SOW_Fire Alarm Response System.pdf

DETAILED SPECIFICATION SHEET

TECHNOLOGY UPGRADES WITH RMF READY TO GOVERNMENT

OWNED D- 21 MONACO FIRE REPORTING SYSTEM

1. GENERAL: The purpose of this document is to outline the minimum needs of the

Government. Contractor shall perform the above statement and written in quote service to 2 each, D-21 Monaco Fire Reporting Systems located at Malmstrom AFB, Montana.

1.1 The contractor’s on-site personnel are required to abide by all real world FPCON measures, RAMs, shelter-in-place, evacuations, lock-down notices as directed (i.e.

mandatory badge / ID check, hand carried items will be searched, etc).

1.2 Anti-Terrorism Awareness Training. In accordance with DoDI O-2000.16v1_AFI 10- 245-O, Antiterrorism (AT) Program Implementation, ensure Level I - AT Awareness Training is completed by all contractors within 30 days of requiring access, and annually thereafter. The training will be provided by the government. The objective of the training is to provide personnel with requisite knowledge necessary to remain vigilant and enable employment of AT tactics, techniques, and procedures.

1.3 IAW DoDM 8140.03, Cyberspace Workforce Qualification and Management Program, 1.2.c. Requires contractors to be fully qualified by qualification standards and requirements in accordance with DoDD 8140.01 and this issuance.

1.4 Upgrade all systems to Windows 11 or higher and replace all CPUs.

1.5 Update and provide a current network topology to be uploaded into Risk Management

Framework (RMF).

2. CONTRACTOR WILL BE RESPONSIBLE FOR:

2.1 The following items will be performed by trained Monaco Enterprises personnel as part of this proposal as applicable to the Base:

2.2 Fire Station Bldg 349 Dispatch

2.2.1. Provide and install two (2) 55in monitors at Fire Station Bldg. 349 Hallway outside of Dispatch.

2.2.2 Provide and install two (2) RDC III at Fire Station Bldg 349 Hallway outside of Dispatch.

2.2.3 Provide and install one (1) Dual KVM extender at Fire Station Bldg 349 Dispatch.

2.2.4 Provide and install one (1) desk UPS at Fire Station Bldg 349 Dispatch.

2.3 Comm Room in Bldg 349

2.3.1 Provide and install one (1) repair by replace CPU (S1) Windows 11 to include;

2.3.2. One (1) rack mount CPU, keyboard & mouse.

2.3.3. Configure the CPU with Base’s current D-21 database and Windows 11.

2.3.4. Configure with D-21 V2 software upgrade.

2.3.5. Existing software licenses will be transferred to the new CPU.

2.3.6 Existing CPU will be decommissioned from the Monaco system.

2.3.7 Provide and install one (1) repair by replace CPU (V2) to include:

2.3.8 One (1) rack mount CPU.

2.3.9 Configure the CPU with Base’s current D-21 database, Windows 11 if applicable.

2.3.10 Configure with D-21 V2 software upgrade.

2.3.11 Existing software licenses will be transferred to the new CPU.

2.3.12 Existing CPU will be decommissioned from the Monaco system.

2.3.13. Provide and install one (1) KVM drawer.

2.3.14. Provide and install one (1) KVM rack tray.

2.3.15 Provide and install one (1) rack UPS 30 minutes short term power with battery backup.

2.4 Alt ECC Bldg 471

2.4.1. Provide and install one (1) repair by replace CPU (C1) to include;

2.4.1.1 One (1) rack mount CPU, keyboard & mouse.

2.4.1.2 Configure the CPU with Base’s current D-21 database, Windows 11.

2.4.1.3 Configure with D-21 V2 software upgrade.

2.4.1.4 Existing software licenses will be transferred to the new CPU.

2.4.1.5 Existing CPU will be decommissioned from the Monaco system. to finish

2.4.2 Provide and install one (1) repair by replace CPU (C2) to include;

2.4.2.1One (1) rack mount CPU, keyboard & mouse.

2.4.2.2 Configure the CPU with Base’s current D-21 database, Windows 11.

2.4.2.3 Configure with D-21 V2 software upgrade.

2.4.2.4 Existing software licenses will be transferred to the new CPU.

2.4.2.5 Existing CPU will be decommissioned from the Monaco system.

2.4.3 Provide and install one (1) rack UPS 30 minutes short term power with battery backup.

2.4.4 Provide and install two (2) replacement 27-inch widescreen monitors for new CPU Compatibility.

2.4.5. Provide and install one (1) Dual KVM extender

2.4.6. Provide and install one (1) desk UPS short term power.

2.4.7 Electrical Shop Bldg 407

2.4.7.1 Provide and install one (1) repair by replace CPU (S2) to include Windows 11:

2.4.7.1.2 One (1) rack mount CPU, keyboard & mouse

2.4.7.1.3 Configure the CPU with Base’s current D-21 database, Windows 11.

2.4.7.1.4 Configure with D-21 V2 software upgrade.

2.4.7.1.5 Existing software licenses will be transferred to the new CPU.

2.4.7.1.6. Existing CPU will be decommissioned from the Monaco system.

2.4.7.2 Provide and install one (1) rack UPS 30 minutes short term power with battery back up

2.4.7.3 Provide and install one (1) replacement 27-inch widescreen monitor for new

CPU

Compatibility.

