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STATEMENT OF WORK
Aircraft Maintenance Support
7-9-2020
A-1
U.S. DOT Federal Aviation Administration Table of Contents
| 1. | Introduction | 1 |
| 1.1 | Background …………………………………………………………………………………….. 1 | |
| 1.2 | Scope of Work …………………………………………………………………………………. 1 |
| 2. | References | 1 | |
| 3. | Task Requirements | 3 | |
| 3.1 | Task 1 – Program Management Support ……………………………………………. 3 | ||
| 3.1.1 | Subtask 1.1 – Contract Management ………….……………………………………… 3 | ||
| 3.1.2 | Subtask 1.2 – Task Lead …………………………………………..………………………. 4 | ||
| 3.1.3 | Subtask 1.3 – Project Management Plan…………………………………………….. 4 | ||
| 3.1.4 | Subtask 1.4 - Monthly Status Reports …………………………………….…………..4 | ||
| 3.1.5 | Subtask 1.5 - Quality Control Plan ……….……………………………………………. 5 | ||
| 3.1.6 | Subtask 1.6 - Monthly Financial Reports …………………………………………… 5 | ||
| 3.1.7 | Subtask 1.7 – Schedules ……………………………………….………………………….. 6 | ||
| 3.1.8 | Subtask 1.8 - Contract Phase-In and Phase Out ...………………….……....….. 6 | ||
| 3.1.8.1 | Subtask 1.8.1 - Phase-In Period and Phase-In Transition Plan ……….……. 6 | ||
| 3.1.8.2 | Subtask 1.8.2 - Phase-Out Period and Phase-Out Transition Plan |
(Option) …………………………………………………………………………….….………… 6
| 3.1.8.3 | Subtask 1.8.3 | Phase-Out Execution (Option) ………….…………….….………. 7 | ||
| 3.2 | Task 2 – Electronic Technical Support ……………………………………….……… 7 | |||
| 3.2.1 | Subtask 2. 1 – Electronic Technical Aircraft Maintenance Support …...…. 7 | |||
| 3.2.2 | Subtask 2.2 – Electronic Technical Support Inventory Hand Tool Report ………………………………………………………………………………..……..……………… 8 | |||
| 3.3 | Task 3 – Airframe and Powerplant (A&P) Technical Support ……………………………………………………………..………………………………..……… 8 | |||
| 3.3.1 | Subtask 3.1 –Customer Aircraft Maintenance Support ………………...…..… 9 | |||
| 3.3.2 | Subtask 3.2 –Customer Aircraft Maintenance Inventory Hand Tool Report ……………………………………………………………………………………..…... 9 | |||
| 3.4 | Task 4 – Supply Technical Support .……………………………………….……….. 9 | |||
| 3.5 | Task 5 – Laborer Support ……..……………………………………………….………. 9 | |||
| 3.6 | Task 6 - Electronic and A&P Technical Support and Laborer Support of | |||
| Aircraft (Option) ……………………………….…………………………………………… 10 | ||||
| 3.6.1 | Subtask 5.1 - Workload - FAA Owned and Operated Aircraft (Option) … 10 | |||
| 3.6.2 | Subtask 5.2 - FAA Supported Aircraft - Other Federal Agencies (Option) | |||
| …………………………………………………………………………………………………… 10 |
| 4. | End Results/Deliverables | 10 |
| 5. | Period of Performance | 13 |
| 6. | Place of Performance | 13 |
| 7. Other Requirements | 13 | |
| 7.1 | Work Hours ………………………………………………………………………………….. 13 | |
| 7.1.1 | Normal Work Hours ….………………………………………………………….…..…... 13 |
| 7.1.2 | Overtime (OT) - Surge ……………………………………………………………………. 14 | ||
| 7.2 | FAA Required Training ………………………………………………………………..... 15 | ||
| 7.3 | Required Contractor Personnel Qualifications …………….………….………… 15 | ||
| 7.4 | Mandatory Drug Testing …………..……………………………………………………. 15 | ||
| 7.5 | Required Contractor Property ….……………………………………………………… 15 | ||
| 7.7 | Government Furnished Equipment (GFE)/Government Furnished Information (GFI) ……………………………………….………………………………… 15 |
Appendix A - Sample Monthly Status Report ……………………….………………..……………… A-1
Appendix B – Basic Tool List ………………………………………………………………....................….B-1
Aircraft Mechanics - Statement of Work i
Introduction Flight Program Operations (AJF) is responsible for all aspects of the FAA Flight Program to include: safety, policy/standards, operations, training, maintenance, administrative services, financial and business management, acquisition, reporting, regulatory compliance, and other internal/external requirements.
In accordance with Title 14 of the Code of Federal Regulations, 14 CFR 135.426(3)(c), AJF requires that each maintenance provider perform all covered work by following Flight Program Operations’ FAA-accepted General Maintenance Manual (GMM) and FAA-approved Continuous Airworthiness Maintenance Program (CAMP). Any person contracted to perform maintenance, inspection, repair, or alteration on FAA Flight Program aircraft (Beech Aircraft 300s, C90 GTi, Challenger 604s and 605s, and Learjet model 60 aircraft) must be qualified, trained, certified, and authorized to perform the work.
Background A fleet of FAA owned and uniquely equipped Flight Inspection aircraft perform Flight Inspection missions. Aircraft Maintenance, Maintenance Services Group maintains and inspects Flight Inspection Aircraft (FIA) under an approved 14 CFR Part 135 program maintaining Flight Inspection Standards (FIS) aircraft and 14 CFR Part 145 Certificated Repair Station for airframes, powerplants, propellers, radios, instruments, accessories, and specialized services. FIS requires Contractor maintenance technicians to accomplish the goals, mandates, and objectives regarding the number of flight inspection missions per year as defined by the FAA and to complete aircraft maintenance of FAA owned and operated aircraft. The FIS may require Contractor maintenance technicians to complete increased aircraft maintenance actions due to FAA mission requirements. The FIS may require Contractor maintenance technicians to complete aircraft maintenance of FAA supported aircraft from other federal agencies.
