SOW-Houston Janitorial-Grounds-Landscape-05-29-2020.pdf

STATEMENT OF WORK

FOR

JANITORIAL SERVICES CONTRACT

1. SCOPE: This document outlines the requirements for janitorial service in seven buildings (main building, two security guard buildings, credit union, AAS building, resident engineer trailer, and generator building) with a total of approximately 194,114 square feet at the Federal Aviation Administration ZHU Air Route Traffic Control Center at 16600 John F. Kennedy Blvd., Houston, Texas. Approximately 160,000 square feet of this space requires janitorial services.

2. CLEANING SERVICES: Performance requirements for cleaning consist of the following each time an area is serviced

a. Furniture or other equipment (including waste and recycling containers) moved while performing cleaning services must be returned to their original position.

b. Sweeping/Dust Mopping. Concrete/quarry tile, terrazzo, wood, and resilient flooring must be swept or dust mopped so as to remove all loose dirt, dust, and debris.

c. Vacuuming Carpets and Rugs. Carpeted areas and rugs must be vacuumed free of all loose soil and debris.

d. Emptying Waste and Recycling Containers. All waste and recycling containers must be emptied and plastic liners replaced. Any plastic liner with food wastes or that is soiled or leaking must be replaced with a new plastic liner. Waste and recycling containers must be washed inside and outside utilizing a disinfectant as needed to remain free of odors. After washing, containers must be wiped dry and new plastic liners installed. All ash trays and ash receptacles must be emptied and cleaned free of tobacco residue. Boxes, cans, bottles, and other items placed adjacent to waste containers and marked "TRASH" must also be removed and disposed of.

All waste collected must be disposed of in the nearest outside trash collection point.

Waste that falls on the floor and outside grounds during the waste removal must be picked up and disposed of by the Contractor.

e. Dusting/Cleaning. All furniture, partitions, radiators, equipment, hand railings in stairways, grills, horizontal ledges, and sills must be dusted. Walls, doors, and partitions must be wiped clean (including glass in partitions and doors). .

Corridor, lobby, and entrance walls and doors must be cleaned. Miscellaneous hardware and bright metal work must be wiped clean. Drinking fountains must be cleaned and disinfected. All surfaces of drinking fountains must be free of stains, smudges, and scale.

f. Cleaning Walk-off Mats. Each time floors are swept/dust mopped or vacuumed, walk-off mats in that area must be cleaned. Soil and moisture underneath mats must be removed and the floor must be cleaned as appropriate along with the rest of the floor. The mats must be returned to their original locations afterwards.

The Contractor must report, in writing to the Contracting Officer, all walk-off mats that are worn out to the point of being ineffective.

g. Damp Mopping. Prior to damp mopping, floors must be swept/dust mopped. Floors must be damp mopped with an approved cleaning solution to remove dirt, streaks, smears, and stains.

h. Spray Cleaning and Buffing. Prior to spray cleaning and buffing, floors must be damp mopped as specified above. Floors must be spray cleaned and buffed to remove traffic marks, heavy soil, etc. The material used for spray cleaning and buffing must contain a blend of detergents and polymers to emulsify surface soil and repair traffic areas. If loose residue is produced by buffing, it must be removed in a manner that will leave the floor clean without destroying the high gloss produced by buffing. When completed, a spray cleaned and buffed floor must have a uniform, high-gloss finish, free of scuff and heel marks. The floor finish must be uniform from wall to wall, including corners.

i. Waxing and Buffing. In the event that spray cleaning and buffing is not sufficient to maintain a uniform high-gloss finish, floors must be completely waxed and buffed. The Contractor must use a liquid wax system containing not less than 18% solids. The floors must be damp mopped as specified above immediately prior to application of wax. Floors must be buffed, if required, to a uniform gloss finish free from dirt, traffic marks, and stains.

j. Restrooms. Restroom fixtures, including water closets, urinals, lavatories, and sinks must be washed inside and outside utilizing a disinfectant, and must be free of stains and odors. Pumice sticks and an approved toilet bowl cleaner must be used to remove stains from urinals and water closets. Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors, and partitions) must not be used to clean lavatories or sinks.

Floors must be swept/dust mopped free of dirt and mopped with a disinfectant. Floor drains must be cleaned and flushed with a disinfectant. Wainscoting, partitions, walls, and doors must be cleaned free of dirt, stains, and graffiti. Mirrors must be cleaned and polished. All metal fixtures and hardware must be cleaned. Waste and recycling containers must be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms and locker/dressing rooms must be considered part of the restrooms, and cleaned accordingly. Restroom supply dispensers (paper towels, toilet tissue, and soap) must be replenished. The Contractor must stock restrooms with sufficient supplies to insure that the supplies will last until the next scheduled service.

If dispensers become empty before the next scheduled servicing, the Contractor must replenish them at no additional cost to the Government.

k. Stripping and Waxing Floors. Resilient flooring must be swept/dust mopped and stripped to remove all built-up wax and imbedded dirt prior to waxing.

After application of coats of wax, areas must be buffed (if required) sufficiently for high gloss and uniform sheen from wall to wall, including corners. The waxed floor must present a clean appearance free from scuff marks or dirt smears. Furniture or other equipment moved during floor stripping and waxing must be returned to their original positions.

l. Cleaning Carpets and Rugs. Carpets and rugs must be vacuumed free of all loose soil and debris. Carpets and rugs must be cleaned free of streaks, stains, and spots, and must have a bright uniform color. Cleaning must be done by the water extraction method. After drying, furniture or other equipment moved for the cleaning must be returned to their original positions.