2.4.7.4 Provide and install one (1) desk UPS 30 Minutes short term power.

2.5 General

2.5.1 Update the D-21 system with RMF Ready upgrade:

2.5.1.1 Provide a copy of the RMF Ready scan results once the Defense Information

Systems Agency (DISA) Security Technical Implementation Guide (STIG)’s are applied for each server/workstation.

2.5.2 Verify network connectivity at all installation facilities.

2.5.3 Validate the system performance after installation

2.5.4 Provide up to 4 hours of D-21 operator training after system initialization while the installation technician is on-site.

2.5.5 At the conclusion of the project Monaco will provide its standard forms, system drawings, and documentation to detail the work that has been completed.

2.5.6 Perform redundant server takeover test.

2.6 PMI Service

2.6.1 The following items will be performed by trained Monaco personnel on Monaco provided D-21 equipment as part of this proposal approximately 6 months after the Technology Upgrade services, notwithstanding Monaco's published lead times, as applicable to the Base:

2.6.2 Will provide completed reports after completion of trip.

2.6.3. Provide any recommendations for upgrades/changes to the D-21 System

2.6.4. Clean and verify operation of the internal and exterior components of the D-21 PCs

2.6.4.1 Ensure all cards are seated and operating properly

2.6.4.2 Check operational status of internal fans

2.6.4.3 Clean filters as applicable

2.6.4.4 Check and re-seat cables and connectors as necessary

2.6.4.5 Defragment the hard drive and clean the hard drive carrier

2.6.5. Perform printer service to include the following:

2.6.5.1 Check ink/toner level if supported in the existing model

2.6.5.2 Ensure correct drivers are installed on each D-21/EM desktop computer

2.6.5.3 Print test page from each D-21/EM desktop computer

2.6.6. Update the D-21 software to the most current site applicable version as determined by Monaco Enterprises, Inc.

2.6.6.1 Perform Antivirus Definition updates

2.6.7. Update RMF Ready Software settings to meet new STIG’s

2.6.8. Requires existing RMF Ready software

2.6.9. RMF Ready software updates can only be provided on Windows

11 or higher CPU’s

2.6.10 If there are any STIGs that are not met, Monaco will assist in justification of the requirements.

2.6.10.1 Update D-21 MAP software/layers if applicable.

2.6.11 Create a complete database backup, archive database (if determined to be necessary by on-site technician) to improve system performance, and provide backup to the Base on removable media CD/DVD required.

2.6.12. Clean and visually inspect all D-21 monitors, adjusting any settings as necessary.

tighten cables/connectors and label if necessary.

2.6.13. Conduct extended system-wide poll from each RFM (primary and alternates), test the system’s performance and assist in the correction of any deficiencies in the database.

2.6.14 Check rack mounted UPS systems:

2.6.13.1 If digital readout exists, note current load and battery charge percentages.

perform either a self-test if applicable to the UPS model or a 15-minute load test and record results.

2.6.13.2 If no digital readout exists, perform a 15-minute load test and record results.

2.6.15 For all UPS systems, verify that only Fire Reporting systems are connected and report any issues to the representative of the AHJ.

2.6.16 Verify network connectivity between all D-21 network computers and devices

2.6.17 Verify and test Monaco support connection to allow for continued 24-hour support from the Monaco D-21 help desk.

2.6.18 Ensure redundant D-21 database is synchronized with the primary D-21 database.

2.6.19 Perform redundant server takeover test.

2.6.20 Update media files if new files are available.

2.6.21 Check condition of all D-21 rack equipment if installed, ensure all connections are secure and all computers and units are operating as intended; note off-normal units on customer report.

2.6.22 Provide a copy of the D-21 software installation disk for archive purposes.

2.6.23 Provide electronic copies of new D-21 manuals if available along with updates as they occur.

5.6.24 Visually inspect and functionally test Tone Panels, GPIOs, Network Video Monitoring, Mobile Base Stations, and Remote Station Alerting equipment (if installed), clean equipment if accessible at ground level.

2.6.25 Clean the RFM(s), verify redundant RFM operation if in service.

2.6.26 Visually inspect the antenna network from ground level and measure and record forward and reflected power on each RFM-X, RFM-7000, and each RFM Repeater (accessibility must be provided by the site).

2.6.27 Update the RFM firmware to the most current site applicable version if necessary.

2.6.28 For Radio network connected mobiles, perform a drive test in at least one Mobile

Client equipped vehicle to verify mobile connectivity to each Mobile Base Station.

2.6.29 Inspect Monaco provided DVR equipment (if installed) and ensure lines are recording normally.

2.6.30 Inspect Monaco network video monitoring (NVM) systems and provide status reports for any non-functioning cameras (if installed).

2.6.31 Update D-21 Hazmat and Technical manuals, as they occur.

2.6.32 Update the D-21 Map, if updates to the existing ESRI map files are provided within

30 days of PO/Contract award.

2.6.33 Validate the system performance after installation.

2.6.34 Provide up to 4 hours of D-21 operator training after system initialization while the installation technician is on-site.

3 STANDARD WARRANTY

All new equipment provided by Monaco Enterprises; Inc. includes our one-year limited warranty. Under this warranty we will repair or replace any defect of material or workmanship of equipment manufactured within 12 months from the date of delivery but no more than 14 months after date of shipment, whichever is earlier.

a. Warranty support is handled through Monaco’s Product Support Group (PSG). As first call support, PSG will determine the steps taken to provide warranty repairs and/or replacements required. Monaco’s PSG Technicians are on call 24/7 to ensure our customer’s needs are met in a timely manner.