

The Contractor shall coordinate with the Government to develop an agreed upon schedule for delivery of furniture and set up/installation. The Contractor will provide tracking before and during shipment of the furniture. The period of performance will be 90 days from the date of contract award to disassemble the four (4) existing workstation desks, receive items, install, and inspect completion of work.

8) Missions Location/Description:

Cape Cod Space Force Station is a unique installation, and all contractor personnel will need to be vetted by Security Forces and the on-site Security Manager before entry into the installation. No special clearances are required to conduct work in the Missile Warning Operations Center; however, contractors are required to submit their current clearance level as well as the additional requirements listed below. Personnel will contact Capt Kruse via e-mail at alison.kruse.1@spaceforce.mil, Lt Harper at maxwell.harper.1@spaceforce.mil, Lt Wattenbarger at josiah.wattenbarger.1@spaceforce.mil , and MSgt Yager at clint.yager@spaceforce.mil with the following requirements for entry.

- Name: Last, Middle, First

- Rank: (If Applicable)

- DOD ID# or Driver License #

- Clearance Level

9) Delivery:

mailto:maxwell.harper.1@spaceforce.mil mailto:maxwell.harper.1@spaceforce.mil mailto:josiah.wattenbarger.1@spaceforce.mil mailto:josiah.wattenbarger.1@spaceforce.mil mailto:alison.kruse.1@spaceforce.mil mailto:maxwell.harper.1@spaceforce.mil mailto:maxwell.harper.1@spaceforce.mil mailto:maxwell.harper.1@spaceforce.mil mailto:josiah.wattenbarger.1@spaceforce.mil mailto:josiah.wattenbarger.1@spaceforce.mil

The site shipping address is listed below:

Cape Cod Space Force Station

1 FLATROCK HILL RD

SAGAMORE, MA 02561-5000

United States

If Crossing Sagamore Bridge:

Once you take exit 55 directly after crossing the Sagamore bridge, you will immediately turn left across the divider. It will come up quickly as you round the bend on the exit ramp. You will see the CCSFS sign. If you miss this turn, you can turn around at the Market Basket parking lot.

If Crossing Bourne Bridge:

Take the third exit on the Bourne Rotary to Sandwich Rd. Stay on that road for about 3 miles. Turn right onto Mid-Cape Connector, drive through the stop light and take the first right following the light. There will be a “Cape Cod Space Force Station” sign. This is the access road to the radar.