3. SPECIAL WORK REQUIREMENTS.

The contractor will have on the premises Mon – Fri from 6:00a.m. to 12 midnight and Weekends and Holidays from 8:00a.m. – 12 midnight at least one working employee (more than one where necessary to satisfactorily perform the services specified in the contract). If a janitorial problem arises outside of these hours, the contractor will be notified by the Contracting Officer’s Representative (COR) and the contractor must respond to the facility within 2 hours.

In case of any emergency conditions involving water leakage or flooding in a particular building or other occurrences requiring immediate correction, the contractor shall divert his force, or such part thereof as is necessary, from their normal assigned duties to meet the condition. When these employees are no longer needed for the special work, they shall be directed by the contractor to return to their normal work. No additional cost shall be charged to the Government for diversion of the contractor’s employees from their normal work to the special work. On occasions where the work of the contractor cannot be accomplished in certain areas due to workload brought about by excessive air traffic activity or adverse weather conditions, the contractor will not be penalized because of non-accomplishment of work which would have normally been performed during the interrupted interval.

Some of these areas will be occupied by FAA employees performing official duties during the time contract work is being done. All of these areas contain critical and specialized power and operating equipment. Therefore, the contractor shall give very special attention to his contract work performed in these areas. Also, the contractor shall not plug any of his power-driven equipment into any electrical outlet on the FAA equipment and/or racks. The FAA employees will cooperate with the contractor’s employees in working out the best and safest methods for contract performance in these areas.

The Contractor’s janitorial personnel are required to report to the SOC, sign for the facility keys and must return the keys at the end of their shift. The Contractor’s janitorial personnel may not pass keys on to the next shift person.

The Contractor and contract personnel will be required to be fingerprinted and issued security badges. The Contractor will be issued security badges for each contract personnel. These badges shall be worn by all contract personnel while on duty at the facility. These security badges are accountable and shall be returned to the COR at the termination of the contract personnel. Any loss of security badges will be reported to the COR in writing immediately.

For the safety of all personnel, when cleaning restrooms and floors, the Contractor will use warning signs.

4. JANITORIAL SERVICES TO BE PERFORMED

A. MAIN FACILITY

THREE TIMES DAILY (SEVEN DAYS PER WEEK)

Clean all men and women restrooms on the main first floors. The floors should be mopped during the midnight shift cleaning. Cleaning will include wiping down of all walls and stalls.

TWICE DAILY (SEVEN DAYS PER WEEK)

1. Sweep/Vacuum and spot clean the control room, controller support wing carpeted and tile floors and Fitness Center.

2. Clean food preparation area in Controllers Support Wing and AF Breakroom including wiping down countertops, sink and wiping down microwaves both inside and out.

3. Empty trashcans in the following areas: the control room, Environmental, Communications and Automation Air Traffic System Specialist offices and Controller Support Wing (CSW) area and Fitness Center.

4. Mop Fitness Center.

ONCE DAILY (SEVEN DAYS PER WEEK)

1. Sweep/vacuum/mop and spot clean floors on the main floors, basement, Environmental area, corridors and entrances, and Fitness Center. Vacuum entrance/exit rugs at all locations.

2. Vacuum and mop tile in the cafeteria dining area and the hallway in front of the serving area, AF breakroom, and the controller support wing and west lobby.

3. Clean all restrooms in the basement area and Environmental area. Cleaning will include wiping down of all walls and stalls. Cleaning should be performed during the evening shift.

4. Doormats suitable for catching dust from shoes shall be placed at each entrance/exit to the facility including courtyards and environmental entrances. These are to be contractor furnished. Replace mats throughout the facility once per year. Replace damaged mats immediately.

5. Clean all drinking fountains.

6. Inspect and replace burned out light bulbs and fluorescent tubes in all areas required of the facility, including those attached to the outside of the building. Burned-out light bulbs shall be disposed of in accordance with approved safety procedures.

Inspect all lights both inside and outside the facility including the courtyards.

Replace any light bulbs not working. Report any fixtures that do not work after the lamp replacement to the COR immediately. The Contractor shall provide approved containers for used light bulbs and place in an area specified by FAA COR/POC.

Contractor will be responsible for labeling used bulb containers and accumulation start date. Contractor will provide the COR with 7 day calendar notice of when bulbs will be picked up for disposal. Contractor will provide bulb disposal manifest.

7. Remove all cushions, clean, and vacuum all upholstered and leather furniture in

Administrative areas, break areas, and restrooms.

8. Inspect and refill as necessary all wall mounted hand sanitizers. More inspection that is frequent and refilling of sanitizers may be required during cold and flu season.

9. Sweep and dispose of cigarette butts in designated smoking areas.

10. Clean all showers and remove all soap residues, mildew etc. Showers must be cleaned to the same standard as restrooms.

11. Clean all picnic tables around the facility, including tables under pavilion and those on east and west sides of facility. Cleaning will remove all dust, pollen, food and drink accumulations, etc. from tabletop and seats. If present, cobwebs and other insect accumulations will be removed

12. Empty all trashcans not covered below under Twice Daily.

13. Provide and replenish dinner napkins, paper towels, dishwashing detergent, hand soap, and hand towels in the basement AF break room and CSW kitchen areas

TWICE DAILY (FIVE DAYS PER WEEK, Monday through Friday)

1. Clean men and women’s restrooms on second floor. The floors should be mopped during the evening shift. This service will not be required during weekends and holidays.

