SOW Language program FY26.pdf

The U.S. Consulate General in Ciudad Juarez, Mexico, is requesting quotes to teach Spanish classes as per the below Statement of Work. (This is NOT an open full/part time U.S. government position. This request is for an outside vendor.) Please send your quote to cdjprocurement@state.gov no later than June 26th at 5:00 PM (Mountain Standard Time). Your quote must be sent in Excel format. U.S. vendors must be registered in SAM.

Mexican vendors quoting in U.S. Dollars must possess a U.S. Dollar account in Mexico. If you do not have such an account, your quote must be submitted in Mexican Pesos. Any questions regarding this RFQ can be directed to the email address quoted above. A successful quote will also include documentation of the contractor’s applicable teaching certificate(s), university degree(s), resume, and a list of current references.

In addition, all vendors need to fulfill and sign the NDAA889 compliance document (attached).

STATEMENT OF WORK:

1.1 Objective 1 – Language Instruction and Curriculum Development

The contractor shall provide Professional Spanish Language Instruction services necessary to assist the U.S. Government in achieving and maintaining Department of State, National Foreign Affairs Training Center (NFATC) Spanish language comprehension standards. These services shall be provided in support of U.S. Direct hire employees and Adult Eligible Family Members at the U.S. Consulate General, Ciudad Juarez. The instruction will focus on the ability to communicate in Spanish with native speakers to accomplish a goal. This can be accomplished by practicing Spanish in multiple topics, such as Mexican culture, general interest, conversational skills, and consular interviewing skills. Instruction will include selected readings typically found in mass-media publications for the foreign language speaking public. The Contractor shall develop the instruction to include the development of speaking, listening, and reading skills, including to the required NFATC standard of 3 in speaking and to allow comprehension of relevant media and face-to-face conversation. All instruction shall also include job-relevant language terminology and usage of the designated field of interest. Instruction shall be based on proficiency, communication, and academic principles as used at the foreign language learning institution identified below:

LEVELS:

The beginner Spanish class (L001) targets beginner students and covers basic vocabulary and grammar, focusing on everyday shopping routines, encounters with police or border officials, and emergency situations and personnel.

The intermediate Spanish class (L002) targets students who have some knowledge of Spanish but need to improve their grammar, reading skills, and vocabulary, as well as learn the regional Mexican dialect. Based on the needs of the student, instruction will focus on any combination of grammar, discussion of contemporary topics, presentation skills, interviewing skills, and reading and interpretation of text.

mailto:cdjprocurement@state.gov

The advanced Spanish class (L003) targets students who have reached the required level of 3 in speaking, as tested by NFATC, and wish to maintain and expand their knowledge of grammar and vocabulary. This class will explore complex grammatical structures, complex reading, and interpretation of text and discussion topics of a similar complex nature.

1.2 Objective 2 – Student Progress Documentation and Training Recommendations

The contractor shall provide Student Progress documentation and training recommendations. The Contractor's instructor(s) shall be responsible for documenting each student's progress in training, and for preparing a training recommendation for each student. The student's progress will be reported to the student monthly. The instructor(s) will document the student's progress as measured performance under each lesson module. The Contractor shall prepare training recommendations that state specific plans for remedial, or supplementary use of supportive training materials, or use of tutoring and personalized training techniques. The Contractor will meet with the Post Language Officer (PLO) monthly to provide feedback regarding attendance and progress of students and propose lesson plans to assist the student/s in achieving the desired goals.

1.3 Objective 3 – Student Language Counseling

The contractor's instructor(s) shall be responsible for counseling each student on the student’s performance, and for preparing and discussing with the student any corrective actions which may assist the student in the improvement of their performance. The student's progress will be discussed with the student monthly, and the instructor shall document the training recommendations made to direct the student's progress. The Contractor shall provide weekly counseling to all students considered in danger of failing the proficiency tests. The counseling sessions should result in specific tasking for remedial, or supplementary use of supportive training materials, or use of tutoring and personalized training techniques, as needed to improve student performance.

1.4 Objective 4 – Language Enrichment and Cultural Immersion Activities

The contractor’s instructor(s) shall coordinate with the PLO to organize and facilitate language enrichment activities outside of the Consulate, as appropriate, to support real-world Spanish language acquisition and cultural immersion. Such activities may include community-based conversational practice, cultural events, local excursions, or other interactive opportunities designed to enhance students’ practical communication skills and understanding of the local context.

