SOW FLIGHT PLANNING FY20_DRAFT_Attachment A.docx

SOW Page 1 of 9

FEDERAL AVIATION ADMINISTRATION

FLIGHT PROGRAM OPERATIONS

STATEMENT OF WORK

FLIGHT PLANNING, FLIGHT DECK/CABIN COMMUNICATIONS,

INTERNATIONAL TRIP SERVICES, and MOBILE APP

GENERAL

This Statement of Work (SOW) describes Flight Planning, Weather, Datalink, Cabin Communications, and International Trip Services required by the Federal Aviation Administration (FAA), Flight Program Operations (FPO).

1.1. The FAA FPO currently operates a fleet of approximately 40 aircraft in accordance with Title 14 of the Code of Federal Regulations (14 CFR) Part 91 and Part 135. All aircraft do not operate every day. The daily maximum is 23 aircraft flying predominantly domestic US missions. The FPO conducts approximately 25 international missions annually (including Pacific/Asia, Europe/Middle East, Caribbean, South America, and African theaters), averaging 21 days in length.

The current composition of aircraft and capabilities is summarized below. The composition and capabilities are subject to change.

Designation Datalink Capable

XMWX

Capable GoGo Capable

X

X

Scope of Work for Flight Planning and International Ground Handling with Trip Support Services: The contract shall provide unlimited internet-based domestic and international flight planning services. The contract must provide 24 hours-a-day/365 days-a-year flight planning services, assistance and technical support. The contract shall also provide international administrative and operational support for the international required services.

FIS generates approximately 16,000 filed Flight Plans per year and will require an unlimited number of “what if” Flight Plan calculations.

Support services will be coordinated through the FPO Service Center or organization operating the aircraft. The FPO Service Center is centrally located at the Oklahoma City MMAC and coordinates all FPO flight schedules and operations.

Approximately 200 users will need access to the flight planning services/internet based application at any given time in live/real time.

REGULATORY COMPLIANCE

All services provided herein must allow the FPO to obtain any operational authorizations required under the applicable 14 CFR parts or rules of any foreign country in which the FPO conducts operations.

CONTRACT REQUIREMENTS

The Contractor shall provide:

Qualified personnel, facilities, and related equipment.

An established and operational internet-based flight planning system.

An established and operational subscription service.

PERFORMANCE OF SERVICES

The Contractor shall provide the following services with technical support for flight planning assistance, IT support for system technical issues, international administrative and operational support services, ground handling support, and administration/reporting. The FPO will provide the contractor with the aircraft characteristics, operational data, and technical data necessary for performance of requirements described in this SOW. The Contractor shall reply/update flight planning data (e.g. aircraft weight & balance, aircraft equipment or performance data) and/or ground handling service within 3 hours of government requests.

Flight Planning and Weather: The flight planning service shall provide a final flight plan which includes all the information required in accordance with the applicable 14 CFR Parts and/or International Civil Aviation Organization (ICAO) Flight Plan requirements.

Support Services 24×7 dispatch center support Slot and STMP reservations (US/Canada) Worldwide technical support Dosimetry reporting Security briefings US and Mexico APIS manifest The Contractor shall provide flight planning assistance and technical support 24 hours-a-day, 7 days-a-week, with an immediate response time.

Online Flight Planning Flight plan computation/filing Airport and enroute charts Weight and balance computations/load manifest Aircraft performance calculations and performance models customized for each aircraft type listed herein and the ability to bias for each aircraft’s performance variances.

A database that maintains a readily available 12 month history of filed flight plans.

Pre-formatted International Civil Aviation Organization (ICAO) flight plan printing capability.

The ability to electronically file flight plans which contain en route holding or delay information.

Flight planning capability for Special Areas of Operation (North Atlantic Minimum Navigation Performance Specifications (NAT/MNPS), Reduced Vertical Separation Minimum (RVSM), Area Navigation (RNAV), and Required Navigation Performance (RNP) airspace).

