SOW - Janitorial One Day Per Week Clean.docx

ATTACHMENT AA

SCOPE OF WORK

CUSTODIAL REQUIREMENTS AND SPECIFICATIONS

For the Nevada Department of Public Safety 125 Mill Street, Ely, Nevada 89301

A. GENERAL TERMS AND CONDITIONS

1. Requirement of Custodial Contractor. Contractor must be insured and licensed to do business in the State of Nevada as issued by the Secretary of State of Nevada.

2. Use of State Equipment and/or State Employee’s Personal Property. The Contractor and his/her employees are strictly prohibited from using State equipment and/or a State employee’s personal property for any reason.

3. Use of State Telephones. The use of State-owned telephones will be allowed only in the case of an emergency or to call the alarm company for the purpose of activating and deactivating the alarm system for entering and leaving. If an employee of the Contractor uses a phone to make any personal calls, the Contractor will be financially responsible and the employee may be prohibited from entering the Premises.

B. SECURITY REQUIREMENTS

1. Authorized Personnel. Contractor’s employees or agents are expected to be fully trained, competent individuals. Contractor or Contractor’s employees or agents are strictly prohibited from bringing children, friends, relatives, or any other person into the Premises who is not an authorized employee of Contractor assigned to work in the Premises.

2. List of Contractor’s Employees. Contractor shall furnish to the Contract Manager of The Nevada Department of Public Safety, Director’s Office, with a list of all proposed employees.

3. Changes in Contractor’s Employees. In the event it is necessary for Contractor to replace or substitute an employee, either on a temporary or permanent basis, Contractor shall notify the Contract Manager of The Nevada Department of Public Safety, Director’s Office, prior to the change.

4. All Office Exterior Doors. All office exterior doors are to be kept locked at all times and Contractor’s employees are strictly prohibited from opening exterior doors for anyone. Any person authorized to enter the office after normal working hours has been provided a key. An exterior door is never to be propped open except to clean the threshold on the exterior doorway and Contractor’s employees must remain present until the exterior door is closed and locked. The Contractor’s supervisor will be responsible for ensuring all exterior doors have been secured when work is completed.

5. All Office Interior Doors. All office interior doors to individual offices/rooms that are locked are to remain locked and no janitorial services are to be provided in these offices. Additional direction regarding interior office doors may be provided by the Nevada Highway Patrol District Commander.

6. Building Keys. The Contractor shall be fully responsible for the protection of any keys furnished to Contractor. The Contractor shall notify the Contract Manager of The Nevada Department of Public Safety, Director’s Office, in writing, should any keys be lost or stolen, when any of the Contractor’s employees resign, become terminated or are reassigned to another facility. Should the key(s) become lost or stolen, causing the corresponding locks to be re-keyed, the Contract Manager of The Nevada Department of Public Safety, Director’s Office may reissue keys at the Contractor’s expense.

7. Background Check. The Contractor, and all persons associated with the contractor who will be entering the building, will pay for and pass a Department of Public Safety Background check. The background check will be conducted by the Nevada Department of Public Safety and is of no cost to the vendor.

C. PROJECT SPECIFICATIONS

1. Hours of Service. All normal, routine service, inspection work and cleaning of building is to be completed on one or all of the five days per week, Monday through Friday between the hours of 8:30 a.m. to 5:00 p.m., except for emergency call back services.

2. Office Space. The area to be serviced consists of approximately 3,248 square feet of office space with two restrooms and a kitchen area. There is also a gym that consists of approximately 5,156 that will require sweeping and mopping on a quarterly basis. See floor plan, on page five of this document.

3. Chemical Sensitivity. Strong aroma cleaners or air fresheners like lavender may not be used.

D. CLEANING SPECIFICATIONS

1. General Office and Public Areas. Computer keyboards, monitors, typewriters and calculators are not to be cleaned in any manner by the Contractor’s employees. The users of these items will perform cleaning. Also, desks and work surfaces that are not cleared off shall not be cleaned.

2. All vacuuming is to be performed using a vacuum equipped with a HEPA filtration system that meets all State and Federal legal requirements.

3. Spot cleaning of any carpet is performed when there is a noticeable foreign substance that needs to be removed, and it is not the scheduled timeframe to thoroughly clean the affected area.