2. Vacuum and spot clean the carpet in control room corridors and entrances.

3. Wipe down all facility conference room tables and chair armrests with sanitizing wipes.

ONCE DAILY (FIVE DAYS PER WEEK, MONDAY-FRIDAY, EXCLUDING

HOLIDAYS)

1. Sweep/vacuum/mop and spot clean floors throughout the facility.

2. Clean all glass partitions in the administrative offices. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces must be removed.

3. Inspect walls, baseboards, and the inside and outside of all doors and structural glass and spot clean as necessary.

4. Sweep/vacuum and spot clean floors in the freight elevators, boiler room, and the loading dock service lobby.

5. Dust with chemically treated cloth all stair railings and banisters. Sweep and mop stairs

(this may be necessary more often if required by weather conditions).

6. Clean outside ash receptacles.

The Contractor will clean administrative offices outside the hours of 7:00 a.m. to 5:00 p.m.

WEEKLY to be accomplished on weekends when employee numbers at facility are lowest.

1. Spray clean and buff all tile floors.

2. Inspect the outside of the main building, patios, the AAS building, and the east and west guardhouses and the pavilion. Remove all spider webs and insect accumulations.

3. Clean all telephone booths by vacuuming floors and walls, spot cleaning walls and doors, and washing glass. Wipe down work surface with sanitizing wipes.

4. Dust the top of all lockers and filing cabinets throughout the building.

5. Dust all furniture.

6. Spot clean the raised carpet tile floors in all areas with a solution suitable for removing all grime and dirt. It is the responsibility of the contractor to use a solution capable of performing this cleaning operation without disruption to the critical FAA operations in this area.

7. Vacuum and dust the tops and the strip holder racks in the controller’s consoles and the tops of the equipment at the SOC.

8. Clean all break room furniture by vacuuming inside creases and wipe down with a clean damp cloth all facility break area couches and chairs. This will include the AF breakroom, the Controller’s Support Wing furniture, the TV break room, and the women’s rest-room lounges. Coffee tables and end tables are to be cleaned with furniture polish.

9. Dust and spot clean air conditioning grills. The only grills not included are in the

DSR, M1 Control room and DYSIM.

MONTHLY

1. Shampoo the carpet in the AF breakroom, AT breakroom, and the Air Traffic reading rooms during the midnight shift. Cleaning will be coordinated with the COR/POC to not interfere with control room operations.

2. Clean both the inside and outside of all refrigerators located in the AF and AT break rooms, the controller support wing, the north hall vending area and the cafeteria.

Cleaning will be coordinated with the COR/POC so employees can be properly notified to remove their contents from appliances. All items left in fridges will be properly disposed of by the contractor. Contractor will place signs on all fridges stating date fridge is to be cleaned. Signs will be posted at least 7 days in advance of cleaning.

3. Mop tile and clean grout in the cafeteria, serving line area, and west entrance foyer.

Grout cleaner must be approved by the COR prior to use. Clean the AF breakroom in the basement, and all carpeting in all corridors after 10 p.m. (or other time specified by the COR/POC).

4. Replace sand in outside ash receptacles.

5. Sweep out all facility storerooms. Dispose of any trash that has accumulated in this area. The COR/POC must be contacted prior to this cleanup.

6. Clean and treat all leather furniture throughout facility. Leather cleaner and conditioner must be approved by the COR/POC prior to use.

7. Damp mop engine/garage building and switch gear room 106E. If needed, the contractor will use a sweeping compound to prevent the spread of dust.

8. Sweep and spot clean all floors in the electric service rooms and PCS room. If needed, the contractor will use a sweeping compound to prevent the spread of dust.

9. Clean Fitness Center mirror.

QUARTERLY

During quarterly maintenance activities contractor will post necessary signage and barricades to keep FAA employees out of the work area(s). Contractor will be responsible for posting signage to inform and direct employees to alternate traffic flow patterns. Signage and barricades will be removed promptly when the work is complete.

No Propane Powered equipment will be used in any part of the facility.

1. Clean all air discharge grills, return grills, and screened return grills throughout the building, except in the control room.

2. Clean all structural glass and the aluminum frames inside and out. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry.

All paint, putty, film, and foreign matter found on glass surfaces must be removed.

3. Dust/vacuum all venetian blinds throughout the building.

4. Strip and rewax all tile floors in the ESU Area building. Clean dirt in corners, mop and wax splashes on baseboards, wax over gum or dirt spots will be considered as unsatisfactory work and will have to be redone.

5. Vacuum the carpet on the walls of the control room, computer complex, and the copy machine/mail room.

6. Shampoo carpet throughout the facility. Do not shampoo any raised computer floor carpeted areas. Computer floor tiles requiring deep cleaning by shampooing the tile(s) will be removed to the loading dock and cleaned there. The contractor will be required to remove and deep clean 30 of the dirtiest raised floor tiles each quarter. The tiles may be in different areas of the facility. Removal of raised floor tiles will be coordinated with the COR/POC. The contractor will be responsible for barricading the area where the tiles have been removed. The contractor will provide and place plywood or some other rigid covering over the areas where the tiles are removed to keep employees from falling in the opening and to maintain air pressure under the raised floor. The contractor will be responsible for transporting the tiles to and from the loading dock.

SEMI ANNUALLY (TWICE PER YEAR)

1. Dust and damp wipe both the inside and outside of all light fixture covers.

2. Clean all venetian blinds throughout the building per blind manufacturer’s instructions.

3. Strip and rewax all tile floors in the building. Clean dirt in corners, mop and wax splashes on baseboards, wax over gum or dirt spots will be considered as unsatisfactory work and will have to be redone in the administrative hallways, basement and second floor.

