SOW FOR SIEMENS BAU SERVICE 25.pdf

From: The Chief of Maintenance and Operations FMS (138)

Subj.: Statement of Work for Siemens to furnish and install onsite support, repairs and software updates to maintain or improve performance within the functional capabilities of the Siemens/Desigo BAS network system as they become available.

To: Chief, Contracting Officer (90)

This Statement of Work covers the Services for Siemens to supply on site technicians for all Operator Shifts (7 days a week) between the timelines of July 1st 2025, through June 30th, 2028.

Technician’s task will provide onsite support and repairs to maintain the functional capabilities of the system, located at the VA Medical Center, 50 Irving Street, N.W., Washington, D.C.

STATEMENT OF WORK (SOW):

1. Project Number: Transaction number: 688-25-3-478-0106

2. Project Location: Veterans Affairs Medical Center, Washington, D.C., Main Hospital-50

Irving St N.W., Washington, D.C., 20422.

Scope of Work: This Statement of Work includes all tools, equipment, and software to be maintained for the HVAC Building Automation System located here at the Medical Center.

4. Furnish and Install on-site support, repairs software updates to maintain present performance within the system. Contractors shall report to the Control Panel located in the main building

GE253.

Equipment Schedule:

Equipment Qty Manufacturer Model Number Serial Number Asset Tag

Apogee Software 3 Site

1 Siemens UNK UNK VA Medical Center

Mechanical Equipment Controllers

Siemens

UNK

Center

Modular Building

PX Modular

PX Compact

Center

Chiller Gateway Driver

Scope of Service

Install Software updates to maintain present performance within the functional capabilities of the system.

SOFTWARE SERVICES:

Annual Software Updates: Siemens will develop, furnish, and install Apogee software updates to maintain or improve present performance within the functional capabilities of your system as they become available.

Annual Documentation Updates: Siemens will provide Apogee software documentation updates as they become available.

Graphics Creation: Siemens will create or modify Apogee graphics in order to ensure that the software interface continues to meet your needs.

Graphics Backup: Siemens will back up the apogee graphics database two times per year. In the event of hardware failure, we will reload the graphic database and system file from our current backup copy.

Field Panel Database/System File Backup: Siemens will back up each field panel database and system file four times per year. In the event of memory loss, we will reload the database from our current backup copy.

Field Panel Database Diagnostics: Siemens will perform field panel diagnostics, analyze the results and make recommendations and repairs to optimize building control performance within the functional limits of your system.

Control Loop Evaluation and Tuning: Siemens will provide and tuning of the critical control loops to maintain system control to peak efficiency as building and mechanical system characteristics change. Critical control loops have been identified by Veteran’s Hospital and Siemens.

Software Consultation: Siemens will provide software consultation to assist the operator(s) in identifying, verifying, and resolving software problems found in executing the tasks for which they have received training from Siemens.

SYSTEM PERFORMANCE SERVICES:

On-Line/Onsite Troubleshooting: Siemens will provide system and software troubleshooting and diagnostics via modem. We will furnish and install the necessary on-line service equipment to enable out local office to remotely log-on to your system via regular voice grade dial up phone line provided by Veteran’s Hospital.

Operator Support: Siemens will provide consultation to assist the operator(s) in identifying, verifying and resolving problems found in executing the tasks for which they have received training from Siemens.

System Preventive Maintenance: Siemens will perform preventive maintenance and repairs in accordance with a program of standard maintenance routines as determined by our experience, equipment application and location, and the manufacturer’s recommendations when not doing task assigned by the hospital.

7 days per week: DDC System Controls Technician: Provide onsite Siemens Technician Service For operating support for the following shifts: (M-F: 1400-2200, 2200-0600,1400-2200,2200 0600).

Corrective Maintenance and Component Replacement: Not exceed the allotted amount within the IGCE.

Account Management: Siemens will provide a dedicated account engineer to coordinate the delivery of service and offer technical assistance for engineered control strategies and implementation of the quality assurance program.

DOCUMENTATION AND QUALITY ASSURANCE:

Documentation of Service Provided: Siemens will document each on-line and on-site service call and furnish you with a copy showing time, date, and a brief description of activity. Work orders for on-site system preventive maintenance will list the inspection date, individual to report to, equipment identification, equipment locations, work to be performed and any special instructions.

Quality Assurance Program: Siemens will meet with you to evaluate system performance and your satisfaction with the quality that is being provided under your Technical Support Program.