4. Upon completion of cleaning, all floors shall be free of dust, dirt, film streaks, debris and standing water and present a uniform clean appearance. There should be no visible build-up of wax, dirt or discoloration around the edge of the hard floor where it meets the cove molding, nor at any corners or doorjambs.

5. Replacement of light bulbs as necessary to keep all work and storage areas appropriately illuminated, not including the gym.

6. Contractor needs to provide a quote for services including all cleaning supplies. Supplies needed in the monthly quote for janitorial services provided by the Contractor shall include all cleaning supplies, including, but not limited to: Trash-can liners, Vacuum HEPA Filters, Light Bulbs, Carpet Shampoo, Pre-moistened Cleaning Cloth, Bathroom Tissue, Toilet Seat Covers, Paper Towels, Hand-Soap, Spray Cleansers, General Purpose Cleaners, Deep Cleaners, Bathroom Cleaners, Glass Cleaners, Polishers, Disinfectants, Sanitizers and any other specialty chemicals as necessary.

a. Empty trash receptacles once per week (Monday, Wednesday or Thursday). All trash and other waste material labeled as “trash” must be removed from the building and placed in the dumpster. In the event a “recycling program” is instituted, all recycled materials shall be emptied into the appropriate exterior containers. Liners shall be replaced weekly. The trash receptacles are to be cleaned whenever there has been a liquid spill in it or if the liner has slipped and food or other particles are in the trash receptacles.

b. Completely vacuum and/or sweep once per week, including offices and hallways, beneath desks, tables and furniture. In the event stains or other foreign substance cannot be removed from the flooring, the Contract Manager of The Nevada Department of Public Safety, Director’s Office, shall be notified the next business day.

c. Clean all exterior glass doors once per week. The doors are not to show any residual streaks or marks.

d. Dust weekly, all exposed (clear of all papers/materials) furniture tops and sides, including but not limited to: desks, chairs, tables, lamps, filing cabinets, tops of half-walls (including tops of modular walls), shelves, sills and ledges and doorframes. Walls and doors shall be kept clean and free from noticeable spots and handprints. This task should be accomplished in a manner that does not disturb any of the objects that are on the surface.

2. Restrooms

a. All fixtures, including but not limited to toilets, toilet seats, trim, walls and floors are to be cleaned once per week with an approved disinfectant cleaner that will not harm finishes and shall dry completely streak-free and stain free. Stock piling of refill supplies in the areas of these dispensers is not permitted. All refill supplies should be kept in the janitorial closet.

b. Check and refill hand soap, toilet paper, paper towel and seat cover dispensers as needed.

c. Empty trash containers, spray and damp-wipe with disinfectant and change liner, if soiled. In the women’s restrooms all sanitary napkin depositories are to be checked and emptied during each cleaning, replace bag after each use. The units are to be wiped outside and inside with a disinfectant cleaning solution and left in streak free condition.

d. Clean mirrors with glass cleaner once per week. The mirrors are not to show any residual streaks or marks.

e. VCT tile floors are to be damp mopped once per week.

F. MONTHLY AND QUARTERLY PROCEDURES

a. Monthly: Dust/clean and window blinds on all windows. Blinds are to be free from dust particles and cobwebs.

b. Monthly: Clean shower in both the Men’s and Women’s restroom.

c. Monthly: Dust wall hangings.

d. Quarterly: Wipe down/clean all base coves throughout the office.

e. Quarterly: Sweep or vacuum and mop gym.

f. Quarterly: All interior doors shall be cleaned using appropriate cleaners. All thresholds, door trims and door jamb tops, are to be cleaned as well. The doors are not to show any residual streaks or marks.

g. Quarterly: Clean all interior light fixtures including ceiling lights and diffusers/reflectors to remove dust, marks and bugs.

h. Quarterly: Wipe down/clean all ceiling vents throughout the office and clean any dust trails collected around vents.

i. Quarterly: Vacuum/dust all high areas including walls to ensure they are clean of dust and webs.

G. SEMI-ANNUAL PROCEDURES

a. Wash windows inside and out. The windows are not to show any residual streaks or marks

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