SOW_ ESS Security System DRAFT.pdf

Statement of Work

Surface Combat Systems Training Command

San Diego SCSTC Commands and Detachments

5395 First Street, BLDG 1520

Dahlgren, VA. 22448

Electronic Security System Technical Support

1.0 Scope

a. The purpose of this Statement of Work (SOW) is to obtain Electronic Security System (ESS) Certified Contractor technical services for the Surface Combat Systems Training Command (SCSTC) San Diego Domain, located in the San Diego Region to include buildings at Point Loma Annex and both wet and dry side of 32st. Work is to provide on-going repair, maintenance or upgrade of installed security systems, featuring Intrusion Detection Systems (IDS) and Access Control Systems (ACS), primarily the OnGuard Lenel system and the installation of new components, sub-systems or systems. In addition, the Contractor shall modify or create detailed map layouts of all the IDS components for each building of installed or newly installed components or sub-systems.

1) SCSTC San Diego/Mine Warfare Training Center 33150 Destroyer Lane Buildings 11, 52, 652 San Diego, CA 92147 POC: Mary Strand, mary.e.strand6.civ@us.navy.mil

2) SCSTC Learning Site San Diego 3975 Norman Scott Road Building 3281, 3382, 3290 San Diego, CA 92136 POC: Mary Strand, mary.e.strand6.civ@us.navy.mil

3) SCSTC Detachment Southwest 3975 Norman Scott Road Building 3232, 3281 San Diego, CA 92136 POC: Lina Quach, lina.m.quach.civ@us.navy.mil

4) SCSTC LTFPAC

2680 Woden Street

Building 3304 San Diego, CA 92136 POC: Nick Holicky, nicholas.c.holicky.civ@us.navy.mil

b. This SOW sets forth the requirements for providing system support, testing, maintenance, modifications, repairs, upgrades and documentation for the installed ESS and any associated devices for the SCSTC San Diego Domain.

c. It should be noted that system support refers to all security systems installed and those systems that would be installed during the performance period.

2.0 Task Requirements

a. Independently, and not as an agent for the government, the Contractor shall furnish all necessary services, qualified personnel, material, equipment and facilities, not otherwise provided by the customer, as needed to perform the tasks listed in this SOW.

b. The Contractor shall ensure that all processes, procedures, and documentation fulfill the baseline requirements stated in Department of Defense and Secretary of the Navy, Naval Facilities and Occupational Safety and Health Agency safety and security policies and procedures. The Contractor shall ensure both Federal and State Fire Code and Life Safety standards are maintained.

c. The Contractor designated shall be competent in knowledge and understanding of system software administrative functions supporting the LENEL IDS alarm notifications and LENEL Access Control System administrative functions in order to be able to troubleshoot and correct software anomalies. The contractor requires this knowledge in order to provide hands on training on occasion for personnel who may require administrative privileges, for example, to create badge formats or alter alarm scheduling or create groups of card access readers.

d. The Contractor shall designate a Project Manager, the point of contact, that will represent the Contractor at all meetings and who will communicate and respond to the government oƯicial and will be the point of reference for other Contractors and Subcontractors Contractor shall provide a monthly progress tracking report including accomplishments, performance issues, costs and hour relating to the tasking for the period.

e. The contractor shall provide deliverables as described in the QASP and CDRL.

3.0 Technical Support for Installed Systems

a. The Contractor shall provide continuing maintenance, repair or upgrade support for both new and existing systems identified in the following paragraphs.

b. The SCSTC Domain has an installed Electronic Security System consisting of various client workstations that report to the Naval District Southwest Regional Dispatch. End use components consist of card readers with electronic locks, Remote Exit Devices and panic buttons. An Intrusion Detection System (IDS) consisting of motion sensors and door Balanced Magnetic Switches (BMS), local sounders and keypads. SCSTC San Diego Domain also has an installed CCTV camera system with local recording capability. The end devices are of varying manufacture of commercial hardware.

c. The SCSTC San Diego Domain uses various software on its client workstations. Configuration changes requested by the customer or configuration updates required when new equipment is installed or software updates are required, shall be completed by the contractor.

d. SCSTC San Diego Domain consists of eight buildings per para 1.a and requires consistent updates to its building drawings to indicate locations of all main panels, junction boxes, power supplies, Uninterruptable Power Supplies (UPS) and camera, card reader, alarm locations. The Contractor shall be responsible to red line the customer provided building drawings.

3.1 Technical Support requirements:

a. Routine: SCSTC San Diego Domain requires 192 hours of routine technical support to maintain, repair or replace failed or malfunctioning components or software yearly. At a minimum, the contractor shall provide an ESS Technician two days per month, eight hours a day, throughout the year (192 hours) during normal business hours.

b. Emergency: The Contractor shall respond to all emergency requests for service and corrective action within a four (4) hour response window, 24 hours a day, 365 days of the year. Emergency response shall not exceed $25,000 per year. The Contractor’s technical service personnel must be on-site within twenty-four (24) hours of receiving a recall page for on-site emergency services. The Contractor may at a minimum initially dispatch one technician, or network personnel, as applicable to respond to the call for emergency services. No emergency repair shall be postponed or any unit placed out of service due to lack of Contractor resources.

5. Upgrades:

a. The customer occasionally requires upgrades to existing systems to prevent obsolescence, increase security functionality, maintain current software or firmware versions or install new systems in a space or spaces.

b. When the customer requires an upgrade, the COR shall schedule upgrades with the Contractor using a separate Purchase Order..

6. Technical Support Servicing

a. The Contractor shall provide documentation for all routine and emergent work. The document shall list all information associated with the work completion; i.e. billable hours, parts, type equipment, name of Contractor and problem resolution. This document shall determine the hours usage and allow the customer to properly track all funds and service calls. The documentation shall be submitted to the customer and signed when the work is completed.

b. The Contractor shall track all installed equipment and maintain a warranty database. When a component fails, the faulty component shall be compared to the warranty list, and if within warranty, the Contractor shall obtain warranty support from the manufacturer.

7. Period of Performance

a. The period of performance 30 Sep 2025 through 29 Sep 2026

Option year 1: 30 Sep 2026 through 29 Sep 2027

Option year 2: 30 Sep 2027 through 29 Sep 2028

Option year 3: 30 Sep 2028 through 29 Sep 2029

Option year 4: 30 Sep 2029 through 29 Sep 2030

8. Point of Contacts

SCSTC Security Director, Mr. Darin Kroft at 540-653-7028 SCSTC San Diego Security Manager, Ms. Mary Strand, 619-524-1590 SCSTC Mine Warfare Training Center, Security Manager, LT Chandler Heath, SCSTC LTFPAC Security Manager, LT Michael Franklin, 619-556-8521 SCSTC Det Southwest Security Manager, Ms. Lina Quach, 619-556-2087

SECURITY REQUIREMENTS- All personnel assigned to support this contract must have a DOD Secret Security Clearance and obtain the appropriate badges to achieve installation and building access. No Personnel Electronic Devices are allowed in any SCSTC buildings.