Scope of Work The FAA requires specialized technical maintenance work associated with installing, repairing, fabricating, maintaining, modifying, calibrating, testing, cleaning, and determining airworthiness of aircraft, including electrical/electronic, airframe, and powerplant systems installed. This requires applying broad experience and technical knowledge of licensed Airframe and Power (A&P) mechanics, as well as licensed avionics mechanics, who understand how aircraft systems operate and are integrated, to successfully perform the work as enumerated throughout this Statement of Work (SOW).
· Task 1: Program Management Support
· Task 2: Electronic Technical Support
· Task 3: Airframe and Powerplant (A&P) Technical Support
· Task 4: Supply Technical Support
· Task 5: Laborer Support
· Task 6: Electronic and A&P Technical Support and Laborer Support of FAA Supported Aircraft (Option) References The Contractor must ensure all work is in full compliance with regulations expressed in the following procedures, orders, and programs unless otherwise directed by the Contracting Officer’s Representative (COR):
FAA Acquisition Management Policy:
http://fast.faa.gov/AMP_TOC.cfm
FAA Acquisition Toolset:
http://fast.faa.gov/ ID Badge Online Application:
https://employees.faa.gov/org/staffoffices/ash/id_badge/ Contractor & Industrial Security Program:
http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.information/documentid/15573 Orders and Notices:
http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.list/parent TopicID/184 Forms:
http://www.faa.gov/library/forms/ Project Management Guidance:
The Project Management Body of Knowledge (PMBOK) Project Management https://www.pmi.org/
Drug Testing Guidance:
Title 49 CFR Part 40, Department of Transportation (DOT) Drug and Alcohol Testing Regulations https://www.transportation.gov/odapc/part40 Title 14 CFR Part 120 Department of Transportation (DOT) Office of Drug & Alcohol Policy & Compliance
Maintenance Guidance:
https://www.faa.gov/air_traffic/flight_info/avn/maintenanceoperations https://www.faa.gov/regulations_policies/airworthiness_directives/ FAA Quality Assurance Objectives/Goals
Federal Regulations:
Title 14 Code of Federal Regulations (CFR) Parts 21, 23, 25, 27, 29, 31, 33, 34, 35, 36, 39, 65, 120,135, & 145 Title 14 CFR Part 65 Subpart D Title 14 CFR Part 65.71 Title 14 CFR Part 65.101 Title 14, Federal Aviation Regulations, Part 65, Subpart D https://www.ecfr.gov/cgi-bin/ECFR?page=browse https://www.ecfr.gov/cgi-bin/text-idx?c=ecfr&tpl=/ecfrbrowse/Title14/14tab_02.tpl
Advisory Circulars:
AC 20-62, Eligibility, Quality, and Identification of Aeronautical Replacement Parts AC 20-77, Use of Manufacturers' Maintenance Manuals AC 39-7, Airworthiness Directives AC 43-4, Corrosion Control for Aircraft AC 43-9, Maintenance Records AC 43-12, Preventive Maintenance AC 43.13-1, Acceptable Methods, Techniques, and Practices ─ Aircraft Inspection and Repair AC 43.13-2, Acceptable Methods, Techniques, and Practices ─ Aircraft Alterations AC 91-82, Fatigue Management Programs for In-Service Issues AC 120-16, Air Carrier Maintenance Programs https://www.faa.gov/regulations_policies/advisory_circulars/
Procedures and Manuals:
Procedure 03-503, Powered Industrial Vehicle Operator Training and Qualification Procedure 03-505, Hazardous Energy Control Procedures (Lockout – Tag out) Procedure 30-001, Q.C. and Maintenance Buy Off of Non-Routines Procedure 30-004, Maintenance Tool Confidence Check Procedure 32-004, Sheet Metal Shop Standard Operating Procedure (SOP) 00-001R00, Aircraft Towing Operations Procedures TI 4100.24, General Maintenance Manual TI 4100.24 Section 3.16, Tool and Equipment Control TI 4100.26, Environmental and Safety Operations Manual Task Requirements The Contractor must provide Base Maintenance Teams consisting of aviation technicians (Electronics Technicians, Aircraft Mechanics, and Labor Support personnel) to maintain the continued airworthiness of FIS aircraft enumerated in Section 1, Introduction (e.g. Beech Aircraft 300s, C90 GTi, Challenger 604s and 605s, and Learjet model 60 aircraft). The COR, in consultation with the FAA Line Station Supervisor and aircraft maintenance management personnel, will provide the Contractor with direction on, and approval of, work. The Contractor must hold its employees responsible for confirming, and abiding by, their appropriate chain of command for performing work under this SOW.
The Contractor must conduct the tasks described in the following sections.
Task 1 – Program Management Support
The Contractor must perform the following tasks:
Subtask 1.1 - Program Management The Contractor must provide program management direction to ensure that Contractor employees perform the identified tasks efficiently, accurately, on time, and in compliance with the requirements. The Contractor must participate as a member of a Government-led team as requested by the COR. The Contractor must provide a Kick-Off meeting between the FAA, COR, and Contractor to review SOW requirements and understand work scope and deliverables. The Contractor must prepare and submit meeting minutes to the FAA that capture the discussions and understandings from the Kick-Off meeting.
