SOW_Janitorial_Services_DeSoto.pdf

140FS226Q0067 Janitorial Services for Visitor Center Page 1 of 4 DeSoto National Wildlife Refuge

STATEMENT OF WORK

1. General

1.1 INTRODUCTION

This Statement of Work (SOW) requests performance of janitorial services for weekly cleaning of the DeSoto National Wildlife Refuge Visitor Center (VC). The public use and office areas consist of approximately 12,000 square feet which includes: auditorium, exhibit areas, hallways, individual offices, break room, four restrooms, and the all-purpose meeting room. The Bertrand

Cargo Area and Lab are restricted areas and are not to be accessed at any time by the cleaning contractor or any of their employees. Contractor personnel will not have any guests or visitors accompanying them to the work site.

The US Fish and Wildlife Service seek a contractor to furnish the required labor to perform the janitorial work described in this SOW. The base year services will be requested from April 6, 2026 through April 5, 2027. Up to four option periods may be exercised subject to availability of funding (SAF).

A site visit is highly encouraged and expected for a realistic and reasonable quote. Site visits can be coordinated with the Peter Rea, DeSoto National Wildlife Refuge, 712-388-4803, during weekday business hours.

During the contract period janitorial services will be performed once a week on Friday beginning at 7 a.m. and ending when all work is completed. The Government will notify Contractor of special events or times of expected large influx of visitors that may dictate appropriate time frames for conducting the cleaning service.

1.1.1 Requirements

Each work schedule visit, the contractor will:

a. Vacuum all carpeted areas of the building, to include the auditorium, exhibit areas, hallways, individual offices, break room, multipurpose room, and all the mats and under the mats.

b. Clean entryway windows and doors to ensure there are no finger prints, smudges, or any visible marks.

c. Spot clean all interior windows/glass to ensure there are no fingerprints, smudges, or any visible marks.

d. Sweep and mop all non-carpeted floors. No dirt or dust will be left in corners, under furniture or behind any doors.

e. Dust all ledges, furniture, woodwork, baseboards, and displays.

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f. Empty all wastebasket and trash receptacles and deposit in dumpster. Reline all trash cans.

g. Remove any/all cobwebs from inside and outside of all entrances.

h. Clean both public restrooms: clean the toilets/urinals, sinks, counters, clean and polish the stainless-steel fixtures, mirrors, clean the walls around the trash and toilets/urinals, mop the floors, empty the trash, refill paper towels and toilet paper dispensers.

i. Clean all employee offices and employee hallway. This includes: vacuuming, dusting flat surfaces and removing spider/cob webs.

j. Clean employee restrooms (same requirements as public restrooms)

k. Clean employee breakroom. This includes: sweeping and mopping floor, wiping down the table and wiping down sink and counter area.

l. Empty all trash and recycling in employee offices and break rooms. The Bertrand

Lab and Cargo area is restricted and will not be accessed by contractor.

Twice a year, the contractor will:

a. Thoroughly clean all interior windows of the visitor center.

b. Vacuum upholstered furniture.

1.1.2 Supplies and Equipment Required

The contractor will provide the labor for the janitorial services. The contractor is responsible for ensuring that cleaning materials are used properly. The contractor will notify Government

Personnel of product quantities to ensure proper quantities are maintained and available. The contractor will also notify Government Personnel of any/all equipment issues or equipment needs.

The Refuge will furnish all required supplies and equipment. This includes all cleaning products, vacuums, mops, dust cloths, cleaning rags, toilet paper, paper towels, trash bags, etc.

Facilities and storage space of supplies and equipment will be identified by the contractor and will be maintained in a clean and sanitary manner. Light, heat, electricity, and water required for the performance of this contract will be made available to the contractor. The use of government telephones will be restricted to official business concerning the contract. No keys will be issued to contractor so Government Personnel will ensure contractor has access to all necessary areas of the building.