Extended Twin Engine Operations (ETOPS), drift down, and Equal Time Point (ETP) calculations.

Integrated United States airport data that includes every airport (regardless of runway length, surface type, or owner) with Fixed Base Operator (FBO) information, Aircraft Rescue and Firefighting (ARFF) Index, contract fuel providers, etc.

Integrated worldwide airport data that includes all hard surface runways with at least 4000 feet or more in length.

Critical fuel summaries/ETP calculations/Tankering Route cost comparison Integrated Safety Management System (SMS) tools Recently and frequently cleared routes Coded Departure Routes (CDRs) Air Traffic Control (ATC) preferred routes ETOPS computations Runway analysis including obstacle data Customized flight plan formats with options to select the fastest route, the most fuel efficient route or another user defined route.

RAIM analysis

Dedicated Flight Following which will:

Include Global Beacon service when available Reduce or eliminate ground delays Mitigate schedule disruptions because of weather and/or ATC Deliver proactive and innovative solutions to get you airborne on time Provide service worldwide Satisfy various standards and compliance mandates

Weight and Balance on Mobile App which can be customized to FPO aircraft and retains data from previous computations.

Mapping, Worldwide Enroute Charts, and Weather Services Worldwide text weather services, including METARs, TAFs, PIREPs, SIGMETs, AIRMETs and NOTAMs Worldwide web-based graphical weather charts Enhanced weather graphics for turbulence, icing and thunderstorms Worldwide RADAR (where available) and satellite imagery Area forecasts and route weather briefings Winds and temperatures aloft data Turbulence, convective activity and volcanic ash advisories “Plain Language” weather briefs for passengers including company logo Route of flight images with weather and TFR overlays Access to an aviation meteorologist for personalized weather briefings A system for obtaining forecasts and reports of adverse weather phenomena, such as clear air turbulence, thunderstorms, and low altitude wind shear, that may affect safety of flight on each route to be flown and at each airport to be used Weather reports/briefs designed for passengers.

Historical information from the last 24 hours, when current wind and temperature information is not available.

Graphical Flight Tracking with Flight Aware interface that will:

Include Global Beacon service when available Securely track aircraft from any computer or mobile device View other IFR traffic, weather and ATC trends Monitor in-flight movements and diversions Point-and-click communication with the flight crew for data link equipped aircraft Access Aircraft Situational Display Information (ASDI)

Flight Deck Communications Datalink – Services will be provided over worldwide VHF ground station network, Inmarsat, and Iridium satellite. Service must include:

Service must be provided on the following subnetworks: worldwide VDL Mode 0/A, worldwide VDL Mode 2, Iridium Satcom, and Inmarsat Satcom.

Authorized Communication Service Provider for Controller Pilot Datalink Communication (CPDLC) using Future Air Navigation System (FANS), ATN B1 (Link 2000+), and ATN B2 when available.

Minimum performance and services required for the FPO to qualify for Operational Specification A056: failure notifications, recording datalink messages, CSP Integrity, compliance with CSP allocations for RCP240 and RSP180, and adequate subnetwork coverage for international operations.

Out/Off/On/In (OOOI) times Maintenance reports Accurate position reporting Text weather (METARs/TAFs/NOTAMs/PIREPs) Aircraft-to-aircraft messaging Engine/airframe health and fault reports Flight Plans Departure and oceanic clearances Automatic position reporting Concierge and message delivery services Fuel and service requests Digital Airport Terminal Information System (D-ATIS) and other pre-FANS services Email-to-aircraft

Flight deck weather support provided by a variety of avionics types including next-generation flight decks with Pro Line Fusion, Pro Line 21, and XM Weather Voice Services – Air/ground domestic voice (VHF) and international voice (HF) services including phone patch capability will be included.

Cabin Communications Inmarsat Services for both voice and high speed internet using I-3, I-4, and/or I-5 satellites. Capability to dial aircraft satellite phone service from ground via standard local phone number.

