SOW FARO ARM SERVICE 1 year FY 25.docx
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- Attached to
- FY 25 FARO ARM SERVICE AND CALIBRATION
- Solicitation number
- N00174-25-SIMACQ-M5-0004
About this file
This Statement of Work details requirements for a one-year ARM Ultimate Uptime hardware maintenance renewal and ARM Calibration service contract for the Indian Head Naval Surface Warfare Center McAlester Detachment. The contractor (FARO Technologies Inc.) must provide technical support, annual cleaning, calibration, and re-certification services, with service completion within 7-14 working days. The scope includes parts and labor for repairs, a loaner device during repairs, shipping costs, and manufacturer's warranty upgrades.
The related Notice of Intent to Sole Source indicates the Naval Surface Warfare Center Indian Head Division (NSWC, IHD) plans to award a firm-fixed-price contract to FARO Technologies Inc. in Lake Mary, Florida. Interested parties must demonstrate capability by January 14, 2025, at 10:00 AM EST, though this is not a request for quotes. The requirement falls under NAICS code 334513 and FSC code J013. Responses must be submitted via email to Natella Calliste and vendors must be registered in SAM.
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STATEMENT OF WORK
for ARM Ultimate Uptime-1 year Renewal
1.0 General
The Indian Head, Naval Surface Warfare Center McAlester Detachment, is requesting a contract for ARM Ultimate Uptime 1 Year hardware maintenance renewal and ARM Calibration through FARO Technologies Inc.
2.0 Scope
ARM Ultimate Uptime 1 Year Renewal, shall provide parts and labor for repair, annual cleaning and calibration, and a loaner during all repairs. Upgrades includes manufacturer’s warranty.
3.0 Requirements
3.1 The Contractor shall provide free technical support: email, phone, and access to 24X7 self-help knowledge base
3.2 The Contractor shall provide one free annual cleaning, calibration, and re-certification
3.3 The Contractor shall complete service in 7-14 working days from receipt of your device unless otherwise stated.
3.4 The Contractor shall perform multi-point checkup with any service.
3.5 The Contractor shall pay for shipping charges to and from the factory.
3.6 The Contractor shall provide a loaner device shipped the next business day for all services, including annual cleaning, calibration, and re-certification
3.7 The Contractor shall cover equipment parts and labor for service.
4.0 Period of Performance
The Period of Performance is one (1) after date of award.
5.0 Place of Performance
ARM Ultimate Uptime-1 Year Renewal and Calibration shall be used on-site at The Indian Head, Naval Surface Warfare Center McAlester Detachment located at 1 C Tree Rd Bldg. 1041 McAlester, OK 74501
6.0 Government Point of Contact
Andrew Maddy 918-420-7573 Andrew.t.maddy.civ@us.navy.mil
File details come from the government source that posted it. Updated .