JANITOR CLOSETS AND SINKS shall be kept clean and sanitary at all times and only limited supplies and equipment will be kept here due to the small space available. The government will furnish a secured storage area.

B. TWO SECURITY GUARD BUILDINGS, CREDIT UNION BUILDING, &

GENERATOR BUILDING

ONCE DAILY (SEVEN DAYS PER WEEK) – (BETWEEN THE HOURS of 7:00

A.M. AND 4:00 P.M.)

1. Vacuum/mop and spot clean floor.

2. Clean all restrooms.

3. Replace burned-out light bulbs and fluorescent tubes.

4. Replace necessary toilet supplies such as toilet paper, hand towels, hand soap, sanitizer, etc.

5. Empty all trash cans.

6. Sweep and spot clean sidewalk areas under roof overhang at security guard building only.

WEEKLY

Sweep off cobwebs and insect accumulations from the underside of the roof overhang at security guard building only.

Wash all windows and glass. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces must be removed.

SEMI-ANNUALLY

Per manufacturer’s instructions wash/clean the blinds.

C. AAS BUILDING & RESIDENT ENGINEER TRAILER

ONCE DAILY (SEVEN DAYS PER WEEK) – (BETWEEN THE HOURS of 7:00

A.M. AND 4:00 P.M.)

1. Vacuum/mop and spot clean floor.

2. Clean all restrooms.

3. Replace burned-out light bulbs and fluorescent tubes.

4. Replace necessary toilet supplies such as toilet paper, hand towels, hand soap, sanitizer, etc.

5. Empty all trash cans.

WEEKLY

Sweep off cobwebs and insect accumulations from the underside of the roof overhang at security guard building only.

Wash all windows and glass. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry. All paint, putty, film, and foreign matter

SEMI-ANNUALLY

1. Per manufacturer’s instructions wash/clean the blinds.

2. Shampoo carpet throughout the facility

D. REQUIREMENT FOR FITNESS CENTER CLEANING

TWICE DAILY, SEVEN DAYS A WEEK once in the morning and once in the afternoon.

1. Empty trash can located in Fitness Center.

2. Remove any debris from floor by sweeping and/or vacuuming. Vacuuming should be done with equipment that does not have a rotary brush as this could damage the flooring.

3. After sweeping/vacuuming, damp mop rubber flooring material with water. Mop should not be so wet as to allow water to migrate below the joints between the flooring. Janitorial staff is not required to move any fitness equipment for cleaning purposes.

4. Provide two antibacterial wipe dispensers and wipes. Wipe dispensers shall be wall mount type. Wipes should be EPA registered to kill 99.9% of germs and bacteria as well as MRSA. HIV-1, H1N1, E coli, etc. Wipes should not contain bleach, alcohol and phenol. Approximate wipe dimensions should be 8.5” x 6”. Zogics brand wipes or approved equal are acceptable. Provide Safety Data Sheet for wipes.

5. Mylar Mirror: Clean mirror once per month.

6. Wipe all fitness Center Equipment with disinfecting wipes.

Mirror Cleaning Instructions: If glassless mirror has accumulated excessive dust and debris, before attempting to clean the mirror, use a can of compressed air (compressed air can be purchased from photographic or electronics stores) to blow away all dust and debris off the Mylar mirror. To clean off smudges and fingerprints, use a clean, 100% micro-fiber cloth and Windex. Apply glass cleaner until cloth is damp (saturated) but not dripping. Clean the mirror in one direction, then stroke using a fresh dry micro-fiber cloth.

5. CONTRACTOR FURNISHED SUPPLIES AND EQUIPMENT

The Contractor shall furnish equipment and janitorial supplies such as cleaning compounds, soap, hand sanitizer, wax, disinfectants, polish, mops, brooms, polishers, cleaning signs, etc. Wax shall be slip proof, shall not be self-polishing and, if requested, the contractor will submit a sample to the COR for approval. In the event a dispenser breaks the contractor is responsible for providing wall mounted hand sanitizer dispensers and soap dispensers, new replacement units to be approved by COR.

The contractor shall furnish hand soap, hand towels, and hand sanitizer refills. Type of toilet paper shall be white, 2-ply, unscented. Type of hand towel is bi-fold, 9 ½” x 9 ½”.

The Contractor shall furnish all light bulbs for the interior and exterior of the main building, the AAS building, the engine generator building, and security guard buildings and RE trailer and credit union. Excluded are the parking lot lights and the flag lights.

The Contractor will not change bulbs associated with the Control Room Dimming system which includes dimmable lamps in the DSR Control Room, the M1 control room and the DYSIM. The contractor will provide bulbs to the FAA as requested. Contractor shall comply with COR guidance to provide responsibilities and procedures for proper handling and recycling of fluorescent light bulbs in accordance with Environmental Protection Agency Resource Conservation and Recovery Act regulations (40 CFR parts 262 and 273).

Guidance is also provided to protect FAA personnel and contract employees from accidental exposure to mercury, a toxic component of fluorescent light bulbs.

Contractor shall store all used bulbs in a single location designated by the COR. The bulbs shall be stored neatly in appropriate containers so as to prevent damage to the used bulbs.

Contractor shall dispose of bulbs.