1.2 SCHEDULE AND HOLIDAYS

The Contractor shall perform services during normal business. Work may not commence before

7 am and will be completed no later than 4:30 pm. Any variation from this schedule must be approved in advance by the USFWS DeSoto National Wildlife Refuge.

Base Year: 4/6/2026 to 4/5/2027 (anticipated start date subject to change)

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Option Period 1: 4/6/2027 to 4/5/2028 (SAF)

Option Period 2: 4/6/2028 to 4/5/2029 (SAF)

Option Period 3: 4/6/2029 to 4/5/2030 (SAF)

Option Period 4: 4/6/2030 to 4/5/2031 (SAF)

Contractor shall not perform services on federally recognized Holidays. When one of the federal

Holidays falls on a Sunday, the following Monday is observed as a legal Holiday. When a

Federal Holiday falls on a Saturday, the previous Friday is observed as a legal Holiday.

If the Contractor is unable to accomplish work in accordance with the requirements of this contract within the times specified, the Contractor shall immediately obtain additional help necessary to fulfill the requirements of this contract and notify the Contracting Officer and the

USFWS DeSoto National Wildlife Refuge.

2. Services

2.1 LOCATION OF CONTRACT SERVICES AND SITE VISIT INFORMATION

The contract service area will be the DeSoto National Wildlife Refuge Visitor Center, located at

1434 316th Lane, Missouri Valley, IA in Harrison County.

Prior to submitting a bid, contractors are encouraged to contact Peter Rea, DeSoto National

Wildlife Refuge, 712-388-4803. Contractors can schedule a site visit to see the layout of the

Visitor Center and to better understand the scope of the required cleaning services.

2.2 SUPPLIES AND EQUIPMENT

The contractor will provide the labor for the janitorial services. The contractor is responsible for ensuring that cleaning materials are used properly. The contractor will notify Government

Personnel of product quantities to ensure proper quantities are maintained and available. The contractor will also notify Government Personnel of any/all equipment issues or equipment needs. The Refuge will furnish all required supplies and equipment.

2.3 SAFETY

All work, personnel and equipment shall conform to the safety requirements set forth in Fish and

Wildlife Service Manual, Sections 240 and 241, entitled, Safety Program and Safety Operations respectively, copies of which are available online at http://www.fws.gov/policy/manuals/default.cfm. All equipment or materials found not to be in conformity with the requirements of FWS Service Manual, Sections 240 and 241 shall be removed from Government property immediately.

Contractor personnel must wear appropriate apparel and all Personal Protective Equipment

(PPE) deemed necessary for the work performed. PPE will be worn and provided by the

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Contractor, as described in FWS Service Manual, Section 241 FW 3, including PPE for eyes, face, feet, hands and legs.

2.3.1 Damages

The contractor shall be responsible for all damages to persons or property that occur as a result of his/her fault or negligence while conducting the cleaning services outlined in this contract.

2.4 ACCIDENT REPORTING

An accident constitutes an incident or act involving the Contractor which may or may not have caused obvious damage to persons or property. All accidents shall be reported within 24 hours of the occurrence. All serious accidents (those resulting in death or injury requiring medical attention) shall be reported immediately. In accordance with Fish and Wildlife Service Manual, Section 240 FW 7, USFWS personnel will investigate the incident, determine the causes and develop corrective measures to prevent recurrences.

3. Inspections

3.1 INSPECTION AND ACCEPTANCE

The work will be conducted under the general direction of the USFWS DeSoto National

Wildlife Refuge and is subject to inspection by his/her appointed inspectors. No inspector is authorized to change any provision of the specifications without written authorization by the

Contracting Officer, nor shall the presence or absence of an inspector relieve the Contractor from any of the requirements of the contract. Formal acceptance will be made by the Contracting

Officer for and on behalf of the Government.

3.2 QUALITY ASSURANCE

The Contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The Contactor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's quality control program with plan and any supporting documentation shall be made available to the Government for review upon request.