SOW Many Farms.pdf

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INTENT TO SOLE SOURCE – Telecommunication Services for CCHCF and Many Farms Dental Clinic
Solicitation number
IHS1504035_IHS1504047_Telecommunication_Services
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About this file

This is a Statement of Work (SOW) for telecommunications services at the Many Farms Indian Health Service (IHS) Clinic in Many Farms, AZ. The contractor must provide full PRI circuits and connection services between Many Farms IHS Clinic and NAIHS sites, supporting the clinic's VOIP, WAN, and LAN systems for network connectivity and phone calls using local dialing programmed services.

The key requirements include providing secure private PRI circuits, maintaining continuous connection and local dial tone, ensuring 98% uptime, quick response to circuit outages, and conducting circuit studies when requested. The period of performance is from July 1, 2025 through December 31, 2028, consisting of a base year plus three option years. The contractor must implement security measures to protect equipment and coordinate with local power companies during outages to restore services. Two points of contact are provided: Jameson Ayze (Network) and Michael Lampert (IT Supervisory).

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Text version

Many Farms Clinic

October 25, 2024

Statement of Work

The contractor shall provide full PRI circuits, connection services between MANY FARMS IHS CLINIC and NAIHS sites. The PRI will connect MANY FARMS IHS CLINIC located in MANY FARMS, AZ and all NAO sites. The MANY FARMS IHS CLINIC owned VOIP, WAN, LAN system will complete network connectivity and phone calls using the PRI’s, between MANY FARMS IHS CLINIC and NAIHS sites using local dialing programmed services and data transmissions will be MANY FARMS IHS CLINIC owned equipment (network switches, routers and IT storage devices)

1. The contractor shall provide the following service:

a) Secure, private PRI Circuit’s between MANY FARMS IHS CLINIC and all NAO sites.

b) Ensure connection is achieved at all times.

c) Ensure local dial tone is achieved at all times.

d) 98% uptime, service level agreement for circuit availability.

e) Quick response to accidental circuit outages caused by any personnel.

f) Circuit studies completed upon request on slow transmission rates.

Security and Privacy:

The contractor shall ensure proper security measures are in place to protect the equipment from damage or theft.

Safety:

The contractor shall ensure circuits are available at all times and in the event of a power or network outage, the contractor shall contact local power company of the power outage for power restoration or restore any cut copper or fiber lines which might affect PRI services.

Period of Performance:

The period of performance will be for a Base Year Plus 3 Option Year from 07/01/2025 through 12/31/2028.

Work Hours and other Workplace Conditions:

None

Assumptions:

None

Points of Contact:

Network: JAMESON AYZE 928-674-7829 IT Supervisory: MICHAEL LAMPERT 928-674-7423

File details come from the government source that posted it. Updated .