SOW - LSM Tech - NOI SS.docx

STATEMENT OF WORK

1. TITLE

Maintenance Service Support for Zeiss 700 Series Confocal Microscopes in the NCI CCR Microscopy Core Facilities.

1. BACKGROUND

The National Cancer Institute (NCI), Center for Cancer Research (CCR), Laboratory of Cancer Biology and Genetics (LCBG), currently has four (4) Zeiss systems that require service contract coverage. Technical support and local service is needed for both hardware and software support to ensure maximum user time on the systems and minimal “down-time” for repairs and /or training on the systems. This is a necessity as any instrument downtime has the potential to affect the work of hundreds of NCI researchers.

1. SCOPE

The Contractor shall provide all labor, materials, and equipment to provide preventive maintenance for Government-owned equipment listed below. All maintenance services shall be performed in accordance with the manufacturer’s standard commercial maintenance practices.

Instruments 1-4 are listed below along with the coverage for each instrument:

1. LSM 780 w/one scope - SN 2504000601 Consisting of:

1 each Service Agreement for LSM 780 Confocal 1 each 405nm Laser Coverage

2. LSM 780 w/one scope - SN 2504000383 Consisting of:

1 each Service Agreement for LSM 780 Confocal 1 each 405nm Laser Coverage

3. LSM 780 w/one scope - SN 2504000540 Consisting of:

1 each Service Agreement for LSM 780 Confocal 1 each 405nm Laser Coverage

4. LSM 710 w/one scope - SN 2502000471 Consisting of:

1 each Service Agreement for LSM 710 Confocal 1 each 405nm Laser Coverage

1. TYPE OF CONTRACT

This shall be issued as a firm fixed-price purchase order.

1. SPECIAL ORDER REQUIREMENTS

4. PREVENTIVE MAINTENANCE

The Contractor shall perform one (1) preventative maintenance inspection (PMI) during the contract period. Service shall be performed by technically qualified factory trained personnel. Service shall consist of a thorough cleaning, calibration, adjustment, inspection, lubrication, and testing of all equipment in accordance with the manufacturer’s latest established service procedures. All equipment shall be operationally tested through at least one (1) complete operating cycle at the end of the preventive maintenance inspection to assure optimum and efficient performance. All maintenance services shall be performed in accordance with the manufacturer’s standard commercial maintenance practices. Preventative Maintenance inspections shall occur Monday through Friday during standard business hours (9AM-5PM) not including Contractor holidays.

4. EMERGENCY SERVICE

Emergency repair services shall be provided on an unlimited basis during the term of this contract at no additional cost to the Government. Emergency service shall be provided, during normal working hours, Monday through Friday excluding Federal holidays. Upon receipt of notice that any part of the equipment is not functioning properly, the Contractor shall furnish within seventy-two (72) hours, a certified service engineer to inspect the equipment and perform all repairs and adjustments necessary, using unlimited new or remanufactured with original equipment specifications parts to restore the equipment to normal and efficient operating condition. Emergency service calls shall not replace the necessity for PMI.

4. REPLACEMENT PARTS

The Contractor shall furnish all required replacement parts at no additional cost to the Government, with the exception of consumable items such as batteries and light bulbs. Parts, components, or assemblies replaced under this agreement are guaranteed to be new or perform as equivalent to new. Exchanged component(s) become the property of the Contractor. Components included in the coverage by this agreement are: The basic LSM, microscope(s), scan module, spectral detector, electronics controller, system controller*, stage, Argon CW gas/HeNe lasers, and power supplies**.

*System Controller: The system controller (the computer hardware), monitors, mouse, and keyboard are covered under this agreement if the controller/computer is less than 5 years old. LSM Tech is not responsible for customer data and images acquired by the users.

**Lasers: 405nm, Argon CW gas, HeNe 543nm, HeNe 633nm lasers on the LSM laser module are included in this agreement (labor and parts).

Excluded from coverage under this agreement are: objective lenses, filters, automated focus correction systems and expendable items such as bulbs, batteries, arc lamp assembly and arc lamp power supply, incubators, objective heaters, customer-added peripherals and liquid light guides. Also excluded from coverage are: third party system add-ons and Zeiss external detectors such as BiG or NDDs, NLO beam-combining optics and hardware unless otherwise specified as included as a line item on the quote.

4. SOFTWARE UPDATES/SERVICE

The Contractor shall provide Software Service in accordance with the manufacturer’s latest established service procedures, to include telephone access to technical support for use of program software and troubleshooting of the operating systems, at no additional cost to the Government. The Contractor shall receive advance approval for the installation of all software updates/upgrades and revisions from the Government. Defective software shall be replaced at no additional cost to the Government.

5.5 SERVICE EXCLUSIONS

The Contractor shall not be responsible for any repairs necessitated by abuse, neglect, vandalism, Acts of God, fire or water. Should damage occur as a result of the aforementioned events, the Government reserves the right to obtain repairs needed as a result of such events via a modification to the purchase order, under a separate purchase order, or any other method deemed appropriate and in accordance with Federal Acquisition Regulations.