The Contractor shall furnish to the COR material safety data sheets for all chemical products used. The contractor shall furnish all necessary equipment to replace light bulbs and perform high cleaning. He/she shall also furnish the rugs used at each facility. Rugs shall be commercial grade/quality suitable for removing dirt, debris and moisture from shoes. Rugs shall be placed at a minimum the following building entrance locations and will typically be 3’ x 5’ dimensions with any locations with overhang outside receiving rugs both inside and outside. Locations include East Employee entrance, Controller Support Wing Entrance, South Employee Entrance, Courtyards 1, 2 and 3, ESU boiler room and PCMS room. At west employee entrance outside and inside mats will be heavy duty scrubber rubber outdoor mats. Additionally vinyl backed floor mats of appropriate size, typically 24”x36” or 36”x48” are to be placed at drinking fountains in the following locations: Computer Complex, DSR North, Controllers Support Wing, Administrative Hallways north and south, and second floor north and south and cafeteria hallway. Also place a rug at the Computer Complex coffee service area. Mats/rugs shall be replaced annually (with COR approval) or more often as necessary if they become damaged, worn, or unsightly.

6. GOVERNMENT FURNISHED SUPPLIES AND EQUIPMENT The government shall furnish and replace ballasts as required.

The government shall clean all air supply and return grills in the DSR control room and M1 Control room.

7. RECYCLING PROGRAM

The Contractor will coordinate with local recycler to determine specific items that are routinely disposed of in the trash and are candidates for recycling. Janitorial contractor will make arrangements to have these items picked up and recycled. The contractor will provide and post recycle flyers around the facility stating what items are acceptable in recycle containers and the benefits of recycling. Posting locations will be approved by COR. Also provide soft copies of recycling information to be provided to employees via email.

1. The Contractor will provide necessary dumpsters designated for recyclable materials. Location of dumpster(s) shall be coordinated with the COR. The dumpsters will be emptied as necessary to prevent recyclable material from being scattered over the facility grounds. Dumpsters, both recycle and general trash, will be lockable and kept locked at all times. Containers should be vermin proof to keep raccoons out.

2. The FAA shall provide containers for recycle material collection. Container sizes shall be approximately 23 gallons. The containers will be located throughout the facility in the conference rooms, copy rooms, cafeteria, Controllers Support Wing, DSR Control Room, inside and outside break areas etc. and at any other location as necessary to make it convenient for employees to properly recycle items. The Contractor will empty these containers once daily, Monday through Friday, and once on the weekend.

3. Large shipments of furniture, chairs, equipment, etc. occur infrequently.

Before a large shipment arrives that contains a significant amount of recyclable material, the FAA will notify the janitorial contractor in advance so arrangements can be made to provide an additional dumpster to the facility for the extra material.

8. URINAL DEODORIZERS

The Contractor will provide urinal deodorizers/screens in all areas covered by this Statement of Work. This includes Men’s bathrooms in the basement, on the first and second floors, ESU area and exterior buildings with bathrooms (RE trailer, Guard Shack and AAS building). Twenty-five (25) urinals are to be serviced.

1. Urinal deodorizers will be Continental 165-1 Kleen screen urinal screen and deodorizer block or approved equal. Scent to be selected by COR.

2. The Contractor shall replace each screen/deodorizer as soon as it is empty. Any foreign material in urinals will be removed and discarded, and not flushed down the drain.

9. BATHROOM AIR FRESHENERS

The Contractor will provide battery operated bathroom air fresheners/deodorizers in all areas covered by this Statement of Work. This includes bathrooms in the basement, on the first and second floors, ESU area and exterior buildings with bathrooms (RE trailer, Guard Shack and AAS building).

1. Air Fresheners will be similar to West Air II units currently installed or approved equal.

2. The Contractor shall replace batteries and air freshener solution as necessary to maintain air fresheners in operation at all times.

FOR

Janitorial Service Contract

1. SCOPE: This document outlines the requirements for janitorial service at Federal

Aviation Administration (FAA) buildings and offices in the following locations:

Alexandria Long Range Radar (ARSR) 1059 FAA Ave, Alexandria, Louisiana 71303 Baton Rouge Air Traffic Control Tower (ATCT) 8326 Merle Gustafson Dr., Baton Rouge, LA 70807 Beaumont Air Traffic Control Tower (ATCT) 5040 West Airline Road, Beaumont TX 77705 Brownsville Air Traffic Control Tower ATCT 905 S. Minnesota Ave. Brownsville, TX 78520 Corpus Christi Air Traffic Control Tower (ATCT) 1386 McGloin Drive, Corpus Christi, TX David Wayne Hooks Control Tower (ATCT) 9125 Boudreaux Road, Tomball, TX 77375 Ellington Long Range Radar (ARSR) 10641 Circle Drive, Building 1260, Houston, TX 77034 Harlingen Air Traffic Control Tower (ATCT) 3110 Heritage Way, Harlingen, Texas 78550 Hobby Air Traffic Control Tower (ATCT/SSC) 8410 Lockheed Ave, Houston, TX 77032 Houma Air Traffic Control Tower and Support Center (SSC) 129 Tower Rd., Houma, LA, 70363 Houston Intercontinental (ATCT) 4215 Will Clayton Parkway, Houston, TX 77032 Lakefront ATCT and SSC 8500 Lloyd Stearman Dr., New Orleans, LA 70126 Lake Charles Air Traffic Control Tower ATCT 500 Airport Road, Lake Charles, LA 70605 Lafayette Air Traffic Control Tower (ATCT) 220 Jet Ranger X Drive, Lafayette, LA 70508 McAllen Air Traffic Control Tower (ATCT) 2600 Hanger Lane, McAllen, TX 78503 Moisant ATCT and SSC New Orleans International Airport, New Orleans, LA 70141

2. CLEANING SERVICES: Performance requirements for cleaning consist of the following each time an area is serviced.

a. Furniture or other equipment (including waste and recycling containers) moved while performing cleaning services must be returned to their original position.