Subtask 1.2 - Task Lead
The Contractor must perform the following tasks:
· Maintain current knowledge of the FAA’s quality assurance objectives/goals and ensure that all work assignments are performed IAW with them;
· Collaborate with the COR and the FAA Line Station Supervisor to enable them to determine aircraft maintenance and repair requirements and determine workload and priorities;
· Report aircraft repair/maintenance status to the COR and the FAA Line Station Supervisor to enable them to determine aircraft mission readiness;
· Use COR provided aircraft maintenance and repair workload and priorities to allocate all work assignments to Base Maintenance Teams;
· Establish work goals/objectives and allocate resources to complete the aircraft maintenance and repair workload and priorities efficiently, accurately, on time, and in compliance with the requirements;
· Identify and implement timelines for completing all work assignments; and
· Resolve all quality assurance deficiencies and/or unacceptable work to bring such issues into compliance with FAA Maintenance Program policies, regulations, and procedures.
Subtask 1.3 - Project Management Plan The Contractor must prepare and maintain a Project Management Plan (PMP). The Government will use the PMP to assess the adequacy of the resources the Contractor proposes and will manage to accomplish the requirements of the SOW. The Contractor must provide a PMP to include each task of this SOW as follows:
Description of the planned schedule to include all milestones and deliverables;
Identification of each process step required for completing the work;
The period of time needed to accomplish each step;
Description of the staffing resources allocated to each task, i.e., staffing plan; and Rationale for the project organization, staff utilization, and other resource allocations.
The Contractor must keep the PMP current and resubmit the PMP for COR approval whenever any proposed changes result in a schedule impact of more than ten (10) business days.
Monthly Status Reports The Contractor must provide Monthly Status Reports (MSRs). The Contractor must provide an MSR that documents the activities of the previous month and identifies planned activities for the following month. The Contractor must deliver the reports to the COR. The reports must include, at a minimum, the following information:
Overview of work completed, work in progress, and work planned for each task;
Hours expended by task, labor category, and personnel;
Status of individual deliverables;
Identification of risk areas with recommended remedial actions;
Status of all outstanding risks identified in previous MSRs;
Summary of expenditures by resource and labor category for the monthly reporting period, as well as cumulative year-to-date totals for the performance;
Overtime Work Provided since last reporting period (See Section 7); and Any additional information pertinent to the Government in administering the performance of this effort when directed by the COR.
An approved sample format for the MSR is available in Appendix – A of this SOW.
Subtask 1.5 - Quality Control Plan The Contractor must develop and maintain a Quality Control Plan (QCP). The Government will use the QCP to ensure the Contractor meets the requirements as specified in this SOW. The Government will use the QCP to support the FAA’s Quality Assurance Surveillance Plan (QASP) and to monitor Contractor performance. The COR will review and approve the QCP. The QCP must, at a minimum, include the following:
Identify the standards that are applicable to this effort;
Include procedures for complying with those standards;
Identify metrics and techniques for measuring quality and performance;
Include an approach for eliminating the causes of unsatisfactory performance, i.e., procedures to identify, prevent, and ensure non-recurrence of defective services; and Address contract and SOW task level performance for applicable tasks.
The Contractor must perform Quality Assurance (QA) functions in accordance with the approved QCP. The Contractor must review and update the approved QCP upon any changes to the contract (e.g., additional duties, staffing changes, new quality assurance measures) or when directed by the COR. QCP updates must be submitted to the COR within 15 business days of the FAA’s request.
Subtask 1.6 - Monthly Financial Reports The Contractor must provide Monthly Financial Reports (MFRs). Each report must be in accordance with (IAW) the Project Management Body of Knowledge (PMBOK) and include the following for each Task:
CLINs used during month;
Cost/hours funded or apportioned by CLIN;
Cost/hours used by CLIN;
Projected date when 75% of funds are spent;
Projected date when funds are exhausted;
Funds/hours remaining by CLIN;
Other direct costs (ODCs) estimated, used, and remaining by month; and Summary of expenditures by resource and labor category for the monthly reporting period, as well as cumulative year-to-date totals for the performance period.
Subtask 1.7 - Schedules The Contractor must provide a schedule that aligns with the PMP per Task 3.1.3. Prepare each schedule IAW the PMBOK and include the following:
· Depicts the tasks to be performed with key milestones identified;
· Identifies task level resource requirements; and
· End results/deliverables to be produced.
Subtask – Contract Phase-In and Phase-Out Subtask 1.8.1 - Phase-In Period and Phase-In Transition Plan The first thirty (30) calendar days from the date of contract period of performance (PoP) start constitute the Phase-In Period. The Contractor must submit a Phase-In Transition Plan within five (5) business days after contract PoP start that describes all actions necessary for a successful transfer of knowledge and transition of service responsibilities from the incumbent service provider to the Contractor. The Contractor must effectively complete all actions in the Phase-In Transition Plan during the Phase-In Period. The Contractor must assume full responsibility and accountability for contract performance on the 31st calendar day from contract PoP start. The Contractor’s performance of all contract requirements must be at acceptable quality levels on the 31st calendar day from contract PoP start.
Subtask 1.8.2 - Phase-Out Period and Phase-Out Transition Plan (Option) When directed by the COR, and approved by the CO, the Contractor must perform the following tasks:
Use the last sixty (60) calendar days prior to the completion of the contract PoP for the Phase-Out Period. The Contractor must submit a Phase-Out Transition Plan for Government approval ninety (90) business days prior to completion of the contract PoP that addresses the plans and procedures necessary to ensure a successful transfer of knowledge and transition of service responsibilities from the outgoing Contractor to the successor contractor. The Contractor must make available to the Government and the successor contractor all Contractor equipment, material, and services required for the continued acceptable performance of the service. The outgoing Contractor must continue to maintain acceptable performance levels for all tasks and deliverables through the last day of the contract PoP.
