SOW Laundry Services Rosebud.rtf

Statement of Work

The purpose of this contract is to provide Laundry Services for the Rosebud IHS Hospital, Laundry services include the collection and delivery of various types of laundry, which include rough dry, flat work, finished work, pillows, mops, rugs and dry cleaning of window drapes. Laundry shall be done in accordance with the following specifications:

Quality of Work: Laundering will be done in accordance with accepted standards of the Centers for Medicare and Medicaid services of Hospitals (CMS) on the Health Care Financing Administration (HCFA) depending upon the Accreditation status of the receiving facility. All certifications required by the State of South Dakota should be available on file at the Contractor's place of business.

Collection and Deliveries: Collections and deliveries are required at least three times per week. They shall be made on Monday, Wednesday and Friday of each week, unless previously arranged with the COR/Housekeeping Supervisor or other designated representative.

A. Collections shall be picked up at the Housekeeping Department by the contractor/representative in separate approved containers and shall be receipted in writing and/or electronic communication by the contractor/representative at the time of collection. The vehicle shall transport dirty laundry to the laundry facility and shall be cleaned and sterilized with a 50-ppm chlorine solution prior to the placement of clean laundry into the vehicle for return transport. Clean laundry shall not be transferred at any time in the same vehicle with dirty laundry. The estimated poundage per month is 5,000lbs-7,500lbs.

B. Deliveries will be made directly to the Housekeeping Department by the contractor/representative in a closed laundry vehicle. Deliveries by commercial conveyance are not acceptable. All rough flat work shall be packed (by type of garment and wrapped with 6 items in each package) in clear plastic wrapping and sealed by heat or pressure methods and handled in such a manner as to prevent contamination. All uniforms jackets and coats shall be delivered on hangers with envelopes and in separate envelopes according to color. A representative of the Housekeeping Department will receipt in writing and/or electronic communication for all articles delivered by the contractor, noting any damage or shortages at the time of delivery.

Processing: Hospital laundry shall be processed separately from other customer laundry as a separate lot. All uniforms shall be washed separately. As the laundry progresses through the various stages it shall be kept separate from the preceding stage. Receiving and sorting, laundering, finishing and storing.

Infectious Disease Linen: The hospital will bag linens from infectious disease (isolation linen) cases separately from other linens in yellow bags or white bags labeled appropriately or marked "Infectious Disease Linen". Infectious disease lined (isolation linen) should not be sorted before it is washed. A water-soluble inner bag is deposited directly into the water, (provided by the hospital). Sorting is accomplished after processing, flat work, day cleaning, or finish should be indicated on an attached label, if applicable.

Test Piece Analysis:

All washing procedures shall be subject to Laboratory Report of Test Piece Analysis when requested by the Contractor.

Tensile strength and whiteness retention measurement of test pieces shall be determined on the basis of (20) washings in accordance with methods of American Institute of Laundering.

The washing procedures shall meet the following standards of tensile strength loss and whiteness retention:

Tensile Strength Loss: A-not over 5% -Excellent B-6% to 10% -Good

Wetness Retention: A-95% or higher -Excellent B-92% to 96% -Good

Processing Laundry Procedures:

The following procedures are outlined in processing commercial laundry.

White formula to assure maximum sterilization. A separate linen processing should be provided. Processing equipment should be arranged so that linen flows from soiled to clean, i.e., sorting area- washing -extracting -drying -ironing -folding -storage -etc.

Basic processing steps should include the following components:

A. An Initial Flush A cool water flush or split (half cold and half hot water), shall be utilized initially to prevent setting of certain stains.

B. Siding Stages (4 stages minimum) The principal washing action is achieved during the detergent siding stages. The maximum temperature range should be between 150 degrees Fahrenheit and 170 degrees Fahrenheit. (A water temperature above 71 degrees Centigrade (160 degrees Fahrenheit) for 25 minutes will destroy practically all microorganisms except spores). Bleach is commonly added after the last siding stage. Chlorine (approximately 100 pip) is most commonly used for this purpose.

C. Rinsing Stages (4 stages minimum) High temperatures rinsing (165 degrees Fahrenheit to 170 degrees Fahrenheit) normally follow the siding stages. A sour shall be added after the final rinse to remove traces of detergent. The sour abruptly reduces the pH from about 10.0 to 5.0 and thus aids in reduction of Microorganisms.

D. Fluff Drying Twenty minutes at 165 degrees Fahrenheit E. Ironing Ironing shall be performed in a laundry press or a flatwork ironer of approximately 100 pounds of steam pressure or (130 degrees Fahrenheit) to significantly reduce the number of microorganisms

Clean Linen Storage:

Final holding and storage should be accomplished in an area, which is separate from dirty laundry, which has been sanitized with a 50-ppm chlorine solution. Hand-washing facilities should be provided in this area. Items stored should preferably be placed in enclosed carts or on closed or covered linen shelves. A sewing and repair operation may be included in this area.

Environmental Quality:

All laundry facilities should consider construction of interior finishes which are smooth and easily cleanable.

The interior of the laundry should be thoroughly cleaned daily. An appropriately sized janitorial closet should be provided.

Toilet facilities should be provided and located within or immediately adjacent to the laundry.

Appropriate OSHA standards should be met by the laundry facilities.

Contractors Facilities -Sanitary Inspection:

Award of items listed on this invitation for bid shall be made only to a bidder whose facilities at which such items are to be processed have been inspected or otherwise meet the requirements of the Indian Health Service Office of Environmental Health.

The Government reserves the right to have the contractor's facilities inspected at all reasonable times during the performance of this contract. If an inspection reveals the existence of unsanitary conditions, the contractor shall be requested in writing by the Contracting Officer to correct such conditions.

Refusal to correct unsanitary conditions shall constitute sufficient cause for the Government to terminate this contract immediately in accordance with clause entitled (default) and without waiting ten (10) days for the correcting of the condition.

Period of Performance

Performance under this contract shall be 5 years from date of award, unless the Contracting Officer changes the period in writing.

Delivery Schedule:

Three deliveries per week requested, to be arranged between the contractor and the Service Unit Director and/or a designated representative of the Hospital.

The delivery days of the week, which the contractor will make collections and deliveries, will be Monday, Wednesday and Fridays prior to 12:00PM.

Any changes to the information furnished in the final award shall be provided to the COR, Rosebud IHS. Rosebud Service Unit, P.O. Box 400, Hwy 18, Rosebud, South Dakota 57570 in writing at least (30) days before the effective date of change. It is the contractor's responsibility to furnish these changes promptly to avoid payments to erroneous addresses or bank accounts.

The document furnishing the information required in paragraphs B and C must be dated and contain the signature, title and telephone number of the official contractor authorized to provide it, as well as the contractor's name and contract number.

Contracting Officer Representative (COR):

The Contracting Officer shall designate a COR to represent the Government for the purpose of this contract in writing.

Contractor Authority

The Contractor shall not have the authority to make any commitments, agreements, or representations on behalf of the Government. The Contractor is not authorized to direct Government personnel or to obligate Government funds. Only the Contracting Officer (CO) has the authority to make changes to the terms and conditions of this contract, including changes to the Statement of Work, price, or period of performance. Any direction provided by Government personnel other than the CO shall be considered advisory only and shall not be acted upon unless confirmed in writing by the CO.