4. PERIOD OF PERFORMANCE

The period of performance shall be 12 months, from 08/01/2024 – 07/31/2025, with (4) 12-month option periods.

4. PERSONNEL QUALIFICATIONS

Personnel shall have a minimum of three (3) years training and experience in the servicing of the applicable instrument (instruments listed on section 3). All primary service personnel shall have at least one backup Field Service representative with at least the same level of expertise on the equipment covered by this contract.

1. PLACE OF PERFORMANCE

Onsite service shall be performed at the following locations:

41 Medlars Drive

37 Convent Drive

Bldg. 41 Room C615

Bldg. 37 Room 2132

Bethesda, MD 20892

Bethesda, MD 20892

Frederick Cancer Center

ATRF D2039

Bldg. 560 Room 3227

8560 Progress Dive

1. TECHNICAL POINT OF CONTACT (TPOC) DELEGATION

A Technical Point of Contact (TPOC) will be assigned to represent the Government for this purpose of this contract. The TPOC representing the Government on this contract shall be: TBD

The NCI TPOC will be responsible for reviewing the work done by the Contractor, making sure that it is consistent with the terms of the Contract, and approving the reports/deliverables provided by the contractor.

The TPOC is responsible for: (1) monitoring the Contractor's technical progress, including the surveillance and assessment of performance and recommending to the Contracting Officer changes in requirements; (2) interpreting the statement of work and any other technical performance requirements; (3) performing technical evaluation as required; (4) performing technical inspections and acceptances required by this contract; and (5) assisting in the resolution of technical problems encountered during performance. The Government may unilaterally change its TPOC designation.

8.0 PAYMENT

Payment shall be made quarterly, in arrears. Payment shall be made in its entirety upon completion and acceptance of all deliverables. The following clause is applicable to all Purchase Orders, Task or Delivery Orders, and Blanket Purchase Agreement (BPA) Calls: Prompt Payment (Jan 2017) FAR 52.232-25. Highlights of this clause and NIH implementation requirements follow:

I. Invoice Requirements

NOTE: If your invoice must differ from the line items on the award, please contact the Contracting Officer before submitting the invoice. A modification to the order or contract may be needed before the invoice can be submitted and paid.

Shipping costs will be reimbursed only if authorized by the Contract/Purchase Order. If authorized, shipping costs must be itemized. Where shipping costs exceed $100, the invoice must be supported by a bill of lading or a paid carrier's receipt.

B. The Contractor shall submit invoices to the Department of Treasury’s Invoice Processing Platform (IPP) at https://www.ipp.gov with a copy to the approving official as directed below.

The Contractor shall submit a copy of the electronic invoice to the following Approving Official (Purchasing Agent) and Technical Point of Contact:

Approving Official: Purchasing Agent

TBD: Name Email

Technical Point of Contact

B. The due date for making invoice payments for meat and meat food products, perishable agricultural commodities, dairy products, and edible fats or oils, shall be in accordance with the Prompt Payment Act, as amended.

B. Determination of interest and penalties due will be made in accordance with the provisions of the Prompt Payment Act, as amended, the Contract Disputes Act, and regulations issued by the Office of Management and Budget.

IV. PROVIDING ACCELERATED PAYMENT TO SMALL BUSINESS SUBCONTRACTORS, FAR 52.232-40 (November 2021)

(a) Upon receipt of accelerated payments from the Government, the Contractor shall make accelerated payments to its small business subcontractors under this contract, to the maximum extent practicable and prior to when such payment is otherwise required under the applicable contract or subcontract, after receipt of a proper invoice and all other required documentation from the small business subcontractor.

(b) The acceleration of payments under this clause does not provide any new rights under the Prompt Payment Act.

(c) Include the substance of this clause, including this paragraph (c), in all subcontracts with small business concerns, including subcontracts with small business concerns for the acquisition of commercial products or commercial services.

(End of Clause)

V. HHSAR 352.232-71 Electronic Submission of Payment Requests (February 2, 2022)

(a) Definitions. As used in this clause— Payment request means a bill, voucher, invoice, or request for contract financing payment with associated supporting documentation. The payment request must comply with the requirements identified in FAR 32.905(b), ‘‘Content of Invoices’’ and the applicable Payment clause included in this contract.

(b) Except as provided in paragraph (c) of this clause, the Contractor shall submit payment requests electronically using the Department of Treasury Invoice Processing Platform (IPP) or successor system. Information regarding IPP, including IPP Customer Support contact information, is available at www.ipp.gov or any successor site.

(c) The Contractor may submit payment requests using other than IPP only when the Contracting Officer authorizes alternate procedures in writing in accordance with HHS procedures.

(d) If alternate payment procedures are authorized, the Contractor shall include a copy of the Contracting Officer’s written authorization with each payment request.

(End of Clause)