During the Phase-Out Period, personnel of the successor contractor may observe services and performance methods of the outgoing Contractor. This will allow for orderly turnover of knowledge and records and will help to ensure seamless continuity of services to the Government. The outgoing Contractor must not defer work on any contract requirements, or transfer any work to the succeeding Contractor, before the end of the last day of the PoP, without obtaining prior written approval of the COR. The outgoing Contractor must fully cooperate with the succeeding Contractor and the Government so as not to interfere with their work or duties.
Subtask 1.8.3 - Phase-Out Execution (Option) When directed by the COR, and approved by the CO, the Contractor must perform the following tasks:
Execute the phase-out activities in accordance with the Phase-Out Transition Plan. The Contractor must not disrupt or adversely impact the provision of services and must achieve a smooth and orderly transfer of responsibility to the successor. Additionally, approximately twenty-eight (28) business days prior to the completion of the PoP, the Contractor must provide the following to the COR:
All documentation as of the most recent revision;
A final financial report;
A final status report including a projection of activities for the remainder of the contract;
A closeout meeting with the FAA (details and participants to be determined by the COR); and
· The Contractor must return all FAA security badges, if issued, to the COR by closeout of the contract.
Task 2 – Electronic Technical Support
The Contractor must maintain, troubleshoot, repair, replace, modify, install, calibrate, test, evaluate, and ensure air worthiness of all electrical/electronic (e.g. avionics, weather radar, navigation, autopilot, wiring, circuits, simple electronic devices, et al) equipment, parts, components, or systems (hereafter referred to as “electrical/electronic equipment”) on FIS aircraft enumerated in Section 1, Introduction (e.g. the Beech Aircraft 300s, C90 GTi, Challenger 604s and 605s, and Learjet model 60 aircraft). The Contractor must perform all such activities IAW all applicable FAA and Original Equipment Manufacture’s (OEM) regulations, procedures, and instructions to ensure the equipment works IAW design specifications.
The Contractor must perform the following tasks:
Subtask 2.1 - Electronic Technical Aircraft Maintenance Support
Perform general maintenance, troubleshooting, repair, replacement, modification, installation, calibration, test, and evaluations on FIS aircraft electrical/electronic equipment to verify that it is installed properly and operates IAW all applicable FAA and OEM regulations, procedures, and instructions and works IAW design specifications;
Use FAA standards to determine the airworthiness of aircraft under FIS aircraft mission-specific certificates to meet FIS missions on which the Contractor maintained, repaired, or modified electrical/electronic equipment;
Take test readings of non-functioning electrical/electronic equipment using common instruments (e.g. digital multi-meters, signal generators, semiconductor testers, curve tracers, oscilloscopes, et al), or IAW all applicable FAA and OEM regulations, procedures, and instructions and analyze the results to determine maintenance and repair requirements;
Troubleshoot electrical/electronic equipment, implement repair procedures, and replace inoperative electrical/electronic equipment. Maintain aircraft electrical/electronic equipment IAW all applicable FAA airworthiness regulations and technical aircraft maintenance publications and part manuals; and Use tools (e.g. electronic testing equipment, torque wrenches, dial indicators, micrometers, et al) IAW the OEM specifications and maintenance manuals to maintain, troubleshoot, repair, install, replace, modify, calibrate, test, and evaluate FIS aircraft electrical/electronic equipment in aircraft systems.
Subtask 2.2 - Electronic Technical Support Inventory Hand Tool Report
· Provide basic hand tools (as listed in the “Required Contractor Tools” available in Appendix – B of this SOW) required to successfully maintain, troubleshoot, repair, install, replace, modify, calibrate, test, and evaluate aircraft electrical/electronic equipment at FIS locations. The Government will provide all specialty tools (e.g. micrometers, equipment to take electrical readings, waveguides, special tooling to remove aircraft parts, et al) at FIS locations;
Perform daily tool inventory IAW Technical Instruction (TI) 4100.24 Section 3.16. Any tools which are discovered missing must be immediately reported IAW TI 4100.24 Section 3.16; and
Task 3 – Airframe and Powerplant (A&P) Technical Support The Contractor must maintain, troubleshoot, repair, replace, modify, install, calibrate, test, evaluate, and ensure air worthiness of all A&P (e.g. skin, engine, brakes, galley, hydraulics, sheet metal, et al) equipment, parts, components, or systems (hereafter referred to as “A&P equipment”) on FIS aircraft enumerated in Section 1, Introduction (e.g. the Beech Aircraft 300s, C90 GTi, Challenger 604s and 605s, and Learjet model 60 aircraft). The Contractor must perform all such activities IAW all applicable FAA and OEM regulations, procedures, and instructions to ensure the equipment works IAW design specifications.