Iridium Services worldwide for SBD and Voice. Capability to dial aircraft satellite phone service from ground via standard local phone number.

Additional Cabin Services GoGo Inflight service for ATG and Advance systems with data and VOIP capability.

Capability to dial aircraft satellite phone service from ground via standard local phone number.

Option to include 3G/4G/5G ground connection services when equipped Mobile Apps Cabin Usage App to monitor usage of all aircraft and company data/voice minutes usage.

iPad App List all trips Access any trip by city pair, tail number, and departure date Recompute a flight plan with current or new departure date/time View METARs, TAFs, NOTAMs, and winds aloft for departure, arrival, and alternate airports Access all flight-plan packages View Runway Analysis, SMS, and APIS PDFs relevant to trips View Handling Status Report for international managed trips View airport diagrams, takeoff minimums, instrument approach plates, DPs, and STARs In-App Weight and Balance and Aircraft Performance calculations Send annotated flight plans from within app Worldwide enroute charting, works offline as well as online Enroute chart overlays for flight plan, radar, weather

International Trip Services - The required services include, but are not limited to:

Capability to obtain diplomatic clearances Facilitating fuel, aircraft servicing (i.e. ground power, lavatory, etc.)

Customs Obtaining foreign government clearances (upon request), Catering (upon request), Crew/passenger transport and baggage handling from the secure ramp area to the customs/in-processing area (upon request), Overnight accommodations and crew transportation (to/from hotel etc., as requested) Arrange aircraft security ground handling support on behalf of the Government at International locations (upon request). A limited amount of International Ground Handling services are required for the BE-300 and LR-60 aircraft.

*** The United States considers FAA aircraft to be state aircraft. Under U.S. Government policy on aviation-related fees, state aircraft are not required to pay navigation or overflight fees *** Airport Expenses: Any additional fees billed from airport handlers for items such as but not limited to: hangars, landing fees, parking fees, security screening (if required), crew identification badges (as required), vendor communications/arrangement fees, departure fees and ramp fees (not subject to U.S. Government exemption for FAA aircraft) will be reimbursed in accordance with 5.2 of this document. Fuel purchases will be direct billed and are not included under this contract.

User Training/Travel/Over-and-Above (O&A) Upon contract start or flight planning system software modifications, government on-site user training may be required by the government. Contractor shall provide instructors, course materials, syllabus, timelines, supplies, books, and other materials as required.

New user training, if required, will be conducted on government site or via internet web meeting. The contractor shall provide instructors, course materials, syllabus, timelines, supplies, books, and other materials as required at the negotiated per course (up to 24 students) rate.

The contractor shall provide User Training as an O&A on an as needed basis for educational purposes. O&A actions shall be requested IAW the contract. The contractor shall have the capability to provide the User Training within one month of the official request.

Travel may be associated with requirements for onsite training at any facility designated by the FAA. Travel estimates for each person per trip shall be identified in writing when the FAA issues requests for training. After government receipt of estimated travel expenses, the Contracting Officer (CO) via coordination with the Contracting Officer’s Representative (COR) will authorize Contractor travel by the Travel Authorization (TA) Form. All travel arrangements are the responsibility of the Contractor and are reimbursable in accordance with FAA Travel Policy.

DELIVERABLES

Invoicing - The Contractor shall submit billing information as support for the payment of invoice as described in Section G of the contract document on a per mission basis and in accordance with CDRL A001. Acceptance and payment is contingent upon FAA receipt of acceptable service, accurate invoice, and the supporting documentation of services rendered (e.g., handler’s bill).

List of Deliverables by Task

SECURITY

The Information Technology (IT) internet-based flight-planning system and ground handling support service shall be protected by a Hypertext Transfer Protocol Secure (HTTPS) over Secure Socket Layer (SSL) with password encryption. The contractor must provide four separate global login accounts.

DEFINITION OF TERMS