b. Sweeping/Dust Mopping. Concrete/quarry tile, terrazzo, wood, and resilient flooring must be swept or dust mopped so as to remove all loose dirt, dust, and debris.

c. Vacuuming Carpets and Rugs. Carpeted areas and rugs must be vacuumed free of all loose soil and debris.

d. Emptying Waste and Recycling Containers. All waste and recycling containers must be emptied and plastic liners replaced. Any plastic liner with food wastes or that is soiled or leaking must be replaced with a new plastic liner. Waste and recycling containers must be washed inside and outside utilizing a disinfectant as needed to remain free of odors. After washing, containers must be wiped dry and new plastic liners installed. All ash trays and ash receptacles must be emptied and cleaned free of tobacco residue. Boxes, cans, bottles, and other items placed adjacent to waste containers and marked "TRASH" must also be removed and disposed of. All waste collected must be disposed of in the nearest outside trash collection point. Waste that falls on the floor and outside grounds during the waste removal must be picked up and disposed of by the Contractor.

e. Dusting/Cleaning. All furniture, partitions, radiators, equipment, hand railings in stairways, grills, horizontal ledges, and sills must be dusted. Walls, doors, and partitions must be wiped clean (including glass in partitions and doors) to a height of 7’0" above the floor level. If present, chalk boards, chalk trays, and erasers must be cleaned. Corridor, lobby, and entrance walls and doors must be cleaned.

Miscellaneous hardware and bright metal work must be wiped clean. Drinking fountains must be cleaned and disinfected. All surfaces of drinking fountains must be free of stains, smudges, and scale.

f. Cleaning Walk-off Mats. Each time floors are swept/dust mopped or vacuumed, walk-off mats in that area must be cleaned. Soil and moisture underneath mats must be removed and the floor must be cleaned as appropriate along with the rest of the floor. The mats must be returned to their original locations afterwards.

Replace worn out mats. Mats with curled edges that could cause a trip hazard will be replaced immediately.

g. Damp Mopping. Prior to damp mopping, floors must be swept/dust mopped.

Floors must be damp mopped with an approved cleaning solution to remove dirt, streaks, smears, and stains.

h. Spray Cleaning and Buffing. Prior to spray cleaning and buffing, floors must be damp mopped as specified above. Floors must be spray cleaned and buffed to remove traffic marks, heavy soil, etc. The material used for spray cleaning and buffing must contain a blend of detergents and polymers to emulsify surface soil and repair traffic areas. If loose residue is produced by buffing, it must be removed in a manner that will leave the floor clean without destroying the high gloss produced by buffing. When completed, a spray cleaned and buffed floor must have a uniform, high-gloss finish, free of scuff and heel marks. The floor finish must be uniform from wall to wall, including corners.

i. Waxing and Buffing. In the event that spray cleaning and buffing is not sufficient to maintain a uniform high-gloss finish, floors must be completely waxed and buffed. The Contractor must use a liquid wax system containing not less than 18% solids. The floors must be damp mopped as specified above immediately prior to application of wax. Floors must be buffed, if required, to a uniform gloss finish free from dirt, traffic marks, and stains.

j. Restrooms. Restroom fixtures, including water closets, urinals, lavatories, and sinks must be washed inside and outside utilizing a disinfectant, and must be free of stains and odors. Pumice sticks and an approved toilet bowl cleaner must be used to remove stains from urinals and water closets. Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors, and partitions) must not be used to clean lavatories or sinks. Floors must be swept/dust mopped free of dirt and mopped with a disinfectant. Floor drains must be cleaned and flushed with a disinfectant. Wainscoting, partitions, walls, and doors must be cleaned free of dirt, stains, and graffiti. Mirrors must be cleaned and polished. All metal fixtures and hardware must be cleaned. Waste and recycling containers must be emptied, disinfected, and plastic liners replaced. If present, shower stall rooms and locker/dressing rooms must be considered part of the restrooms, and cleaned accordingly.

Restroom supply dispensers (paper towels, toilet tissue, and soap) must be replenished. The Contractor must stock restrooms with sufficient supplies to insure that the supplies will last until the next scheduled service. If dispensers become empty before the next scheduled servicing, the Contractor must replenish them at no additional cost to the Government.

k. Stripping and Waxing Floors. Resilient flooring must be swept/dust mopped and stripped to remove all built-up wax and imbedded dirt prior to waxing. After application of wax, areas must be buffed (if required) sufficiently for maximum gloss and uniform sheen from wall to wall, including corners. The waxed floor must present a clean appearance free from scuff marks or dirt smears. Furniture or other equipment moved during floor stripping and waxing must be returned to their original positions.

l. Shampooing Carpets and Rugs. Prior to shampooing, carpets and rugs must be vacuumed free of all loose soil and debris. Carpets and rugs must be shampooed free of streaks, stains, and spots, and must have a bright uniform color.

Shampooing must be done by the water extraction method. After drying, furniture or other equipment moved for the shampooing must be returned to their original positions.

3. SPECIAL PRECAUTIONS: Some areas will be occupied by FAA employees performing official duties during the time contract work is being conducted. Therefore, the contractor shall give special attention while conducting work in these areas. These areas contain critical and specialized power for the operation of equipment used by the FAA. At no time should the Contractor’s power-driven equipment be plugged into any electrical outlet used by FAA equipment or racks. Care shall be exercised to prevent vacuum cleaners, buffers, mops, etc., from striking FAA electronics equipment and racks. The Contracting Officer’s Representative (COR) will assist the Contractor in working out the best and safest methods for the proper cleaning of these areas.