The Contractor must perform the following tasks:
3.3.1 Subtask 3.1 - Customer Aircraft Maintenance Support
Perform general maintenance, troubleshooting, repair, replacement, modification, installation, calibration, test, and evaluations on FIS aircraft airframe and powerplant equipment to verify that it is installed properly and operates IAW all applicable FAA and OEM regulations, procedures, and instructions and works IAW design specifications;
Use FAA standards to determine the airworthiness of aircraft under FIS aircraft mission-specific certificates to meet FIS missions on which the Contractor maintained, repaired, or modified A&P equipment;
Take test readings of non-functioning A&P equipment using common instruments (e.g. digital multi-meters, signal generators, semiconductor testers, curve tracers, oscilloscopes, et al) IAW all applicable FAA and OEM regulations, procedures, and instructions, and analyze the results to determine maintenance and repair requirements;
· Troubleshoot A&P equipment, implement repair procedures, and replace inoperative airframe and powerplant equipment. Maintain aircraft A&P equipment IAW all applicable FAA airworthiness regulations and technical aircraft maintenance publications and part manuals;
Use tools (e.g. torque wrenches, dial indicators, micrometers, et al) IAW the OEM specifications and maintenance manuals to maintain, troubleshoot, repair, install, replace, modify, calibrate, test, and evaluate FIS aircraft A&P equipment; and
· Provide A&P Technical Aircraft Maintenance Support personnel to travel within the continental United States with aircraft when directed by the COR, in consultation with the FAA Line Station Supervisor and aircraft maintenance management personnel, to make emergency repairs on aircraft in ground situations.
0. Subtask 3.2 - Customer Aircraft Maintenance Inventory Hand Tool Report
· Provide the basic hand tools (as listed in the “Required Contractor Tools” available in Appendix – B of this SOW) required to successfully maintain, troubleshoot, repair, install, replace, modify, calibrate, test, and evaluate A&P equipment at FIS locations. The Government will provide all specialty tools (e.g. micrometers, equipment to take electrical readings, waveguides, special tooling remove aircraft parts, et al) at FIS locations;
Perform daily tool inventory IAW TI 4100.24 Section 3.16. Any tools which are discovered missing must be immediately reported IAW TI 4100.24 Section 3.16; and
Perform a daily day tool inventory of each Contractor employee’s tool box. Any tools which are discovered missing must be immediately reported IAW TI 4100.24 Section 3.16.
Task 4 – Supply Technical Support The Contractor must perform the following task:
Provide staff that are knowledgeable and possess practical experience to:
· Coordinate parts/material requirements with maintenance personnel to include pulling and issuing parts and tools, process turn in, process backorders/shipping orders/site transfers, and prepare parts for shipment.
· Log in all incoming parts, receive tools and non-aircraft parts, receive test equipment from repair, prepare in-house repair orders, and store parts.
· Coordinate and fill Material Required List (MRL) for scheduled aircraft maintenance such as phase inspections, modifications, service bulletins and Airworthiness Directives.
Task 5 – Laborer Support The Contractor must perform the following tasks:
Provide staff that are knowledgeable and possess practical experience to:
· Maintain Hangar safety and cleanliness to include use of a hangar floor sweeper. Employees must complete and pass hangar floor sweeper training prior to using this machine.
· Conduct daily inspections in accordance with repair station work cards on General Service Equipment (GSE) to determine if equipment is working properly. Mark non-functioning equipment as “Out Of Service” and annotate the problem on the Maintenance Card associated with each piece of equipment so the Government can take corrective actions.
· Clean the interior of the aircraft ( e.g. vacuuming, dusting, resetting and organizing seatbelts, servicing lavatories, removing trash, et al) and exterior (e.g. washing windows, wet washing exterior surfaces, polishing painted and unpainted surfaces (also known as “brightwork”) of the aircraft.
· Serve as a tow team member. Employees must complete and pass tow team training prior to serving in this capacity and must conduct towing operations IAW SOP 00-001R00.
Task 6 – Electronic and A&P Technical Support and Laborer Support of Aircraft (Option)
3.5.1 Subtask 6.1 - Workload - FAA Owned and Operated Aircraft (Option)
· When directed by the COR, and approved by the CO, the Contractor must provide Base Maintenance Teams consisting of aviation technicians (Electronics Technicians, Aircraft Mechanics, and Labor Support personnel) to complete increased aircraft maintenance actions as described in Task 2, Task 3, and Task 4 of this SOW due to FAA mission requirements on FAA owned and operated aircraft to maintain the continued airworthiness of such aircraft.
3.5.2 Subtask 6.2 - FAA Supported Aircraft – Other Federal Agencies (Option)
· When directed by the COR, and approved by the CO, the Contractor must provide Base Maintenance Teams consisting of aviation technicians (Electronics Technicians, Aircraft Mechanics, and Labor Support personnel) to complete aircraft maintenance actions as described in Task 2, Task 3, and Task 4 of this SOW on FAA supported aircraft owned and operated by other Federal Agencies to maintain the continued airworthiness of such aircraft.
0.0.1
End Results/Deliverables This section describes 1) the products and tangible end results that are expected from each task contained in the previous section, 2) the date each deliverable is due, and 3) the Government acceptance criteria. The Contractor must verify that all submitted deliverables conform to applicable FAA policies, standards, and guidelines as listed in Section 2 of this SOW and any specific formatting requirements as directed by the COR.
All days are business days unless otherwise specified. The Government’s Initial Review of each deliverable is performed in accordance with the “Initial Review” terms listed in the Acceptance Criteria section below. The definitions for the terms are as follows:
a. Technical Performance Execution (TPE): Task activities performed with little to no re-work/re-performance required.
b. Schedule Compliance (SC): Contractor provides deliverables on due dates and meets project milestones or schedules.
c. Deliverable Quality (DQ): Deliverables are complete, accurate and compliant with task requirements.
d. Cost Control (CC): Successful delivery of task requirements within originally specified estimated cost.