PERIOD OF PERFORMANCE:

The Contractor will provide instruction in classes from 1-5 participants. Classes will be given Monday through

Friday at the U.S. Consulate General, Ciudad Juarez, Paseo de la Victoria 3650. If the facility is closed or on reduced operations, classes can be provided online with the approval of the PLO. The Contractor will provide classes during regular business hours between 8:00 am-5:00 pm, Monday – Friday, with an anticipated average of 15 instructional hours per week. Most classes will be scheduled between 12:00 pm and 5:00 pm, although class times can shift based on student availability. The classes may be offered at the beginner, intermediate, or advanced level based on participant placement within the program. The PLO reserves the right to request adjustments to class composition based on operational, instructional, or other relevant factors beyond language proficiency level.

The majority of instruction will be provided in a group setting of 2~5 students. Group instruction hours are anticipated to be 440 hours during the one-year performance period. All instruction shall be billed at the same hourly rate. Individual instruction can be authorized by the PLO and is anticipated to be 170 hours during the one-year performance period. The final mix of group and individual classes hours can be adjusted by the PLO, but total expenses shall not exceed the funded amount agreed upon in this contract.

Should the need to cancel a class become necessary, the PLO will notify the instructor at least 24 hours in advance. Classes cancelled at least 24 hours in advance cannot be billed by the Contractor. Classes cancelled less than 24 hours in advance can be billed by the Contractor. Sessions shall be 50 minutes in length and shall be scheduled during the period of performance. No more than five (5) students will be part of a class, unless mutually agreed upon by the Contractor & PLO.

The U.S. Consulate will be closed for all U.S. and Mexican Federal Holidays, so no classes will be held on these days (please refer to 652.237-72 clause). A holiday listing is provided below is for 2026. The holiday calendar for 2027 will be provided as soon as it becomes available.

Mission Mexico 2026 Holiday Schedule

U.S. September 7 Monday U.S. Labor Day

M September 16 Wednesday Mexican Independence Day

U.S. October 12 Monday Columbus Day

M November 2 Monday All Saint’s Day

U.S. November 11 Wednesday Veteran’s Day

M November 16 Monday Anniversary of the Mexican Revolution

U.S. November 26 Thursday Thanksgiving Day

U.S. / M December 25 Thursday Christmas Day

U.S. / M January 1 Friday New Year’s Day (2027)

CONTRACTOR FURNISHED PROPERTY:

1) The Contractor shall provide all instructional materials including texts, class exercises, handouts, tests, and audio-visual media. The Contractor will provide each new student enrolled with the complete Spanish language package appropriate to the instructional level. The student participation and their placement level will determine the various levels of each class. The Contractor is responsible for providing placement testing in order to determine the most appropriate class session for each new student. The Contractor will develop a syllabus for each class level and provide this to each student.

The syllabus will reflect a year-long course of study. ** Materials will be purchased separately upon placement of all students and determination of needed texts and other instructional items.

2) The Contractor shall provide all necessary site support materials and equipment, including items such as:

• Erasable markers for whiteboard,

• Expendable/consumable classroom supplies, including but not limited to paper copies of instructional materials and handouts, dry eraser markers and whiteboard cleaning supplies, and markers

• Other required classroom materials such as newspapers, magazines, dictionaries, or photocopied materials, written in the designated language for use by students in exercises or testing. The Contractor shall replenish such expendable/consumable items as needed to provide for the performance of the work.

3) The Contractor shall provide qualified instructor(s), who are well versed in all topics to be covered and capable of answering in-depth questions on each topic. The Contractor will provide the required training in a classroom setting, based on the schedule of training modules or lessons and the objectives and goals for that training. Instructor(s) and substitutes, if any, shall be able to obtain a local security clearance through the Consulate’s security screening process and shall follow all security related guidance from Consulate officials.

4) The Contractor shall provide instructor supervisor(s) who will supervise the performance of work under the contract. The PLO will communicate any instructional deficiencies to the instructor supervisor, who will provide corrective actions to address such deficiencies.

5) The Contractor shall provide other required classroom materials such as newspapers, magazines, dictionaries, or photocopied materials, written in the designated language for use by students in exercises.

6) The Contractor shall submit complete and accurate monthly attendance reports for all classes conducted during the invoicing period no later than fourteen (14) calendar days following the end of each month. Attendance reports must be submitted prior to invoice submission to allow the PLO sufficient time to review and verify the accuracy of the reported information. Attendance reports shall include:

o Dates and times of all classes conducted;

o Names of students who attended each class;

o Identification of student cancellations or absences;

o Identification and explanation of any instructor or class cancellations;

o Identification of any make-up or rescheduled classes.

7) Following the PLO’s review and approval of the attendance reports, the Contractor shall submit complete and accurate monthly invoices for all services rendered no later than the end of the month following the month in which the services were provided. Invoices must accurately reflect the attendance reports, itemize amounts due for each class by identifying the specific class covered by the expense, and include all instructional services provided during the reporting period. Repeated submission of inaccurate or untimely attendance reports or invoices may be considered failure to meet contractual performance requirements.