4. SERVICES SPECIFIC TO THIS ALL ACTC LOCATIONS.

A. The contractor will clean all ACTC shades, all ACTC windows and all ACTC Cab windows.

B. The Contractor must provide all labor, equipment, tools, supplies, supervision and other items or services necessary to provide complete Window Shade Cleaning Services. The Contractor must provide Window Shade Cleaning Services for the tower cabs per the shade manufacturer specifications and guidelines (plastic-View ATe), and to include all materials, labor, tools, and equipment. The contractor must perform to the standards and specifications in this contract. (See Tower Cab Window Shades Cleaning Specifications Federal Aviation Administration Air Traffic Control Towers).

Four times annually (quarterly) perform air traffic control tower (ATCT) window shade cleaning services per the shade manufacturer specifications and guidelines (Plastic- View ATe). Performance of this task must be done on Saturday or Sunday, preferably in the morning.

C. ATCT CAB Windows

The Contractor must perform (unless otherwise indicated) monthly air traffic control tower (ATCT) cab window cleaning services. Windows must be spotless and bug free for complete visibility of airport approach and runways. After windows have been cleaned, traces of film, dirt, smudges, water and other foreign matter must be removed from the frames, casings, and glass surfaces. Performance of this task must be accomplished on Saturday or Sunday, preferably in the morning.

5. SERVICES TO BE PERFORMED ON A MONTHLY BASIS AT ALL LOCATIONS:

a. Clean all refrigerators internally and externally.

b. Clean stairwells (including handrails and landings) between ground and junction floors.

c. Clean all air conditioning vents.

d. Wash, clean, and squeegee all tower cab window glass areas, inside and outside. This work is to be done during daylight hours only. Do not use abrasive or cleaners that will mar or spot the glass. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces must be removed.

e. Dust cab window shades in accordance with manufacturer’s instructions to prevent scratching or damage to the shade finish.

f. Clean cab windows.

6. SERVICES TO BE PERFORMED ON A QUARTERLY BASIS AT ALL

LOCATIONS: Once per three month fiscal year period, at a time to be coordinated with the COR/POC.

a. Wax and buff all tile floors (except slate). Only the use of a high-grade, heavy-duty wax and commercial grade equipment and supplies is acceptable.

b. Clean all structural glass and the aluminum frames inside and out. All glass surfaces must be cleaned and left free of streaks and stains and must be wiped dry. All paint, putty, film, and foreign matter found on glass surfaces must be

7. SERVICES TO BE PERFORMED ON A SEMI-ANNUAL BASIS AT ALL

LOCATIONS: Once per six month fiscal year period, at a time to be coordinated with the

COR/POC.

a. Strip and wax all tile floors in the building. Dirt in corners, mop and wax splashes on baseboards, wax over gum or dirt spots will be considered as unsatisfactory work and will have to be redone.

b. Clean and shampoo all carpet.

c. Clean and shampoo all cloth furniture.

8. CONTRACTOR FURNISHED SUPPLIES AND EQUIPMENT:

a. The Contractor shall furnish all supplies, including bathroom supplies, wastebasket liners, toilet tissue, hand soap, paper towels, dishwashing powder or liquid, deodorizers, disinfectants, dish soap, dinner napkins, hand towels, and hand soap for the break room, in sufficient quantities necessary to meet the requirements of this contract. The Contractor is responsible for placing these items in their normal place of use.

b. The Contractor shall furnish all tools, equipment, and janitorial supplies, including cleaning compounds, soap, non-slip buffers, power industrial vacuum cleaners, buckets, polishing compounds, flashlight, disinfectants, shampoos, steel wool, mop buckets with ringer and casters, degreasers, wiping rags, lint free glass cleaning rags, glass cleaning products, rubber gloves, detergents, sponges, squeegees, of acceptable commercial grade and quality, and in sufficient quantities necessary to meet the requirements of this contract. Contractor-provided tools (i.e. vacuum cleaner, buffing machines etc.) shall be commercial grade and shall not generate excessive noise that disrupts the work in progress. Vacuum bags shall be replaced on a weekly basis or sooner if needed. The Contractor will use cleaning agents of synthetic detergent that are odor counteracting and have germicide properties.

c. All power equipment and attachments, including power cable and extension cords, shall be free from any defects. The Contractor will use only the FAA furnished power outlets designated by the COR or CO.

d. No contractor furnished or owned commodity shall be kept on FAA owned or leased space or property without approval in writing by the COR or CO. The Contractor will keep pilfer able items under lock and key at all times and will provide the COR with a key in the event of an emergency.

9. SPECIAL INSTRUCTIONS:

a. The Contractor shall provide the COR/POC with a monthly work schedule. The schedule shall include work hours, employees involved, and any special services to be performed during the monthly cycle, i.e.

buffing floors, etc. After the tasks have been completed, the list is to be signed by the contractor and given to the COR/POC. Tasks shall not be scheduled using the fiscal year as a basis (October through September).

Tasks shall not be scheduled during the last week of the month, last month of the quarter, or the last month of the semi-annual period. The schedule shall be submitted to the COR every fourth Tuesday of the preceding month it will become effective. Any changes to the schedule require prior approval of the COR/POC.

b. The Contractor shall arrange for satisfactory supervision of the contract work. The contractor or his/her supervisors shall be available at all times.