The following provisions and the applicable SOW Section(s) (as listed in the Acceptance Criteria for each deliverable in the table below) govern the FAA’s final acceptance of each deliverable:
3.10.4-4 Inspection of Services--Both fixed price & Cost Reimbursement (April 1996) 3.10.4-5 Inspection- Time and Material and Labor Hour (April 1996) 3.10.4-11 Inspection-Dismantling, Demolition, or Removal of Improvements (April 1996)
| Task / Section |
| End Result/Deliverable |
| Due Date |
| Acceptance Criteria |
| 1 |
| Kick Off Meeting Minutes |
| 2 days after Kick Off Meeting |
| Initial Review: SC, DQ |
Kick Off Meeting Minutes capture all relevant topics discussed and summarize contractor’s understanding of work scope and SOW requirements. Contractor format acceptable, meets COR approval of content, and is prepared in accordance with SOW Section 3.1.1
| 1 |
| Weekly Aircraft Repair/Maintenance Status Report |
| Report due each Friday no later than 4PM central |
| Initial Review: SC, DQ |
Weekly Aircraft Repair/Maintenance Status Reports are accurate, complete, submitted on time in the COR approved format and are prepared in accordance with SOW Section 3.1.2
| 1 |
| Project Management Plan (PMP) |
| 5 days after contract start; |
Updates within 5 days whenever any proposed changes are expected to result in a schedule impact of ten (10) days or more Initial Review: SC, DQ Final Review: SC, DQ, TPE
The PMP is accurate, complete, submitted on time in the COR approved format and is prepared in accordance with SOW Section 3.1.3
| 1 |
| Monthly Status Reports |
| 10th day of 1st full month following contract start; |
Every 10th day of each month thereafter Initial Review: SC, DQ
The MSRs are accurate, complete, submitted on time in the COR approved format and is prepared in accordance with SOW Section 3.1.4
| 1 |
| Quality Control Plan (QCP) |
| 10 days after contract start; |
Updates within 10 days of COR directed change to contract Initial Review: SC, DQ Final Review: SC, DQ, TPE
The QCP is accurate, complete, submitted on time in the COR approved format and is prepared in accordance with SOW Section 3.1.5
| 1 |
| Monthly Financial Reports |
| 10th day of 1st full month following contract start; |
Every 10th day of each month thereafter Initial Review: SC, DQ
The Monthly Financial Reports are accurate, complete, submitted on time in the COR approved format and is prepared in accordance with SOW Section 3.1.6
| 1 |
| Schedules |
| Initial schedule due within 30 days following contract start; |
Every 5th day of each month thereafter Initial Review: SC, DQ
Schedules are accurate, complete, submitted on time in the COR approved format and are prepared in accordance with SOW Section 3.1.7
| 1 |
| Phase-In Transition Plan |
| 5 days after contract start |
| Initial Review: SC, DQ, TPE |
Phase-In Transition Plan is accurate, complete, submitted on time in the COR approved format and is prepared in accordance with SOW Section 3.1.8.1
| 1 |
| Phase-Out Transition Plan (Option) |
| 90 days prior to contract completion |
| Initial Review: SC, DQ, TPE |
Phase-Out Transition Plan is accurate, complete, submitted on time in the COR approved format and is prepared in accordance with SOW Section 3.1.8.2
| 1 |
| Close Out Meeting Documentation and Meeting Minutes |
| Documentation - 5 days prior to the Close Out Meeting |
Meeting Minutes - Within 5 days after the Close Out Meeting Initial Review: SC, DQ
Close Out Meeting Minutes capture all relevant topics discussed and summarize contractor’s understanding of close out work scope and SOW requirements. Contractor format acceptable, meets COR approval of content, and is prepared in accordance with SOW Section 3.1.8.3.
| 3 |
| Daily Tool Inventory |
| Report due each day no later than 5PM central |
| Initial Review: SC, DQ |
Daily Tool Inventory is accurate, complete, and submitted on time, in accordance with the approved format, meets COR approval of content, and are in accordance with TI 4100.24 Section 3.16 and SOW Section 3.3.2
| 7 |
| Overtime (OT) Requests |
| Within 1 days of receipt of COR request |
Initial Review: SC, DQ
OT Requests are accurate, complete, include Contractor provided details on the overtime work completed, submitted on time, in the COR approved format and are prepared in accordance with SOW Section 7.
| 7 |
| Drug Test Status Report |
| Quarterly – 20th day of the last month of each quarter |
| Initial Review: SC, DQ |
Drug Test Status Report is accurate, complete, submitted on time in the COR Approved format and is prepared in accordance with SOW Section 7.
Period of Performance The Period of Performance is one (1) Base year with one (1) one-year option.
Place of Performance The Contractor must perform all work enumerated throughout this SOW at base and line stations at FAA facilities described herein that hold the requisite repair station certification. The Contractor must perform work at the following locations:
· Mike Monroney Aeronautical Center (MMAC), 6500 South MacArthur Blvd, Hangar 9, Oklahoma City, OK 73169
· Battle Creek Line Station Maintenance Station, 16085 South Airport Road, Battle Creek, MI 49015
· Alliance Airport , 2221 Alliance Blvd, Suite 400, Fort Worth, TX 76117
· Atlantic City International Airport, William J. Hughes Technical Center, Atlantic City, NJ 08234
· Atlanta Line Station Maintenance Section, Cobb City Airport 1705 McCollum Parkway, Hangar 240, Kennesaw, GA 30144.
· Sacramento Metro Airport, 6349 Lindberg Drive, Sacramento, CA 95837 When directed by the COR, in consultation with the FAA Line Station Supervisor, the Contractor must perform work at the following locations:
· Ted Stevens Anchorage International Airport, 5200 International Airport Road, Anchorage, AK 99502 Other Requirements The Contractor must abide by the provisions described in the following:
Work Hours Normal Work Hours This contract requires a flexible work schedule for rotation and/or shift work (including weekends), within a 7-day, 40-hour workweek as detailed below. The Contractor must perform services 40-hours per week at the specified sites listed on the individual task orders, excluding Federal Holidays. The COR, in consultation with FAA Management/FAA Line Station Supervisor will determine when mission requirements necessitate shift changes. The Contractor must notify the COR and the CO in writing at least one (1) calendar week in advance of the effective date of the need for any variation in the schedule. The COR must approve any variation in the schedule in writing before any Contractor Employee works such hours.
Projected Workweek Hours
The Normal workweek schedule for the initial 45-day orientation for new employees will be 0700-1530. The incumbent employees will remain on their previous shifts.
The workweek hours and shifts after the 45-day orientation period will require two (2) shifts beginning on or after 4-3-2020. This operation requires two (2) day shifts based on labor category and work location (reference attached work schedule).
1. First shift will be a 40-hour MONDAY thru FRIDAY (0600-1430, 0630-1500, 0700-1730) workweek not to exceed 40 hours.
2. Second shift will be a 40-hour workweek consisting of 4/10’s FRIDAY thru MONDAY (0700-1730) not to exceed 40 hours.
Several work locations require a 4/10 shift FRI-MON 0700-1730 work schedule.
Overtime (OT) – Surge The Government does not anticipate OT requirements on this contract. If OT is required, any Contractor Employee who works in excess of the employee’s scheduled 40-hours per week, per 7-days will receive premium pay (Time and one half) for the excess hours that exceeds the 40 hour scheduled shift. The Government will consider and pre-approve OT on the specified task order.
Contractor must provide an OT Request for Technician OT to the COR and the FAA Line Station Supervisor for processing and obtain COR written approval, prior to any Contractor Employee working such hours. The OT Request must contain the following information:
Name of the Employee;
Pay Period of the OT will take place;
Date and Time the OT will be worked (e.g. – Monday, June 8 @ 06:00 hours – Wednesday June 11 @ 23:00 hours);
Skill(s) required (e.g. – Sheet Work; Electrical Work; Aircraft Maintenance Required; etc.);
Work Required (e.g. – Electrical Work: Rewiring of the Navigation System in Aircraft XYZ);
Total estimated hours required to perform the work;
End Result of the approved OT work;
Emergency/Aircraft on Ground (AOG); and Impact of not approving the OT Work.
As required, the Contractor will process the OT request for Technician OT via email to the COR for approval. In the event of an emergency/Aircraft On Ground (AOG), the COR or FAA Line Station Supervisor may alert the COR verbally. However, the Contractor will process a follow-up OT request via email to confirm the verbal alert. The COR must provide written approval for overtime to the Contractor prior to any Contractor Employee working such hours.
The COR will confirm there is sufficient funding on the task order to cover the OT hours. Sufficient funding for OT must be on the task for the stated type of work before any Contractor Employee works such hours. OT will be funded and paid on the Aircraft Maintenance Support Contract Line Item Number (CLIN) at the proposed OT (pay time and a half) labor hour rate.
The Contractor must provide work details for overtime hours completed in the monthly report.
FAA Required Training When directed by the COR, the Task 3.1.2, 2, 3, 4, and 5 (Option) contractor positions will be required to attend FAA sponsored On the Job Training (OJT) that is considered beneficial to the subject work, workloads, or cost. The Contractor is not financially responsible for the cost of this training. The FAA will conduct this required training during normal business hours and will be responsible for all financial responsibilities associated with the required contractor training. Training may include, but is not limited to, FAA computer based training and OJT.
Required Contractor Personnel Qualifications The Contractor must ensure all aircraft mechanic employees hold a mechanics certificate with the A&P rating to perform work on aircraft enumerated in Section 1, Introduction (e.g. the Beech Aircraft 300s, C90 GTi, Challenger 604s and 605s, and Learjet model 60 aircraft) IAW Title 14, Federal Aviation Regulations, Part 65, Subpart D.
The Contractor must ensure each contractor employee holds all FAA required certificates and ratings to perform work on the aircraft enumerated in Section 1, Introduction (e.g. the Beech Aircraft 300s, C90 GTi, Challenger 604s and 605s, and Learjet model 60 aircraft).
The Contractor must ensure all aviation technicians are proficient in taking and analyzing test readings of aircraft equipment using common instruments (e.g. digital multi-meters, signal generators, semiconductor testers, curve tracers, oscilloscopes, et al).
Mandatory Drug Testing
The Contractor must ensure each contractor employee working on this contract is drug and alcohol free as set forth in Title 14 CFR Part 120. The FAA Guidance for random drug and alcohol testing that implements this CFR is IAW the Department of Transportation (DOT) Office of Drug & Alcohol Policy & Compliance that requires mandatory drug testing of each employee who performs a safety-sensitive function. The Contractor must ensure that each contractor employee is randomly tested twice a year, which is comparable to the DOT random drug testing regimen. The COR, in consultation with the Flight Program Operations’ management, is responsible for directing any drug testing requirements. The Contractor must apprise the Government quarterly of the status of compliance with the Mandatory Drug Testing.
Required Contractor Property The Contractor must provide Steel Toed Shoes to all its employees working on the tasks within this SOW.
The Contractor must ensure that each contractor employee working on the tasks within this SOW has the “Required Contractor Tools” as listed in Appendix – B of this SOW.
Government Furnished Equipment (GFE)/Government Furnished Information (GFI) Performance on this contract must take place in Government controlled spaces following approval from the COR in consultation with the organization's security manager. Performance on this contract in alternate locations requires special approval from the COR in consultation with the organization's security manager prior to beginning any work. The FAA will provide adequate and necessary workspace including general office equipment, computer hardware and software, utilities, telephone, and related services for working on the tasks within this SOW. General office equipment will be available on a shared basis with FAA employees.