The name of the supervisor will be submitted in writing through the COR to the Contracting Officer. Where weekly services are required, such supervisor shall meet with the COR/POC once each week to inspect contract performance. Where services are performed no more than biweekly (every other week) or monthly, such meeting shall be conducted once each month.

c. Prior to the commencement of the contract, the Contracting Officer/COR and the Contractor shall meet and review the total workload and working methods proposed by the Contractor. The Contractor shall submit prior to the contract starting date an annual schedule of all periodic work by dates and areas. The Contractor shall be required to submit a work report of the periodic jobs performed for comparison with the schedule requirements.

d. The Contractor will ensure each employee completes the appropriate security forms required by FAA, Civil Aviation Security Division, ASW- 700, in order to conduct local background checks and appropriate national agency checks. If the background security checks reveal the employee does not meet FAA’s suitability standards, he/she will not be allowed to work at the FAA facility. ASW-700 will notify the Contracting Officer prior to notifying the Contractor to remove the employee from the facility. The Contractor shall submit to the COR a list of all employees by name who are to work at this facility not later than ten (10) days after receipt of contract award. The Contractor shall likewise notify the COR in writing of any deletions or additions of employees performing under this contract immediately. The Contractor and his/her employees shall be subject to all rules and regulations relative to entering and leaving the buildings and grounds for security purposes.

10. SERVICES SPECIFIC TO EACH LOCATION

Alexandria Long Range Radar (ARSR) at 1059 FAA Ave, Alexandria, Louisiana 71303 and Houston ARSR (Ellington Field), 10641 Circle Drive, Bldg.1260, Houston, Texas 77034

SERVICES TO BE PERFORMED TWO (2) DAYS PER WEEK (TUESDAY and FRIDAY EXCLUDING FEDERAL HOLIDAYS): 6:00 am to 11:00am

e. All administrative areas of the building which includes conference/meeting rooms, hallways, walk/entry areas, training rooms, offices, employee lounges, break rooms, kitchens, eating areas, locker rooms, and restrooms.

f. Work required: vacuum all carpeted areas, sweep all uncarpeted areas;

damp mop and spot clean floors; light dusting of furnishings including banisters and railings; empty all wastebaskets and replace plastic liners;

clean restrooms and showers; clean all water fountains; and clean kitchen areas including sinks, stoves, microwave ovens, tables, and countertops.

g. Provide and replenish dinner napkins, paper towels (paper sheets), dishwashing detergent, hand soap, and hand towels in the break room and kitchen areas.

SERVICES TO BE PERFORMED ON A MONTHLY BASIS:

h. Clean all refrigerators internally and externally.

i. Clean stairwells (including handrails and landings.

j. Clean all air vents.

SERVICES TO BE PERFORMED ON A QUARTERLY BASIS: Once per three month fiscal year period, at a time to be coordinated with the COR.

k. Wax and buff all tile floors (except slate). Only the use of a high-grade,

l. Clean all structural glass and the aluminum frames inside and out. All glass dry. All paint, putty, film, and foreign matter found on glass surfaces must be removed.

SERVICES TO BE PERFORMED ON A SEMI-ANNUAL BASIS: Once per six month fiscal year period, at a time to be coordinated with the COR.

m. Strip and wax all tile floors in the building. Dirt in corners, mop and wax splashes on baseboards, wax over gum or dirt spots will be considered as unsatisfactory work and will have to be redone.

n. Clean and shampoo all carpet.

Beaumont Air Traffic Control Tower (ATCT) and Base Building, 5040 West Airline Drive, Beaumont, Texas 77705.

JANITORIAL SERVICE TO BE PERFORMED: Facility to be cleaned encompasses approximately 6,295 square feet and includes the following areas. Drawings of the facility will be provided to identify specific areas.

a. Administrative offices (4) four.

b. Equipment rooms. (1) one.

c. Air Traffic Control Tower and Tower Cab.

d. Halls (2) two, elevators (1) one, elevator lobby (1) one, stairways (1) one, and landings (8) eight.

e. Breakrooms (3) three, locker rooms (3) three, patios (1) one, and restrooms

(4) four.

f. Conference room (1) one.

HOURS SERVICE IS TO BE PERFORMED: All janitorial services will be conducted between 6:00 am and 10:00 pm, Monday through Friday. Because there are times, when Air Traffic is especially heavy, adjustment of hours may be necessary to perform the required work.

The following tasks will be performed by the contractor as specified below:

Monday, Wednesday, and Friday (3 days a week):

a. All administrative area of the building which includes conference/meeting room, hallways, , walk/entry areas, training rooms, offices, elevator and elevator lobby, employee lounges , break rooms, kitchens , eating areas, locker rooms, and restrooms/showers.

b. Work required includes vacuuming all carpeted areas, including all administrative offices, training offices and control room floor; sweeping all uncarpeted areas; damp mop and spot clean floors; light dusting of furnishings including banisters and railings; empty all wastebaskets and replace plastic liners; clean restrooms and showers; clean all water fountains; clean kitchen areas including sinks, stoves, microwave ovens, tables and countertops.

Tuesday through Saturday (Daily, 5 days a week):

c. Provide and replenish dinner napkins, paper towels, dishwashing detergent, hand soap, hand sanitizer, and hand towels in the break room and kitchen areas.

d. Clean all restrooms and the Air Traffic break room.

e. Trash pickup throughout facility

Brownville Service Support Unit (SSU) and ATCT, 905 Minnesota Avenue, Brownsville, Texas 78521.

JANITORIAL SERVICE TO BE PERFORMED: Facility to be cleaned includes the following areas.

a. Administrative offices (8) eight.

b. Equipment rooms (2) two.

c. Air Traffic Control Tower and Tower Cab.

d. Hall, elevator, elevator lobby, stairway and landings (7) seven.

e. Break rooms (2) two, patio (1) one and restrooms (3) three.

HOURS SERVICE IS TO BE PERFORMED: All…