The Government will furnish all pertinent existing FAA governance documentation required to accomplish the tasks described in this SOW.
The Government will provide common instruments (e.g. digital multi-meters, signal generators, semiconductor testers, curve tracers, oscilloscopes, et al), calibrated specialty tools, specialty tools (e.g. micrometers, equipment to take electrical readings, waveguides, special tooling remove aircraft parts, et al), and specialty instruments required to accomplish the tasks described in this SOW at all locations.
The Contractor must return all GFE and GFI to the FAA prior to contract close out or earlier when directed by the COR
Appendix A – Sample Monthly Status Report
SAMPLE MONTHLY STATUS REPORT
REGULATION AND CERTIFICATION INFRASTRUCTURE FOR ABC PROGRAM
CONTRACT NO. 6973GH-XXXXX
TASK ORDER NO. 6973GH-XXXXXX
- Monthly Status Report - Period: mm/dd/yy-mm/dd/yy
I CONTRACT SUMMARY
Contract Name: ABC, Program Office: Code, Section
Contracting Officer: Name
TOR: name, code, tel#
Alternate TOR: name, code, tel#
Contractor Project Manager: name, code, tel#
Contract Period of Performance: mm/dd/yy –mm/dd/yy
II CONTRACT PROFILE
The contractor is providing technical and implementation support for the ABC program.
III WORK PROGRESS SUMMARY
1. Milestones
| DELIVERABLES |
| DUE DATE |
| Monthly Status Report |
| NLT the xth day of each month |
| zyx required documents |
| As Directed |
2. Work/Travel/Over Time Completed this Reporting Period (Month):
Participated in formal telecoms and team meetings Meeting XYZ, Participants – Joe (16 hrs) , Bob (8 hrs) , John (4 hrs) Continued refinement of the document (attached document ver x.y)
IV PROBLEM AREAS
Problems Encountered/Resolved: N/A Problems Anticipated/Possible Solutions:
V FINANCIAL SUMMARY
Contract Value
Contract Funding
· Reporting Period Expenditures
· Cumulative Expenditures
Funds Remaining Percent of Funds Expended Projected Date for 75% Expenditure of Funds Estimated Funds Expiration Date
Aircraft Mechanics - Statement of Work A-2
Appendix B – Basic Tool List
Basic Tool List
| Tool |
| Size |
| Qty |
| Tool |
| Size |
| Qty |
| Extensions |
| 1 1/4" X 1/4 Drive |
| 2 |
| Screw Drive FH |
| 2" |
| 1 |
| 4" |
| 2 |
| Flat Head |
| 12" |
| 1 |
| 6" |
| 2 |
| Flat Head |
| 6" |
| 1 |
| Ratchet |
| 1/4" Drive |
| 1 |
| Flat Head |
| 4" |
| 1 |
| Universal |
| 1/4" Drive |
| 1 |
| Flat Head |
| 3" |
| 1 |
| Sockets |
| 3/16" & 1/4 Drive |
| 1 |
| Phillips Head |
| #2 - 3" |
| 1 |
| 1/4" |
| 1 |
| Phillips Head |
| #2 - 12" |
| 1 |
| 9/32" |
| 1 |
| Phillips Head |
| #3 - 6" |
| 1 |
| 5/16" |
| 1 |
| Phillips Head |
| #2 - 4" |
| 1 |
| 11/32" |
| 1 |
| Phillips Head |
| #1 - 3" |
| 1 |
| 3/8" |
| 1 |
| Flash Light |
| Deep Sockets |
| 3/16" |
| 1 |
| 12' Tape Measure |
| TPMA12 |
| 1 |
| 7/32" |
| 1 |
| Wrenches Open Box End |
| 1/4" |
| 1 |
| 1/4" |
| 1 |
| Wrenches Open Box End |
| 5/16" |
| 1 |
| 9/32" |
| 1 |
| Wrenches Open Box End |
| 3/8" |
| 1 |
| 5/16" |
| 1 |
| Wrenches Open Box End |
| 7/16" |
| 1 |
| 3/8" |
| 1 |
| Wrenches Open Box End |
| 1/2" |
| 1 |
| 7/16" |
| 1 |
| Wrenches Open Box End |
| 9/16" |
| 1 |
| 1/2" |
| 1 |
| Wrenches Open Box End |
| 3/4" |
| 1 |
| Adjustable Wrenches |
| 10" - AD10A |
| 1 |
| Inventory Sheet |
| 8" - AD8A |
| 1 |
| 6" - AD6A |
| 1 |
Scribe
Wire Stripper
Needle Nose Pliers
| Scissors |
| Kobalt 84961 |
| 2 |
| Wobble Ext |
| 1 1/4" X 3/8" Drive |
| 2 |
| 3" X 3/8" Drive |
| 2 |
| 6" X 3/8" Drive |
| 2 |
Required Contractor Tools (continued)
| Ratchet |
| 3/8" Drive |
| 1 |
| Universal |
| 3/8" Drive |
| 1 |
| Shallow Sockets |
| 3/8" X 3/8" Drive |
| 1 |
| 7/16" |
| 1 |
| 1/2" |
| 1 |
| 9/16" |
| 1 |
| 5/8" |
| 1 |
| 11/16" |
| 1 |
| 3/4" |
| 1 |
| Deep Sockets |
| 3/8" |
| 1 |
| 7/16" |
| 1 |
| 1/2" |
| 1 |
| 9/16" |
| 1 |
| 19/32" |
| 1 |
| 5/8" |
| 1 |
| 11/32" |
| 1 |
| 3/4" |
| 1 |
SIR Attachment A – Statement of Work B-2 image1.png
File details come from the government source that posted it. Updated .